This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL-the contact owns a 2006 Jeep Grand Cherokee. The contact stated that the front driver's side plastic door panel exhibited a hole around the door handle with several cracks in the surrounding area. There were also cracks visible on the remaining three door panels. The vehicle was taken to an authorized dealer, who informed the contact that the door panel would need to be replaced. The manufacturer offered to contribute toward the repair expense in the replacement of the four door panels. The vehicle was not repaired. The approximate failure mileage was 72,000. Kmj
Interior door handles are cracking and crumbling on the car. The only repair the dealer has is to replace the door panels for $800 each. I contacted Chrysler group llc customer assistance ([xxx]), they refuse to do anything about it.they will not acknowledge there is a problem with the door handles. They will only say that my car is to old, has no warranty so therefore they cannot assist me with this repair. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The interior door handle on the drivers side front started to get hair line cracks in it. It is cracking more and more with use. At some point the handle will come apart and I will not be able to get out of my car. I asked the dealer about a repair and they want $800 to replace the whole door panel. It appears this will happen with the other doors as well. There are after market repair kits, but after researching and finding that this is a chronic problem with the handles, I believe Jeep should replace or repair them for free.
All four interior door handles and attaching mounts on my Jeep Grand Cherokee are now cracked are now not usable to exit the vehicle, numerous complaints to delmar Chrysler go unheard and unanswered, and the company offers no solution or recall to this obvious defect in the manufacture of this vehicle. The plastic used to mount the door handles is brittle and will crack beyond repair, making it impossible to open the door from the inside, this is a major safety issue. The vehicle cannot be exited by passenger in the event of a crash or emergency. I suppose someone will die in a crashed, burning, or sinking vehicle before Chrysler will step up and recall this important safety issue.
- San Antonio, TX, USA
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The contact owns a 2006 Jeep Grand Cherokee. The contact stated the four interior door handles exhibited cracking and were extremely loose. The vehicle was inspected by an authorized dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
After buying a pre-owned 2006 Jeep Grand Cherokee limited (59K miles) a few days ago, I noticed that one of the backseat interior door handles is broken. There is no apparent break from what you can see, but some plastic must have cracked inside of the door itself. I've read that this is a common problem in 05-07 Jeep Grand Cherokee and there is no recall. It seems that, although it is only the one interior door handle now, eventually all four will break. This is a safety issue because it prevents passengers from exiting the vehicle without help from outside of the car. The fix is quoted at $400/door, making it somewhat unreasonable, especially for a crucial and simple function of the car.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the plastic door handles fractured from all four doors. The contact spoke with the dealer and was told that the door handles were not covered under warranty and provided no further assistance. The failure mileage was unknown, but the current mileage was 76,000.
The contact owns a 2006 Jeep Grand Cherokee. While parked, the front passenger door handle fractured. The contact stated that all of the door handles fractured over a small period of time. The front and rear passenger side doors could not be opened from the interior or the exterior of the vehicle. The vehicle was taken to the dealer for diagnostics where the technicians stated that the front and rear driver and passenger side door panels would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 35,000.
I have a 2006 Jeep Cherokee Laredo and 3 out of 4 interior door handles are completely broken. I even have an extended warranty that is supposed to cover everything but was told by the dealership that "trim" is not covered. How are interior door handles considered trim? I was told that the entire door panel would have to be replaced at $400 each. This is not a cosmetic issue but a safety issue. The doors will not open from the inside. I am very afraid of getting into a car crash and my children not being able to exit the vehicle. I have read many, many stories of the exact same problem with these door handles. There should be a recall by DaimlerChrysler.
All four of the interior door handles have stress cracks and are broken. These door handles have not been abused or misused. This situation is a known defect by Jeep and are unwilling to fix it. This is a very unsafe condition for the occupants of the vehicle. All four doors need to be repaired.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that all four side door panels were fractured and broken. The vehicle was taken to the dealer who stated there were no recalls for the failure. The manufacturer was contacted who offered no assistance. The failure mileage was 51,000.
Long story short my wife heard a noise in the passenger side front end. I had her stop by belle tire (where tires came from) to check it out. They said the passenger side lower control arm bracket separated from the frame and was not safe to drive! belle said they had never seen anything like it! I had it taken to Town & Country collision in flat rock (an A-1 shop) and they said they can't fix it unless they replace the whole frame! I also have a friend that's an insurance adjuster who has never seen anything like it! I'm wondering if there were ever any incidents in your system for anything like this" I will offer to give you the vehicle, as I did with Chrysler in my complaint to them, for investigative purposes" I know from my years of work in the automotive industry that there were salt spray tests & requirements on most chassis parts. People are astounded that a 15 year old Jeep that's never been in an accident and is garaged and kept clean and maintained and still running like top could have a failure as this! any assistance or direction you can provide is appreciated.
I have a 2006 Jeep Grand Cherokee Laredo. The paint has been cracking and peeling for the last two years. I have already had the roof and hood painted and spent over $1000. When my repair guy painted it, he told me there was three coats of paint on the vehicle. I purchased the vehicle from medved in castle rock, co in 2006 brand new. It has never been repainted. I have spoke to 3 dealerships and they told me it is a common problem. The entire vehicle is now cracked and will be completely peeled off in 1 year. The quote to fix it is $3500 - $4000. I called Jeep and they offered free oil changes for 2 years. Ridiculous. I a still have a loan on it. There is no possible way I can afford to repaint this vehicle. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Woodbridge, VA, USA