CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
3 / 8
Injuries / Deaths:
2 / 0
Average Mileage:
13,517 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Uses excessive oil about 1 quart about every 1,500 miles. We have the 2.4 L engine. We purchased a new vehicle never expecting that we would have to add oil between oil changes.
2019 Jeep Cherokee with 2.4L multiair engine is consuming oil at approximately 1 quart / 1,000. Without any indication the vehicle will stop while driving when the oil level is low. This last occurred while braking to make a left turn on a divided highway. No warning or indication that the level is low is forcing us to check the oil level constantly to make sure the level is not low enough to cause this condition. The vehicle has had this occur multiple times in the first 33K miles and seems to have been consuming more oil lately.
The vehicle will stall for no apparent reason. The most recent occurrence happened in the turn lane at a busy intersection, on a hill, in the rain. The car only restarted after several attempts. The vehicle will also lose steering for no reason while driving. The battery light will come on with the issues described above. Also, the car will chime while driving, with no trouble indication on the dashboard.
NHTSA personnel - I want to report a serious (safety) problem with our 2019 Jeep Cherokee. In the last 2-3 weeks, my wife has experienced a sudden stalling of the car without any warning or notification. This is a serious problem since she was on the road on her way to take our kids to school. Luckily, no one was behind her and she was able to restart the car. Today (10/30), I called our local Jeep/Dodge dealership to scheduled an appointment for this issue. As I was describing this problem, the service rep told me to check the oil level of the Cherokee due to a known "oil consumption problem." Sure enough, I checked the oil level in the car and there was hardly any oil. Soon after, I went to walmart and bought 5 qt of 0W20 synthetic oil. Drove the car afterwards and no stalling occurred. Please help to pressure fca us llc or Jeep to fix this issue right away via recall or rework. Engines can be replaced but not lives - this is a safety problem!! sincerely, [xxx] 2019 Jeep Cherokee owner (with only 14,341 miles) wichita, ks 10/30/2020 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The starter went bad around 40,000 miles. Sometimes it starts other times it takes hours to start. I always get a notifaction that says starter protection mode engin warming after a few failed start attempts. The car stalls out often. Any turns shut the car off. Oil must be added twice a month to fix the stall issue. Half the time it says 4 wheel drive and cruise control unavailable. This Jeep is a lemon. A disastrous purchase. Should be a recall on the starters as many people have the same problem. 2 year old car costing me 900 to fix starter is a joke.
Good evening! I purchased this 2019 Jeep Cherokee latitude plus with only 10 miles on it. The first 1000 miles we had issues with the start/stop feature. The car completely shut off while in drive. I took it in and the dealership said there were 40 fault codes. They cleared them and moved on. It happened again but this time, the check engine light came on. They cleared that code again. The third time I took it it was when the car shut off again but this time the battery light came on and multiple lights were flashing. I took it in and they said there was a loose battery and wire. They fixed it and now we are having problems with the radio. The screen keeps flickering and make beep noises. It has even frozen up on us. We have documented all of this with videos and I would be happy to share that with you. After the 7th time bringing in the vehicle. The dealership is still unable to fix it. I tried to higher a lawyer to see if this is lemon but without the dealership diagnosing the problem, there is nothing we can do. I just want my brand new car fixed. I've read hundreds of other review with the same issues please investigate!! thank you!
I had just had my vehicle 6 weeks driving from a stop to another stop. Car started chugging thought I hadn't given enough gas then I thought it powered down at the stop.lights went out on both clusters went to accelerate chugged couldn't get across street check engine light came on I coasted to the side and it wouldn't start waited 15 min inched home about 3 miles called dealer sent a tow to pick car up had it for a week has same problem. They said to bring it back 500 miles when it happened has 3500 now afraid to drive. I need a vehicle can't leave for extended time and nothing is done
Car stalls while while idling. Car has to be put back into park and it takes a few tries before the engine starts again. Dealer inspected the electrical system and replaced the battery 3 months ago.
On several occasions while driving at various speeds the vehicle has stalled out or died. Either while driving at low speeds or turning left/right the same thing happens. Without notice, light indicators for battery, automatic start, and now engine pops on while the steering locks up as the Jeep stalls. I've taken it to the dealership twice only for them to say there aren't any active recalls for my Jeep and that they don't know what is the cause for the vehicle to stall while driving. I service my vehicle regularly and keep up with the maintenance. I purchased this vehicle in August of 2018 on only have 34,588 miles. This makes no sense and I fear that my and the passengers in my Jeep lives are at risk from the malfunctions of this Jeep engine system. The manufacture has been no help for the numerous customer complaints that are having the same problems. I just wish they could actually fix it so I can have some piece of mind!
The Jeep started stalling when in motion/ driving about a month ago, it usually happened when braking to stop and the Jeep will not turn back on. It takes about three times to turn over and start back up. Yesterday while driving on a busier road the Jeep started throwing errors staying systems were not working, the check engine light came on and then when I tried to drive it through the stop light the vehicle would not shift or accelerate. I got it pulled over in a gas station parking lot and turned the vehicle off. The vehicle would not turn over the first couple of times and then it finally did. Not when I try to remote start the vehicle it will not stay running. Every time I have had this happen I have been driving on a city street and I am lucky I have not been in an accident as nothing works not even my hazard lights. I feel this vehicle is not safe to drive anymore. When the electric issue happened yesterday there was a red flashing lightening bolt on the dash and the traction control light was also flashing when it was telling me certain systems were not woking. I tried to get a picture but it did not take. I am current in Canada at college and with the borders being closed I can not just drive to NY to get it looked at. I tried to call a Jeep dealer here but now one will return my calls
I suspect that someone is taking over my car using the obd2 port. I was at an appointment on Monday and around 7:00 pm I heard my car locked and I had my car already locked. When I returned to the car, the car radio screen was jumbled up and the car began to shake after U turned on the car. I had to turn the car off again in order to remove the scrambled icons on the screen. This has happened before since working at catalent in harmans md. I had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice. My car was parked right in front of the building located in rosedale Maryland, 8767 philadelphia rd suite C, zip code 21237. The car has been feeling weird ever since while driving. When working at catalent, I have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car. This has never happened until I started working with this job. I am no longer working there now due to hostile working conditions and was fired due to having negative time. In which those times required me to have my vehicle repaired and doctor's appointments that I utilized pto time and was approved by the supervisor. I have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and I was told to complete a near miss report. I was out for a month and upon my return, I of course had a vehicle issue and told my supervisor when I would return. I told him that a I would rerun on Wednesday and was fired on a Tuesday. This happened on July 27. And still, I suspect that they are still finding ways to sabotage my vehicle.
Bought car in 1/20 with 2.4L tigershark engine. Using excessive amount of oil; garage did not diagnose and car is now at Jeep dealer. We had oil changes completed as required and still had to add oil between changes. At the last garage visit they had to add 2.5 quarts of oil. No oil light came on at any time. When car started running rough and wanted to stall we took immediately to garage. They say we need a rebuilt or new engine because of the oil consumption. We are working seniors with only one vehicle! a $3,000 bill is ridiculous especially since we found that this engine has had the same problem since 2012!
On Tuesday, September 8, 2020 at approximately 1130 hours, my recently purchased 2019 Jeep Cherokee latitude plus 4X4 with 30,000 miles locked up at a speed approximately 30 plus mph, while entering an interstate on ramp. A tractor trailer traveling at approximately 50 miles an hour narrowly avoided me in a near head on / T-bone accident. My vehicles engine revved prior to my transmission making tremendous noise and suddenly my vehicle felt as if I had just hit a solid concrete wall. My vehicle lost all steering and I had zero control over where the vehicle was traveling. My dash lit up with every light and my parking brake was also engaged. If this had happened a second later, I wouldn't be alive! if this had happened on the interstate at 70 mph I can't imagine what damage this vehicle would have cause physically to me or any passenger. Let alone who this vehicle would have hurt. All these engines and transmissions should be recalled, they will kill someone. The transmission will damage the engine and vice versa, so recalling one after it damaged the other, is like putting a band aid on a turd! northbound interstate 77 on ramp at the pocatalico entrance (I have owned this vehicle approximately 3 weeks and this is my first vehicle purchase). Again, I would ask the NHTSA to recall all the engines and transmissions for this vehicle, these are lemon's which will kill, if they haven't already. I have seen the Jeep lawsuit for the 2014, 2015's. please stop them from selling these powertrains for the 2019's! or at least make Jeep recall them. This is fraud. If it's not, I don't know what is. So I'm stuck with a vehicle that can kill me, you guys are the only ones that can stop this. Thanks 🙏
My car will shut off going down the road. I will have to put in park to start again. Has happened twice at busy intersections. Also while restarting it would not shift into gear and began rolling backwards.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 mph, the rpms fluctuated up and down. The vehicle lunged forward, independently accelerated and decelerated. The contact thought that the vehicle had been rear ended. The vehicle failed to accelerate back to cruising speed. The contact pulled off to the side of the highway. The vehicle was parked on a slight incline and rolled backwards. The contact used the parking brake to completely stop the vehicle. The vehicle was towed to allen mello Chrysler Jeep Dodge Ram (13 marmon dr, nashua, nh 03060 (844) 532-9794). The mechanic heard a grinding sound when the vehicle was started. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 23,000. Consumer stated ptu power transfer unit was replaced as well as the part of the transmission. Dealer has not put any of what had occurred in their reports.
A D V E R T I S E M E N T S
- Temperance, MI, USA