The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 50 mph, the vehicle stalled and jerked intermittently without warning. The contact coasted to the shoulder of the roadway, turned off and restarted the vehicle. The vehicle resumed normal operation. The vehicle was taken to frank fletcher Dodge Chrysler Jeep (3314 stadium blvd, jonesboro, ar 72404) where it was diagnosed and it was determined that the engine needed to be replaced. The contact also mentioned that the oil needed to be changed every 3,000 miles. The vehicle was not repaired. The failure recurred multiple times. The contact referenced NHTSA campaign number: 18V344000 (engine and engine cooling) as a possible solution the failure. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 33,000.

- Cherry Valley, AR, USA

While taking a right hand turn through a traffic light into the flow of traffic the vehicle shut off and I had to come to a complete stop and put it in park to restart.

- Ochlocknee, GA, USA

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at low speeds, the vehicle shut off without warning. The contact noticed the oil level was low. The contact called landers Chrysler Dodge Jeep Ram (315 goodman rd E, southaven, ms 38671 (662) 349-3006) and was informed there were no recalls associated with VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 36,000. Invalid VIN.

- Lexa, AR, USA

Less than a year into the purchase of a brand new 2019 Jeep Cherokee, the auto start-stop failed completely during daily rides (before then, it used to work perfectly -- at the red light for example). Took it to the dealership service center where I had bought my car from, they told me the feature functions on a separate battery and that they could do nothing crazy but manually (temporarily) recharge whatever battery they were referring to. The service manager also cluelessly told me to give it a few hours after each ride until the battery responsible for the auto start-stop functionality recharges itself. Although I followed their instruction, I got zero result. Today at the time of writing this complaint, it is getting close to two years after my purchase and there occurs another annoying bug: The main battery keeps dying on me every time I want to start the car. Also, the front display shows an "engine temperature hot" message as the battery fails to start the car, although I do not believe the message is relevant since my car had been sitting in a fairly cool spot for at least 10 hours - no reason for any parts of it to get hot while the engine is shut down.

- Draper, UT, USA

Car will stop when in a low gear. The vehicle will turn off and has to be put back into park, then restarted. Also the vehicle is now not turning completely off when in park. Have had to disconnect the battery to turn car off.

- Lebanon, TN, USA

While make a right turn from a city street into my residential area the vehicle turned off in mid turn.

- Roanoke, VA, USA

Engine will consume 4-5 quarts of oil between scheduled/pre programmed oil changes. All oil cha tea have been conducted as scheduled. Engine will shut down spontaneously due to low oil if oil is not checked at every refueling.

- Rancho Murieta, CA, USA

After coming to a stop at an intersection with a red light I was at a complete stop and the auto engine on/off feature activated. When the light turned green I went to accelerate but as soon as I applied the accelerator the displays, dash lights, and headlights all turned off. The vehicle's engine also turned off. The electronics stayed off for several more seconds before coming back on but I could not start the vehicle for nearly a minute. While attempting to turn the vehicle back on I had put it in park, had my foot on the brake, and had held the push to start button in all three positions. The engine did not attempt to turn over at any time. After approximately 1 minute, I was finally able to start the vehicle again and continue to my home. Once I arrived, I cycled through the vehicle information screens. The battery read an output of 13.6 volts. The vehicle acted normally afterwards and no warning lights appeared after or were on before.

- Duson, LA, USA

The Cherokee suddenly and unexpectedly turns off. Luckily while standing at a red light. Was at the dealership - drove several miles without finding an issue. Today (8-5-2020) it happened again for the third time.

- Miramar, FL, USA

While coming to a stop at a freeway entrance I slowed then when I was able to enter the traffic stream I accelerated and there was no acceleration or was slower than normal. This has happened several times. The car engine in not off but at idle. This is dangerous because you have to accelerate rapidly. Sometimes acceleration comes on abruptly after 2 seconds of pedal being pushed down

- Richfield, MN, USA

Engine consumes oil. The engine consumes more than a quart of oil every 1000 to 1500 miles, and when the oil is too low the engine shuts down. This is very dangerous when driving on the express ways or in traffic.

- Addison, IL, USA

Driving on a local road I lost ability to accelerate. It sounded like the engine was no longer running. Luckily was able to pull over. After turning off the car I could not turn the car back on.

- Wayne, NJ, USA

My car is having an issue with starting up its delaying as if its flooded. It does it with the automatic start up and the key start up. It is parked in my driveway or in parking lots at a store or work. The radiator fluid is always showing low there is no cracks or leaks something is definitely wrong. I check every time I drive it then park.

- Albuquerque, NM, USA

2019 Jeep Cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as I put it in park. Called 3 different Jeep dealers who told me they can't diagnose it unless the check engine light is in and that I should call back if it does it again. The 4 cylinder model has a recall for a software glitch for the exact same issue, but mine is a V6. I hope I live through replicating the experience so I can call the dealer to be told they can't/won't figure out what's wrong.

- Johnstown, CO, USA

Vehicle randomly loses power while driving. Engine has plenty of oil. After car shuts off sometimes it won't turn right back on. No engine lights pop up indicating issue with car before or after. Randomly car will not turn on after being parked either for hours (at home) or minutes (parking lot) sometimes will turn on, sometimes not at all. Plenty of oil in car. No engine lights flash before or after problem.

- Camp Lejeune, NC, USA

Was driving our 2019 Jeep Cherokee 3.2L trailhawk and as we were braking for a stop sign it just died on us. It started back up but stuttered as it turned over. Something is a miss because it has never did this. Always runs great in the past"??? what in the world 🌎 is going on??"

- Blythewood, SC, USA

The engine shuts off while driving. It happens every month. Dealers are crap because they don't know why！I need help.

- Cortland, IL, USA

My 2019 Jeep Cherokee 2.4L engine stalls whenever the oil level gets below 60%. it usually happens when making turns or slowing down. The entire car shuts off while in drive and shows the battery light on dash. Latest time was when I was on the highway going 80 mph when the car stalls when making a turn around a bend. I have been in 3 almost accidents because of this issue. I've taken it in to a dealership and I was told it was to protect the engine if the oil levels go to low. Have to put the car into park then shut the car off completely, then start it up again. Last happened 2 months ago before an oil change and now experiencing with 61% oil life and checked the dipstick which was more than enough oil to run.

- Louisville, KY, USA

The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving at 15 mph, the vehicle loss motive power and stalled. A message displayed on the instrument panel instructed the contact to restart the engine. Crowley Chrysler Jeep Dodge Ram 1461 farmington ave, bristol, ct 06010, (860)261-3000 was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

- Reading, CT, USA

Engine stalled while driving and turning. The battery light came on the dashboard and the 'd' drive was blinking. Had to coast the car to a safe spot at home, put in park turned car off, then restarted. Scared and dangerous moment.

- Las Cruces, NM, USA