CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,785 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle does not downshift properly resulting in lack of power upon acceleration. For example, if I slow down when approaching a red traffic light and the light turns green before I come to a stop, the vehicle hesitates when I try to accelerate, the engine lugs, and has no power to begin accelerating again. The same situation occurs when slowing to avoid traffic in front of me. Also happens when slowing at round abouts and attempting to accelerated out of the turn. Took the vehicle to Jeep service center twice. Their response on the repair ticket: "test drove and Jeep shifts and feels like other 8/9 speed transmissions. At this time nothing further." Service manager stated that this is a common problem and Jeep does not have a fix available. They did perform a software update which did not remedy the situation. I bought the vehicle used with 24,158 miles. The problem has occurred consistently since then.vehicle now has 31,808 miles.
My transmission began leaking badly and had to be replaced only days after I bought it. Then my dash's electrical system failed causing it to only come on sometimes and not react to touchscreen, then my start stop sensor failed which caused the vehicle to register that it was not in park and some times putting itself into park until registering.
My car shut off in the middle of the road or at the stop sign several times. I had to restart the car in order to start it and drive. The brakes have also squealed several times while slowing down on the local streets and interstate. The bluetooth takes 10-15 minutes to add the phone and sometimes does not connect until car is restarted. These incidents started to take place in May 2019
While driving on I 76, the car just shifted into neutral while in traffic. The dash read, you must stop before you switch gears. The gear was already in drive. Could not pull over, car would not move. Had to cut it off and start it over. Very dangerous situation on the expressway. Tried to switch the gears after putting on brakes, but to no avail.
After driving at freeway speeds of 60-70 mph, the steering begins to pull to the right continuously. Then, without warning, it will suddenly pull to the left, then right, then the steering wheel will start to wobble and shimmy and a sense of loss of control of the vehicle is felt. The entire front end starts to shake. Also, at the time this is occurring, the odor of hot oil permeates the interior of the vehicle. This problem happens every time the vehicle is driven for over an hour at freeway speeds. Once, while this was going on the drive shaft front cv joint seized causing the drive shaft to come off the power transfer unit damaging the ptu output shaft. This vehicle, purchased new, has been in the dealer's repair shop four times for this problem (it is there now). In the past three months, it has been in that shop 65 days (so far). They have replaced the power transfer unit twice, the front cv joint and steering gear shield. This vehicle is unsafe to drive a freeway speeds. The problem appears to be the same one affecting the 2018 and 2019 Jeep Wrangler where the steering issues include shimmying, wobbling, looseness, and locking up. The Jeep dealer where purchased and repairs attempted is dick hannah Jeep, 3517 ne auto mall drive, vancouver, wa 98668.
Automatic transmission exhibits odd behavior from the day of delivery of this new car, Jeep service says nothing is wrong; clunking noise when lightly tapping the accelerator, rough shifting, when letting foot of the accelerator vehicle doesn't slow down and takes long time before it does, it feels like it is coasting instead of slowing when it finally downshifts it speeds up on its own and then slowly decelerates.
On 2/28/19 I purchased a 2019 Jeep Cherokee. On 4/15 I had to have the transmission replaced due to leak & failure. On 5/27 I had to have the dash instrument panel replaced due to failure, which I have video record of. On 7/10 I had to have the park sensor replaced due to failure & the vehicle throwing itself into park instructing me that door was ajar when it wasn't. I can only imagine if this had happened while I was doing 70mph on the freeway. My VIN is not showing in any of the recalls, however three recalls pertain to me. So I need to know what to do to make ppl aware of these recalls. My VIN needs to be added to the list. I have all repair reports needed to prove my vehicle is a safety issue. I have repetitively asked Jeep to place me in a safer more reliable vehicle and they refuse to return my calls or assist me in any way, stating that 'this is why we have warranties' someone needs to contact me about this issue. I need help before my vehicle results in a fatal crash no kills my family and me. I am noting that I contacted the NHTSA about this issue on 9/11 and am awaiting a response.
My 2019 Jeep Cherokee Laredo is equipped with the 2.4 liter 4 cylinder engine. It's constantly losing oil and shuts down without any type of warning. It has only 18,000 miles and I feel that it's very dangerous. It's been happening since I purchased it. It has shut down on major roads as well as local ones. I never know when it will happen next.
I took my car four times to the dealership for repairs. They have only done two repairs but every time I take it and they fix something, something else starts giving me problems. My car has shut down in the freeway that was the reason why I took it the first time. The dealer only did an update in the power train, which they said it was recall. After that the car continue with all the other problems that were not taken care by the dealership. I tried two different Jeep/Chrysler dealerships, one in alhambra which is where I bought the car from and the other location I took the car was the one in downey, ca. I'm afraid off getting into a car accident because of all the problems the car has. The dealership doesn't want to fix the car as they said the car is not showing any codes for them to fix them. The car accelerates by it self, the brakes are not working properly, it shakes and the last time I took the car for repair it started to smell like gasoline, also the dashboard turns on and off by it self. I just want to have a reliable car as I'm paying for a 2019 vehicle not a used one. I just don't want to put my kids, myself, or anyone's life in danger due to the car not functioning properly. I would greatly appreciated if you guys can assist or help me with this matter at your earliest convenience.
Taking off from stopped position.transmission will not engage.engine races so that when transmission does engage the car shoots forward at alarming speed.in traffic cars are blowing at me and im trying to keep from hitting cars in front of me.this does not happen avey time I drive car but is becoming more frequent, so that I am afraid to drive car.
The vehicle was in motion on a county road traveling normally when it suddenly stalled out losing all power including steering. The instrument panel stated something like "must be in park to change gears" although no manual attempt had been made to do anything of the sort. This has happened twice. The Jeep dealer kept the vehicle for two weeks and has decided there is nothing wrong with it.
The vehicle does not shift correctly. It lags terribly. It does not accelerate properly. It jerks and the transmission grinds. The brakes make strange noises when coming to a stop and it doesn't stop as quickly as it should. The radio overheats and the usb ports stop working randomly. The vehicle cut off on a major hwy at one point. Several complaints have been made to the dealer and it has been serviced multiple times and it's not correcting the problem. It's a brand new vehicle and started having issues not long after it was purchased. The dealer keeps re-flashing the transmission and it's not fixing the problems this vehicle has. Chrysler won't do anything for us because they say there are no codes on the vehicle. This vehicle is not operating properly and it's not even safe to drive. We shouldn't have to keep a vehicle that was purchased brand new and it has had nothing but problems. The mechanic even admitted it lags but stated "it's not that bad." This is unacceptable. No brand new vehicle should lag at all or have any of these other issues for that matter!
While driving, the vehicle would jump out of gear and RPM's would go up. Had to tap on brake to go back into gear. Had the transmission flashed per recent recall and still does it. 08/21/19 while driving the vehicle 50mph, the engine shut off, causing loss of steering and no brakes. Vehicle ran off the road and into some trees (crash). The dealership said if it didn't show a code that I had to call Jeep and file a complaint. I have done so and Chrysler hired Bosch to download the vehicle crash data to see what happened. Still waiting to hear back from the dealership.
5th complaint here about this vehicle which is now lemon law buy back due to lunging against the brakes at a stop, failure to shift properly and a throttle responsive clunk that has never been resolved. The only repairs fca would approve is reprogramming the computers which was completed several times and still has these issues.
2019 Jeep Cherokee latitude stalls while the vehicle is in drive. The entire vehicle shuts down, the battery light displays, and the vehicle must be stopped, put in park, and restarted. This issue was noted by a recall earlier this year by Jeep, but service for the recall was ineffective and issue remains. Both experiences were while the car was in motion (driving) at approximately 35 miles per hour both on low grade inclines. The first experience was with less than 1,000 miles on the vehicle and the 2nd experience was at approximately 35,000 miles. Also, the speed control of the vehicle is inconsistent with both lurching at take off and slow acceleration. Consumer stated the Jeep was taken into the dealership for the final leg of the oil consumption test. Upon speaking with the dealership, they stated that, in the last week, Jeep acknowledged an engine oil consumption issue with this make and model. We were further told that a new engine will be ordered for the Jeep but because of the mass amount needed, it is a 2-3 month wait. In the wait time, we have been instructed to check and purchase oil for the Jeep every 2-3 weeks or as needed.
My 2019 Jeep Cherokee trailhawk has a V6 engine. And I noticed the transmission would jerk very hard into gear. Sometimes it does it when shifting into 3rd gear, when passing, and just normal driving. It feels like I've been rear ended cause it jerks so hard. It does this on regular roads as well as highways.
I was driving down the highway as I was making a left turn across traffic at intersection the vehicle shut off without warning therefore traffic in all directions was coming at me due to no sign that the vehicle was going to stop unexpectdly.
A D V E R T I S E M E N T S
- Grafton, WI, USA