CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.

10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
9,342 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Jeep Cherokee electrical problems

electrical problem

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2019 Jeep Cherokee Owner Comments (Page 6 of 13)

« Read the previous 20 complaints

problem #152

Mar 132021

Cherokee

  • 47,800 miles

A D V E R T I S E M E N T S

My 2019 Jeep Cherokee with the 2.4L has repeatedly stalled while driving since purchasing 4 months ago. Upon doing research, I see there's been many recalls on similar vehicles with the same engine and year as mine, however mine is not covered. Considering my vehicle is also stalling while driving and decelerating, I am filing a complaint to broaden the recall to include more vins. On four separate occasions, my vehicle stalled while driving when slowing down but still in motion. It will not stay running for the past week when decelerating.

- Franklin, KY, USA

problem #151

Jan 152021

Cherokee

  • 50,000 miles
The A/C does not work at all, the car is only 2 years old.

- Laplace, LA, USA

problem #150

Jan 112021

Cherokee

  • 29,800 miles
This vehicle stalls out in traffic and stutters when started. Even when the autostart button is "on" the car hesitates and stalls from stop to go. I have almost been hit when trying to pull out from an intersection from a stop. The SUV smells of burning oils all the time. I set a service appt with the dealer to assess the stalling problem and burning oil smell. I was told that the stalling was from the "engine performance" and nothing could be done. As far as the burning oil smell, I was told the engine burns through 1 quart of oil per 1,000 miles and I will need to constantly check the oil. They cannot do anything about it, it is the way it is made. This is unacceptable and extremely dangerous! Jeep has not been very helpful.

- Covington, LA, USA

problem #149

Feb 172021

Cherokee

  • 50,000 miles

A D V E R T I S E M E N T S

6 months after I bought my 2019 Jeep Cherokee it stalled out of no where in the middle of an intersection and stalled after a couple minutes it started back up I took it in they said it was the battery but I doubt it cause it was 6 months old. Then it happened again and didn't want to start until the next day I took it in for service again and they said it was the oil being low I checked the oil myself and it was full and clean now it has happened to me a third time stalled on the free way with incoming traffic behind me and stall out of no where I do not feel safe in this vehicle no more! I think it has an engine electrical issue.

- Parma, OH, USA

problem #148

Feb 052021

Cherokee

  • 12,600 miles
Our 2019 Jeep Cherokee limited has just over 12K miles. The instrument cluster (dashboard, radio screen display, and gear shift lights) go black or dark grey, and we have nothing displayed - speedometer, gas gauge, climate controls, messages, or any other safety information. We are just driving along, and the instrument cluster just quits working. This has happened four times now. Three times the display came back on after several minutes, once after stopping the car and restarting, while one other time it did not work again until we started the car the next morning. This is a serious safety issue, because we are driving without any vital information. We have taken our Jeep to two different dealerships who did not fix the issue because they said there were no error codes displayed. They stated we would need the Jeep at their dealership indefinitely and they would need to drive it every day until it happened while at the dealership. We even pointed out to the dealerships that there was already a recall on 2019 Jeep Cherokee for the instrument cluster failing, but they said ours was not one of the Jeep in the recall. If you google "2019 Jeep Cherokee dashboard display problems" or something similar, you will find dozens of complaints about this issue.

- Hickory, NC, USA

problem #147

Feb 122021

Cherokee 6-cyl

  • 20,000 miles
Car shut off while driving on the freeway. Thankfully coasted to the side of the freeway with minimal use of the steering wheel. I put it in park and got it to start again. Then it occurred again a few minutes later after I had exited the freeway on a side street. Again put the car in park and then got it to restart again. Very dangerous. All of this with a baby in the backseat. The consumer stated the vehicle was service on 2/15/21 and the only defect found was a loose battery terminal.

- Gilbert, AZ, USA

problem #146

Dec 012020

Cherokee

  • 36,000 miles

A D V E R T I S E M E N T S

When coming to a stop light or to turn my vehicle shuts off and now as I was trying to leave the parking lot it completely shut off and would not start brake became hard to the point were the peddle didn't move and the engine light was flashing as well as the battery light. When entering the freeway and waiting to merge my vehicle shut off luckily I was able to start it back up again.

- Spring, TX, USA

problem #145

Jan 152021

Cherokee

  • 27,000 miles
Just purchased 2019 Jeep Cherokee trailhawk this week. It has 27000 miles on it. Went to fill gas tank at gas station; Jeep wouldn't start. I had to use the remote start option to start while sitting in the Jeep which led the horn to blow continuously.

- Fenton, MI, USA

problem #144

Jan 122021

Cherokee

  • 59,000 miles
When coming to a stop in the vehicle, the 2019 Jeep Cherokee (bought used at 52,000mi) at 59,000mi now powers off randomly. Apparently this is due to a software issue that was recalled, but I do not see my VIN available for service. This is unacceptable as I am afraid of a newish car turning off while on the road.

- Marietta, GA, USA

problem #143

Jan 082021

Cherokee

  • 30,000 miles
A couple times now my Jeep has shut down all electrical spell propulsion everything in the middle of traffic while driving while slowing down and it's very dangerous especially this morning when I was in an intersection with a semi bearing barreling down on me and I had no steering no brakes no propulsion nothing then the D for drive on the dash started blinking all servicing is up to date and now there is a warning light

- Molalla, OR, USA

problem #142

Dec 032020

Cherokee

  • 6,890 miles

A D V E R T I S E M E N T S

The start/stop had a system failure abd NY car shut off in the middle of traffuc. I was stopped at a light and my car shut itself down and then when I took my foot off the break it started to go but then it immediately shut the car totally off and said there had been a start stop system failure.I have also had issues with my radio not coming on when I turn my car on and I have to turn my car off and turn it back on I have had issues with all of a sudden my flashers coming on for no reason and I am aware of and then I have to turn my car off and then back on for them to stop fighting I also have had issues with the seat not going back into place like it supposed to on the memory recall I've had issues with my car not beeping when I'm going to back up and there's somebody behind me or somebody coming close to being behind me and I've almost hit someone once because the alarm didn't go off. This car seems to be having numerous electrical issues but the one I'm worried about the most is the fact that the car just decided to shut itself off in the middle of traffic this is a safety hazard.

- Gardena, CA, USA

problem #141

Dec 032020

Cherokee

  • 4,850 miles
While driving at highway speeds, unknown problem console display and display controls switched erratically and became nonfunctional, disabling climate controls, switching radio stations, and console display lights and dash lights (speedometer, coolant temp, fuel etc..) turned off. Dangerous condition due to no heater during 9 degree F weather.

- Alameda, CA, USA

problem #140

Nov 302020

Cherokee

  • 30,000 miles
On multiple occasions my 2019 Jeep Cherokee has stalled out, with out warning, while I was driving, once on the freeway at 70 miles an hour in heavy traffic. After several trips to the dealer I was informed that this engine, the 2.4L has a systemic problem, in that burns about a quart of oil every 1000 miles and when the oil gets too low the engine just shuts off. No warning lights, just shuts everything off. At 70 miles per hour in traffic, having the engine stop and suddenly losing power steering and trying to move though traffic to the shoulder while rapidly decelerating is very dangerous. The dealer and fca are offering no solutions for this issue. From a public safety perspective this vehicle should be recalled, not to mention the environments costs and consumer protection aspects.

- Dexter, MI, USA

problem #139

Dec 102018

Cherokee

  • 5,000 miles
Jeep stalls when oil is low, battery light comes on, I have to pull over, restart my car, and it rattles. Stalls when I turn, and battery light comes on.

- Allentown, PA, USA

problem #138

Nov 172020

Cherokee

  • 37,000 miles
The vehicle will stall for no apparent reason. The most recent occurrence happened in the turn lane at a busy intersection, on a hill, in the rain. The car only restarted after several attempts. The vehicle will also lose steering for no reason while driving. The battery light will come on with the issues described above. Also, the car will chime while driving, with no trouble indication on the dashboard.

- Acme, WA, USA

problem #137

Nov 132020

Cherokee

  • miles
As I stop at a street light using the auto start/stop feature...the Jeep did not turn back on. I was stranded and needed a tow. Eventually with a jump and turning off the auto start/stop button, the Jeep will drive just fine.

- Highland, IN, USA

problem #136

Nov 132020

Cherokee

  • 58,000 miles
This happened months ago and they cleaned some connections to fix it but its happening again. At full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warning while every alarm and light on the dash comes on. After coming to a complete stop and putting it in park it will restart again. This has happened 3 times over 2 days.

- Inverness, FL, USA

problem #135

Oct 182020

Cherokee

  • 32,500 miles
While driving, my car will randomly shut off completely. There is a dinging noise and a quick flash of the battery light and then it says the press brake and push start. I can not accelerate but can brake. As soon as I'm completely stopped, the steering locks and it struggles to start again. It is random and has happened more than once in a row. It happened 4 months ago and the service department said the battery failed and replaced the battery, but it happened again a week again while I was turning. After I restarted it, it did it like 15 seconds later. Then two days after that it shut off randomly while I was driving 35-40 mph down a straight road. I've taken it in again and this time they can't find anything wrong with it. Battery was fine, no codes. Even the software that got updated because of the recall (stalling while driving) was fine. I've seen people say that the oil level can cause it to stall, but my oil was at 60% at the time it started happening. It's not safe that the car randomly shuts off without notice, while driving on a road or highway. That can cause a serious accident if it happens at the wrong time.

- Mckinney, TX, USA

problem #134

Oct 192019

Cherokee

  • 1,048 miles
Good evening! I purchased this 2019 Jeep Cherokee latitude plus with only 10 miles on it. The first 1000 miles we had issues with the start/stop feature. The car completely shut off while in drive. I took it in and the dealership said there were 40 fault codes. They cleared them and moved on. It happened again but this time, the check engine light came on. They cleared that code again. The third time I took it it was when the car shut off again but this time the battery light came on and multiple lights were flashing. I took it in and they said there was a loose battery and wire. They fixed it and now we are having problems with the radio. The screen keeps flickering and make beep noises. It has even frozen up on us. We have documented all of this with videos and I would be happy to share that with you. After the 7th time bringing in the vehicle. The dealership is still unable to fix it. I tried to higher a lawyer to see if this is lemon but without the dealership diagnosing the problem, there is nothing we can do. I just want my brand new car fixed. I've read hundreds of other review with the same issues please investigate!! thank you!

- Lees Summit, MO, USA

problem #133

Nov 022019

Cherokee

  • 500 miles
I had just had my vehicle 6 weeks driving from a stop to another stop. Car started chugging thought I hadn't given enough gas then I thought it powered down at the stop.lights went out on both clusters went to accelerate chugged couldn't get across street check engine light came on I coasted to the side and it wouldn't start waited 15 min inched home about 3 miles called dealer sent a tow to pick car up had it for a week has same problem. They said to bring it back 500 miles when it happened has 3500 now afraid to drive. I need a vehicle can't leave for extended time and nothing is done

- Fontana, CA, USA

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