This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving and all dash lights lite up an my Jeep shut off. Once Jeep restarted the battery light, engine light, and start/stop light remained on. We replaced both batteries and a hood plug which seemed to work. It has been 12 days or so and all 3 lights are back on.
Since the moment I bought it I complained with the dealer about vibration while driving getting worst between 60-80 miles per hour. I balanced, aligned, rotated and as an ultimate resource I changed the set of tires and mopar nor autonation take responsibility or help solve my issue that still continues saying the vibration is there but they dont know the reason, and is getting worst every day, it is becoming dangerous.
Have had two issues and dealers can not find anything wrong. A few months after I had it, I had to have it towed to shop, to be told there is nothing wrong (no codes), now frequently it looses power like it wants to stall out. I have to pull over shut the car off and restart it. Again taken to shop to be told they can not find anything wrong (no codes). This has happened several times and now they are telling me because of recent events its bad gas. I have a stick shift, so you can feel the power loss in first and switching to second. Since I dont want to keep going, I pull over as soon as I can and shut the engine off. After a second, I restart and everything runs fine. Again, because its not throwing any codes, the dealership/service can find anything wrong. It doesnt matter if its full tank of gas or almost empty. Note: If it stalls as im driving there is a huge potential for an accident. I never thought that buying a new car, I would have to deal with these issues.
Car stalls after stopping and will not restart as if its not getting gas. The oil pressure gauge will not register. The car has also shut off while driving slowly (less than 10mph) and acts the same way.
- Oregon, IL, USA
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Car struggles to start, car gas pedal acts like it revs forward as if im pushing the gas, car has gone through 2 batteirs and does not turn on. It is currently in the shop this has happened plenty of times. Back up camera sometimes does not turn on, and automatic stop shuts down.
The system that automatically turns off the car at stops works intermittently. Mostly does not work. My display for the radio and apps and so forth does not work at times and goes all black. I had it taken in and they said there was a battery that supplies power and they replaced it. It has only been a few weeks later and it is doing the same thing again. I told the service center it was not fixed and have still not heard back from them. They say this is a common issue with it. When the screen goes black I cannot make any adjustments to radio, maps, air for heat and cool and the back up camera is unavailable. Is this a common issue and if so why" is there a fix for this"
Will not start when pressing the "start engine" button it was stationary. It also completely stops and locks into place then goes automatically into emergency brake when turning or coming to a stop.
While driving my Jeep Compass, the engine will randomly shut down/stall. The last incident occurred while crossing railroad tracks. The engine shuts down due to low engine pressure as a safety feature to prevent damage to the engine (information from the dealership). However, the engine shutting down/stalling is actually creating a hazard. This has occurred on three separate occasions and the vehicle is a 2018 (2 times while on multi lane highways and 1 time whole crossing railroad tracks). The dealer solution is that the oil needs to be checked prior to every operation to ensure it is within operating levels which is completely unacceptable. The dealership also stated that burning 1 quart of oil / 4000 miles is within tolerance for the engine in the vehicle. Also unacceptable. I'm just lucky I wasn't transporting children in the vehicle during any of the incidents (part of my job to Transport children using my personal vehicle). Currently Jeep provides no remedy for the issue other than to constantly check the oil. My concern is what will their response be when someone stalls on a railroad track with an oncoming train?
Purchased 2018 Jeep Compass trailhawk sport which now as approx. 28,000 miles. At approx. The one-year mark of ownership, the Jeep started experiencing significant issues with the auto start/stop feature and back-up camera. With regard to the first, the vehicle will be stopped at a stop sign, intersection, etc. And the engine will turn off (auto start/stop feature), however, the engine will not turn back on at times. This is an intermittent problem and unknown what it resolves to specifically. On occasion when this fault occurs, the vehicle will display the auto start/stop light on the dash with an exclamation point next to it. In the owner's manual it advises the vehicle should be taken to the dealership for diagnostics. Owner has taken the vehicle to the dealership on multiple occasions without any explanation or remedy. Dealerships have advised they are unable to determine the source of the problem and unable to replicate it. The back-up screen is also an intermittent issue. On occasion it will work whereas other times it will simply display a black/dark screen. The text "check all surroundings" still displays on the black screen. Most recently, however, owner observed the screen showing "camera system unavailable" with the black screen. Jeep's warranty provider/administrator has been extremely unresponsive in resolving the auto start/stop issue. In many cases, we aren't even receiving acknowledgement of the videos/pictures we are sending in to their email. As of late March, owner is receiving a new back-up camera after having just driven the Jeep to a dealer and requesting replacement. Owner is consistently being told to take the Jeep into a dealership, as the problem occurs, but dealerships cannot figure out the auto start/stop issue. Owner is becoming fearful in driving vehicle as it seems unreliable in operating properly.
I was driving vehicle going 30 mph at an intersection and the car died as I was turning. Lucky there was a little room where they were doing construction I was able to get out traffic. The parking brake engaged. I waited like two minutes and release the parking brake to restart the car. Car tried to turn over three times, and would not start. Waited 5 min and tried to restart car. Finally came back on. Drove it less than two miles down a city street and it did it again. The last time I was able to get it to restart, the transmission light remained on.
This has happened three times in the last month; (after doing some online inquiry see other complaints about this same thing happening): After accelerating, when I go to turn my vehicle, my vehicle will automatically shut off and my parking brake turns on. This has happened on major (high traffic) roads each time and presents a huge safety concern.
The first time this happened I was on a city street in seattle making a right hand turn and my Jeep stalled out. I was unable to move it, no lights came on with any warning before it happened. On the second try the Jeep started and I was able to drive the 2 hours home safely. The second time I was on a side road had just left home heading to work. Again, no warnings it just stalled out.I started it and continued on. Tonight the low oil pressure light flashed quick as I was going up a hill. I decided to google what was happening and found tons of posts with the same issue being caused by no oil. I checked the oil and it was bone dry. I purchased the vehicle brand new 6 months ago and have 3100 miles on it. This is a safety issue.
I have a 2018 Jeep Compass when I did my oil change on 1/4/2020 I told them my car had stopped on me while I was going 25mph on the road and suddenly stopped. Per person that service my car it was due to an oil change, I asked if they can still check the car out. After a week of doing an oil change the car had the same problem when I take it to the dealer they blame it on the car needing an oil change, keep in mind that my next oil change is due until 10,000 I currently have 8,238 miles on the car. Champion dealer in the city of downey ca and Chrysler seem like they do not want to help me find out what's wrong on my car. I will provide screenshots of an email I have with Chrysler. Please advice me on this problem and what do you recommend for me to do. Thank you.
Air conditioning suddenly starts blowing hot air. Does not resolve by turning the car off and on again. Resolves on its own after several hours. This has happened at least 4 times.
My Jeep Compass turns off while driving. The low oil pressure light comes on and the parking break turns on in the middle of the street, more than 4 times. Took my Jeep to a dealership, they said don't worry you just need an oil change. I stated that my check oil light did not come on, the engine light did not come on, and the change your oil light did not come on. How am I supposed to know the oil pressure is low? the light only flashes for a second, until the vehicle turns off. The first couple times, I was unaware the light flashed. I was to busy trying to avoid being hit from behind. I had to turn on hazards, figure out the parking break engaged and panic. That is a hazard on the road. I inquired if there was a recall or any injuries or deaths due to the issue. The answer was not yet. The 2.4 burns oil, everyone has this problem. I don't find acceptable. I have to drive this car at least 6 more years. It is not a safe vehicle. The Jeep has died backing up in parking lot. The Jeep dies during turning both right and light on busy streets. And once, I turned left drove 4 cars length and stopped dead in traffic on a busy street.
I have my 2018 Jeep Compass for literally 10 months now not even a year. Bought the car in April of 2019 and it is now January 2020. I've taken my car approximately 2 times to the shop for routine maintenance. Any time I put the car in reverse it jerks as if something underneath the car is about to fall out. When placed in drive it goes into some sort of limp mode where it does not want to go this has happened to me about 3 times now. Twice in traffic! where I'm stalled out on the highway waving for people to go around. An absolute nightmare. As of last night I was parked at a grocery store about to pull off when the car jerked and shut off again. When I tried to turn the car back on the dash light started to go hay wire and the engine light popped on with the transmission light dinging red that the transmission needs servicing when I put the car in drive again it went no where.this is a huge burden in my life right now this is my only transportation to get my children and I back and forth from school, work, church etc. And I can't even rely on it this is frustrating this car is only 2 years old and has this many major problems with it. I'm literally afraid to drive this car anywhere anymore. I can't believe that this issue hasn't been recalled yet it's soo many complaints on this vehicle. I literally look up everyday to see if this issue has been recalled or if I've received a notice in the mail of this particular recall and nothing! this is not right at all and something needs to be done asap
A D V E R T I S E M E N T S
- Ocala, FL, USA