This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front and rear brake rotors had to be replaced twice with 43000 miles on vehicle. Vehicle was not stopping within the distance it should stop. Contacted dealer.
Consumer received recall# 00V034000 notice for brake rotors. Consumer contacted dealer for recall repairs, but was told that this vehicle was not included in recall due to VIN although consumers vehicle experienced same problem as stated in recall. Consumer stated he still has the original rotors.
- Alexandria, VA, USA
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Warped brake rotors, rotors replaced at 18,984 miles at no charge, dealer strongly reccommended replacing brake pads @ cost to me of $572.27. Problem reoccurred at 27,278 miles. Dealer replaced front rotors at no charge. At 35583 mailes, dealer again replaced front rotors. I was assured that Chrysler was aware of the problem. Now at 65,000 miles the rotors are warped again. Dealer says Chrysler will not pay for repair. How many more of these complaints are required before NHTSA takes some action to resolve this issue??
While driving about 55 mph could step on brake pedal and steering wheel will start vibrating in an uncontrolable way. Consumer had taken vehicle to dealer more than four times for same brake problem. Dealer had repaired and rotated rotors, but this had not solved the situation.
Steering wheel vibrates violently when braking from 55 miles per hour through 45 miles per hour. Initial incidemt occurred at 5009 miles (Apr 99) - dealer turned the rotors under warranty. Problem re-occurred at 10,471 miles (Nov 99) - rotors replaced under warranty. Problem next occurred at 17,194 miles (Jan 01) - outside warranty - Chrysler refunded half of the cost of repair. Problem last occurred at 23,614 miles (9/01) - new dealer replaced rotors under warranty.
Replaced front rotors and procut front rotors at 10,789 mile. Now same problem with brakes. Dealer shown is seller. Service dealer is:moore automotive group, 8600 West bell rd, peoria, Arizona 85382, 623-972-7199.
The brake rotors warped within the first six months and were replaced. They have been replaced 4 times, 9/8/99; 5/15/00; 9/15/00; 1/30/01. They are warped again and the manufacturer refused to replace them again. Were replaced on 9/15/00 per tsb and again on 1/30/01 per tsb. There is a serious problem with the front rotors that need replacing every six months.
While traveling noticed steering wheel shaking hard out of control. Dealer has been contacted, and technician has replaced rotors 3 times. Please provide further informaiton.
Brake rotors are warped. This effects steering every 5,000-8,000 miles when used. Can maintain control when brakes applied. Would need to change rotors every 5,000 miles. Steering would vibrate when this happens. Speed not a factor. Took vehicle to dealer nearly a dozen times or more, but nothing resolved.
Brakes/rotors failed twice :rotors warped & replaced 16K mi. Happened second time at 29000 mi. Dealer acknowledged defect but said Jeep will not replace. Am driving on faulty brakes in fear of my life. At this rate will be replacing rotars every year.
Disc brake rotors warp with high frequency causing 'shimmy' during braking which can lead to loss of control. Today I took my vehicle in to the shop for the second time with this problem. Three other owners were in the shop today with the same problem. When I calledjeep's customer support line, they claimed it was just a normal wear item. NHTSA item # SB602194 understates the severity of this problem and its frequency. Please follow up! this seems like an unsafe design defect.
Brake vibration detected 5 times replaced rotors 5 times. First rotors replaced at 4000 miles, second time at 9200miles, third time at 18,000 forth time at 22,000 miles, and fifth time at 24,000 miles. Paint peeled after owning truck for 2 months severe pulsating front end wheel not center sway bar bushings replaced after 18,000 miles. Steering stabilizer replaced.. need to hold on to wheel with two hands due to wheel shaking severely. Front end alligned twice. Clear coat on wheels peeling. Service advisor gave comment, "lady I dont know why you are complaining your brakes are under warrenty. "
A D V E R T I S E M E N T S
- Shelby, NC, USA