This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All four door handles on my 2006 Jeep Laredo had broken for no reason. Jeep had been contacted numerous times via chat and phone to no avail. This issue was originally addressed at an original complaint submission dated back a year ago but the issue on the door handles was never addressed. This vehicle is used to carpool kids to/from school and about two weeks ago, a friend of my daughter's had hurt (pinched) his hand trying to exit the vehicle. This may seem to be a small matter, but as a parent driving kids to/from school and school events, I cannot just wait for an "emergency" to occur before taking action. This may not be electrical or engine related but as I see it, doors are used to exit the vehicle and in the event that there's an emergency, I would like to think that my family (and other passengers) can safely exit the vehicle. As stated in the original statement/complaint, I have had to let my daughter get out of the car by opening the passenger side door for her. These handles should not have broken due to its normal use but because of a defective or lower quality item used for these door handles, it is now a safety hazard. This has been a known issue on these Jeep and I would really appreciate if your office could review this issue with Chrysler/Jeep as such equipment/item should not have passed quality inspection. Thank you very much in advance, and I can only hope that this be resolved as soon as possible.
My car ignition inadvertently turned off and disabling power steering, brake etc. This resulted in the driver not being able to control the keep. The Jeep rolled down the hill and hit the car behind and damaging both the cars and injuring one of the passengers in the car behind.
All 4 interior door opening handles broke: 1 rear door totally inoperable. ***this is a dangerous safety issue ' if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death!*** manufacturer charge to replace/repair handles is prohibitively expensive:. this is a well known safety issue. Where is the recall?
All of my interior door handles have cracked to some extent. Two have been replaced already. One handle is broken to the point where the door cannot be opened from the interior which creates a safety hazard.
We own a 2006 Jeep Grand Cherokee. When we start the vehicle, for about the first 20 minutes of driving, the vehicle will shut off multiple times when driving slow or coming to a stop. My wife was coming home from work and she was leaving the parking garage she parked at for work. When she was driving up the ramp to exit the garage, the Jeep shut off on her and it rolled backwards down the ramp into a building support pillar. This caused damage to the back bumper and taillight. We were lucky nobody was hurt or behind her when this happened. When I drive the Jeep it seems like it happens more often. When I leave for work in the morning and arrive at the first stop light, the Jeep will shut off. Sometimes it turns green at the same time so I have to shift back to neutral to start up, making some people miss the green. When I leave work to head home, every time I pull up to the gate to leave, it shuts off. It jumps forward when it shuts off, sometimes I feel like I will hit the gate (have to get close to gate in order for scanner to read garage access pass). Please make a solution for this recall as it is very dangerous and we got lucky with just a minor accident so far.
- Frederick, MD, USA
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The electric sunroof developed a small leak when it rained. One day my wife took the Jeep to the car wash and the inside was soaked. The electrical system in the doors was wet and also in the roof. The sunroof was defective in some way causing the leaking into the vehicle and the electrical system.
Passenger rear door handle broken off due to cheap, defective plastic the door panel is made of. Upon further inspection, all 3 of the other doors have the same cracks in the door panel - it is only a matter of time before the plastic on those cracks and chips off, and those door handles also break off. You can not open the door from the inside once the handles break off - this is a defect in the doors. This is not a result of wear and tear on a vehicle that had less than 50,000 miles when we purchased it. I have never owned a vehicle where broken door handles are considered normal "wear and tear". the cost of repair is $600-$700 per door panel - chyrsler needs to own the fact that these parts are defective and cover the cost for their owners. There are many, many posts on the internet regarding this issue from hundreds of Jeep owners - it is inexcusable. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My daughter was trying to exit the vehicle and the door handle broke off. I have seen numerous posts on the internet describing the same problem. This is a serious safety hazard in the event of an accident or other emergency requiring quick exit from the car. The door must now be opened from the outside. This could result in a person being trapped in the vehicle unnecessarily. There needs to be a recall to have these defective parts replaced by Jeep.
I have a 2006 Jeep Grand Cherokee, all four door handles have cracks around the plastic. My back passenger door handle has actually come off. I am concerned for obvious safety issues. Once you are in the car you cannot exit through that door. I only became aware of the situation in December 2013. When the rear door handle fell off. I contact the Chrysler corporate immediately, and they told me to go through the dealership. After weeks of going back and forth they finally agreed to pay only one third of the total cost. I believe this is a defect on their part, and should be responsible for 100% of replacement. I also understand from the dealership that this is a very frequent issue with this model.
All of the interior door handles are becoming non-operative. The plastic that they mount to is brittle and cracks very easily rendering the door handle inoperable.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the interior door handles failed and could not be opened from the inside. The vehicle was not repaired. The approximate failure and current mileage was 64,194.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the four interior door handles were cracked and fractured. In addition, the door panels were slightly cracked. In order to exit the vehicle, the contact or passengers had to open the windows and engage the exterior door panels. The vehicle was not diagnosed. The manufacturer was notified of the problem. The approximate failure mileage was 55,000.
All four interior door panels have cracked and broken where it attaches to the door. Consequently, the door handles become inoperable because they are attached to the panel where the cracking occurs. This is a safety issue as both driver and passengers are unable to exit quickly in the event of an emergency and might not even be able to exit at all. Chrysler offers no assistance for this known issue, which appears to occur frequently with this model year.
The driver side interior door panel cracked where it is attached to the door and the handle falls off, leaving the driver unable to exit the vehicle without assistance. This occurs with normal use, no abnormal use or abuse.
The interior door panel cracked where it is attached to the door and the handle falls off, leaving the passenger unable to exit the vehicle without assistance. This occurs with normal use, no abnormal use or abuse.
The rear passenger side interior door panel cracked where it is attached to the door and the handle falls off, leaving the rear passenger side unable to exit the vehicle without assistance. This occurs with normal use, no abnormal use or abuse.
The rear driver side interior door panel cracked where it is attached to the door and the handle falls off, leaving the rear passenger unable to exit the vehicle without assistance. This occurs with normal use, no abnormal use or abuse.
July 26th 2010 is when I first purchased my 2006 Jeep Grand Cherokee and my back two doors were inoperable. No one could get out of the doors from the inside out. I drove around for a whole year before I got it replaced. The operation homefront replaced my rear doors for me with nothing coming out of my pockets. If it wasn't for ohf I would've came out of my pocket $1200 to fix just the rear doors. I needed them fixed because I have a child and that is a safety hazard if my child cannot get out of the vehicle. Jeep said there was not a recall on the door panels for this vehicle. Right now my driver side door panel is failing and I do not have the money to fix the door because it is so expensive to fix. Jeep needs to do a recall or someone is going to get hurt. My handle is separating form the door and soon I will not be able to get out of my driver side door.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving 55 mph, the vehicle stalled without warnings. Also, the contact mentioned that the driver's side door handle became fractured and all of the remaining door handles were cracked. The vehicle was taken to the dealer where the technician diagnosed that the door panel needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and the current mileage was 69,000.
A D V E R T I S E M E N T S
- Valrico, FL, USA