This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I put the vehicle into park got out to spray windows heard a loud pop turned around and the vehicle was rolling backwards. I tried to jump in to stop it but was knocked over by the door and the vehicle ran over my right leg causing severe bruises and pulled muscles with a posible hairline fracture reasulting in my being on crutches and in a leg brace for 2.5 months and a knee brace for 6 weeks after that causing loss of work for 2.5 months.
The Jeep was in parked in my garage. The transmission was in the park position. The keys were in the ignition. The ignition was in the off position. It was morning. I had not driven the car that day. I got out of the car to go into the house to get my wallet. The garage is in the basement level. I went up to the second floor and heard a crash. I looked out the window and saw my car. It had rolled out of the garage, down an incline into the side of my neighbor's van. The van was totalled. The car had jumped out of park and rolled out of my garage.
In 1998 within 30 days of purchasing the Jeep, I parked in the driveway of my home to pick up the mail, . I put the Jeep into park. The gear jumped into reverse after I got out of th ejeep and it started to drive in reverse. I grabed the open door but it was going so fast it knocked me over and the tires rolled over my leg. The Jeep proceeded to drive in reverse, across the street -onto a neighbors lawn and backed into a tree. Someone had to put the Jeep into park, again and shut the car off. I was taken to the hospital by amblance where I had a series of operations on my leg. The dealer and the manufacturer claimed that I must have put the Jeep into reverse instead of park. I had the Jeep repaired and still have it.
I am trying to get more details on media reports of a federal investigation now going on regarding Jeep Cherokee from 1995 through 1999 models regarding defect in shifting mechanism from park to reverse. My car has an erratic, rough and noisy shift from park to reverse. I feel there is some problem. So far I cant get anyone to talk about it. How about some help"?"
- Douglasville, GA, USA
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My Jeep popped out of park with engine running and reversed into street, through the neighbor's yard, before finally coasting to a slow enough speed reversing up a hill that I could jump in and stop it. I was injured trying to catch up to the vehicle and open the door to get in just as it started rolling backward. Damage was to the neighbor's yard.
I drove the vehicle to the end of the driveway, placed it in park and got out to check the mail. While at the mailbox, I realized the car was in reverse backing up the driveway. It hit my fence causing extensive damage to the fence as well as the vehicle. I never gave it much thought as to who was at fault. I was the only one there. After hearing of the problem with this car, I am convinced that I too, have experienced the car jumping into reverse from park.
Experienced auto slipping from park into reverse while vehicle was running and unoccuppied. Same situation reported in article on cnn.com on 4 Jul 2001.
Vehicle shifted suddenly and unexpectedly from park to reverse while idling, resulting in a collision causing minor injuries. Dealer has inspected vehicle. Please provide additional information.
Car rolled backwards on slight incline while in park once with engine on and once with engine off. I took it in to my dealer and they said nothing was wrong. Today I read about your investigation and since I had a similar problem thought I should file a report. Now I always use the parking brake so I'm not sure if there is still a problem.
After reading about a recent investigation into the Grand Cherokee going into reverse, it prompted me to report the problems I have had with this vehicle. My Grand Cherokee had gone into reverse unexpectedly twice now. Once it resulted in damage. The second time I caught it. It appears that when shifting into park, the shifter will bounce back into reverse without warning. On both occasions I was exiting the vehicle when it began to go into reverse. The second problem involves the front disc assemblies. It appears that they warp early in their lifespan. I noticed a lot of vibration when applying brakes at speeds greater than 40 mph. This started at about 15000 miles and gets progressively worse. Several other Grand Cherokee owners have said to me that they have experienced the same problem.
Vehicle was parked with engine running, emergency brake not applied, and vehicle suddenly went backward. Consumer was able to jump in, and stop vehicle. No injuries.
Vehicle had come to a stop, engine running, put vehicle in reverse, and it started backward slower than normal. He then applied brakes to come to a stop, applied brakes, and put vehicle in drive. Suddenly vehicle went backward, consumer applied brake hard to get vehicle to stop. No injuries.
Vehicle was placed in park position and vehicle suddenly disengaged and jumped out of gear into reverse which caused vehicle to accelerate into traffic. Consumer has contacted dealer.
When vehicle was in park and was idling consumer went to exit vehicle and walked around the door. She attempted to jump back into vehicle when it started moving in reverse, and she was thrown from vehicle. She suffered bruises, and was almost run over. Vehicle was stopped by running into a brick mailbox.
PE 01 021: Vehicle was parked and idling, when it jumped out of gear into reverse and ran into a tree with 6 year old son in the vehicle. No injury was reported. Dealer/manufacturer were not notified at this time. Feel free to provide any further information on this matter.
1st occurrence - placed vehicle in park on a flat parking lot, removed keys, an dwent into restaurant. Approximately 30 minutes later, waitress asked if any of us drove a new Jeep, Jeep rolled approximately 2 feet out of the parking space. Gear shift was found in drive. Have witnesses. 2nd occurrence - placed vehicle in park on level part of driveway, removed keys from ignition, removed packages from the rear of the vehicle, closed hatch, went into the house, immediately went back outside and vehicle was not in driveway. Vehicle rolled out of the driveway, across the street, down a 75 feet enbankment into a creek. Do not know how much damage vehicle incurred. Crysler refuses negligence due to not having emergency brake set. Crysler wants my insurance to pay for the damage. Gear shift moves without pressing release button and keys are removed from iginition. I have this documented on video, and I have several witnesses. Visited several Jeep dealership in Kansas City not one emergency brake was set in this particular vehicle.
A D V E R T I S E M E N T S
- Seattle, WA, USA