This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was in park, slipped out of gear while the owner was in the gas station store, and it rolled into a gas pump, knocked it over causing fire and also car caught on fire. 38-J600-008
The vehicle was parked in front of an office building, engine running and gear shift in park. The driver got out to drop off an envelope at the office and as she entered the building the transmission shifted from park to reverse. The vehicle rolled, under power, backward into two other vehicles damaging all three vehicles. The parking brake had not been applied because the driver expected the "park position" of the shifter to be adequate to keep the car from moving. Daimler/Chrysler was contacted and they had an investigator look at the vehicle. He concluded that the parking pawl, transmission linkage and all associated parts are operating properly. Their decision was, that because the "recommendations" in the vehicle manual weren't followed, they had no obligation in the matter. The driveway where the vehicle was parked had enough slope that the vehicle would have rolled freely if it had not been placed in park. Although there is evidence that similar incidents have occurred, ( I.e. consumer complaints in the NHTSA database) daimler/Chrysler has not notified us that thiscould be a possible problem.
Vehicle was in park and turned on with door open. As vehicle rolled backwards consumer ran to try and jump into vehicle. Physically saw gear shift click from park to reverse. Vehicle was moving too fast to slam gear shift back to park.
My Jeep was in park, engine running walked behind vehicle to store. Came out two minutes later and vehicle had moved in reverse 180 degrees. A rock stopped the Jeep from moving further.
Vehicle was parked, engine not running, before he could turn key vehicle rolled forward, still in park. Dealer could not find a problem. Mileage at the time was 30400.
The consumer left the vehicle with the engine running but the vehicle went in reverse on its own and knocked a gas pump causing fire, the fire was extinguished quickly and the vehicle had minor damage.
Vehicle was running while in park. Consumer got out to open garage and gear shift slipped into reverse. Vehicle pushed consumer half way through garage door.
Engine was running, emergency brake not applied, and vehicle suddenly went into reverse. Consumer was caught by vehicle, and her right leg was run over. Consumer was hospitalized for 3 weeks. Damage to vehicle unknown.
A D V E R T I S E M E N T S
- Wilmington, NC, USA