My car make a humming noise like it's trying to catch up while driving it stalls and sometimes while driving the car engine goes dead I have to keep pushing start button about 3 times to restart I took a picture of light that comes on and also another car backed into my car when car went dead it's very dangerous been to dealership several times they said everything was ok they even told me to take pictures of lights when it happens like I'm lying and I did even thought all pictures are time stamp.I can't afford uber and car note I need help.this happens on freeway highway side street anytime no warning.

- Angleton, TX, USA

The contact owns a 2019 Jeep Cherokee. The contact stated that when using the start button for the vehicle, it would hesitate to start instead of starting immediately. The contact then stated that while driving at highway speeds the vehicle would hesitate to accelerate and exhibit a sputter when attempting to accelerate as well. The contact stated that while driving approximately 50 mph the vehicle suddenly began to reduce in speed. The contact stated they lost all throttle with the vehicle. The vehicle's service electronic throttle warning light illuminated. The contact contacted the dealership (tri-star uniontown located at 2 superior way, uniontown, pa 15401 phone number 724-430-1401) who replaced the vehicle's wiring harness, reprogrammed power train module, pedal accelerator replaced, replaced the throttle body, reprogrammed transmission control module, and other repairs. The failure remains. The contact stated the failure occurred about 5 times. The manufacturer was made aware of the issue and opened case number 74681739. The approximate failure mileage was 1,000.

- New Salem, PA, USA

Car does not go in to drive and will sometimes lurks in to high gear from a start or a initial go. The car revs up thinking it was in drive then slams in to high gear and goes.

- Allegan, MI, USA

My car hesitiates when putting it in to drive from backing up or just taking off. It hesitates going from low to high speed taking a long time intermittently. This is a very serious safety issue. I could be side swiped or ran in to.

- Allegan, MI, USA

To whom it may concern, my name is [xxx]. I am contacting you for concerns of my newly purchased 2019 Jeep Cherokee. I would appreciate it if someone could contact me about my engine stalling while operating the vehicle. I have concerns of this vehicle causing safety issues while in motion the vehicle stalled on a major highway loosing complete control and barely made it out of the road way tmwith no warning there was no engine lights or beeping. While having my family in it. My phone number is [xxx]. thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Malvern, AR, USA

When I accelerate my vehicle after a stop or getting on the highway, it stalls and or stutters. This is a major safety concern. I have almost been hit because my vehicle would not accelerate when I had my foot on the gas.

- Broken Arrow, OK, USA

Transmission slipped started to slip on my 2019 Jeep Cherokee with 10000 miles. Car is just about brand new and the service transmission/shifter message and check engine light came on as well as all the transmission gear lights are lit.

- Aubrey, TX, USA

Stuttering after stopping and stuttering when starting engine. Stutters when trying to get on highway.

- Fort Worth, TX, USA

I was in an automatic car wash and after it was finished my Jeep would not engage into drive from neutral. I had the automatic engine shut down turned off. I tried multiple time from shifting from neutral into drive. I also restarted my Jeep twice and on the second time it started and I could drive away.

- Freeburg, MO, USA

Vehicle driving and when coming to a stop it seems like the auto turn off wants to turn off even before stopping. Feels like its going to stall. Also leaving a red light when it auto turns on it jerks and then switching from first to secong gear it jerks. The transmission has so much lag switching gears and picking up speed it also jerks and takes forever to pick up speed. But my most concern is gear switching and jerking and almost stalling when coming to a stop with the auto shut off trying to turn off while driving. And when it turns back on it jerks when you give it slight gas.

- Apopka, FL, USA

I have had my car since August 2018. Since June, the car has randomly stopped operating while I am driving. It will not accelerate and if I am on a hill begin to drift backwards until I am able to get the emergency brake on. It is extremely dangerous as it has happened in busy intersections and highways. My car has turned off while making turns and while accelerating up hills. Sometimes the lights on the dash all turn on and other times it is just one light (such as the battery light). In June 2019, I had to have it towed to the dealer where they said my car needed an oil change and there was a sensor that needed to be replaced that caused the car to think their wasn't enough oil. Then, in September 2019, it happened again and I was told it was because I was due for an oil change. I was still approximately 500 miles from my next oil change and was told that the issue of my car stopping in traffic was due to "dirty oil." In December 2019, this has happened again. I am still 1745 miles away from my next oil change. The dealership claimed that they needed to change the oil in order to do an oil pressure test. I asked them to fix the root of the problem because my car is stopping repeatedly and I do not feel safe in my vehicle. It is a hazard to myself and others as I live in a densely populated area. The dealership has done an oil change and checked the pressure and asked that I bring it back at 1,000 miles. I am not convinced that this will solve the problem and I think the repair is costly to make and the dealership is patching the problem. I am worried for myself and others as this isn't safe.

- Mclean, VA, USA

Accelerating is jerky and many times does not shift correctly as speed increases (into next gear on left hand side ). also, as vehicle goes down small hills it seems like it doesn't understand how to handle the decease in acceleration. Also, when shifting from reverse to drive, it takes at least 30 seconds to correctly respond. I brought vehicle into shop, they stated it was the vehicle getting to know how I drive.

- Whitsett, NC, USA

When driving down hills and manually downshifting to maintain the legal safe speed the transmission will freewheel for several seconds around 45 mph and will not downshift until 53 mph. At first service visit, dealer updated shift programming for the transmission, with no improvement. At second visit, Jeep service wrote on invoice "6886 normal vehicle characteristic. Verified customer concern. Going downhill and manually shifting, engine and vehicle speed may increase before down shifting. This is due to a dog clutch being used for that gear, and requires engine speed to increase in order to engage that clutch. No fault codes, no service bulletins or star cases for this concern. Tech and shop foreman road tested vehicle confirming normal operation as compared to like vehicle." Several times when descending a moderate hill in san diego, a hard brake application is required to bring the vehicle under control so as to avoid a rear end collision with a vehicle in front. This is an unsafe design fault of the zf 9-speed transmission. More than 500,000 zf-9 transmissions have been recalled since 2014, and safety problems continue.

- San Marcos, CA, USA

On nov16 at the parking lot, when I took off at 5-8miles, mysterious noises under hood like high motor rotation. I returned to park and checked areas under hood, displays on dashboard such as battery voltage at 14.6V, engine oil life at 34 %,etc. II shut off engine.,I took off tothe dealer at this time no noise at all. On nov18 morning, I was driving approximately 30-40 mph when slowing down to approximately 15 mph to yield for oncoming traffic for a red light.after the light changed to green, I started to drive and around at 10 to 15 mph and accelerated.however, rpms increased to around 5,000 and the vehicle speed stayed only at around 25 mph with high motor rotation sounds. Therefore, I contined to drive at the low speed and tried to find the safe place on the side of the road.the, I shut off engine and call the dealer to tell the problem. Then I took off again but the vehicle was able to drive without a problem at this time.unfortunately, the same problem happened on nov20 and nov21. I finally brought a vehicle to the dealer and showed the video on nov21. And they fixed the vehicle on nov25. They explained oil level was low to the bottom of dipstick and 400 miles overdue on oil change sticker. I told them oil life indicator displayed 34 % on nov16. But they said that don't trust system and check oil change sticker and make sure to do oil change every 5000 miles.I asked why oil life indicator is not correct. They said only 2.4 liter engine needs oil change every 5000 mileage followed by oil change sticker. I complained to fix oil level indicator the. They said they checked already 100 times and insisted to follow a sticker.they also said they had 50 customers had the same problem at this dealer.then, the system should be recalled for the safety. One of incidents at this time might cause a car crash behind me as my car was at 25mph on 50mph max speed road.

- Lake Barrington, IL, USA

I have a lot of hesitation when excelerating. I am scared of my vehicle. I am afraid I am going to get into accident. I have taken Jeep in to be checked was told no recall but their is something very seriously wrong my Jeep Cherokee please help I've only had it two month.

- Sequatchie, TN, USA

I purchased a 2019 Jeep Cherokee trailhawk on 11/11/2019. That same evening the instrument cluster, uconnect, and lights all cut out while I was driving down the road. This caused the engine control to be cut and dtc's for brakes, ESC, transmission, and the shifter. Thankfully the first few times this happened on a street with heavy traffic during rush hour and I was able to restart the vehicle. It happened again on the second day while in motion on a side road and again the third day except while driving on the highway. After the third day, I scheduled it for service at a local Jeep dealer. Upon having my vehicle for five days, the dealer discovered a corroded/faulty ground and made the necessary repairs. The vehicle was picked up on 11/18/2019. It drove great until 11/20/2019 when the power once again was cut from the instrument cluster, uconnect, and lights. This also resulted in a loss of engine control with the same array of dtc codes being displayed and also occurred while driving. I was able to safely pull off the road and restart the vehicle. Thankfully this happened roughly a mile from the dealer and I was able to limp the Jeep there. They checked the codes and advised me to bring the vehicle back in the morning. On 11/21/2019 I returned the Jeep to the dealer where it is currently being worked on again. This vehicle is an extreme danger to not only myself but to other motorists that could potentially collide with me due to the random and unpredictable nature of the issue. I am so concerned about the safety of the vehicle that I will not allow my children to ride in my vehicle with me.

- Walker, MI, USA

I bought my Jeep on December 12, 2018 from jt's Jeep in lexington SC. At roughly 400 miles, the start/stop system light illuminated and displayed a message for service.I parked the Jeep and shut it off, and restarted. Worked fine after that. At roughly 1,600 miles, it did the same thing again. Same procedure. Went away. At 7,500 miles I took it in for service and they checked and said nothing was wrong. At 8000 miles I was merging onto the interstate in columbia SC and started to accelerate and it lost all power; power steering, acceleration, braking, and displayed a message of "electrical system fault" I managed to get it off the road and restarted, drove to ga fine. I scheduled an appointment with the local Chrysler dealer here in ga, they kept it an entire week and claimed nothing was wrong. But that they fixed a recall that would remedy the issue. It has not. It has done this again and again, sometimes completely locking down, other times just illuminating the auto start stop service light. I am terrified of my vehicle. I bought it brand new because I needed a safe, reliable vehicle. It has been anything but. It currently has just over 10,000 miles. I have photographic proof of the times it has went haywire.

- Jesup, GA, USA

The contact rented a 2019 Jeep Cherokee. The contact stated that the vehicle failed to accelerate over 58 mph. Also, the steering wheel swerved to the left and the contact lost control of the vehicle. The vehicle spun around and came to a stop on the other side of the road. All the air bags deployed. The rear driver's side occupant sustained injuries to the left leg, foot, arm, and shoulder. The contact sustained injuries to the head, neck, and back. Medical attention was received. Police report number: [xxx] was filed. The manufacturer and dealer were not contacted. The cause of the failure was not determined. The failure mileage was 11,382. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Sarasota, FL, USA

I just purchased this vehicle 3 days ago with 17,600 miles., I have been experiencing the vehicle cut off when at a stopped position even if the gears are in drive. Today I attempted to turn on the vehicle but showed no sign of power, I waitied and tried again. Once I got the vehicle to run the check engine light came on. I do know there was a recall for this exact same issue and my vehicle seems to not have been repaired.

- San Antonio, TX, USA

I got my car mid June and after putting on about 4000 miles I started hearing and feeling some strange things with the transmission. Here is list of the issues I'm experiencing: After starting my car & putting it into gear (drive), I drive about 200 to 500 ft (at a max speed of 30mph) and I hear a grinding noise. The traffic light turns green I put my foot on the accelerator and sometimes it will start moving in low gear very slowly then it suddenly jerks and flies (as if it were trying to make up for its previous lack of response) recently when I went from reverse to drive (backing out a parking spot) the car went into low gear it took about 30 seconds for it to go back to normal ps I live in brooklyn

- Brooklyn, NY, USA