This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the car in the highway and with 3 kids in the car I had the brake, ABS, and check engine light up. I wasn't able to drive it afterwards. I had to turn off vehicle and wait a bit then turn it on again. This has happened to me several times.I have called the dealership and they have no recalls.my vehicle has 50,000 miles and has been doing this since it had 25,000. Thd dealership has advised me my warranty is expired and unable to fix it unless I pay out of pocket.
While driving, a message came up on center display advising, "service shifter". once this happened all of the lights on the shifter selector light up (park, reverse, neutral, drive, -, +). we were in a 45mph zone when this occurred. The light never turned off during the entire 40 minute drive.
Service shifter notification came on again. I had it replaced under warranty at 33704 miles. Came on again approximately 50,000. Called dealership, no longer under warranty. Looked online, this is an on going issue with Cherokee's and fga will not do a recall. **this notification cames up on the hud and cannot be removed without service, thus making my display useless.**
- Auburn Hills, MI, USA
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While driving on more than several occasions a message "service shifter" is displayed on the instrument cluster display and all lights are illuminated on the transmission panel. When this occurs it can't be taken off unless the vehicle is stopped, shut off, and then restarted. This has occurred on city streets and highways. I have taken my vehicle in for service to fix the issue twice in two years. It is scheduled to go back in this coming week for additional work. The first "repair" consisted of reprogramming the computer. The second replaced the wiring harness. The third will be a bezel and another transmission accessory.
While driving my 2017 Cherokee latitude on the interstate, a "service shfter" warning appeared and all the red lights on the shifter (P, R, N &D) all illuminated. I was about a mile away from a customer, so I pulled in and put the Jeep in park. However, when I took my foot off the brake, the Jeep went forward hitting my customers fence
Every time I drive my 2017 Jeep Cherokee limited my service shifter light comes on locking out any shifter controls. I was instructed in order to reset to pull over to a safe place shut off the vehicle and reset the ignition. As this happens nearly every single time I drive my vehicle it is not a feasible solution. Calling Chrysler I was told that there is no open issues recalls or warranty for any such issue. Looking online I found thousands of reported issues of the same thing.
In January 2019, my Jeep began jerking during acceleration. The dealership service department notified me that the engine needed to be replaced. During removal of the engine, the alternator was damaged and had to be replaced as well. Two months later I received my vehicle back and 10 miles later the same jerk occurred. After immediately returning to the dealership and a ride along with the service technician, the technician informed me that the problem seemed to be the transmission. This repair took another two weeks. At which time the fcc representative informed me that there was nothing more they could do. The service technician even mentioned that the vehicle should be recalled and has had nothing but problems. Now, three months later, the shifter light has come on upon cranking the vehicle. Which is also transmission related. What will it take to recognize that this vehicle is not safe for consumers?
"service shifter" message appeared on screen, all lights on pnrd turned red, could not see what gear vehicle was in. Had to turn car off to get message to leave.has happened numerous times now.. vehicle was in motion, on both city street and highway.
Windshield cracking after taking no physical damage and parked. Service shifter light on at 18,000 miles when started. Transmission shifts rough 1st-3rd gear. Engine has also randomly shut off when started and will not start back up.
The contact owns a 2017 Jeep Cherokee. While driving approximately 5 mph, the service gear shifter warning indicator illuminated and the parking brake independently activated. The vehicle was stopped, shifted into park, and then placed into drive. Afterwards, the vehicle operated as intended. The vehicle was not diagnosed or repaired. Landmark Dodge Chrysler Jeep Ram was contacted by phone at (816) 836-0100 (located at 1900 S noland rd, independence, mo 64055) and an appointment was scheduled to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 59323175. The approximate failure mileage was 58,000.
The service shift light has come on several times on my car. Just brought it in for an update at the Jeep dealership, and still having the problem. Car runs fine once it is parked and turned off. However, problem continues to happen.
While moving on a city street, the message "service shifter" appeared on instrument panel and all gear lights on shift console illuminated red. Condition remained until vehicle was stopped and turned off, then back on.
Low oil indicator never came on.the vehicle randomly shuts down, when the oil is to low without any indication light coming on that the oil is low. This has been a common problem to the point where the dealers know exactly what the issue is. My vehicle shut down without warning in the middle of the road when turning right and indicated that I needed to put it in park and restart it. I checked the oil and it was almost dry! I added oil and will be taking it into the dealership! this Jeep only has 25K miles on
Turned vehicle on, warning sounded. On dash read 'service shifter' and all lights on the shifter were lit up. Vehicle was able to be driven. When re-started, the warning light disappeared.
The contact owns a 2017 Jeep Cherokee. While driving approximately 40 mph, the service shifter error indicator illuminated. The contact had to turn off and restart the vehicle for the indicator to disappear; however, the failure recurred multiple times. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 23,300. The VIN was not provided.
While driving the service shifter light comes on and every light on the gear indicator lights up. Dealer says they do not know. After vehicle has been turned off it went away. Dealer told me we are fine to drive if it doesnt come back
I was driving home on a major street when the message service shifter popped up on my dashboard. The lights turned red on all gears. I could not see my speed or any other information. My mileage had just read 19141 I believe prior to the screen going to service shifter message. I pulled into a parking lot. I placed the gear into park. I then googled the message, make, and model to find out more information. I found forum on cargurus.com stating to turn off the vehicle and restart. I waited 10 minutes before turning on the vehicle. When I turned on the vehicle.the message disappeared and the red gear lights turned off.
A D V E R T I S E M E N T S
- Weatherford, TX, USA