10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
32,480 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Cherokee engine problems

engine problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2016 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2016 Jeep Cherokee Owner Comments (Page 13 of 15)

« Read the previous 20 complaints

problem #41

Oct 182017

Cherokee

  • 21,218 miles

A D V E R T I S E M E N T S

2016 Jeep Cherokee has twice stalled while driving about 30 mph. Lose all power. First time, 21,218 miles, dealer said probably low on oil, but oil change was not overdue and no indicator lights ever showed. They did oil change and then checked car at next oil change, they didn't find anything. At 30,930 miles, car stalled again driving 30 mph out of nowhere. Barely able to get to side of road. Extremely dangerous situation. Dealer again said oil issue and we are advised to return to dealer in 1000 miles to do an oil consumption test. In researching this issue it seems that this is an ongoing issue that no one seems to get resolved. Dealer says they have not heard of issue, but a simple google search shows this is not an isolated issue.

- Branford, CT, USA

problem #40

Apr 242018

Cherokee

  • 42,463 miles
While driving the engine cut out. I drifted to the side of the road, put it in park and restarted it. There wasn't any message there was a problem. It was fine for a couple of days and then while driving to work the same thing happen again. I was able to get to the side without being hit. On checking the internet it showed others had the same problem and was related to oil.. checked oil and it was low. I took it to the dealership and they confirmed the 2.4 cuts off even if the vehicle is in motion with no warning when oil is low. No one ever told me this. Had I been on a busier multi lane road I may have been involved in an accident. I have never needed to check my oil between service on a newer car before this is an unsafe default to low oil. It puts the driver and public in danger. Had I been told the vehicle may shut off while I was driving I would never have bought the car. I cant believe that they are allowed to have this as a feature with no warning.

- Ocean View, DE, USA

problem #39

Mar 312018

Cherokee

  • 30,000 miles
My Jeep Cherokee sport 2016 got stuck in a gear and would not shift. The service transmission light came on and the gas pedal would not do anything. It happened 5 times on my way home from a road trip and was very dangerous. The Jeep apparently needs a software update and I believe I shouldn't have to pay for that. The vehicle only has 30K miles on it.

- Harrisburg, NC, USA

problem #38

Mar 252018

Cherokee

  • 30,000 miles

A D V E R T I S E M E N T S

I was driving to town and the low oil presser light came on I get off the road then my car died I was not able to restart it. I checked the oil and it was empty? I put 2 quarts of oil in it and them it stated right up. I took it to the car lot the next day and there was only 1 quart of oil in it. At this time I had only drove it 23 miles since I had put the oil in there, they told me there was not any leaks and that they would fill it up and for me to come back in a week. I really hope that I can make it a week with the oil they put in there I have set the millage thing in the car to 0 and I will see how many miles I drive and if it is out of oil when I go back.

- Donaldson, AR, USA

problem #37

Mar 172018

Cherokee

  • 18,000 miles
The automatic lighting had been switching between day and night mode for a couple of days. Then while driving, without warning, the car came to a stop and gave a message "you must be in park before shifting gears". the engine then stopped. This occurred in a rotary, luckily on a quiet street. After a couple of minutes, I was able to start the car and it appeared fine.

- San Francisco, CA, USA

problem #36

Mar 142018

Cherokee

  • 21,800 miles
When going down incline the engine and rpms gauge surge up and down.

- Oneida, TN, USA

problem #35

Feb 282018

Cherokee

  • 16,123 miles

A D V E R T I S E M E N T S

My car won't start intermittently and completely shut off stopped at a traffic light. It started after 15 minutes of being in the fast lane with my flashers on which was extremely dangerous. I could have been hit easily. This problem is occuring among a lot of customers of Jeep. They need to be accountable.

- Herndon, VA, USA

problem #34

Jun 012016

Cherokee

  • 3,000 miles
The engine shuts off without any warning. It has happened on ramps, a parking garage, on the highway and the middle of an intersection. No warning lights come on until after the engine stops. The steering fails, the brakes fail and the vehicle rolls to a stop. Often, it will take several minutes and attempts to restart the engine. I was advised by the dealership that the oil was low. The engine continues to shut off and with no correlation to time frame after having the oil replaced, time it has been driven, or duration of the trip. This is completely unsafe to the person operating the vehicle and to others on the road. Jeep and the dealership have ignored the problem and I have even been told by Jeep customer service that "the engine is operating as designed" which means that it will shut off without warning to protect the engine, not those inside the vehicle. They have refused to fix or acknowledge the issue, refused to void the lease and refused to replace the vehicle.

- Baldwinsville, NY, USA

problem #33

Feb 232018

Cherokee

  • 19,233 miles
While stopped at an intersection, the vehicle stalled. All light went off and brake pedal stuck down. I put car in park and turned key. Tried to restart vehicle and nothing started... light just came on the dash with every item flicking. The brake pedal was still stuck down. If I out the car in neutral, unable to push vehicle and unable to remove parking break. Keep in mind I'm at a very heavy traffic intersection. Took about 5 minutes until the car told me to press break to release parking break. I turned the key and the vehicle started again. Now I am afraid this will happen every time I come to a stop. My car has 19300 miles.... nothing to this extent should be going wrong.

- Boise, ID, USA

problem #32

Feb 012018

Cherokee

  • 14,178 miles
Today, February 1, 2018 I was driving on a straight road and my 2016 Jeep Cherokee and it shut off in the middle of me driving it. I was on a busy street in my town and almost got T-boned by another car. I am 5 months pregnant and this is a major safety concern. I fearful to step back into my vehicle and drive it.

- West Springfield, MA, USA

problem #31

Jan 062018

Cherokee

  • 57,000 miles

A D V E R T I S E M E N T S

Engine thermostat went bad around 60,000 miles. The engine would not warm up to temperature on cold days and would not stay cool enough on warm days. The engine light came on and the engine didn't sound like it should when running. The thermostat had to be replaced, costing almost $500 for a fix that shouldn't have cost that much.

- Charlotte, NC, USA

problem #30

Dec 212017

Cherokee

  • 24,320 miles
Since my previous complaint, 11048717 I was denied a buy back by fca, llc via first class mail stating I was not eligible under ga lemon law regardless of it being out of service more than 30 days. Since this letter the vehicle has died 3 times while in motion and continues to skip along with a decrease in rpms while idling (observed my dealership service). I also had smoke and a strong odor coming from the left front side of the vehicle with no reason as to why. This car is dangerous and I cannot believe there has not been a total recall since it is shutting off while driving for so many people.

- Clarkesville, GA, USA

problem #29

Dec 112017

Cherokee

  • miles
My car is a 2016 Jeep Cherokee and only has 44,000 miles on it. I keep up with my maintenance. My check engine light came on and my heat isn't working properly. We took it to the dealership in mobile, al this morning and they are saying my warranty for this is up. It's $400 plus dollars to fix and I searched online and other people with this same vehicle are having this problem. This is obviously unfair to consumers. Please look into this matter.

- Mobile, AL, USA

problem #28

Nov 162017

Cherokee

  • 40,200 miles
I came to a complete stop at a red light. The brake and gas pedals were frozen in place and the elictrical equipment on the dash went haywire for a moment. The message center then showed the message "start stop system unavailable/ please return to park, then choose desired gear." I was able to turn on my flashers, but despite shifting to park and to drive several times the transmission would not engage. The engine did not seem to be running. I had to turn the car off and then on with the key several times before the engine turned over. The same thing happened at the next two stop lights. I drove about three miles past the third stoplight, and the same thing happened but while I was driving in motion on a highway at about 55 mph. There was no shoulder. It was terrifying. I turned on my flashers and came to a full stop coasting with no brakes and no ability to shift gears. I turned the car off and on with the key again and the car seemed "fine." I used the dash button to turn off the auto-off mechanism and drove the last ten miles home without incident. I'm not sure whether the ess system is related to the malfunction, however the error message and result of turning it off suggests it is. I still have a message that says "service auto on off system." Calling dealership today.

- Lees Summit, MO, USA

problem #27

Mar 132017

Cherokee

  • 22,000 miles
It has an oil consumption issue. It burns a quart of oil every 1000 miles. It takes 5 quarts of oil and the oil change is every 5000 miles so by the time it needs an oil change there is no oil left. It stalled dead on me while I was driving because it had no oil. I had no advanced warning it just stopped in the middle of the street. I have done 7 oil consumption tests and Jeep is telling me it is "Jeep standard" and they will not fix it.

- West Chicago, IL, USA

problem #26

Sep 272017

Cherokee

  • 19,543 miles
Excessive oil consumption. To protect itself, the engine will shut down without warning, no oil or engine lights. This has happened several times in one year. The most recent Sept. 27, 2017 was when I was in traffic on a side street in worcester MA.. it took 5 men to physically push my car to the side of the road to prevent an accident from happening. Unacceptable. After having a tune up in mid-July 2017, the car dip stick in late September was dry. After towing the vehicle to the nearest dealer I found out it took 4 quarts of oil. I believe this is an excessive amount. I am now going to have to check every 500 to 1,000 miles not to mention the higher cost to purchase synthetic oil. The

- Weyomouth, MA, USA

problem #25

May 212016

Cherokee

  • miles
When the weather is over 90 degree the engine does not start while using the push ignition button or the remote start. The ac and radio are operational however the vehicle displays a check engine light along with other service park brake warning message. The vehicle will not start till the weather cools down and gets below 90 degrees. There is possibility this issue can arise when driving the vehicle, in which case it could be deadly.

- Framingham, MA, USA

problem #24

Jan 252016

Cherokee

  • 11,000 miles
While driving, vehicle shuts down unexpectedly and will not restart. Five + incidents have occurred this year alone, first incident occurred on Jan 25, 2017 - the most recent occurred today Aug 24, 2017. An engine replacement has been completed on the vehicle, however new/related faulty issues have been identified to include the transmission and software programming. Even after the so-called repairs are completed, the vehicle continues to shut down. All incidents have occurred while driving, turning, stopped on city streets, and when attempting to re-start engine after running a short (less that 5 minute) errand. Incidents are a safety issue endangering life and safety. Premier Jeep dealership in placentia, ca has been less than cooperative and rude in dealing with a female owner. Loss of use of vehicle has resulted in additional costs for other vehicle rental/insurance and lost wages from not being able to get to or having to leave work early to deal with this issue. Copies of vehicle maintenance repair will be forthcoming. Please note their have been numerous cited incidents of this issue occurring on the Jeep Cherokee built in late 2015 through early 2016. Chrysler/Jeep has even distributed notices to all dealerships recently to advise of the issue.

- Tarzana, CA, USA

problem #23

Aug 042017

Cherokee 6-cyl

  • 23,000 miles
I was driving down the road at 75 miles per hour when she vehicle stopped working. The engine was running but I couldnt press the gas brakes nor did the steering work. A week before that my car wouldnt crank. I have been telling the shop 2 times prior something wasnt right with the transmission. Also has had 2 recalls repaired.

- Dallas, TX, USA

problem #22

Aug 052017

Cherokee

  • 23,000 miles
My 2016 Jeep Cherokee started having issues. On my way home from work the service transmission message popped up on my display and engine light came on and had absolutely no acceleration capability. Managed to stay with traffic and proceed to the off ramp to a gas station. I followed what it's said on owner manual: Turn off the car and turn on the car while on natural for few minutes and the message went away but the engine light was there for a while and got turned off it self. But the next day same issue happened again. I took the car to Jeep dealership, they did not have a transmission specialist to check the car. I had to make an appointment with another dealership, the appointment is for tomorrow. Interesting is the manual says after resetting should not drive the car because it might cause engine problems, and should have dealer to check but the dealers don't check the car right-away they give you appointment for few days later or a week later. I had this car for year and half I drive 3 miles from home to work I don't understand why the car should have a transmission problem at this early stages. I don't feel safe driving this car. Not happy at all!

- Glendale, CA, USA

Read the next 20 complaints »

Not what you are looking for?