This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
'service shifter' error code started appearing on dashboard with all gear lights lit up next to the shifter. Problem resolved itself after restarting the vehicle. Mileage at approx 37K miles, identified as 'transmission shift electrical failure' by Jeep dealership and replaced for around $700
This is the second since August 2018 that I have had to replace the battery. First time it gave me a warning light that there was a problem with auto start. Then just never would start again. This time there was no warning. The car was in park, shut off and wouldn't restart. Battery tested at dealer and now I have to replace it again. The battery says it has a 36 month warranty but dealer says I have to pay full price for new because it's a common problem with the auto start that fries the battery!
After owning this vehicle for one week the service shifter light came on and all the lights by the shifter came on. Pulled off the highway shut car off and restarted. Lights were off continued to drive home. Light has come on again, always goes off after restarting. After reading all complaints of owners online I am concerned that I will have shifting problems going down the road. I can't believe with all the complaints there hasn't been a recall for this problem on this car. I have been back to the dealer several times with no satisfaction.!please, let something be done about this problem.
First incident, vehicle was parked, hence stationary. Vehicle would not start, lights would flicker and a a clicking noise would be heard when starting the vehicle. Vehicle was jump started and let it run for a while, then I shut it off to make sure everything is ok and it did not start again. Same flickering lights and clicking noise. Got it jump started again. Drove to autozone to have battery checked, while trying to park, vehicle just shut off with car on drive. Autozone employee tried to jump start vehicle and it would not start at all. Automatic locks would not lock or unlock the vehicle. Car was then towed to dealership. As of right now, unknown cause of vehicle incident.
- Raeford, NC, USA
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While driving I get a message that says service shifter. At the same time all the red lights come on where the shifter is. It stays on until the engine is turned off. This has happened repeatedly. Fear that it will lock on me while driving.
Had Jeep 2 yrs 6 times we have had problem. Driving down road turn corner service shifter light comes on. Sometimes when vehicle is stationary it also occurs. All lights on sh*ter lights up red. And service shifter message comes on. Happens 3-6 months. Needs to be fixed.
'service shifter' light has come on the dash several times. Starting at 26,000 miles. Have taken it several time to crown Chrysler doge Jeep in chattanooga Tennessee for them to tell me it's only the battery. This battery has been replaced and this issue is still occurring. Tonight, September 18, 2020, my Jeep Cherokee notified service shifter the. Slammed the ebrake on while going 55. This is a major safety issue and the dealership keeps stating nothing is wrong. I have also had issues with after pushing the 'bush to start' button 'to cut the car off, ' the button states the car is off, but yet the engine is still running. I no longer want this 2018 Jeep Cherokee due to it being a safety issue.
All lights on shifter come on randomly when turning on vehicle. You can't put in drive while lights are on. You have to turn car on multiple times or until lights go off. On dash board it reads service gear shift lights
My Cherokee is 2018, I bought it used Jan of 2020. In Sept of 2020 my starter broke, I paid $550 to get it fixed. This morning, about 4 days later the starter is broken again. My mechanic is very good, and warned me about multiple people coming in with this issue and it breaking again. He told me to get a new car which I planned on doing but it broke before I got the chance. I looked it up online and multiple people left reviews with the same problem.
Service shifter light comes on and all the lights on the shifter light up and some causes vehicle to stall. Dealer says it needs a new wiring harness and bezel but is not under recall even know its a common problem and has been for years. Talked to multipul people having same issue one involved in a crash from
Started vehicle and all lights on the shifter panel came on and a warning of "service shifter" came on the dash. This happens multiple times per week and after two attempts at getting this fixed, the dealership has no clue. It is now impossible to shift when this happens.
Service shifter keeps appearing on the dash of the Jeep. All of the lights beside of the shifter light up red and stay on until the vehicle is turned off. I have contacted the dealership and they say there is nothing they can do about it. The light will turn on when it is parked or random times while I am driving down the road. The problem has happened since the vehicle was purchased.
While driving the service shifter appeared on dash. Had to pull over and restart the vehicle. This has happened several times and is becoming more frequent.
My 2018 Jeep Cherokee, the service shifter warning light appears on my dash and all of the gear light appear solid red on my shifter, this continues to happen when I put my car in park or when I come to a stop while driving, it's very concerning because I took it to my local dealer for another major issue ( oil consumption) and they told me that they could not find any codes of the error occurring. This happens periodically and when I turn the car off and then back on the 'service shifter'' light goes away. There no way for the dealer to fix the issue because they say the can't find any error codes when I have time stamped pictures on my phone of this happening. I'm afraid this might lead to an electrical fire or shifter failure while in traffic driving.
Service shifter light at 33,000 miles. I have known about the "service shifter" light issue with many other Jeep, so I wanted to also report. That is too much. I was unable to take my Jeep in for service right away, and then covid happened, so now I'm way past my warranty miles so have not been able to get it fixed.
Vehicle stalls at start of day after driving no more than a half a mile. This has happened for the past two days in traffic. Battery light comes on after stalls and does not start. Letting it sit for awhile it eventually starts. Battery was fully tested and holds charge. Decided to park vehicle and have it towed to dealer as to not risk traffic crash.
This has been a recurring issue. The on board screen will suddenly show "service shifter" and all the shifter indicator lights go red. This has happened while driving and also at initial starts. When vehicle is shut down and restarted, everything returns to normal. Doing some research that says overheating problems can ensue.
A D V E R T I S E M E N T S
- Myrtle Beach, SC, USA