This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service shifter displays on dash when turning on the car. The gear shift lights all turned red, and there was no ability to switch gears. The vehicle was stationary at the time, and the shifter was reset turning the car on and off.
While driving, the "service shifter" warning light comes on and all gear lights on shifter illuminate. Stopping and restarting the engine temporarily fixes the warning. This has already been "fixed" once by the dealership where it was purchased at considerable cost to us. Now it is happening again.
"serive shifter" appears on the dash screen and all of the lights P, R, N, D, +/- light up on the shifter while moving, but I also had it happen once while the vehicle was idling. The car still drives, and if shut off and restarted the message and lights go away. This happens periodically. All of the gears still work, and the car recognizing which gear it is in.
While driving at 65mph service transmission message appeared & emi lit. Car lost power & I couldn't accelerate. Speed dropped to about 40mph & had to pull off road. Finally was able to go again & message went away. Had car diagnosed & they say it's in transmission. This has happened about 30 more times. I can't afford to pay $6500 for transmission repairs & it is a hazard to drive! I'm scared I'm going to cause an accident. I've read that there's about 37,000 recalls for this issue with this make of Jeep, but not on my Jeep. This has happened after driving 10 miles, but may not happen for 100 miles. It has happened on busy highways where it's very difficult to get off the highway.
- Jasper, GA, USA
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My Jeep does not shift out of first gear and sometimes second until the engine reves up high and then shifts suddenly with a forceful jerk. Sometimes upon acceleration on the highway, the vehicle will down shift as you would expect, and then does the forceful sudden jerk when it goes into a higher gear. It has been forceful enough to feel as though someone has bumped into my vehicle. I have taken it to the dealership and to my independent car repair place and neither can find anything on the computer diagnostics. It happens randomly but has begun to happen more frequently.
This vehicle seems to accelerate without me doing anything when in motion. Shift services light comes on frequently. When you turn the car on the car accelerates or seems to stall. Engine when the car is stationary. It makes an excessive noise when you accelerate in motion.
The engine light and message service transmission came on while I was driving, however I could not drive over 40 miles an hour in traffic once this happened. I was told that it was a software update, but found that this was only a temporary fix. Why would a software day cause this much of an issue and a very dangerous issue at that. Why isn't there a permanent fix to this issue.
About a month ago, my daughter backed the car out of the driveway and the car would not shift back into drive. After turning the car off and back on, I was able to get it back into drive. It seemed fine after that. I thought it was just a freak thing. About two weeks ago, a warning light came on saying "service shifter". we took the car in to the dealership to have them fix it. They ordered parts but said it would take about 4 days for the parts to come in. When the parts finally came and were installed, the "service shifter" light was still on. I was then told they had just received a company wide memo about this problem and now needed to replace the entire shifter. I was told that the part would take weeks to maybe months before it would come in. They told me the car was safe to drive until the parts came in but not sure if they even know. I've looked this problem up online and seems to be a problem that many people are having.
I turned on the car, let it warm up for about 3 minutes. Put it in drive, I was on the road for about 5 minutes and all the lights on the dashboard turned on, the car stalled and the motor turned off. The transmission was stuck in drive and I had to forcefully find a way to move it to neutral or park to restart the car. When I checked the fluids on the vehicle everything was ok with the exception of the oil dip stick. All the oil had burned away and I was still about 2000 miles away from next oil change. All my oil changes were done at the Jeep dealership where the car was purchased and we used synthetic oil to protect the engine. This is very dangerous that no warning signs are given to the drivers and that the car completely shuts off in the middle of the road. I tried to resolve this issue with the dealership but they said that because there is no recall for this common problem, they cannot resolve it. Please help!
My 2016 Jeep Cherokee keeps getting service shifter lights. It happens when first starting the car, while driving and while shifting into park. Turning the car off and on will sometimes clear the issue. Sometimes it takes repeated tries to get it to clear. It has happened in traffic.when it happens the information display on the dash switches to "service shifter". no other info is displayed.
There is a loud metallic knock when shifting gears from reverse to drive and vis versa. This is followed by a delay in acceleration which jolts the car unexpectedly that almost caused an accident.
While driving on an interstate at 70 mph the service transmission message appeared, emi lit & car went from gear to clutch causing loss of power & could not accelerate to maintain speed. After a few minutes car went back into gear & was able to regain proper speed. When I filled with gas the engine malfunction light went off. After driving approximately 400 miles the same thing happened on an interstate, fortunately in both instances, the traffic was not heavy & I was able to get in right lane. If there had been heavy traffic this could have caused serious accidents. The engine malfunction light stayed on so I took my Jeep to a mechanic. The code says there is an electrical problem with the computer for the transmission, it gets too hot& the car goes out of gear to the clutch, then back in gear. I read online there are 37,000 recalls on this Jeep problem, but none on mine. There needs to be one!
Tamara recall in 2016 Jeep Cherokee latitude that I bought 8 months ago, a light came on the notice screen that said 'service shifter'. it has done this twice today already, it went away when I turned the car off but came back on the next time I started driving. I'm nervous this issue may leave me stranded. Not a good light.
About every 5 wks my car says service shifter and all lights come on. Nobody can get it to stay off. Each time this happened I had just started my car and trying to put it in gear. Different times of day some times it had already been driven and others it hadn't.
Takata recall: The transmission was acting up last month brought on by a computer flaw that was discover by Chrysler. The car would stall after coming to a halt/slow down. Based on the members of aamco, Chrysler released a bulletin '21-032-18' that indicates a computer update that revealed that the 'tcm power circuit control. High.' This was not a driver/owner issue, this was a Chrysler/Jeep issue. After I returned from my tdy and having paid $185 for a computer update, I was looking reimbursement and was told that nothing could be done. It's disgusting how a loyal customer can be treated so poorly without having an issue resolved for something that the company caused.
While driving the vehicle on streets and highways, the transmission would disengage from drive, causing the vehicle to stop moving, especially on steep grads.
A D V E R T I S E M E N T S
- Middlesex, NJ, USA