CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
9,342 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car stalls while while idling. Car has to be put back into park and it takes a few tries before the engine starts again. Dealer inspected the electrical system and replaced the battery 3 months ago.
6 times in the last week, my car has shut off mid drive. As I am driving, my car will ding, my battery light will flash on and then my car will completely shut down within 3-5 seconds. I will have to turn my key to off, wait a minute and restart. I will have to pump the gas pedal and my car will sputter before it turns over and starts back up. Under normal circumstances, I do not have any engine lights displayed on my screen for attention and everything runs smoothly. I have also checked my battery on the screen display as I drive and it is always between 14.2-14.4V. During these shuts, my car is going under 30 miles per hour, but has happened as I am turning and going straight. Most recently (this morning), I was driving straight (had just pulled out of my parking spot at my apartment) and my battery light turned on and my car locked. The steering wheel and pedals were unusable, but my engine remained on. I checked my battery during this and it says it was at 12.2V. I had to shut my car off, pump the gas to turn the engine over and my battery displayed as back at 14.4V. This happened 3 more times before I was out of my apartment complex (every 50 feet or so) and I turned around and parked again. I had my car hooked up to diagnostics machine after it began the first shut downs, but it returned with no error codes and my battery tested fine and all the wires were secure. I called my Jeep dealership and they stated I am outside my warranty (by 800 miles), so I would have to pay for the fix. This is clearly a defect with my car. I can see through online research that many other Jeep Cherokee owners are having these exact issues and Jeep is giving them the runaround. I also see there are some recalls for Jeep pertinent to this concern, however my particular car is not included. This is very dangerous as my son was in my car for all occurrences + I have a 30 min commute.
On several occasions while driving at various speeds the vehicle has stalled out or died. Either while driving at low speeds or turning left/right the same thing happens. Without notice, light indicators for battery, automatic start, and now engine pops on while the steering locks up as the Jeep stalls. I've taken it to the dealership twice only for them to say there aren't any active recalls for my Jeep and that they don't know what is the cause for the vehicle to stall while driving. I service my vehicle regularly and keep up with the maintenance. I purchased this vehicle in August of 2018 on only have 34,588 miles. This makes no sense and I fear that my and the passengers in my Jeep lives are at risk from the malfunctions of this Jeep engine system. The manufacture has been no help for the numerous customer complaints that are having the same problems. I just wish they could actually fix it so I can have some piece of mind!
The Jeep started stalling when in motion/ driving about a month ago, it usually happened when braking to stop and the Jeep will not turn back on. It takes about three times to turn over and start back up. Yesterday while driving on a busier road the Jeep started throwing errors staying systems were not working, the check engine light came on and then when I tried to drive it through the stop light the vehicle would not shift or accelerate. I got it pulled over in a gas station parking lot and turned the vehicle off. The vehicle would not turn over the first couple of times and then it finally did. Not when I try to remote start the vehicle it will not stay running. Every time I have had this happen I have been driving on a city street and I am lucky I have not been in an accident as nothing works not even my hazard lights. I feel this vehicle is not safe to drive anymore. When the electric issue happened yesterday there was a red flashing lightening bolt on the dash and the traction control light was also flashing when it was telling me certain systems were not woking. I tried to get a picture but it did not take. I am current in Canada at college and with the borders being closed I can not just drive to NY to get it looked at. I tried to call a Jeep dealer here but now one will return my calls
I suspect that someone is taking over my car using the obd2 port. I was at an appointment on Monday and around 7:00 pm I heard my car locked and I had my car already locked. When I returned to the car, the car radio screen was jumbled up and the car began to shake after U turned on the car. I had to turn the car off again in order to remove the scrambled icons on the screen. This has happened before since working at catalent in harmans md. I had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice. My car was parked right in front of the building located in rosedale Maryland, 8767 philadelphia rd suite C, zip code 21237. The car has been feeling weird ever since while driving. When working at catalent, I have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car. This has never happened until I started working with this job. I am no longer working there now due to hostile working conditions and was fired due to having negative time. In which those times required me to have my vehicle repaired and doctor's appointments that I utilized pto time and was approved by the supervisor. I have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and I was told to complete a near miss report. I was out for a month and upon my return, I of course had a vehicle issue and told my supervisor when I would return. I told him that a I would rerun on Wednesday and was fired on a Tuesday. This happened on July 27. And still, I suspect that they are still finding ways to sabotage my vehicle.
- Owings Mills, MD, USA
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Whole stationary, the Jeep has acted like it didn't want to start 4 separate times, the climate changes itself to go the the front vent on high heat every time the car is turned on regardless of setting before turning off, and radio turns on and off on its own. The aux port on the console will work one day and not the next. While driving, the cruise control has stopped working twice. All this happened in a span of two weeks.
The contact owns a 2019 Jeep Cherokee. The contacted stated that after pushing the rear liftgate button to close the liftgate, the door closed although there was an object present in the closing path of the door. The contact indicated that the safety mechanism to prevent the door from closing onto the object had malfunctioned causing the object to become stuck between the door. The cause of the failure was not determined. The local dealer lee's summit Dodge Chrysler Jeep Ram located at 1051 SE. Oldham pkwy, lee's summit, mo 64081 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 19,000.
My car will shut off going down the road. I will have to put in park to start again. Has happened twice at busy intersections. Also while restarting it would not shift into gear and began rolling backwards.
Less than a year into the purchase of a brand new 2019 Jeep Cherokee, the auto start-stop failed completely during daily rides (before then, it used to work perfectly -- at the red light for example). Took it to the dealership service center where I had bought my car from, they told me the feature functions on a separate battery and that they could do nothing crazy but manually (temporarily) recharge whatever battery they were referring to. The service manager also cluelessly told me to give it a few hours after each ride until the battery responsible for the auto start-stop functionality recharges itself. Although I followed their instruction, I got zero result. Today at the time of writing this complaint, it is getting close to two years after my purchase and there occurs another annoying bug: The main battery keeps dying on me every time I want to start the car. Also, the front display shows an "engine temperature hot" message as the battery fails to start the car, although I do not believe the message is relevant since my car had been sitting in a fairly cool spot for at least 10 hours - no reason for any parts of it to get hot while the engine is shut down.
Car will stop when in a low gear. The vehicle will turn off and has to be put back into park, then restarted. Also the vehicle is now not turning completely off when in park. Have had to disconnect the battery to turn car off.
The contact owns a 2019 Jeep Cherokee. The contact stated that the steering wheel made an abnormal noise and vibrated while driving. The contact also stated that the rack and pinion and steering shaft also made an abnormal noise while driving. The power train-automatic transmission, engine, service brakes and hydraulic, electronic system wiring cable under hood, seat, air bags warning lights were illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,500.
After coming to a stop at an intersection with a red light I was at a complete stop and the auto engine on/off feature activated. When the light turned green I went to accelerate but as soon as I applied the accelerator the displays, dash lights, and headlights all turned off. The vehicle's engine also turned off. The electronics stayed off for several more seconds before coming back on but I could not start the vehicle for nearly a minute. While attempting to turn the vehicle back on I had put it in park, had my foot on the brake, and had held the push to start button in all three positions. The engine did not attempt to turn over at any time. After approximately 1 minute, I was finally able to start the vehicle again and continue to my home. Once I arrived, I cycled through the vehicle information screens. The battery read an output of 13.6 volts. The vehicle acted normally afterwards and no warning lights appeared after or were on before.
When driving on same roads with similar cloud cover 60% of the time the radio reception is not working well. Cuts in and out. The other 40% of the time it works fine. The audio coming from a media source is not effected and neither is sirus radio. Only fm and am stations.
Driving on a local road I lost ability to accelerate. It sounded like the engine was no longer running. Luckily was able to pull over. After turning off the car I could not turn the car back on.
My car is having an issue with starting up its delaying as if its flooded. It does it with the automatic start up and the key start up. It is parked in my driveway or in parking lots at a store or work. The radiator fluid is always showing low there is no cracks or leaks something is definitely wrong. I check every time I drive it then park.
Was driving our 2019 Jeep Cherokee 3.2L trailhawk and as we were braking for a stop sign it just died on us. It started back up but stuttered as it turned over. Something is a miss because it has never did this. Always runs great in the past"??? what in the world 🌎 is going on??"
The contact owns a 2019 Jeep Cherokee. The contact stated that while reversing, the vehicle loss motive power and stalled without warning. The vehicle was towed to first Chrysler Dodge Jeep Ram located at 280 E. Washington St, North attleborough, MA 02760, to be diagnosed. The contact was informed that the voltage stabilizer needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was informed of the failure and a case was filed. The failure mileage was approximately 11,500.
A D V E R T I S E M E N T S
- St Louis Park, MN, USA