CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
26,956 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2015 Jeep Cherokee Owner Comments (Page 9 of 12)

« Read the previous 20 complaints

problem #75

Mar 052018

Cherokee

  • 20,000 miles

A D V E R T I S E M E N T S

This 2015 Jeep Cherokee has the 2-speed transfer unit, and was sold as flat towable, and manual so states that fact. The manufacturer made the power steering system electric rather than mechanical. In 2017 after many complaints about the Cherokee not tracking while being towed behind the motorhome and causing a severe left to right wobble behind the motorhome, Jeep issued a revision to the owner's manual (s-13). It states that a flat-tow wiring kit should be installed, but Jeep wants the part and labor to install this kit to be paid by the Jeep owner, not by the manufacturer. This is a safety issue and should be addressed under a recall. On a straight road this wobble happened twice to me and almost caused me to loose control of my motorhome, not to mention damage to my Jeep.

- Paradise, CA, USA

problem #74

Nov 212017

Cherokee

  • 40,343 miles
My car had 40,343 miles and was in great condition. On November 19, 2017 my car wouldn't start and had the brake light on (which the brake wasn't on), check engine light on, off road light on, and battery low light on. I charged my battery and took it for a test drive. The check engine light came off and break light but the others were still on. The car was driving fine. The next day I went to start my car and it started but was acting awful. It was giving me resistance to change gear, it felt like the brake was on even though it wasn't, and it was scary to drive it. I took it into the shop. They said the computer wasn't reading anything correctly and they hope that putting a new battery will help everything go back to normal. They changed it and it didn't work. They said the ECU and tcm configuration was mismatched and needed to be replaced. I don't think a car that only has 40K miles should have issues with its computer like I did. I spent $1720.61 to fix it and I'm not happy with this situation

- Peoria, AZ, USA

problem #73

Dec 092017

Cherokee

  • 33,600 miles
I had my 2015 Cherokee latitude serviced ON12/8/17 and on 12/9/17 I had to go about 30 miles. On my way back home as I accelerated to get up to speed my Jeep acted like it wanted to stop. The RPM kept climbing but my Jeep slowed down. When I did slow down and I tried accelerating again my car chugged as if it didn't know what to do. I am going to call the dealer when they open to report the issue

- Malone, NY, USA

problem #72

Oct 202017

Cherokee

  • 36,900 miles

A D V E R T I S E M E N T S

***service shifter*** service shifter light continues to come on. I've taken the car in for updates 3X in the past month. During the time the light is on, I feel the car accelerating on its own when driving and reeving when stopped. The continuing updates are costly now that the vehicle is out of factory warranty.

- Everett, WA, USA

problem #71

Oct 032017

Cherokee

  • 28,000 miles
Service shifter light came on and all lights on shifter lit

- Big Stone Gap, VA, USA

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problem #70

Sep 172017

Cherokee

  • 20,000 miles
Fca's uconnect app for iphone randomly launches on my iphone while inside the vehicle. When it launches, it takes away my ability to see navigation software (e.g. waze, apple maps, on my cell phone. I then need to divert my attention to the phone and disable the uconnect app. Sometimes I have to do it more than once. This is distracting and unsafe at any speed.

- Arlington, VA, USA

problem #69

Aug 292017

Cherokee

  • 400,000 miles

A D V E R T I S E M E N T S

I just bought the car as a certified pre owned form a Dodge dealer. My transmission is already going out. Today on the freeway the car accelerated from 65 mph to 75 mph on its own. My foot was not on the accelerator.

- Coronado, CA, USA

problem #68

Sep 032016

Cherokee 6-cyl

  • 14,000 miles
The contact owns a 2015 Jeep Cherokee. The vehicle was being towed by a 2000 holiday rambler endeavor recreational vehicle. While the rv was driving 55-60 mph, the Jeep shimmied violently without warning. The Jeep was taken to folsom lake Chrysler Dodge Jeep Ram (12545 folsom blvd, folsom, ca 95630 (888) 480-1238) where the diagnosis was unknown. While the Cherokee was at the dealer, the contact notified the manufacturer. The manufacturer sent a new wiring harness to the dealer and the Jeep was repaired. A year later, while the Jeep was being towed by the holiday rambler, the failure recurred. The manufacturer had the Cherokee towed to autoworld Dodge Chrysler Jeep Ram (1370 auto center dr, petaluma, ca 94952 (707) 762-2712), but the dealer refused to diagnose or repair the vehicle without knowing the repair history. The vehicle was taken back to folsom lake Chrysler Dodge Jeep Ram, but the failure could not be duplicated. The contact stated that the Jeep Cherokee only violently shimmied while being towed. The failure mileage was approximately 14,000. Updated 10/17/17 the consumer stated the failure occurred after having the harness was replaced.

- Sacramento, CA, USA

problem #67

Aug 232017

Cherokee

  • 21,000 miles
Radio/ screen display goes black intermittently. Happens while driving or backing up. Cant use screen to see what's behind you. Not to mention you lose climate control and everything else your screen displays. Dealership is replacing these units with remanufactured radios (units)

- Vancouver, WA, USA

problem #66

Aug 012015

Cherokee

  • miles
My car hesitates when going from a slow speed to accelerating. By the time the engine "catches up", the car lunges forward and the rpms go all the way up. To passengers, it feels like I don't know how to gradually accelerate or shift. (my car is an automatic.) also, the more dangerous issue which has put me in several close calls to getting hit by oncoming traffic, my car will not move when I accelerate from a stop. (this is unrelated to my auto shut off). These issues happen randomly. When I let off the brake and hit the gas, it slowly rolls forward (into oncoming traffic) and then hesitates for 3-5 seconds not moving. It is a scary feeling sitting in the middle of the road with traffic coming at you and you can't do anything but push harder on the pedal and hope that it kicks in. I mentioned this to the dealership and they said this was normal on all new cars because the computers need time to process.

- Clearwater, FL, USA

problem #65

Jun 202017

Cherokee

  • 27,000 miles

A D V E R T I S E M E N T S

Faulty engine sensors causes the car stall at anytime. Was driving when stopped at a red light my car stalled and the dashboard light up along with multiple error messages. It took 15 times for my car to restart. This issue is a completely unsafe and putting the driver and passengers at great risk. Currently my car is in the shop but have read similar stories online saying that this particular problem is associated with a transmission issue. Many stated this is known issue at Chrysler which they have done nothing to action the consumer.

- Chino, CA, USA

problem #64

Dec 062016

Cherokee

  • 45,000 miles
The all weather mats on the Jeep trailhawk have a large ridge along the perimeter of the mat. This ridge can create a squeeze point under the gas pedal where the heel of a shoe can be trapped causing the shoe to pull of the foot and interfering with the ability to apply the brakes. This situation occurred with me in stop and go traffic while I was wearing cowboy boots. The heel stuck under the pedal and when I went to apply the brakes my boot partially pulled off of my foot and I was not able to stop causing an accident.

- Westborough, MA, USA

problem #63

May 182017

Cherokee

  • miles
My car is 2 years old and has roughly 38,300 miles. The factory warranty is 36,000 miles. I purchased the car at 37,401. The part that is defective is the blower motor which cause the blower motor sensor to go bad. According to the certified Jeep mechanic and the Jeep customer service rep this part is normally a part that would last the normal service life of the vehicle. I believe the part is either defective. The car was moving when the defect was noticed on the highway going straight.

- Phoenix, AZ, USA

problem #62

May 112017

Cherokee

  • 24,000 miles
My 2015 Jeep Cherokee has had transmission shifting issues for over a year. It shifts really hard (jerks the whole car) and makes a loud thumping noise. I have taken it in multiple times. The dealership reprogrammed the transmission computer but it continued to happen. I have taken it in twice since then and they said the diagnostics show there is nothing wrong, and it does not happen in their test drives, so they cannot do anything about it.

- Livonia, MI, USA

problem #61

May 012017

Cherokee

  • miles
I have recently been noticing two potential issues with my vehicle. 1) on certain occasion the vehicle seems to shift into neutral (as the RPM's rev) and then the transmission catches up a few seconds later shifting into gear. Also, 2) on certain occasion the vehicle seems to have a delay in shifting while accelerating onto the highway. While neither of these issues have yet to result in an accident, I am concerned about the safety of the vehicle and those drivers around me. With the considerable attention surrounding these issues with fca vehicles, I wanted to report this complaint to NHTSA directly.

- Baltimore, MD, USA

problem #60

Apr 202017

Cherokee

  • 15,000 miles
When I start my vehicle and turn on the key my car will accelerate forward with a jolt. Sometimes when I stop and start for a light it will quickly move forward and jerk....if I slow down the speed it will excellerate too......

- Irving, NY, USA

problem #59

Apr 112017

Cherokee

  • 24,000 miles
One morning I started the car, I heard water moving from the engine area. While, driving the car I heard a noise's like a pressure cooker sounds. Once I arrived at work I walked around to the passage side to retrieve my staff. I could smelled antifreeze. I contacted Jeep right away and they contact a tow company. It was drop off. The dealership worked on it for a couple days. They did pressure test for external leak, didn't locate a leak. They didn't do a internal examine. It's 2 year old vehicles already leaking antifreeze. I have my vehicle into the dealership twice but still smell antifreeze. Two pressure test later nothing. I just pickup my vehicle for the second time. Why is Jeep vehicles having so many problem. My psi, transmission and radio making sounds when its off. Jeep is a bad vehicle and it just a matter of time, humans might be in damage due to the uncaring manufacturing company that makes lot's of money of the back of working americans.

- Houston, TX, USA

problem #58

Mar 232017

Cherokee

  • 13,000 miles
Jeep Cherokee sport, 2015, stalls out while driving. This happens while in motion and coming to a stop or decrease in speed. Both highway and city streets. This has happened numerous times over the last 13 months of ownership. Taken to dealer for repairs but they can find nothing wrong.

- Lewiston, ID, USA

problem #57

Mar 112017

Cherokee

  • 24,885 miles
Takata recall I have had my 2015 Jeep Cherokee (latitude) for 2yrs now. On Saturday 3/11/17, it would not start and the transmission light was on. The gear shift wasn't working either. I called the dealership I bought it from because it is still under warranty, they gave me the number for roadside help to have it towed in, then after several times trying it started, while on the phone with the roadside service dpt. The next week on tue (3/14/17) it would not start again, then suddenly it did. I was close to my job so I thought I could make it, but the gears were stuck and hard to change. While pulling out into traffic the car I couldn't speed up. I could have been in a bad accident because of this car!!!! there should be a recall on this car it is not safe. I'm just glad I had dropped my 4 kids off before this happened. The dealership said it was a glitch in the transmission module, well this is the second week it has been in the shop. They cannot figure out what is wrong with it. While going to get the car seats out of it, there was a lady there with her car (same make & model but 2016) having the same problem she had only 17,000 miles on her car and the transmission went out on it. I think mine has the same problem. My mileage is under 25,000!! this is not right. If the company knows there are numerous complaints about the same issue, then there should be a recall on the car. It's not fair to consumers!!!

- Birmingham, AL, USA

problem #56

Mar 132017

Cherokee

  • 44,764 miles
While driving on street car just died and slowly came to stop.very dangerous.tried restarting would not start.unknown what is wrong with car that stops when driving and will not start again right away. After car sitting awhile and a few attempts to start it, it starts again only to stop while driving again.

- Rincon, GA, USA

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