This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a 2019 Jeep Compass limited 5 days ago all seemed well at first then on the fifth day I went on my lunch break and car would not turn on. Tried locking, unlocking, pushing the start button repeatedly. After about 20 minutes car started on the way to my destination the car stalled and would not turn on and after a few minutes finally restarted. At the destination car again would not turn on after being stationary.
Update to my previous complaint: I leased this car on January 12, 2019. It is brand new. The car was having trouble starting again today and yesterday. I turned it on the normal way and it was fine in park, but when I switched to drive it shut off. The D started flashing (again) so I put it back in park, and the console told me to press the brake and press stop/start, which I did attempt but the brake was locked and this did not work. The red lightning bolt and check engine light both came on. The red lightning bolt warning light indicates a problem with the electronic throttle control. It also stalled and was hard to steer as usual now, though putting it in 4WD makes it a bit easier to control. I am now even more scared to operate this vehicle and feel like it is going to fall apart while I'm driving.
Less than 2500 miles as of today. Since start of lease in January: Check tire pressure system light on, checked 5 times pressure is fine. Car stalls and stops when driving on highway. Does not accelerate. Car fails to start, says press brake and start button but does not start until 3X of turning off and on. Sometimes D flashes; sometimes a@ flashes on screen. Does not always restart at traffic lights when a@ is not pressed. For this reason I always press a@ to reduce stalling. Car will not initially start when a@ is pressed. In the last three weeks: Engine not warm enough notice appears constantly despite warming car 5 plus minutes in 60 degree weather. Rear passenger speakers crackling and static sounds. Strange creaking sound when accelerating, braking or driving around 30-35 mph. Stalling/gear issues/flashing R and D caused car to go forward over parking lot bump and into gravel ditch instead of reversing.
The Jeep Compass is equipped with a very dangerous ess start/stop system. First you must deactivate it every time you start the vehicle. Secondly when the vehicle shuts off at a stop light or stop sign, it feels more like it stalls than shuts off, a shudder goes thru the vehicle and the engine sputters and dies. Take your foot off the brake and maybe it will restart the vehicle, maybe not. Mine sputtered to life but had no power, very slowly the vehicle sputtered into the middle of an intersection and I thought the car was going to stall and quit in the middle of the intersection. (I have read about this happening to hundreds of Jeep Compass vehicles. Luckily I was able to get it to the side of the road and shut the car down. I waited about 10 minutes restarted the vehicle and turned off the ess system. This is a very dangerous system, and Jeep should be forced to recall it and fix it, or give owners a way to permanently deactivate it without having to unplug things under the hood that result in warning lights on the dash. Extremely poor and dangerous designed ess system. Please do not wait until someone dies to make them fix this!!!! it affects all 20117.5 - 2019 model year vehicles equipped with the ess system.
- Ware, MA, USA
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- Berlin, NJ, USA