This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I complained about engine tapping soon after buying the brand new car in August 2019 nothing was done. 5/9/20 I attempted to drive the car and as I got ready to pull into a busy street the truck cut off and the parking break engaged. It took me 5 mins to get it restarted and attempted to back up and it cut off again. My breaks have been feeling as though they are grinding. My clock has changed time on the truck from regular time to military time. When moving my car into drive my car jerks violently.
The contacts wife owns a 2018 Jeep Compass. The contact stated that while driving 30 mph, the emergency brake warning indicator illuminated and the vehicle stalled. The contact stated that the failure recurred 6 times. The vehicle was taken to croton auto park (1 municipal pl, croton on hudson, NY 10520, (914) 271-5100) on two occasions to be diagnosed and repaired. The contact was informed that the PCV valve needed to be replaced and secondarily, an oil consumption test needed to be performed at 500 mile intervals up to 1,500 miles. The PCV valve was replaced however, a determination was not made regarding the oil consumption test. The manufacturer was notified of the failure. The approximate failure mileage was 18,000. The VIN was unavailable.
On three separate occasions our newly leased 2019 Jeep Compass stalled while at high speed. We all had to pull over with out power steering. This happened shortly after we pulled out on to a main road from our neighborhood. Consumer stated yes, I took it to victor Dodge Jeep dealership where I live and got the car. They said in was down a quart of oil. Filled it and said to return at 7,500 miles so they could check the level again. I would say the vehicle was at 45 mph. There was an oil pressure light that came on when the car was started up. But it went off right away.
The contact owns a 2019 Jeep Compass. While driving 40 mph, the vehicle stalled. Once it was restarted, the vehicle functioned normally. The vehicle was currently at joey accardi Chrysler, Dodge, Jeep, Ram (909 federal hwy, pompano beach, fl 33062, (954) 943-6700) waiting to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,200.
The contact owns a 2019 Jeep Compass. While driving approximately 35 mph, the vehicle stalled without warning. The contact pulled over to the side of the road and was able to restart the vehicle. The vehicle was taken to wally armour Chrysler Dodge Jeep Ram (1950 w state St, alliance, oh 44601) where it was determined that the oil level was low, which caused the vehicle to stall. The dealer instructed the contact to bring the vehicle back to them after 500 miles from the last oil change for monitoring and an oil consumption test. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000. The VIN was unavailable.
- Sebring, OH, USA
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On three separate occasions while coming to a stop the brakes started to pulsate, once stopped the car stalled and engaged the parking brake all by itself and would not accelerate or go into park or turn off, for 7 minutes while in the middle of an intersection. Also, screen display jumps between apps on its own and won't allow me to change or touch anything on the screen, glitches and holds two apps at once for extended periods of time.
Major issue! this is apparently known by Jeep as they have issued a recall. Yet it is happening to additional models outside the scope of the issued recall. 2019 Jeep Compass 2.4L. The engine shut off without any warning while driving at approximately 25 mph. The vehicle is brand new with only 200 miles. I purchased the vehicle only 10 days ago. I took the vehicle back and returned it, which was quite the headache to get the dealer to do. I basically traded it in for a Jeep Grand Cherokee so to avoid the 2.4L engine. I am out quite a bit of money in paying taxes, fees, registration, tile, etc twice due to this issue. In doing some research, this seems to be a fairly common problem in both the Jeep Compass and the Jeep Cherokee in regards to the 2.4L 4 cylinder engine. Jeep has issued a recall on the Cherokee. They need to do the same on the Compass. Stay away from the 2.4L 4 cylinder engine at all costs.
Leased this car brand new. At 60 miles on odometer, went to start car, car turned started but then stalled/turned off instantly. Had to wait a few minutes to start again. At 250 miles car came to brief stop on slight incline while waiting for a parking gate to open, parking gate opened and vehicle was starting to roll with the car off, I released my foot from the brake but the car wouldn't start it stalled. I pushed the brakes back to stop my car. Car was still in drive, I tried to re-start my car by hitting the push button, car wouldn't turn over. Eventually was able to restart after 60 minutes. This is an extreme safety hazard, I am lucky this didn't happen at a busy intersection.
This is my 5th time reporting this issue to the manufacturer they have also had a final repair attempt and declared no issue even though as I write this the problem still exists. I was parked for an hour at a store I come out turn on the vehicle place the car in reverse car freezes up won't move from on or run and cannot change to drive or anything else engine light came on and reverse symbol continues to blink car had to be restarted twice after this to get it to drive to go home.
When I have to brake and come to a stop the car rumbles, then when completly stopped the car shuts off, then when I take my foot off the brake peddle the starter kicks in and starts the car in gear with a rumble and then I can go? it does'nt matter if on the high way or at a stop sign it rumbles, shuts off and restarts in gear. The car is (2) days old with 35 miles.
On 2/28/19 I leased a 2019 Jeep Compass. I have been having minor issues with it when trying to start the car, sometimes it just doesnt start. As I write this on 9/3/19 I am extremely concerned about the lease I have and therefore why I am documenting my experience. Last week, Tuesday, 8/27/19 while in an intersection, my car completely shut off. I reached out to miami lakes auto mall on various occasions, this was a total disaster, I kept being transferred to voicemails and could not get anyone on the phone while in the middle of this intersection. I called Chrysler roadside (another mess) and ended up having to wait 4 hours until a tow truck could come and get my car, still in the middle of an intersection, had to call 911 so a police car could park behind me as obviously this was a safety issue. After finally getting the car towed, police, rain and being stuck in an intersection and all, finally made it to the dealership. Customer service was horrible except for a service manager called jonathan, he was the only person that spoke with me during this time, of course after I arrived to the dealership, enterprise was closed so I had to take an uber home. I had to leave to tampa for work so I had to go get a rental at national that morning and head out, on Thursday the 29th I spoke with jonathan and he told me the issues with the vehicle was a software failure and that the vehicle is working properly now. With hurricane dorian coming and if I had to evacuate, of course, I was not feeling confident that I wasn't going to get stranded with my family with a faulty vehicle so I had to keep the rental for a few more days. I am very nervous of taking this vehicle home as now I dont know if it will leave me stalled, I have read this is an issue with the Compass. I have filed a complaint with Jeep as well.
2019 Jeep Compass. Consumer writes in regards to vehicle stopping suddenly while driving on the highway. The consumer stated the dealer advised that the vehicle ran low on oil which caused the engine to shut off without warning. When the vehicle restarted the engine light illuminated.
This is my third complaint on this 2019 Jeep Compass. While driving the vehicle stalls and the emergency brake and other lights come on. The vehicle is unable to be restarted and has to be towed. The dealership has updated software, and now has said that the car is low on oil every three weeks and that's why it stalls in the middle of traffic extremely dangerous and I have a baby on the way!. the oil change indicator doesn't ever show up and the manufacturer just gives the run around.
This is my third time with an issue on this vehicle stalling. I was turning at an intersection and the car just stalled lighting up every notifying signal including an emergency brake being locked in almost causing an serious accident.
The auto start/stop feature in my car is not reliable. There have been three instances when I've been stopped at a light, I take my foot off the brake, the system activates start, and then as soon as I hit the gas, my car stalls. I then have to put my car in park, turn the vehicle off completely, and start it again. This obviously strikes high concern due to the strong possibility of being rear ended. I took my vehicle in to the dealership I bought it from and they said they didn't know. I left agitated. I just purchased my vehicle less than 6 months ago.
Parked 2019 Jeep Compass in normal parking lot went inside for a few hours then heard popping noises from parking lot. Ran outside to see engine caught on fire and burst into flames via the engine compartment damaging the entire front half of the vehicle. After flames put out, there was a large hole in the hood of the car going down into the engine that damaged the windshield, bumper, engine, light, tires and doors. Other cars around mine were damaged as well as the fire spread. Was parked at hotel parking lot for a few hours before caught on fire.
After getting off of the highway and coming to a stop at the light, I went to turn and my car stalled out as I was turning. I was on a one lane overpass with no way to pull over. It wouldn't even register that I was trying to turn off my vehicle for a minute. I was finally able to restart my car and keep driving.
The contact owns a 2019 Jeep Compass. While attempting to start the vehicle, it failed to operate and the check engine warning indicator illuminated. The vehicle was taken to route 46 Chrysler Jeep Dodge (1655 us-46, little falls, NJ 07424) where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,038.
A D V E R T I S E M E N T S
- Bellevue, NE, USA