CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
9,342 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ignition not starting at all while pushing starter button and pressing brake pedal. Jeep has been in the shop several times. Key fobs replaced, starter button replaced and receiver hub replaced. Jeep continues to have this problem intermittently over the last 6 months.
The contact owns a 2019 Jeep Cherokee. While driving various speeds the vehicle suddenly shut off. The vehicle was taken to world Jeep (681 strewsbury ave, strewsbury, NJ) where it was diagnosed that there was a loose battery electrical cable. The cable was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the alternator was faulty. The alternator was replaced, but the failure continued. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 85,000.
2019 Jeep Cherokee. Consumer writes in regards to illuminated auto stop start light. The consumer stated the dealer advised not to run the A/C on high due to the battery not having enough voltage.
Electrical issues. The stop/start and stability control go out while driving. Seems to be random. This happens while driving. Dealership says nothing is wrong. I've captured dates and times this has happened and it's frequent - several times a week. One time I lost power steering and speedometer. Dealership said 24 codes went off. Couldn't T find problem. Rebooted computer and said that it was fine. It isn't fine.
The past five days, every time I turn left or right my "low oil pressure light" comes on. I keep up with my oil. When I start my vehicle and drive about a mile, my start/stop will stop the vehicle and my battery light will turn on when my batteries life is at 14.2 V. the voltage of my battery has been moving back and forth between 13-14.2 it will not go any higher or any lower. My car should not be completely shutting off when I'm driving it. After my battery light pops up, a message on my vehicle will say put your vehicle in park and once I do I turn my vehicle off and try to start it and it won't. after the third time of trying to restart it it hesitates but does start.
- Summit, IL, USA
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Everything down to the engine has been replaced and still having problems with the idle being high sitting or moving, usually a very quite vehicle is now loud, smells like gas is leaking, auto shut off works sometimes, the unlock button on the handle most times won't unlock, when there's no one in the Jeep and the button is pushed on the handle it says to push break to start the vehicle while still trying to unlock the doors and outside of the vehicle, hesitates to take off at times while pulling out from a stop sign or to pass someone
Wen into arbitration with documentaiton of 8 trips to dealer to find problem they told us they were not able to duplicate the problem sssee recall #UA9/NHTSA 18V-739..after the arbitration ckhrysler rep stated that the vehicle was not unsafe.I believe other people are dealing with this same problem. I can mail coopies of work orders and and jucgement from ncds.pleas send mailing info.
On 6/8/2019, I pulled through my gate, left the vehicle in park to close the gate which takes a few seconds. My vehicle completely shut down. Restarted, ac was off, audio also off. Drove for about 35 miles, made 2 stops, all ok. Next leg of trip approx 20 miles, coming into another town and approaching traffic light. At the light as I stopped, the vehicle again shut down in drive at the stop light in considerable amount of traffic. This was not the auto stop/start, it shut down again. Had to put in park, it did restart, and again, ac off, audio off. Proceeded to my next stop where the vehicle tried to shut down as I pulled into parking spot, I was able to complete parking. Upon returning to the vehicle, it started, but now have back up camera failure which has not worked since that episode. This was terribly dangerous as I was in a lot of traffic and was helpless until I got it to restart.
Vehicle randomly stalled while driving. Had oil changed by dealer very recently. Unknown cause. Based on recalls for related vehicles, possibly caused by faulty transmission or electrical system. Occurred after stopping at a stop sign, and then accelerating up to 45 mph on a busy road. Shortly after accelerating, the touchscreen went out, the vehicle stalled, and the battery light came on. Was luckily able to pull off on a small area at the side of the road to let other cars pass. Was only able to get going again after turning off the engine and restarting it.
The radio operates erratically and will bounce from one mode to another. The audio will go in and out as well as the air and heat. The screen goes back and forth between radio, controls, navigation, climate, apps, and media uncontrollably without any prompting from the driver or passenger. The vehicle was in motion each time it acted erratically causing major distraction and disruption to the driver. This happened on city streets, highways, while turning, and while parked with the car on. When brought to an authorized dealer they said that there was no problem and that nothing could be fixed.
As I have only had the car 3 days, I can't say what it 'used to' drive like. But more than a few times, I have been trying to accelerate from a stop, and the vehicle hesitates for a moment. Sometimes I have been trying to make a left turn across traffic, or cross a busy highway. Fortunately, I haven't been in any close calls yet, but I can definitely see how an accident could occur, if you push on the gas to make a turn and your car accelerates really slowly for the first 2 seconds. I will be taking my vehicle to the dealership on Monday to see what can be done about it.
First incident took place yesterday when slowing down to stop. The car died and I lost power steering and everything went blank. I sat for 10 minutes due to not starting up. It sounded like a grinding noise when I went to turn it over. After starting it back I took it to the dealership. They stated it was a recall and it was fixed. Well this morning I went to slow down at a stop sign when I went to accelerate the car died, I was stuck in 4 lanes of traffic. I finally got the car restarted and took it back to the dealership. They stated that they changed my oil and could tell that in looking into the issue that's what it is. They are going to keep the car over the weekend and let me know. However my friend has the same 2019 and her car has done the same thing after an oil change. Something has to be done before someone gets killed.
As of May 5th experienced a safety risk with this Jeep and it's 9 speed transmission. On the expressway and tried to merge to another expressway and vehicle failed to downshift or accelerate when attempting to merge. This was also accompanied with excessive gear hunting along with hard shifts and long/high RPM shifts. Not to mention it will lunge or try to overpower the brakes when at a stop light. Will be going to the shop for the 4th time for same issue. The problem is, it is random and never know what it will do next. This vehicle is a safety risk!
At about 1200 miles, dashboard lit up, car stalled and needed to be towed. Dealer changed battery. Bringing home form dealer, happened again. Dealer had it two weeks. Picked it up and at 1600 miles, happened again. Dealer had it three weeks and changed out computer. Picked it up and next morning dashboard lit up. Stopped car before it could stall, and had it towed to dealer. After two weeks I picked it up. I don't want to drive it. 4 times in for the same issue, and over 45 days in the dealer. Dashboard warning lights: Airbag, braking, park assist, electronic stability, battery, lane warning, etc. If there are warning lights on the dash, it lit up like a christmas tree. All issued happened while the auto was in motion
System controls shut down during driving. Lcd goes blank, or screen locks up, and audio shuts off. Sometimes, the entire control system shuts down and I have to stop and restart the car to get it to reboot. This happens while in motion and when at a stop.
Purchased the vehicle brand new in November 2018 and on several occasions within the past couple months, including today, the red brake light on the dash has spontaneously activated. Most of the time it occurs when I come to a stop light and auto shut off kicks on, however, this issue is very serious since its basically stalling my vehicle while in route, and is very scary since I drive my child around. I've also taken it into the dealership to have it looked at and they are unable to determine the issue, which is extremely disheartening.
As I am driving the battery light comes on and the car starts to stall and I am prompted to put the car in park as the D is blinking as is the battery light. I have to turn my car off then back on and it takes a minute to turn on then it goes. My battery is at its halfway mark per the vehicle info on the car. Then when I turn corners my car beeps and the speedometer word appears above the speed.
Am radio muffles on occasion. I have the alpine radio system with surround sound. It also has sirius radio which is not being subscribed to. It has been noticeable when car goes under an overpass but has also happened at other times. Seemingly when crossing intersections. Have not noticed this on fm.
A D V E R T I S E M E N T S
- Joplin, MO, USA