This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Filled up on gas, when starting the care it stated oil change soon. 3 miles down the road the car started to shutter like it wanted to shut off. With in 20 miles it did this 7 times on a freeway. When on the surface streets if the car was stopped it would shutter then turn off. It would state place into park and restart vehicle. I was not over due for an oil change. I did not let even the gas light come on. I had been driving the car fine till the oil change soon light came on.
Excessive oil loss in engine. Little oil on dipstick. Oil change is not due for another 4,774 miles. Vehicle stalls when driving no more than 1/2 mile.
Vehicle stalls at start of day after driving no more than a half a mile. This has happened for the past two days in traffic. Battery light comes on after stalls and does not start. Letting it sit for awhile it eventually starts. Battery was fully tested and holds charge. Decided to park vehicle and have it towed to dealer as to not risk traffic crash.
While driving, the vehicle shuts down, I lost all control. A message popped up that said 'apply brake and put in park or neutral' the engine slowly lost all acceleration and came to a complete stop. The car beeps and said 'low battery' but all lights and voltage reading was completely normal. I turned car off, restarted car, and it was fine, I drive it another 100 meters and it repeats this exact cycle all the way home.
In March, driving down red road - car suddenly stalled and then shut down completely. As it was shutting down, I was able to move it to the right lane as to avoid the traffic. Called tow truck and when they came, went to jump the car and there was no need - car started. Went straight to the dealer and they said it's an issue with this car that I can't wait until the oil is low. Pandemic came so didn't drive much - last Thursday, 7/18, I got in the car and it didn't start again - I waited a while and it hesitated starting. Finally started and went to do groceries. Leaving the store, the same thing happened, the car did not start at all, continued to try and it finally started. Took car to the dealer 7/17/20 - still 1,000 miles to go before next oil change and again, they said I have to do the oil change now every 2500 miles. The car has synthetic oil - I should not have to change every 2500 miles as the oil is also more expensive. Today 7/18, car did not start again, shut down completely. After several attempts it started and now the check engine light is on. Read online car has issues with the engine shutting down and stalling and there is a class action suit. I am afraid to drive it as it may stop in the middle of the road and it's a safety concern. Heading to the dealer again tomorrow morning because now the check engine light is on and continue to have the issue of the car not starting, shutting down and stalling.
- Hialeah, FL, USA
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As driving vehicle shuts down loose all control. Message pops up that says. Apply brake and put in park or neutral. Engine shuts down. In motion on highway. Very dangerous.
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 45-50 mph, the vehicle stalled without warning. An audible chime was heard prior to the failure. The contact coasted to the side of the roadway and restarted the vehicle. Zimmer Chrysler Dodge Jeep Ram (1086 burlington pike, florence, ky 41042), was contacted and informed of the failure. The contact was informed by the dealer that the vehicle needed an oil change. The vehicle was taken to an unknown dealer and it was confirmed that the vehicle needed an oil change. The contact stated that the vehicle received four oil changes within 24 miles. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 24,000.
The message service shifter appears, and all of the gears on the gear shift light up. There is no specific reason this happens. It has happened multiple times, sometimes while in motion and braking, sometimes while the car is parked. It started when my car was no longer under the 32,000 mile warranty at the dealership. This seems to be a popular issue after I researched it.
Bought my vehicle 12/21/2017. Have had nothing but problems ever since. Took my car to [xxx] in austin where it was purchased several different times. I was always told there was nothing wrong with it. In November 2019 my car broke down and I paid to have it towed to the dealership in sa since that is where I was relocated to for work. Blamed it on my oil which I was never notified by my vehicle it was even low. Engine has not been acting right since. 5/21/2020 I went on a trip but only made it to waco. Vehicle shut off going 70 mph on the freeway and I almost got hit by several different vehicles because of it. 5/26/2020 dealership called me to let me know I was getting a new engine since mine was compromised by the oil it was consuming. Now I am being told that I have to drive it and test it before they will replace it. Have done an intensive amount of research and this is a huge liability to put my life in danger for a test they need for the company. Called the location I purchased it at and surprise they will not take care of it. Nothing but problems with this vehicle since I purchased it and they have never done anything to make it right. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Turned on just fine, pulled out to the street from the store gradually. Slowed down for the red light and before I stopped all the red lights turned on on the shifter and then on my screen it said service shifter. I've only own this car for a month and doesn't even have plates on it yet. 43000 miles when bought and I'm not a happy person
The contact leased a 2018 Jeep Cherokee latitude. The contact stated that while driving at various speeds, the vehicle stalled with an unknown warning light illuminated. The vehicle operated as intended after the vehicle was restarted. The vehicle was taken to quirk Chrysler Dodge Jeep Ram of dorchester (40 hallet St, boston, MA 02124) where the gear shifter bezel was replaced however, the failure recurred soon after the repair. The vehicle was taken back to the same dealer where a 40 point inspection was performed. The contact was informed that the failure was linked to a low oil pressure. The dealer informed the contact to monitor the oil and to return once the vehicle had accumulated an additional 1,000 miles. The contact brought the vehicle back on two separate occasions after driving 1,000 miles however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was 17,844.
The car will stall while making a turn (slowly or fast) and will also stall while coming to a stop. The oil light will come on for a split second then cut off. The vehicle will then stop running but will remain in the run position and you'll have to start the car again and wait for it to turn over as it sounds like it's dying. This happened again as I entered the highway. If I hit a bump it will say 4 wheel drive is not activated but will limit the rpms to 2000 so you will have to shut off the car again. I've seen numerous complaints about this and seen the 2017 and 2019 had a recall for it, why doesn't the 2018? it also has the service shifter problem where all the lights come on and you have to restart it.
The contact owns a 2018 Jeep Cherokee. The contact stated that the service shifter light illuminated while driving at 40 mph. The vehicle independently shifted into park. The vehicle ceased and the vehicle spun in a circle and came to a stop. The contact shifted into park and restarted the vehicle. The vehicle was taken to landers Chrysler Dodge Jeep Ram of norman (481 N interstate dr, norman, ok 73069 (405)321-8228) where a software reprogramming was performed as the spindle gear was replaced however, the failure recurred. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2,000.
My car completely runs out of oil between oil changes. What this then does, is cause the limp mode to come on and stall my vehicle. This happened in intersections, and on the highway, before I myself figured out my car had no oil. My engine was misfiring. I had less than a quart. I had engine codes being thrown none had anything to do with oil. No oil light on. Nothing. I deduced myself online that I needed to check my oil level, though I was still one week out from needing an oil change per the vehicle specs (the oil change notification from the vehicle also had not come on yet). Sure enough, dipstick was bone dry. I had it rectified. I had it verified that I have no oil leak. And every time I am almost due for an oil change my vehicle stalls. Any and every where. And then I go get an oil change with more oil. All over message boards, this happens to people. 2017's had a recall for this. 2019's had a recall for this. Why in god's name has 2018 not been recalled over this. It's unacceptable. It's dangerous. I was almost hit head on. This has happened every 3K miles for the past two years. It's unacceptable and unsafe.
While driving the vehicle behind to stall and then cuts off in the raid without warning, as I turned into traffic. Vehicle starts with no warnings of any sort but then as I am driving cuts off as I am turning into the roadway and there is traffic
As pulling out into the road the vehicle stuttered and dogged down very bad even mashing the gas to the floor the vehicle would not go. A light came on saying throttle shift control reset needed. Vehicle started to go and thedogged down again. Vehicle keeps doing it. Took it to Jeep dealership and they are saying it only needs a oil change. Even though it doesn't
Within the first 3-5 minutes of driving the vehicle after starting it, an error message will appear that says to put the vehicle in park and select a gear. This message usually appears when I begin slowing down towards a stop light or stop sign and prevents me from accelerating and I also lose my power brakes. Once my vehicle is stopped. I'll switch into park like the vehicle says but when I switch back to drive I have no power. I have to turn the car off and attempt to restart to get power again. Multiple times this error has caused the car to stall and cut off while still in motion. Once the car is off, I have to usually wait 2-3 minutes to restart it an it can take multiple attempts to restart the vehicle. This error is extremely dangerous as it causes the vehicle to lose power while driving and leaves the driver stranded with the vehicle in the middle of the road often in an intersection.
Bought Jeep had it for approx. 7 months (October 2019) and it would shift really hard, then one day driving from home to store, the Jeep just stalled on street, turned off engine, restarted and drove to destination. I brought my Jeep in 4X before they had replaced a whole new engine due to it burning oil. Roughly 3 months later (January), Jeep was in driveway, drove to work and twice the same day slammed into gears, took it back to Jeep, they said gears needed to be reset. It seems when I use 4X4 to snow, its fine, when I turn it off a couple days later it slams into gears. Yesterday (March 2020) vehicle was parked in driveway, reversed to leave and lights came on dash for shifter needs repair, turned off engine, restarted, resumed driving and lights were off. Parked Jeep in drive way, next morning reversed and drove to work, reversed into space and lights came on again that shifter needed maint repair. I have now 53,000 miles. I take Jeep in again to be looked at for shifter. I have taken this vehicle in at least 11 times so far for engine, gears slamming, shift saying needs maint repair. Since June 2019
The engine burns through all of the oil in about 1500 miles of driving. Oil has to be filled in between oil changes or engine will stop with no warning or oil light... engine stops while moving
Irregular oil consumption in the 2.4 liter model of the Jeep Cherokee. While driving on the highway the car shut off due to low oil pressure. There was not any warning and the car was not due for an oil change.
A D V E R T I S E M E N T S
- United States, AZ, USA