10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,215 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Jeep Cherokee electrical problems

electrical problem

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2018 Jeep Cherokee Owner Comments (Page 5 of 9)

« Read the previous 20 complaints

problem #88

Sep 152020

Cherokee

  • 54,000 miles

A D V E R T I S E M E N T S

While driving I get a message that says service shifter. At the same time all the red lights come on where the shifter is. It stays on until the engine is turned off. This has happened repeatedly. Fear that it will lock on me while driving.

- Fort Stockton, TX, USA

problem #87

Sep 092020

Cherokee

  • 31,000 miles
Had Jeep 2 yrs 6 times we have had problem. Driving down road turn corner service shifter light comes on. Sometimes when vehicle is stationary it also occurs. All lights on sh*ter lights up red. And service shifter message comes on. Happens 3-6 months. Needs to be fixed.

- Bartlesville, OK, USA

problem #86

Sep 182020

Cherokee

  • 37,800 miles
'service shifter' light has come on the dash several times. Starting at 26,000 miles. Have taken it several time to crown Chrysler doge Jeep in chattanooga Tennessee for them to tell me it's only the battery. This battery has been replaced and this issue is still occurring. Tonight, September 18, 2020, my Jeep Cherokee notified service shifter the. Slammed the ebrake on while going 55. This is a major safety issue and the dealership keeps stating nothing is wrong. I have also had issues with after pushing the 'bush to start' button 'to cut the car off, ' the button states the car is off, but yet the engine is still running. I no longer want this 2018 Jeep Cherokee due to it being a safety issue.

- Cleveland, TN, USA

problem #85

Aug 022020

Cherokee

  • 36,000 miles

A D V E R T I S E M E N T S

All lights on shifter come on randomly when turning on vehicle. You can't put in drive while lights are on. You have to turn car on multiple times or until lights go off. On dash board it reads service gear shift lights

- Chelsea, OK, USA

problem #84

Sep 012020

Cherokee

  • 17,000 miles
My Cherokee is 2018, I bought it used Jan of 2020. In Sept of 2020 my starter broke, I paid $550 to get it fixed. This morning, about 4 days later the starter is broken again. My mechanic is very good, and warned me about multiple people coming in with this issue and it breaking again. He told me to get a new car which I planned on doing but it broke before I got the chance. I looked it up online and multiple people left reviews with the same problem.

- San Diego, CA, USA

problem #83

Dec 012018

Cherokee

  • 18,000 miles
Service shifter light comes on and all the lights on the shifter light up and some causes vehicle to stall. Dealer says it needs a new wiring harness and bezel but is not under recall even know its a common problem and has been for years. Talked to multipul people having same issue one involved in a crash from

- Greenwood, AR, USA

problem #82

Jun 012020

Cherokee

  • 18,500 miles

A D V E R T I S E M E N T S

Started vehicle and all lights on the shifter panel came on and a warning of "service shifter" came on the dash. This happens multiple times per week and after two attempts at getting this fixed, the dealership has no clue. It is now impossible to shift when this happens.

- League City, TX, USA

problem #81

Sep 012020

Cherokee

  • 40,000 miles
Service shifter keeps appearing on the dash of the Jeep. All of the lights beside of the shifter light up red and stay on until the vehicle is turned off. I have contacted the dealership and they say there is nothing they can do about it. The light will turn on when it is parked or random times while I am driving down the road. The problem has happened since the vehicle was purchased.

- Ferguson, NC, USA

problem #80

Feb 242020

Cherokee

  • 42,500 miles
Service shifter showing up on display multiple times. I had it replaced right away the following month. Chrysler helped with my repairs.

- Anchorage, AK, USA

problem #79

Aug 142020

Cherokee

  • miles
While driving the service shifter appeared on dash. Had to pull over and restart the vehicle. This has happened several times and is becoming more frequent.

- Azle, TX, USA

problem #78

Aug 172020

Cherokee

  • 20,000 miles

A D V E R T I S E M E N T S

All the lights on the gear box turn on and says "service shifter". happened once a month and is becoming more and more frequent.

- Napa, CA, USA

problem #77

Jul 192020

Cherokee

  • 39,010 miles
My 2018 Jeep Cherokee, the service shifter warning light appears on my dash and all of the gear light appear solid red on my shifter, this continues to happen when I put my car in park or when I come to a stop while driving, it's very concerning because I took it to my local dealer for another major issue ( oil consumption) and they told me that they could not find any codes of the error occurring. This happens periodically and when I turn the car off and then back on the 'service shifter'' light goes away. There no way for the dealer to fix the issue because they say the can't find any error codes when I have time stamped pictures on my phone of this happening. I'm afraid this might lead to an electrical fire or shifter failure while in traffic driving.

- Oak Forest, IL, USA

problem #76

Feb 182020

Cherokee

  • 33,000 miles
Service shifter light at 33,000 miles. I have known about the "service shifter" light issue with many other Jeep, so I wanted to also report. That is too much. I was unable to take my Jeep in for service right away, and then covid happened, so now I'm way past my warranty miles so have not been able to get it fixed.

- El Paso, TX, USA

problem #75

Aug 072020

Cherokee

  • 30,692 miles
Vehicle stalls at start of day after driving no more than a half a mile. This has happened for the past two days in traffic. Battery light comes on after stalls and does not start. Letting it sit for awhile it eventually starts. Battery was fully tested and holds charge. Decided to park vehicle and have it towed to dealer as to not risk traffic crash.

- Lincoln, NE, USA

problem #74

Jul 232020

Cherokee

  • 28,487 miles
This has been a recurring issue. The on board screen will suddenly show "service shifter" and all the shifter indicator lights go red. This has happened while driving and also at initial starts. When vehicle is shut down and restarted, everything returns to normal. Doing some research that says overheating problems can ensue.

- Streamwood, IL, USA

problem #73

Jul 012020

Cherokee 4-cyl

  • 135,000 miles
Service shifter warning light comes on and blocks out all other digital read out until the vehicle is parked turned off and back of. Issue continues to reoccur

- Capitan, NM, USA

problem #72

Jul 092020

Cherokee 6-cyl

  • 38,000 miles
Service shifter light came on, all light on shifter light up.

- Billings, MT, USA

problem #71

Oct 142019

Cherokee 4-cyl

  • 50,000 miles
When shifting to park, intermittently wont stay indicating P and rest of shift positions illuminate with "service shifter" displaying on status screen. To fix it, push shifter up harder to park position ensuring P illuminates, turn vehicle off then start and verify no service message. Sometimes this happens while driving but usually after being parked and restarted. Service shifter message prevents speed screen from displaying while driving.

- Pewamo, MI, USA

problem #70

Jun 162020

Cherokee 4-cyl

  • 19,300 miles
My car lost all power while in motion in the middle of a city street intersection with a shifter error code. Would now accelerate, and the steering wheel locked. Turned off and back on and did it instantly again. Called the dealership and was told it needed an oil change. I just purchased this vehicle 2 months ago.

- Derby, CT, USA

problem #69

Jun 152020

Cherokee 4-cyl

  • 31,500 miles
Service shifter warning light.

- Memphis, TN, USA

Read the next 20 complaints »

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