CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
4 / 9
Injuries / Deaths:
2 / 0
Average Mileage:
13,407 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jan (2X) & 3X the frst week in Feb. Expressed concerns because I've been told on numerous different occasions that it was good to go& once I drive it I would feel so confident, because he already took it for a drive. But I needed to bring back oil change in about 300 miles and then they'll do another test to see if that is another recall issue. I purchased a brand new vehicle with 29 miles from your dealership because I do not have the time to be worried about vehicle issues especially since my both my daughters are learning to drive in this vehicle. My 15 year old pregnant daughter drives this vehicle more than I do because I'm at the office and she runs my errands and I do not feel comfortable even allowing them to be a passenger let allow drive it to and from their practices when I have to work. Well, I was reassured again just to bring it in when it needs an oil change (300 miles away) in motion recall id#: 286936
While idol at light dove & 29th St mcallen Texas vehicle turned off and stalled (recall id#286936) in heavy construction on intersection increased the unsafe condition for my passengers (all children) then started I drove across the intersection- mid drive steer wheel locked lights blinkining vehicle engine shut down while driving vehicle called dealership said to bring it in there were a lot of recalls on about this or I needed an oil change. That day I was diagnosed with singles and ended up spending the next 2 weeks at home. All of these appear to be recall and created unsafe conditions not only for myself, my children, and their teammates (my other passengers) but for other drivers in heavy traffic and children riding their bikes I had to honk to catch their attention and put on my hazards lights so the vehicles behind me would notice I was stalled again on dove and 29th St thourghout all this time I kept getting calls to purchase extended warranty never rec'd call or text about recall until Feb. 1st, 2021that was the first time I rec'd notification in writing via text about recall
Fast forward to Nov or Dec of 2020- my vehicle did the same thing, completely shut down while I was driving on the expressway. On I35 going about 65-70 mph. Again, I called the dealership was told it sounded like a maintenance problem.. a few weeks later, my teenage daughter was driving to pick up her sister at practice she called me terrified because the vehicle shut down mid drive and while she was at traffic light I showed the service tech the video of the vehicle doing this& he told me that I no longer had warranty-it was going to cost me $150 just for the diagnostics. I left my vehicle there for 3 days, in those 3 days I got salesman calls asking to trade it in and no calls from service notifying what was being done to my car. Then get a call from service saying it was going to cost $400 to fix and I no was paying for another financial mess with another veh; rec'd call from ser. Empl. Nothing wrong with veh- mistaken my car's P/K with auto just need to put my auto backthis is extermly unsafe because I have been teaching my daughters how to drive they wouldnt know how to respond
My 2019 Jeep Cherokee shutdown while driving, on a city street, causing me great panic, which could have been a serious accident, I wasn't able to get off the road. Took 3 trys to get it started agin.I called dealer, took it right over, mechanic said oil wasn't toughing dip stick. No warning lights of any kind came on, to let me know there was a problem, this is a major safety issue!, and needs to be fixed!
The vehicle was in motion on the interstate, 5 days after being brought in for inspection, and the engine completely died. 2.4L engine for this model must be recalled!
- Nashville, TN, USA
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The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle stalled. Occasionally, the vehicle was restarted and resumed normal function. The contact stated that the at one point the traction control warning light illuminated. The failure recurred approximately 4-5 times. The contact took the vehicle to turnersville Jeep Chrysler Dodge Ram (3100 NJ-42, turnersville, NJ 08081, (856)316-7958) however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,000.
Slowing to a stop light and vehicle stalled out losing all power. The vehicle has already had the recalls associated completed and had a recent oils change. The day after the recalls, the car stalled again before coming to a full stop. Twice it was on a highway, once in a driveway, once in an intersection coming off a bridge. Twice in motion others were at a stop. I lost count and the issue is inconsistent. Most recent 1/24/21
When coming to a stop light or to turn my vehicle shuts off and now as I was trying to leave the parking lot it completely shut off and would not start brake became hard to the point were the peddle didn't move and the engine light was flashing as well as the battery light. When entering the freeway and waiting to merge my vehicle shut off luckily I was able to start it back up again.
When coming to a stop in the vehicle, the 2019 Jeep Cherokee (bought used at 52,000mi) at 59,000mi now powers off randomly. Apparently this is due to a software issue that was recalled, but I do not see my VIN available for service. This is unacceptable as I am afraid of a newish car turning off while on the road.
A couple times now my Jeep has shut down all electrical spell propulsion everything in the middle of traffic while driving while slowing down and it's very dangerous especially this morning when I was in an intersection with a semi bearing barreling down on me and I had no steering no brakes no propulsion nothing then the D for drive on the dash started blinking all servicing is up to date and now there is a warning light
Car with 60,000 miles on it is consuming large amounts of oil. No low oil warning or anything. Instead the vehicle stalls completely while driving. This is a major safety concern. I was merging onto a major highway yesterday when this happened and the car behind me had to swerve into the ditch in order to not hit me. How is this allowed to be Jeep standard practice for letting you know your oil is low. And why on earth does a new car burn through oil?
When slowing down and starting back up to speed the engine and transmission are not in sync causing a hesitation to occur not all the time but sometimes when your coming on to the interstate and you go to accelerate this hesitation occurs witch good be dangerous.
Around 2:30 am on December 30, 2020 I was driving home on the freeway. It was raining a little bit but nothing to what I have driven in before. I set my car to cruise at 65 mph when all of a sudden my steering wheel started locking up. I found that my steering wheel would not turn the way I wanted it to and was veering left. I had to use some force to keep it straight and not get into other lanes. I thought I was okay until a light lit up on my dashboard. I believe it was the engine light because as I heard it go off and flash at me, my car started to stall up and then go repeatedly. As if it was hard for it to grasp on to moving forward. Last night was the scariest night of my life and I hand never had that happen to me. Almost pulled over because I thought I was going to crash. I kept it at a stable 60 mph and off cruise control as soon as the steering went haywire and it seemed to have helped a bit. I feel the need to get my car checked but I also believe that all other 2019's should get recalled for this issue.
Jeep engine shut off while on motion on city street and driving at low speed this happened twice early on morning there was no traffic so wife just stirred to the side and restart the Jeep. I call Jeep and they check it and say that the engine was low on oil and that was the reson it shut off.then blamed me for not taking the Jeep to change the oil at 3000 miles, but the same dealer had tall me to changed every 5000 miles. An oil comsumsion test started and so far it shows that it consumed 1 quarter of oil on 1300 miles, dealer recomend a second oil comsumsion test.
Engine turned off rounding a corner with no warning. Was able to restart vehicle and get back home slowly. The oil was barely on the dipstick at the bottom when I checked it. I had to add 3 quarts of oil to get it back to the normal level. This occurred approximately 2600 miles after an oil change. On average, this vehicle requires the addition of approximately 1 quart of oil every 900 miles. Extremely high oil consumption. No signs of a leak anywhere in my garage or on the vehicle. Have not had any other problems with the vehicle other than having to add a quart of oil every 2nd-3rd fill up at gas station.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 40 mph, the vehicle stalled without warning. The contact managed to coast the vehicle to the shoulder of the roadway. The vehicle hesitated while the contact attempted to restart the vehicle. The contact stated that after several attempts the vehicle restarted and operated as designed. The vehicle wa taken to deacon jones Chrysler Dodge Jeep Ram (1109 N brightleaf blvd, smithfield, nc 27577, (919) 934-2101) to be diagnosed however, the mechanic was unable to duplicate the failure. The oil was replaced in the vehicle however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 42,161.
Vehicle continues to shut off while driving. Took vehicle to repair shop, although their employee witness this shut down four times, technician was unable to identify why.
On multiple occasions my 2019 Jeep Cherokee has stalled out, with out warning, while I was driving, once on the freeway at 70 miles an hour in heavy traffic. After several trips to the dealer I was informed that this engine, the 2.4L has a systemic problem, in that burns about a quart of oil every 1000 miles and when the oil gets too low the engine just shuts off. No warning lights, just shuts everything off. At 70 miles per hour in traffic, having the engine stop and suddenly losing power steering and trying to move though traffic to the shoulder while rapidly decelerating is very dangerous. The dealer and fca are offering no solutions for this issue. From a public safety perspective this vehicle should be recalled, not to mention the environments costs and consumer protection aspects.
Jeep stalls when oil is low, battery light comes on, I have to pull over, restart my car, and it rattles. Stalls when I turn, and battery light comes on.
A D V E R T I S E M E N T S
- Mcallen, TX, USA