Check engine light comes on and car will not crank; everything else works. Let car sit and it finally starts. Dealership says no codes show up. Happened 5 times since car was purchased 12/24/19.

- Yardley, PA, USA

I bought a 2019 Jeep Compass limited 5 days ago all seemed well at first then on the fifth day I went on my lunch break and car would not turn on. Tried locking, unlocking, pushing the start button repeatedly. After about 20 minutes car started on the way to my destination the car stalled and would not turn on and after a few minutes finally restarted. At the destination car again would not turn on after being stationary.

- Berlin, NJ, USA

Update to my previous complaint: I leased this car on January 12, 2019. It is brand new. The car was having trouble starting again today and yesterday. I turned it on the normal way and it was fine in park, but when I switched to drive it shut off. The D started flashing (again) so I put it back in park, and the console told me to press the brake and press stop/start, which I did attempt but the brake was locked and this did not work. The red lightning bolt and check engine light both came on. The red lightning bolt warning light indicates a problem with the electronic throttle control. It also stalled and was hard to steer as usual now, though putting it in 4WD makes it a bit easier to control. I am now even more scared to operate this vehicle and feel like it is going to fall apart while I'm driving.

- Bronx, NY, USA

We recently had 3 instances where our brand new 2019 Jeep Compass failed to start. The car is only 4 weeks old and has less than 500 miles on it. We tried several times, but the car would not turn on even though the dashboard indicated the engine was running. We saw online that this has already been reported by several people. Took the car to the dealer and apparently there is a known problem with "starter control". they applied a PCM update under item tcb 18-035-19. I don't understand why, if this is a known problem with a fix, the dealers aren't proactively recalling these cars. The electronic start is the only way to start the vehicle (no override) and it could cause grave problems, depending on the situation, if the vehicle won't start. Huge safety issue!!!!!

- Cortlandt Manor, NY, USA

The Jeep Compass is equipped with a very dangerous ess start/stop system. First you must deactivate it every time you start the vehicle. Secondly when the vehicle shuts off at a stop light or stop sign, it feels more like it stalls than shuts off, a shudder goes thru the vehicle and the engine sputters and dies. Take your foot off the brake and maybe it will restart the vehicle, maybe not. Mine sputtered to life but had no power, very slowly the vehicle sputtered into the middle of an intersection and I thought the car was going to stall and quit in the middle of the intersection. (I have read about this happening to hundreds of Jeep Compass vehicles. Luckily I was able to get it to the side of the road and shut the car down. I waited about 10 minutes restarted the vehicle and turned off the ess system. This is a very dangerous system, and Jeep should be forced to recall it and fix it, or give owners a way to permanently deactivate it without having to unplug things under the hood that result in warning lights on the dash. Extremely poor and dangerous designed ess system. Please do not wait until someone dies to make them fix this!!!! it affects all 20117.5 - 2019 model year vehicles equipped with the ess system.

- Ware, MA, USA

This is a rand new vehicle with less than 100 miles. Intermittent starting. Will not start consistantly. Known problem with the vehicle, needs a software upgrade but still do not have one. This is a safety issue, as you can put the vehicle in gear without the engine E running as the vehicle thinks the engine is running but it is not!. the dealership has acknowledged the problem but does not have a fix. Star case S1808000285 no repair

- Chelmsford, MA, USA

The contact owns a 2019 Jeep Compass. The contact stated that the vehicle stalled more than 35 times without warning. Lester glenn Chrysler Dodge Jeep Ram Fiat (1199 route 37 w, toms river, NJ 08755, (732) 240-8832) was notified several times, but had been unable to replicate and diagnose the failure to provide a permanent remedy. The dealer indicated that the vehicle's computer may be the source of the failure; however, the part was on back order until mid March of 2019. The vehicle was not repaired. A loaner vehicle option was not provided. The contact was uncertain if the failure was related to NHTSA campaign numbers: 18V524000 (electrical system), 17V670000 (engine and engine cooling), and 16V907000 (engine and engine cooling). The manufacturer was notified of the failures and the contact was waiting on a response to determine the guidelines to repair the vehicle. The failure mileage was 0.

- Toms River, NJ, USA