CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,785 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Jeep Cherokee drivetrain problems

drivetrain problem

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2019 Jeep Cherokee Owner Comments (Page 8 of 13)

« Read the previous 20 complaints

problem #110

Apr 102019

Cherokee

  • 26,000 miles

A D V E R T I S E M E N T S

Driving down the road and the automatic transmission shifts hard into a certain gear, 3rd to be exact. It feels like the transmission is going to fall out. Then when I have cruise control on and its set at 70 going down a hill and the engine revs the rpms past 5 to slow down which it never does until I use my brakes to show down. The car is in motion, but on 9/5/2020 the clunk sound did it 4 or 5 times that day and I had the air on. Stopped in a parking lot to the store to grab things, then the check engine light goes on. Get home about 2 miles away from the store and went to put in reverse and the car wouldn't move. Then put it into park and back into reverse then in could move the vehicle

- Marina, CA, USA

problem #109

Aug 092020

Cherokee

  • 52,000 miles
Vehicle does not downshift when slowing for example a green light possibly turning red but doesn't. also stalls out when driving and you have to stop and put in park wait about three minutes

- Urbandale, IA, USA

problem #108

Aug 062020

Cherokee

  • 47,616 miles
After coming to a stop at an intersection with a red light I was at a complete stop and the auto engine on/off feature activated. When the light turned green I went to accelerate but as soon as I applied the accelerator the displays, dash lights, and headlights all turned off. The vehicle's engine also turned off. The electronics stayed off for several more seconds before coming back on but I could not start the vehicle for nearly a minute. While attempting to turn the vehicle back on I had put it in park, had my foot on the brake, and had held the push to start button in all three positions. The engine did not attempt to turn over at any time. After approximately 1 minute, I was finally able to start the vehicle again and continue to my home. Once I arrived, I cycled through the vehicle information screens. The battery read an output of 13.6 volts. The vehicle acted normally afterwards and no warning lights appeared after or were on before.

- Duson, LA, USA

problem #107

Jul 232020

Cherokee

  • 20,100 miles

A D V E R T I S E M E N T S

While coming to a stop at a freeway entrance I slowed then when I was able to enter the traffic stream I accelerated and there was no acceleration or was slower than normal. This has happened several times. The car engine in not off but at idle. This is dangerous because you have to accelerate rapidly. Sometimes acceleration comes on abruptly after 2 seconds of pedal being pushed down

- Richfield, MN, USA

problem #106

Jul 302020

Cherokee

  • 5,200 miles
When backing out of flat driveway onto a downhill slope the vehicle transmission fails to go into drive, seeming to be hung up in neutral for 3 maybe 4 seconds then into drive. This problem has also presented itself when backing out of a parking space on any grade. Transmission and engine were flashed by dealer at 5200 miles. No improvement. Mechanics at dealership said they are not aware of the problem. At 5215 miles she going back to shop. Same issue. Vehicle is not safe to drive!

- Bella Vista, AR, USA

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problem #105

Jul 192020

Cherokee

  • 2 miles
When excelling on the highway there is a vibration felt in the steering, suspension and or drive-line starting at 60 mph. The vibration increases with severity to the point of where it feels unsafe to increase above 75 to 80 mph. Generally below 60 mph or costing at 60-70 mph down grade the vibration seem to be regular road sensation.

- North Hollwood, CA, USA

problem #104

Jun 152020

Cherokee 4-cyl

  • 20,000 miles

A D V E R T I S E M E N T S

On June 15, 2020, I turned left onto a city street and my vehicle began making the warning sound, the same sound when the seatbelt isn't buckled. A few seconds later when I turned right into another city street, the battery level warning came on, then the entire dash lit up and the vehicle quit. After a few attempts to restart, the engine came back on. The next day after I made a left turn, the same thing occurred, the battery level flashed on the dash, then the entire dash lit up and the engine shut down. I wasn't able to steer the vehicle to the shoulder of the road. It took 5 attempts before the engine would restart. On the June 18th soon after I pulled out of my driveway onto a city street, the same event occurred, the dash lit up and the engine stopped, however this time I wasn't making a turn, but I had slowed down because another vehicle coming in the opposite direction had veered close to my side of the road.it took several attempts to restart the engine, and it soon cut off again before I got it back in the driveway. When this occurred, there is no way to guide the vehicle to the side. I was very fortunate that I wasn't hit. Now I am too scared to drive my vehicle.

- Taylors, SC, USA

problem #103

Aug 302019

Cherokee 6-cyl

  • 300 miles
From the that I drove it out of the dealership I noticed that applying the gas did not get me the instant needed power to get this 6-cylinder car moving. In November this car with less that 300 miles was back at the dealership when it also developed a surge in power and a fluctuating engine revving... it spent a month at the dealership before they could determine what the problem was. That problem may have been solved but the acceleration is still a concern of ours which we need to live with for another 2-years which is the remainder of our lease.

- Philadelphia, PA, USA

problem #102

Jun 102020

Cherokee 4-cyl

  • 40,000 miles
Cars stalls out without warning when slowing. The last time it was when I was making a turn, all other times were when I was slowing approaching a stop sign. When restarting it takes a few seconds to turn over it doesn't start right up.

- Milan, PA, USA

problem #101

Jun 092020

Cherokee 4-cyl

  • 35,000 miles
I have reported problems with the transmission and revving up while driving today. But I got in my Jeep went down there road to a stop sign. Then preceded to drive and the Jeep just roared and did not accelerate, I'm in the middle of the road then here comes traffic closer. The transmission is a problem. There is no fixing, every Jeep ship I go to, they don't fine nothing.

- Henderson, MD, USA

problem #100

Dec 052018

Cherokee

  • 5,000 miles

A D V E R T I S E M E N T S

The contact owns a 2019 Jeep Cherokee. The contact stated that the battery was replaced three times and the transmission control module was reset three times. The contact stated that while driving at unknown speeds, the engine revved up. The contact removed her foot from the accelerator pedal and the vehicle independently accelerated. The contact tapped the brakes several times and the vehicle came to a stop. There was no warning light illuminated. The vehicle was taken to holden Dodge Chrysler Jeep Ram located at 640 S governors ave, dover, de 19904, where the technician was unable to diagnose or duplicate the failure. The contact also stated that the oil was topped off more frequently and there was no evidence of a leak detected. The technician informed the contact not to top off the oil. The failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 5,000.

- Henderson, MD, USA

problem #99

May 152020

Cherokee 4-cyl

  • miles
Vehicle stalls when slowing down. Restarts after several tries. Stalls when in motion and slowing down. This has happened 3 times with the first being 5-15-20.

- Mount Wolf, PA, USA

problem #98

Apr 152020

Cherokee

  • 35,000 miles
Rough when downshifting. After driving for a while it downshifts ok. Just in the beginning 20 mins of driving the downshift is a little rough.

- Jonesboro, AR, USA

problem #97

Mar 022020

Cherokee

  • 7,200 miles
When driving the vehicle around town or on the highway if I take my foot off the accelerator for any reason that requires me to slow down the accelerator has an extremely slow response time when I re- accelerate anywhere between 3 to 6 seconds. This is extremely dangerous if another vehicle is coming up behind you and traveling faster than the car can accelerate to get out of the way. Several times I have almost been hit from behind because I can't get the car to accelerate back to the speed I was traveling until the slow response allows me to speed up.

- Layton, UT, USA

problem #96

Aug 012019

Cherokee

  • 22,000 miles
When almost to a complete stop feels like the transmission bangs the car forward. Very annoying and potentially dangerous as it jumps forward.

- Seminole, FL, USA

problem #95

Jun 132019

Cherokee

  • 500 miles
I am having similar issues that other people are having. No acceleration, vehicle stalling, the car revving over 4-5K rpms stopped and foot on brake, radio issues. What I am trying to find out is how can I get fca to buy back this lemon. Also I would like some data of how many people have filled a complaint. I want to used this info and give it to the national center for dispute settlement

- Akron, OH, USA

problem #94

Feb 062020

Cherokee

  • 3,700 miles
While driving my Jeep its completely stalled out loosing power steering and electrical, had to manually get it to the side of the road. A previous recall UA9 has been issued for this problem but my VIN doesn't match even though it did the same thing.

- Kissimmee, FL, USA

problem #93

Feb 102020

Cherokee

  • 36,500 miles
My vehicle is experiencing frequent stalling and will die on me whenever I make an average turn (left or right), or whenever the car is decreasing acceleration on a normal city street. However, I'm experiencing this mostly when my car is still heating up, so around the first 10mins of driving the vehicle after not touching it for 5+ hours. When my car stalls or shuts off, it still shows that the engine is on through the start engine button. However, I still need to put my car in park, and press the start engine button again while pressing on the gas to turn on my car again. When I do this, the car occasionally will struggle to turn on and sometimes it won't start up on the first try. In addition, I experience my car sounding an alert noise occasionally whenever I'm making a normal turn (when my car is fully heated up), but my car doesn't stall or shut off. Another issue that my car is experiencing is I can tell that my car is occasionally struggling to switch gears when I try to accelerate during while my car is in auto mode. From my understanding, there was a recall on my car model back in 2018 for a similar issue on the automatic transmission. However, my car was never recalled and it was never serviced for anything similar to the recall.

- Palm Bay, FL, USA

problem #92

Feb 092020

Cherokee

  • miles
I was driving home from work one night and all the dash lights come on and the vehicle completely stalled in the middle of the highway. I had to attempt to pull over and switch the key off and back on to restart the engine. I also have been at a stop multiple times and turn out into the road and my vehicle won't go, which could result in me getting hit. I also had my recall 'fixed' for the power train, went back because I received another letter saying it was possibly not fixed and it still tells me the problem was not fixed on my vehicle. I cannot use cruise control on my vehicle because when it goes down the slightest hill, curve, whatever, the rpms go all the way up and just sit there, even when I have turned off the cruise control and braked it still stays shifted up for a long time. I regret purchasing this vehicle, especially with a baby on the way any day now and her safety being at risk. We are in the process of finding another vehicle.

- Fayette, AL, USA

problem #91

Jan 292020

Cherokee

  • miles
Vehicle shuts off while coming to a stop. Vehicle struggles to restart once it's off

- Poland, OH, USA

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