This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My daughter was driving her Jeep Cherokee on the interstate Saturday night when the closed sunroof completely shattered, dropping shards of glass on her. We called the dealership where we purchased the car and was told to file an insurance claim. This is a safety issue involving a defective product and not caused by the driver.
I was driving with my daughter in the car and when the engine shut off on me. Luckily I was pulling up to a red light. I was able to stop but the brakes locked up on me and I couldn't restart the car. Many warning messages appeared like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc. I had just had my car serviced for a routine oil change a couple of days before at a Jeep dealership and nothing was mentioned to me that needed servicing. I then had the car towed to the dealership AutoNation Roseville Chrysler Jeep and Dodge and they do not know what is wrong with it. This is a real safety issue with a car shutting down while driving. I am just happy that I wasn't on the freeway when this happened.
On May 1st 2021 I was driving my car home which I've only had for about 7 months (under 36K miles) home and my windshield wipers started moving (even though they weren't on) I turn the knob to turn them off and I get a message that 'service shifter'. I go home and park the car. About a hour later I come back out and try the car again and same thing windshield wipers moving while off, turn the knob to turn them off and 'service shifter' message pops up along messages about my lights being out, my A/C quit working and my break light came on! to top it off my gear shift was completely black and you could not put it into any gear. Would not move. Though it was in the park position the car would not turn off because it was saying it wasn't in park. It was a complete nightmare. What if this would've happen in drive or reverse"! I go on a car gurus forum and there are hundreds of people who have had this issue. Where is the recall?!"! people are going to get hurt by this. So I guess Jeep/Chrysler would rather have lawsuits then to fix this ongoing problem. The dealer has had my car for almost a week and still no update. This is ridiculous! Jeep do better!
I bought my 2019 Jeep Compass limited from a dealership on 11/18/2020. Since that day it has been in the shop 4 times. Three times because the start /stop kept coming on saying to have it serviced and because it stopped on me at a stop sign and would not go, had to turn it off and it craked again telling me start/stop has malfunctioned! today1/26/2021 all lights on dash came on it lost power on the interstate and told me to stop have engine serviced now. Shut down would not crank had to call a tow truck to take to delearship. From what I have read these cars are a piece of crap and Jeep needs to take notice!! Jeep should not be allowed to sale a vehicle with so many known problems!! so sorry I left Honda for this!!!!!!!!
- Perkinston, MS, USA
Search CarComplaints.com for these popular complaint phrases...
I came to a red light; my car cut off like normal; when I took my foot off the break it would not start back up. I had to cut my hazards on. I put my vehicle in park and tried to turn my vehicle on. I tried 3 times and it finally started. My vehicle started making weird noises; on my control panel it said start/stop not ready battery protection mode. I parked my car and let it cool of for 2 hours. I got in my vehicle, started, left my house, when I got to the stop sign. It did the same thing. Im honestly scared to drive my vehicle.
It sounds like the framing under my hood is bouncing. Anytime I'm driving on the road, I hear knocking every time I hit the slightest bump. Sounds as if something is loose and not secured. Definitely scary since it's a 2019 Jeep Compass, basically a brand new vehicle.
My car had stalling and shutting off problems while driving in three occasions, one day it happened 2 times, after a stop light, immediately after the vehicle restarted and then again after a stop sign, this time the check engine sign was on as a result. 3rd time it was when restarting after an intersection stop, when crossing after turning left, fortunately the car continued to the other end with the 1st acceleration impulse, and this time it turned on the emergency brake.
This is my third complaint on this 2019 Jeep Compass. While driving the vehicle stalls and the emergency brake and other lights come on. The vehicle is unable to be restarted and has to be towed. The dealership has updated software, and now has said that the car is low on oil every three weeks and that's why it stalls in the middle of traffic extremely dangerous and I have a baby on the way!. the oil change indicator doesn't ever show up and the manufacturer just gives the run around.
Vehicle will not start. 1st time was the day I purchased the car with only 41 miles on it. I had it parked at my home and entered the vehicle to go somewhere when I pushed the start button the radio and ac came on and the screen said on however it would not turn over. Don jackson came and picked the vehicle up which at that time it cranked up with no problem. They had my car all day. 5 days later the car did same thing now don jackson has the vehicle again. The car has 88 miles on it and I had it for 7 days in which 3 of those days the dealer have it and can't find the problem
I bought a 2019 Jeep Compass limited 5 days ago all seemed well at first then on the fifth day I went on my lunch break and car would not turn on. Tried locking, unlocking, pushing the start button repeatedly. After about 20 minutes car started on the way to my destination the car stalled and would not turn on and after a few minutes finally restarted. At the destination car again would not turn on after being stationary.
Update to my previous complaint: I leased this car on January 12, 2019. It is brand new. The car was having trouble starting again today and yesterday. I turned it on the normal way and it was fine in park, but when I switched to drive it shut off. The D started flashing (again) so I put it back in park, and the console told me to press the brake and press stop/start, which I did attempt but the brake was locked and this did not work. The red lightning bolt and check engine light both came on. The red lightning bolt warning light indicates a problem with the electronic throttle control. It also stalled and was hard to steer as usual now, though putting it in 4WD makes it a bit easier to control. I am now even more scared to operate this vehicle and feel like it is going to fall apart while I'm driving.
Less than 2500 miles as of today. Since start of lease in January: Check tire pressure system light on, checked 5 times pressure is fine. Car stalls and stops when driving on highway. Does not accelerate. Car fails to start, says press brake and start button but does not start until 3X of turning off and on. Sometimes D flashes; sometimes a@ flashes on screen. Does not always restart at traffic lights when a@ is not pressed. For this reason I always press a@ to reduce stalling. Car will not initially start when a@ is pressed. In the last three weeks: Engine not warm enough notice appears constantly despite warming car 5 plus minutes in 60 degree weather. Rear passenger speakers crackling and static sounds. Strange creaking sound when accelerating, braking or driving around 30-35 mph. Stalling/gear issues/flashing R and D caused car to go forward over parking lot bump and into gravel ditch instead of reversing.
The Jeep Compass is equipped with a very dangerous ess start/stop system. First you must deactivate it every time you start the vehicle. Secondly when the vehicle shuts off at a stop light or stop sign, it feels more like it stalls than shuts off, a shudder goes thru the vehicle and the engine sputters and dies. Take your foot off the brake and maybe it will restart the vehicle, maybe not. Mine sputtered to life but had no power, very slowly the vehicle sputtered into the middle of an intersection and I thought the car was going to stall and quit in the middle of the intersection. (I have read about this happening to hundreds of Jeep Compass vehicles. Luckily I was able to get it to the side of the road and shut the car down. I waited about 10 minutes restarted the vehicle and turned off the ess system. This is a very dangerous system, and Jeep should be forced to recall it and fix it, or give owners a way to permanently deactivate it without having to unplug things under the hood that result in warning lights on the dash. Extremely poor and dangerous designed ess system. Please do not wait until someone dies to make them fix this!!!! it affects all 20117.5 - 2019 model year vehicles equipped with the ess system.
A D V E R T I S E M E N T S
- Milwaukie, OR, USA