My 2019 Jeep Cherokee trailhawk has been in the shop for the second time since Dec 14 for electrical problems. Attached is my 10/27/19 letter to Chrysler describing the problem. Basically car cuts off without warning while driving (even on freeway) and have to drift to a stop and attempt to restart car several times before it starts up.

- Henderson, NV, USA

I bought my Jeep on December 12, 2018 from jt's Jeep in lexington SC. At roughly 400 miles, the start/stop system light illuminated and displayed a message for service.I parked the Jeep and shut it off, and restarted. Worked fine after that. At roughly 1,600 miles, it did the same thing again. Same procedure. Went away. At 7,500 miles I took it in for service and they checked and said nothing was wrong. At 8000 miles I was merging onto the interstate in columbia SC and started to accelerate and it lost all power; power steering, acceleration, braking, and displayed a message of "electrical system fault" I managed to get it off the road and restarted, drove to ga fine. I scheduled an appointment with the local Chrysler dealer here in ga, they kept it an entire week and claimed nothing was wrong. But that they fixed a recall that would remedy the issue. It has not. It has done this again and again, sometimes completely locking down, other times just illuminating the auto start stop service light. I am terrified of my vehicle. I bought it brand new because I needed a safe, reliable vehicle. It has been anything but. It currently has just over 10,000 miles. I have photographic proof of the times it has went haywire.

- Jesup, GA, USA

Vehicle will randomly shut off when driving. The cruise control will not kick in when you are going straight or up a hill... but don't worry it will kick in when you are going down a hill! the radio will do whatever it wants from blasting music to turning your favorite song off to listen to am radio, or just locking you out all together. The dealership says "it is just an update" sorry but this vehicle is a death trap!

- Mesa, AZ, USA

My radio goes in an out but shows audio off. My push start don't want to work sometimes and my ac will go out

- Houston, TX, USA

Everytime I slowed down my Jeep would cut off. I figured out I could get it to restart in neutral as I'm finding somewhere to coast off road, but would have to put in park to shift back to drive. I made it to dealer and they said it very common problem and hopefully a recall will be soon because they dont know how to fix the problem. The problem seems to be the Jeep using oil and then the engine starts shutting down to protect further damage. They filled with oil and it ran fine.. the dealers temporary solution is to do a oil consumption test to turn into mopar. So I have to have them check the oil every 1000 miles. The first 1000 it used very little and they said go ahead and try another 1000 and come back. I made it to about 500 miles and now my Jeep will not start. Thankfully it is in my driveway and I didn't break down on the street again. I'm going to top off the oil and see if that does anything. I'm afraid of another problem because it's not making any noise when I try starting. Also, February 2019 I did get the recall fixed (power control module) from the dealer. So when I went back for this issue they told me I'd have to pay them $130 for them to even take a look. I was surprised to be treated like this with a brand new vehicle so I went to the dealer in the next county and they told me about the oil consumption problem and didn't charge me! another thing is the screen/instrument panel has went out a few times. Once the original dealer reset it, but it still goes out sometimes or it gets stuck on the dial/keypad screen. Bottom line: Now my 2019 Jeep is stuck in my driveway and there doesn't seem to be any solution.

- Palm Coast, FL, USA

My transmission began leaking badly and had to be replaced only days after I bought it. Then my dash's electrical system failed causing it to only come on sometimes and not react to touchscreen, then my start stop sensor failed which caused the vehicle to register that it was not in park and some times putting itself into park until registering.

- Atlanta, TX, USA

My car shut off in the middle of the road or at the stop sign several times. I had to restart the car in order to start it and drive. The brakes have also squealed several times while slowing down on the local streets and interstate. The bluetooth takes 10-15 minutes to add the phone and sometimes does not connect until car is restarted. These incidents started to take place in May 2019

- Lake Charles, LA, USA

The contact owns a 2019 Jeep Cherokee. While driving, the vehicle shut off and the battery warning indicator illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 34,000.

- Jefferson, GA, USA

Twice this week my car has suddenly died while driving it and would not start back up, battery light comes on. I have had to wait before trying to start again and got it started by pushing the gas down while turning the key. Luckily I have been on my dirt driveway both times. I'd be terrified if this happened on a busy highway, I'm getting more and more disappointed with this vehicle.

- Bucyrus, MO, USA

This is the 2nd time the 2019 Jeep Cherokee completely lost power and shut off while driving. All warning dash lights came on after pulling off the road put in park and restart. Warning says tran need svc. Acc/fcw limited functionality. Frontend and rear collision disabled. The shifter is loud and clunky when putting in gear. Dealership said when it happened 3months ago there was nothing they could find wrong. Please help B4 it shuts off and someone gets hurt. Thank you

- Inverness, FL, USA

On 2/28/19 I purchased a 2019 Jeep Cherokee. On 4/15 I had to have the transmission replaced due to leak & failure. On 5/27 I had to have the dash instrument panel replaced due to failure, which I have video record of. On 7/10 I had to have the park sensor replaced due to failure & the vehicle throwing itself into park instructing me that door was ajar when it wasn't. I can only imagine if this had happened while I was doing 70mph on the freeway. My VIN is not showing in any of the recalls, however three recalls pertain to me. So I need to know what to do to make ppl aware of these recalls. My VIN needs to be added to the list. I have all repair reports needed to prove my vehicle is a safety issue. I have repetitively asked Jeep to place me in a safer more reliable vehicle and they refuse to return my calls or assist me in any way, stating that 'this is why we have warranties' someone needs to contact me about this issue. I need help before my vehicle results in a fatal crash no kills my family and me. I am noting that I contacted the NHTSA about this issue on 9/11 and am awaiting a response.

- Atlanta, TX, USA

Twice I have driven my car and when slowing down the battery light comes on and the car shuts off. I put the car in park and turn the key to the off position and then turn back on and the car runs again.

- Charlotte, NC, USA

This has happened on two occasions once on the highway in traffic and yesterday 8/28/19. Both times while the car was in drive sitting in traffic the car would stop and the parking brake will engage and after following the instructions on the dash the brake will not cut off. Both times I had to put my car in park in the middle of traffic to turn it completely off and restart it. I bought this car last October 12th, this has been a known issue with Chrysler per your site since October 19th of last year. It states Chrysler was supposed to reach out to purchasers regarding this issue and now almost a year later I have heard nothing. It's completely unacceptable and I risk my life everyday I step foot in this car.

- Fairburn, GA, USA

The engine would complete shut off while in motion and require me to fully remove the key and restart the vehicle in order to get to a safe location. Happened multiple times and the dealership service center can't find the problem with it.

- Eagan, MN, USA

Takata recall this morning 8/26/19 we were driving up a hill at a light in rush hour traffic and the car just stopped and completely cut off while still in drive. We attempted to turn the car back on, but the only thing working were the brakes. Realizing it had stalled, we attempted repeatedly for about 5 mins and were able to turn the car back on. The only light that flashed was the battery light. Dealership said there is no recall and wants $80 for the diagnostic test. Took it elsewhere and no codes came back. Problem still remains an issue.

- Saint Louis, MO, USA

5th complaint here about this vehicle which is now lemon law buy back due to lunging against the brakes at a stop, failure to shift properly and a throttle responsive clunk that has never been resolved. The only repairs fca would approve is reprogramming the computers which was completed several times and still has these issues.

- Sylvania, OH, USA

The contact owns a 2019 Jeep Cherokee. While driving 45 mph, the battery and electronic throttle control indicators illuminated and the vehicle stalled. The contact was close to home and managed to restart the engine after a few minutes to drive home. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted. The failure mileage was 16,467.

- Holbrook, NY, USA

Had this car 1 month a after almost being rear ended twice found myself jumping out the car before being hot by semi.. and several times by other cars almost reared me.. the start/stop system is at fault..is Jeep or its makers going to take responsibility if I get reared because car didn't start to keep up with traffic.... I can prove my point.... I'm sitting in stop and go traffic on the interstate all the cars in front of me takes off semi coming up behind me assumes I am taking off as well and doesn't plan on coming to a complete stop... I'm hold brake with left foot..to keep from rolling pressing on accelerator car does not start. Freaking out bail out the door in front of on coming vehicles almost getting run over by them as well truck stops 2 inches from my car.. is Chrysler going to pay for my car and injuries over this flaw and not have to resort to my insurance. Because of their forced flaw.. I'll send a copy of this to my friends who can also relate to this problem thanks for listening...

- Poquoson, VA, USA

When driving vechicle at about 50-55mph battery light and stop/start technology light comes on on the dash.shortly after I lose power steering.this has happened three times.very dangerous since you can lose control of vechicle.I have been able to pull over and shut down and restart vechicle to regain control.seems to happen randomly.brought to dealor after two times.they flashed and updated software, so they told me.happened again after about 7-10 days.very dangerous.vechicle under warranty.Jeep does not seem to know the cause or the solution.please help before something happens to somebody.vechicle was travelling straight, in motion.when stopped at light or sign, could not turn.power steering was lost.engine still on, but no turning or steering function.happened once on highway, and twice on city streets.

- Colchester, VT, USA

"takata recall"for about a week and a half, the battery light flashed once or twice while driving, and close to two weeks while driving all power was lost. The vehicle just stopped in the middle of the road, while it was still in motion. Thank god I was not on the freeway. It was early in the morning, and the street was not crowded. I activated the emergency lights, and waited a few minutes then restarted it. I drove it for about fifteen miles. While doing so the battery light kept flashing intermitently. Vehicle is not safe to drive, there is something wrong with the electrical system. Waiting for the dealer to fix the issue(s).

- Bedford, OH, USA