10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
2,118 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Jeep Compass miscellaneous problems

miscellaneous problem

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2019 Jeep Compass Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #44

Nov 012023

Compass

  • miles

A D V E R T I S E M E N T S

Emergency brake system is randomly engaged while stopped and/or during driving. Engine stalls out and will not move unless engine is shut off and turned back on and emergency brake is disengaged.

- Tigard, OR, USA

problem #43

Oct 132023

Compass

  • miles
When driving the Jeep on now 3 occasions has shut off on me while in full motion. The last time I was approaching a stop sign and was slowing down to stop once stopped I then proceeded to turn the vehicle shut off. There also were dash warnings that lit up to service hill shifter, and ESC I don-??t know what that meant. However it was just seen at the dealership and they said there were no codes at the moment and the previous codes reset themselves.

- Roselle , NJ, USA

problem #42

Oct 092023

Compass

  • miles
Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren-??t hot. Would not start. Flashing all kinds of stuff.

- Calabash, NC, USA

problem #41

Oct 022023

Compass

  • miles

A D V E R T I S E M E N T S

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many jeeps, and the dealership couldn-??t find the issue

- Dearborn, MI, USA

problem #40

Sep 192023

Compass

  • miles
I was driving and my vehicle stopped at a stopped light and shut down with no warning prior. My vehicle had to be towed.

- Indianapolis , IN, USA

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problem #39

Sep 192023

Compass

  • miles
Car was at the gas pump. Filling up gas, then start the car. When car get started the engine suddenly turn off with the coolant temperature too high alert. The temperature on the dashboard is normal (middle). Engine wouldn't turn on after and the alert keeps popping up. Had to tow to the nearest jeep service

- Peoria, IL, USA

problem #38

Sep 092023

Compass

  • miles

A D V E R T I S E M E N T S

Went out to start my jeep and it flashed coolant temperature high and would not start. Still won-??t start. Contacting dealership Monday when they open.

- Springfield, MO, USA

problem #37

Aug 152023

Compass

  • miles
I purchased my Jeep in January of 2022. It has been running fine except for the past few months. Within the past month my Jeep starting flashing a High Coolant Warning which has been followed by the car shutting off while I am driving. This has happened to me on on ramps to highways and when driving 70 on the highway. The car has immediately turned itself back on when this happens. I brought my Jeep to Allen Mello Jeep in Nashua NH. At first they couldn-??t find anything wrong but then they thought it was the water pump and Temperature Gauge. After spending $1300 with them it didn-??t fix the issue and my car shut off two days ago on 8/15 while I wasn-??t even driving for 10 minutes. Jeep doesn-??t seem to know what is going on and they can-??t seem to reproduce it. They are just guessing at a serious safety concern. This has also happened to me on the following dates 7/14/23, 7/20/23, 8/8/23

- North Chepmsford, MA, USA

problem #36

May 152023

Compass

  • miles
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).

- Kennesaw, GA, USA

problem #35

May 232023

Compass

  • miles
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.

- San Antonio, TX, USA

problem #34

Mar 012022

Compass

  • miles

A D V E R T I S E M E N T S

Power train experiencing a loss of power or stalling while driving. vehicle has completely shut down while on the highway. Obviously, this is a major safety issue. Another issue harsh shifting, jerking, and hesitation when the vehicle is in gear. The vehicle has completely failed to shift into gear, leaving me stranded at times

- Phoenix , AZ, USA

problem #33

Apr 132023

Compass

  • miles
Purchased vehical from a Spitzer CJDR dealership February of 2022. 4 months later returned to The dealership with a strong syrupy coolant smell coming from the hood. Was told by the dealership they could not find any issues. Returned back to the dealership multiple times complaining about the smell. Dealership replaced coolant cap and reservoir stated they still couldn't find a leak or why it smelled. Vehicle is not overheating. This past Thursday, I was driving and the vehicle shut off as I was pulling into oncoming traffic, almost causing a major accident. Dash light illuminated: "engine coolant temp. too hot" and the car would not start. I had the vehical towed by my insurance company to the dealership, as it still would not start. After dealership having the vehicle for almost a week, with no update, I called them. My Advisor states they cannot find an issue an not showing any codes.

- Cleveland, OH, USA

problem #32

Apr 132023

Compass

  • miles
While I am driving or waiting for a light to change a message on dashboard states the vehicle is coolant temperature too high, which is a false over heating warning. Then the car will either stall/shutoff and has rolled back while my foot is on the brake. I would have to put it on park and restart vehicle. This has happened while my kids are in the car. I have taken it to 2 different auto repairs and nothing show up in there scanner.

- Tobyhanna, PA, USA

problem #31

Apr 042023

Compass

  • miles
Car signals overheating warning then engine ceases and will not let me drive. After 10-20secs engine goes back to regular temperature and I can then continue driving fine. Last time it overheated I was stuck at a traffic light and my car turned the e brake on by itself. I had to turn on my emergency lights, turn e brake off then put the car in park. I then turned my car off and once I restarted it the temperature was back to normal and I was able to drive it to work fine. I am extremely scared about this as it is a safety hazard.

- Shoreham , NY, USA

problem #30

Apr 062023

Compass

  • miles
Coolant overheating error message then Jeep stalls/shuts off while driving. Has happened multiple times. First time at a stoplight. Another incident occurred backing out of a driveway. A third time happened while driving on the highway going 75mph was able to power through and not shut off by pressing the accelerator. Another time happened while turning off the exit ramp from highway, again was able to push through the system by pressing the accelerator. Note-the coolant temperature is not actually overheating. If the Jeep turns off the coolant temperature goes back to normal, this is also the case if it stalls but doesn-??t shut off. No mechanic has been able to diagnose why this is happening.

- Thornton , CO, USA

problem #29

Apr 032023

Compass

  • miles
I have taken my 2019 Jeep Compass into the dealership because my vehicle completely STOPS, SHUTS OFF and STOPS MOVING when I am driving the vehicle or coming to a stop without any warnings or alerts. The gas peddles will lock up will not move forward or back. Although the vehicle is "on" the vehicle will not move unless the gear is switched back to park and restarted. This has occurred on multiple occasions while my vehicle is on the road and I have brought my vehicle into the closest authorized Jeep Service Station with no resolution other than oil consumption tests. This keeps occurring and this is unsafe for me and others on the road.

- Woodbridge, VA, USA

problem #28

Mar 292023

Compass

  • miles
Engine shut down in an intersection due to -??high coolant temperature-?? This was a false error and almost caused me to get into an accident. Once I could get power back, I moved over the the side of the road and inspected my coolant further. There were no leaks and reservoir had adequate pressure and fluid. Coolant temps read regular. I continued to drive to work while monitoring the digital coolant temps. The temperature fluctuated between 192 and 198. I reached my destination safely, but following this event, I do not feel this vehicle is safe to drive. Vehicle is up to date on maintenance and has 34k on the odometer

- Holden , MA, USA

problem #27

Feb 192023

Compass

  • miles
Dash message stated -??Coolant temperature too high-?? before shutting off completely at a stop light. Brakes locked up and could not change the gear. Car would not turn back on, and had to get my car towed out of the middle of an intersection.

- China Spring, TX, USA

problem #26

Jan 302023

Compass

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request? Yes there is. I was driving on January 30th Monday and the car turned off a car almost hit me in the middle of the road. The car has been parked ever since that incident. My life is in danger. I do not feel safe and nobody seems to care. Yes the dealer I went to was Jeep Chrysler dodge in homestead and they did not care.

- Cutler Bay , FL, USA

problem #25

Dec 092022

Compass

  • miles
Several times I-??ve had a -??Coolant Temperature Too High-?? warning flash and then my car temporarily loses power before recovering. It has happened 4 times.

- Harrison City, PA, USA

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