CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
4 / 9
Injuries / Deaths:
2 / 0
Average Mileage:
13,407 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my Jeep suddenly shut off. This happened twice, so I took it to Liberty Jeep in libertyville. I was told that they would need to do a PCM reprogram and that it will now burn 1 quart of oil per every 1000 miles and that I would need to keep an eye on it to continue to top of the oil so the Jeep doesn't shut down. This is not acceptable for a dealership to say. I am fearful of driving long distance on highways with this now and would like to get out of this lease. I have attempted to discuss with the dealership and I haven't had any luck. Owner or managers do not return any emails or phone call. This is very disturbing.
While driving my Jeep will stall at a stop sign or turning. So stalls while stopped or moving. Put it in park, then eventually starts. Scary because as it is trying to start my flashers do not work. Have had everything checked and battery, alternator and engine show no codes or that they are ok.
My car doesn't hold oil oil change and not even two weeks later my car is dying in the middle of the highway and I almost got killed by a car also are you going around to turn in my car dies because there's no oil even though I just got an oil change weeks prior but my car doesn't hold any oil and my car shuts up I almost got killed several times and he give me the runaround my car is brand new only year old and I spend 100S on oil but I'm scared for me and my child life!! when I'm turning in front of car how would you feel if your car shut off there a car coming I'm very angry and upset I'm paying for a car I don't feel safe
Electronic stability control" light comes on and either the car fails to accelerate properly (even after turning car off and on) or the car shuts off and won't restart. When the car won't restart, you can't even put the car in nuetral to push it out of the way, but the radio and dashboard do light up - electronic stability control light is on. With the acceleration issue, if I'm on the freeway and need to accelerate to pass a car or move out of the way, I can't - it's way too slow. I have to just stay in the slow lane and be very careful. I've brought in to dealerships 4 times from Nov 2019 to March 2021. Once they just turned the car on and off and said it was fine because it reset itself. The next time, they replaced the battery. The next time they replaced a switch for the electronic stability, the next they said the battery terminals were loose and corroded.
Car stalls while driving. Has occurred well over a dozen times. While driving, there is suddenly no power in the engine. After several visits to dealership, it was decided that this is due to low oil levels. I was told to check oil at every fill up, something I have not had to do since 1979. At every oil change (not at dealership), I am told that my vehicle burns oil. As stated in a recall previously:'an engine stall while driving can cause a vehicle crash without prior warning). The danger also lies in the replacement of oil while car is in the middle of a road. We need a new engine.
- Marshfield, MA, USA
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I bought my Jeep Cherokee latitude plus in May 2019. 6 months later the stop/go function stalled and the car turned off during a turn at the light. I almost gotten rear ended with my daughter in the back seat. Had to put it in park to get it to turn on again, mind you I am still in the intersection. The car turned on but continually did that at least twice a week. The is unsafe to drive, I do not know how it has 4 out of 5 stars. The car has a hard time starting. I have to try several times to turn it on. Until recently, it just won't turn on any longer. Battery is fine. The starter is not doing its job. I have to get it towed to the dealer about an hour away to get it looked at and fixed. Don't know if it can get fixed. I have read that other owners of this vehicle have had the same trouble and seems as though their car is always in trouble.
For the past 4 days, my vehicle stalls while driving without warning. It happens each time while decelerating, but still in motion. There are/were recalls on the exact year and engine models as my vehicle, but according to my VIN, mine is not included so I am filing a report. It is a 2019 2.4L and stalls when in motion.
My 2019 Jeep Cherokee with the 2.4L has repeatedly stalled while driving since purchasing 4 months ago. Upon doing research, I see there's been many recalls on similar vehicles with the same engine and year as mine, however mine is not covered. Considering my vehicle is also stalling while driving and decelerating, I am filing a complaint to broaden the recall to include more vins. On four separate occasions, my vehicle stalled while driving when slowing down but still in motion. It will not stay running for the past week when decelerating.
I drive a 2019 Jeep grand charokee latitude. I approached a stop light last month at a major intersetion and the engine shut off. The car behind me almost rearended me with my new born. Omg this car is not safe to drive if it just shuts off for no reason. Later this month the front suspension started making alot of noise. The car has 43000 miles. Observed the passanger side strut mount clip that keep the strut from seperating from wheel wheel loose. Strut failed and caused issues with drive train. Car is on blocks in my garage know awaiting struts and strut mounts. The Jeep used a very small plastic clip to secure the top part of the strut, so in my case when the strut failed, the clip came loose and almost seperated leaveing the top of strut un-attached to anything omg! this a hug safty issue. Why has NHTSA not investigated this poor design. A placstic clip to hold a strut that is supporting the front end of a vehicle!!.
This vehicle stalls out in traffic and stutters when started. Even when the autostart button is "on" the car hesitates and stalls from stop to go. I have almost been hit when trying to pull out from an intersection from a stop. The SUV smells of burning oils all the time. I set a service appt with the dealer to assess the stalling problem and burning oil smell. I was told that the stalling was from the "engine performance" and nothing could be done. As far as the burning oil smell, I was told the engine burns through 1 quart of oil per 1,000 miles and I will need to constantly check the oil. They cannot do anything about it, it is the way it is made. This is unacceptable and extremely dangerous! Jeep has not been very helpful.
Oil change and recall completed 3,000 miles ago for oil consumption issue. Drove 3,000 miles and stalled on roadway immediately following a right hand turn. During shutdown there was steering control loss. Pulled car off road and checked dipstick. Dipstick was dry. Added 2.5 quarts oil. This car still consumes approximately.75 quarts of oil per 1,000 miles. Will restart oil consumption test with Jeep dealer immediately. Consumer stated he would like the case closed, issue has been resolved.
We bought this car for my 17-year-old son from carfax. It seemed great for a few months, but the engine starting shutting off while he was driving the car on the busy roads of houston. When we put oil in the car, the engine shutoff stops, but it comes back within a month. It is very dangerous. He has had a number of close calls. Please help!
6 months after I bought my 2019 Jeep Cherokee it stalled out of no where in the middle of an intersection and stalled after a couple minutes it started back up I took it in they said it was the battery but I doubt it cause it was 6 months old. Then it happened again and didn't want to start until the next day I took it in for service again and they said it was the oil being low I checked the oil myself and it was full and clean now it has happened to me a third time stalled on the free way with incoming traffic behind me and stall out of no where I do not feel safe in this vehicle no more! I think it has an engine electrical issue.
Car shut off while driving on the freeway. Thankfully coasted to the side of the freeway with minimal use of the steering wheel. I put it in park and got it to start again. Then it occurred again a few minutes later after I had exited the freeway on a side street. Again put the car in park and then got it to restart again. Very dangerous. All of this with a baby in the backseat. The consumer stated the vehicle was service on 2/15/21 and the only defect found was a loose battery terminal.
Driving into a intersection on a stop light my car stops out of no were, can not get it started lights start turning on. Started to get panic cars behind be started honking. Finally got it to start.
Backed into driveway, vehicle started smoking then I saw flames resulting in my whole front emd going up in flames. No work done no problems ornindication of this prior to this happening. Fire dept had to come and put out fire
After leaving my vehicle at the dealership over night and being told I just need to make sure I come back in 300 miles to run another test so they can check the levels of the oil, I expressed my concerns with the service advisor about fearing for the safety of myself, my aging mother, children, unborn grandchild, and her father ; service advisor assured me once I drove vehicle my fears will all be at ease because it was already test driven and was "good to go safely" I recluctantly agreed and when got in my car it did not start and on the 3rd time it struggled to get on and sounded louder than I have ever heard it -I went back into the service dept and refused to take it like that
A D V E R T I S E M E N T S
- Gurnee, IL, USA