This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On September 3, 2021, my vehicle failed in the middle of the street without warning. The dash lights were on but the vehicle would not move. The engine light was also on. This happened in the turning lane in the middle of the street. There was no warning. When I pressed on the gas to go when the light changed is when I discovered that the car was inoperable. It had to be towed. My safety, as well as those driving on that road was put at risk because of how busy the street is regularly. In addition, at that intersection there are 4 lanes of traffic. In order for a diagnosis the dealership states that it needs to replace a fuse.
Screen delimitation, this is causing the the screen to act on its own. This is distracting to the driver to constantly try to fix the false inputs. This effects Bluetooth, climate controls, and other systems in the car.
About two years ago I noticed that my seat had a broken part. The power seat assembly had a broken place where it attaches to the actual seat. Finding the part to replace it is so expensive. I also purchased two new batteries running $400 plus from the dealership with the vehicle only being a few year old the batteries should last longer. The start stop on the car fails all the time and I barely am able to crank the car from the fob. Since purchasing this vehicle for $31,210. I am trying to reach the manufacture to see what they can do.
Control arm separating at welding. Other 2018 Jeep Compass Latitudes have this recall so I am unclear why mine is not part of it when I am having the exact same issue.
- Howell, MI, USA
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I have a 2018 Jeep Compass with a 8.4" Uconnect Infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of the screen is quite common among, Dodge, Chrysler, Jeep vehicles. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles.
While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.
Since the middle of last year (2020), the radio and back up camera have been completely glitchy. It started with the Favorites function not working with Sirius XM, then progressed to the screen freezing, not responding to any screen touches or knobs on the dashboard until eventually rebooting or staying on the back up camera picture until ultimately rebooting. Now I have both of those things and in addition, the back up camera will also turn to a blue screen and stay blue until it eventually reboots. I have taken this to the dealership MULTIPLE times. They have replaced the entire radio twice. They have done what they can to get the needed software updates. There is still no solution. This is making me hate my vehicle and I would like a solution before I trade it in for something different
Ever since I have owned this vehicle from March 2018 when driving (in motion) my emergency brake will come on and shut me down, I have had enough! yesterday 5/4/2021 I was almost hit by a semi because of this. Jeep has not acknowledged this issue. Car has been brought in to dealer multiple times but I keep being told they cannot recreate the issue ( as it is sparatic).
I bought my Jeep brand new with zero miles in 2018 and have been having problems with my back up camera since then. My back up camera for my Jeep randomly and continuously goes black. This can last a day or up to a week I am without a back up camera. Jeep has replaced the radio twice and have replace the camera itself once. I've taken my car to get service for back up camera to Jeep multiple times. The last time I was at Jeep they replaced my radio and it hasn't been a month yet and my back up camera is not working the screen is black. Today is Monday, May 3 and I have been without a back up camera since Friday April 30th. I do not feel safe driving this car.I have video proof every time the backup camera goes out but I've attached a picture of the black screen.
This vehicle has been nothing but problems since I've made the purchase. The vehicle randomly jerks. I maintain the vehicle regularly it constantly shows that an oil change is needed. Now the check engine light comes on and the vehicle wont drive over 20-30 mph. I have to completely turn the car off then restart it for it work. The jerking of the vehicle is enough to push you forward with force. I've been to Jeep and have yet to have the issue resolved. This is so unsafe because it happens in the middle of driving its to the point I'm afraid to take the expressway in fear ill get in a accident.
My car flashed a warning to "stop safely vehicle will shut off soon" and car shut off automatically while I was driving on a city street! there is a powertrain control module recall for this make and model but mine wasn't included, I guess. A car going down the street and suddenly coming to a complete, uninitiated stop is extremely scary and dangerous. I would think if this is happening, then the PCM should be replaced, but the dealership isn't on board with this. They say there is nothing they can do since they can't re-create the error. My simple google search has shown this to be a very common problem with the 2018 Jeep Compass.
The vehicle dashboard lights will all start to flash, cannot accelerate car, causing me to pull over as best I can. This has happened multiple times. I was told by a mechanic that these cars are known for eating up oil at an alarming rate. The problem is temporarily fixed by adding a quart of engine oil. This occurs at least once a month and is absolutely terrifying because there is no warning. There is no 'low oil' light that comes on. I have young kids and I feel stuck with this lemon. I also hear a loud rattling coming from the front passenger side, under the hood but cannot see anything. I have already had to replace the battery and was told that due to something electrical, it caused my battery to completely die. This car is extremely unreliable and unsafe.
My 2018 Jeep Compass has had both key fobs die within 2 years of purchase of the vehicle. The most concerning thing is that my vehicle will start and I can drive and then my car will say 'key fob not detected' and I can no longer drive my vehicle. This is a great feature if someone where trying to drive away with my car, however I am driving my car and I have they keys inside. This happens more frequently in the winter months than the summer. It appears as though the winter cold causes the battery of the key fob to drain or not work properly. My car will not start or unlock, then once I am able to unlock the vehicle it has a difficult time detecting the key fob (even when following instruction manual shot a dead fob). The vehicle will eventually detect the fob and start. Then on my drive the key fob needs to be on the dash next to the start engine button so I can drive and even then it can result in not being detected and stalling the vehicle. I find this a very concerning issue.
Vehicle randomly overheats then gets back to normal. Variable valve actuator failed. And also causing multiple cylinder misfire. Swishing noise occurs as well.
My vehicle is stalling and the oil on the vehicle is been consume rapidly I took my car and told the dealer that this is not normal they asked me to please take it every time the engile oil light will come on which it's very often. Engine oil monitors fail to engage prior to engine stalling- I was getting on the highway when my car started stalling luckly no one was behind me and I reached out to the dealer at Chrysler in elgin il - they had me drop my vehicle and offer me a rental. Claiming that they will contact Chrysler - Jeep to get my engine replace or fixed the issue since they mention. I was told that there a numerous customer with the same issue vehicle at risk of sudden engine stalling without warning, ' the Jeep Compass class action lawsuit alleges. But today I was notify to return the rental back and that I must drive my car and take it to the dealer once I reach 1,000 miles I talk to rachel the assistant manager to provide me with the ref# number and proof that she contacted Jeep and she decline stating she didnt get one. -- I on the other hand went online and file a complain with Jeep corporate office online and received a ref # right away.. ( which is why I don't believe the assistant manager at elgin Chrysler.. she doesn't have paperwork of it or anything) I'm still waiting for a resolution or hear from Jeep corporate office this is my reference # 77965874
A D V E R T I S E M E N T S
- Indianapolis, IN, USA