This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I got in a head on collision on July 11 in the city of paramount. I was at a red light making a left as soon as it turn green I went into motion lost control making a wide left turn and went into the side walk. I hit a cement trash can and a cement wall as well none of my air bags came out. Both insurance and the body shop where the Jeep is now stated that it was odd the air bags didn't come out. They stated that the hit was big and the bags should have came out. I hit front on my whole front end was damaged bumper, lights, grill.I hit my face in the steering wheel causing my lip to bust open and I hit my head as well in the top left side handle. My insurance noted that the vehicle is a total loss due to frame damage.I didn't go to the hospital because of the max capacity so I've been taking over the counter pills for my back, head and shoulder pain I also been seen a naturalist for my muscle spasms.
My vehicle cuts off while I'm driving some day's on the highway and handle on the passenger side is broken so I can't get out of truck without putting window down and opening from the outside lift gate glass comes open on it own and it speed and RPM goes up on it own with the car cranked and not being driven
I purchased a used said vehicle N first week had A/C going off N on returned several times to be repaired. Same problem warranty ran out after 60 days..got diagnostic from advanced auto code stated misfired cylinders...returned again claim they would fix after this I would have to pay...currently rumbling noise from back of my car took to williamston auto repair got diagnostic on lift was told had four misfired cylinders N that car has been sitting in water. Rust all around entire car to touch pieces falls off and rust inside car.mechanic stated this must be a flood car.
All 4 interior door opening handles breaking/failing: 2 rear door totally inoperable. ***this is a dangerous safety issue ' if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death!*** manufacturer charge to replace/repair handles is prohibitively expensive
Inner interior inside door handles cracked making the door inoperable from the interior. My nine year old daughter closed the door with regular force and the inner door handle cracked. Upon trying to open the door, the plastic completely broke making the door inoperable. This trapped her inside and prevented her from exiting. On a separate occasion, another inner door handle broke on the same vehicle and cut my hand on the sharp plastic as I tried to open the door. This would be a serious issue in an emergency. All 4 are now cracked or broken with no evidence of excessive use or improper use. No excessive impact to the inner door handles has ever been noticed. This is a common problem reported by many Jeep owners on Jeep forum websites.
- Brea, CA, USA
Search CarComplaints.com for these popular complaint phrases...
My door handles have all broken within the first 3 years of owning my car and luckily I had a warrenty. Now they are broken again.this is a huge safetly issue for my child in the back seat who cant get out for school and if I were in an accident he would not be able to get out of the car. Not happy that there is no recall to protect Jeep customers.
All 4 interior door opening handles cracking/breaking/failing: 2 rear door handles totally inoperable. Driver's side handle almost completely fallin into door fram due to cracked casing. This is a Jeep- these are the last things that should fail this in what is supposed to be a rugged vehicle ***this is a dangerous safety issue ' if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death!*** manufacturer charge to replace/repair handles is prohibitively expensive: In my case, the cost of eight (8) monthly car payments! manufacturer safety recall warranted!
The contact owns a 2006 Jeep Grand Cherokee. While driving at unknown speeds, the contact looked through the rearview mirror and noticed metal debris falling from underneath the vehicle. The contact pulled the vehicle off the roadway to inspect underneath it and noticed that the skid plate under the fuel tank was bent and rotting away. The contact mentioned that the vehicle was previously at the dealer (bob richards Chrysler Dodge Jeep Ram 1666 jefferson davis hwy, graniteville, SC 29829 (855) 984-5458) for power steering replacement and transmission inspection. While the vehicle was on the lift for the transmission inspection, the dealer's mechanic noticed that the skid plate was damaged, which could have been a fire hazard with a fuel leak. The vehicle was taken back to bob richards Chrysler Dodge Jeep Ram (1666 jefferson davis hwy, graniteville, SC 29829 (855) 984-5458) where it was diagnosed that the skid plate was gone and needed replacement. The vehicle was taken to an independent mechanic for repairs due to the less expensive cost. The contact also stated that the vehicle was serviced per NHTSA campaign number: 14V438000 (electrical system), but the failure continued and the ignition would inadvertently turn. The vehicle was not diagnosed. The contact believed that the failure was related to the wiring harness and not the ignition switch. When the vehicle was started and the engine was turned off, it restarted itself seconds later. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was approximately 152,000.
Slowly pulling up to a food mart, I applied brake to come to a normal stop. Jeep slowed slightly for a brief moment, then suddenly and powerfully accelerated approx. 3 feet forward into the building while my foot remained firmly on the brake, causing damage to both vehicle and storefront. A dangerous design flaw, this is the 2nd time the accelleration problem it has occurred (local authorized dealer thought it was fixed). I've since found many instances online with other Jeep owners experiencing the same exact thing - some of which resulted in fatalities. The cause of this accident was total brake failure, and sudden unintended accelleration (sua) - an issue which former Connecticut attorney general (and current senator) has urged General Motors to address on numerous occasions.
Takata recall...all four inside door handles are broken, and the right rear won't open from the inside. This is a safety issue. My daughter was sick and she was trying to get out of the car but couldn't open the door. We were parked at the time.
Three of the four door handles on the interior have broken, only the driver door handle works and in an emergency no passengers will be able to get out without assistance from outside.
The two interior back door handles broke. My two grandsons, ages 6 and 9, are the only people riding in the backseat and they did not mistreat them. They each broke about at the same time. When I was reading online about what to do, I saw that a huge number of other Jeep Grand Cherokee were having the same problem. If we were in an emergency situation where we need to vacate the vehicle immediately. They would be trapped.
All 4 interior door opening handles breaking/failing: 1 front drivers door completely cracked and falling apart. Front right passenger completely inoperable. You must roll down window and open door from outside. Passenger rear door totally inoperable. Drivers side rear door also cracked and falling apart.***this is a dangerous safety issue ' if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death!*** manufacturer charge to replace/repair handles is prohibitively expensive. Manufacturer safety recall warranted!'
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the plastic housing that supports the chrome latch for all four doors had fractured causing the latches to hang unsecured to the doors. The vehicle was taken to the dealer who indicated that the interior door assembly would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,000. The VIN was not available. Updated 06/14/16
The contact owns a 2006 Jeep Grand Cherokee. While driving 30 mph, the vehicle stalled. The contact was able to restart the vehicle. In addition, water leaked into the vehicle and the contact noticed moisture on the front passenger side floorboard. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired due to part unavailability. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
'all 4 interior door opening handles breaking/failing: 1 rear door totally inoperable. ***this is a dangerous safety issue ' if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death!*** manufacturer charge to replace/repair handles is prohibitively expensive:
Interior door handles breaks, brittle plastic, becomes inoperative. Safety hazard - unable to exit vehicle! just like the plastic Dodge used on the 2001 P/U trucks. Jeep does not offer replacement handles only ($25eh), but they do sell complete door panel ($800eh)
All four of my door panels have cracked/disintegrated behind the door handle. August 1, the drivers door handle is now non functional requiring the lowering of the window to exit vehicle. This would be a safety hazard in a crash. Dealer states all door panels must be replaced at part cost of $450 each (install extra) - this is obviously a defect given that all four doors have done this and there are many internet threads about the issue.
A D V E R T I S E M E N T S
- Paramount, CA, USA