The all weather mats on the Jeep trailhawk have a large ridge along the perimeter of the mat. This ridge can create a squeeze point under the gas pedal where the heel of a shoe can be trapped causing the shoe to pull of the foot and interfering with the ability to apply the brakes. This situation occurred with me in stop and go traffic while I was wearing cowboy boots. The heel stuck under the pedal and when I went to apply the brakes my boot partially pulled off of my foot and I was not able to stop causing an accident.

- Westborough, MA, USA

My car is 2 years old and has roughly 38,300 miles. The factory warranty is 36,000 miles. I purchased the car at 37,401. The part that is defective is the blower motor which cause the blower motor sensor to go bad. According to the certified Jeep mechanic and the Jeep customer service rep this part is normally a part that would last the normal service life of the vehicle. I believe the part is either defective. The car was moving when the defect was noticed on the highway going straight.

- Phoenix, AZ, USA

My 2015 Jeep Cherokee has had transmission shifting issues for over a year. It shifts really hard (jerks the whole car) and makes a loud thumping noise. I have taken it in multiple times. The dealership reprogrammed the transmission computer but it continued to happen. I have taken it in twice since then and they said the diagnostics show there is nothing wrong, and it does not happen in their test drives, so they cannot do anything about it.

- Livonia, MI, USA

I have recently been noticing two potential issues with my vehicle. 1) on certain occasion the vehicle seems to shift into neutral (as the RPM's rev) and then the transmission catches up a few seconds later shifting into gear. Also, 2) on certain occasion the vehicle seems to have a delay in shifting while accelerating onto the highway. While neither of these issues have yet to result in an accident, I am concerned about the safety of the vehicle and those drivers around me. With the considerable attention surrounding these issues with fca vehicles, I wanted to report this complaint to NHTSA directly.

- Baltimore, MD, USA

When I start my vehicle and turn on the key my car will accelerate forward with a jolt. Sometimes when I stop and start for a light it will quickly move forward and jerk....if I slow down the speed it will excellerate too......

- Irving, NY, USA

One morning I started the car, I heard water moving from the engine area. While, driving the car I heard a noise's like a pressure cooker sounds. Once I arrived at work I walked around to the passage side to retrieve my staff. I could smelled antifreeze. I contacted Jeep right away and they contact a tow company. It was drop off. The dealership worked on it for a couple days. They did pressure test for external leak, didn't locate a leak. They didn't do a internal examine. It's 2 year old vehicles already leaking antifreeze. I have my vehicle into the dealership twice but still smell antifreeze. Two pressure test later nothing. I just pickup my vehicle for the second time. Why is Jeep vehicles having so many problem. My psi, transmission and radio making sounds when its off. Jeep is a bad vehicle and it just a matter of time, humans might be in damage due to the uncaring manufacturing company that makes lot's of money of the back of working americans.

- Houston, TX, USA

Jeep Cherokee sport, 2015, stalls out while driving. This happens while in motion and coming to a stop or decrease in speed. Both highway and city streets. This has happened numerous times over the last 13 months of ownership. Taken to dealer for repairs but they can find nothing wrong.

- Lewiston, ID, USA

Takata recall I have had my 2015 Jeep Cherokee (latitude) for 2yrs now. On Saturday 3/11/17, it would not start and the transmission light was on. The gear shift wasn't working either. I called the dealership I bought it from because it is still under warranty, they gave me the number for roadside help to have it towed in, then after several times trying it started, while on the phone with the roadside service dpt. The next week on tue (3/14/17) it would not start again, then suddenly it did. I was close to my job so I thought I could make it, but the gears were stuck and hard to change. While pulling out into traffic the car I couldn't speed up. I could have been in a bad accident because of this car!!!! there should be a recall on this car it is not safe. I'm just glad I had dropped my 4 kids off before this happened. The dealership said it was a glitch in the transmission module, well this is the second week it has been in the shop. They cannot figure out what is wrong with it. While going to get the car seats out of it, there was a lady there with her car (same make & model but 2016) having the same problem she had only 17,000 miles on her car and the transmission went out on it. I think mine has the same problem. My mileage is under 25,000!! this is not right. If the company knows there are numerous complaints about the same issue, then there should be a recall on the car. It's not fair to consumers!!!

- Birmingham, AL, USA

While driving on street car just died and slowly came to stop.very dangerous.tried restarting would not start.unknown what is wrong with car that stops when driving and will not start again right away. After car sitting awhile and a few attempts to start it, it starts again only to stop while driving again.

- Rincon, GA, USA

Car engine died while stopping at stop sign. Was hard to start, but eventully did start. Happened two times in same day. Took car to dealer to inspect. Still there. When it happened we were in the right turn lane and I stopped. Then went to go and there was no power at the engine. No warning signs no alerts, all power was on except the engine was dead. The parking lite was on and the message board said park. It said put on brake and put in drive, this didnt help. After trying to start it started and ran fine. This all happended at a busy area and I didnt realiy stop and think and see everything with the traffic blowing their horns. Thanks for being there for the consumer

- Folsom, CA, USA

Severe transmission issues. Purchased from mtn. View Jeep in ringgold. Transmission is making loud popping, shifting extremely hard, hesitates at times when accelerating. Been on machine multiple times but nothing shows up on computer. Started acting up around 20,000 miles. I am now at 31,000 miles and they are finally going to replace value body in transmission. Issue started back in January 2016. Only because I finally got a video of transmission issues. Dealer is repairing Jeep, but I have to pay for a loaner car. Not good service from Jeep.

- Crandall, GA, USA

When towing with four wheels down behind motorhome, on two different occasions the Jeep will warble uncontrollably. This occurred on trips we made in June and September 2016. Understand fca has a remedy but according to dealer I have to pay for the wire harness as well as installation cost"? also reading forums appears fix only allows battery to last for three hours?" this is unacceptable as well as why consumer needs to pay for this remedy. The reason I bought this Jeep was for the capability to be towed behind a motorhome (safely driving it off dealerships lot).

- Ortonville, MI, USA

While driving down the road at 50mph with my trailhawk edition Jeep, the roof rail bar ripped out of the roof of the car sending my kayak rack and 35 pound kayak down the center of the road. Chrysler/Jeep states they are not led to believe the incident was a manufacturing responsibility. Lives could have been lost. The Jeep dealership tried to tell me they found documentation that the rails are not to be used unless they have a manufactured crossbar with a maximum weight of 150 pounds. My kayak rack has a crossbar and the weight of the rack was maybe 15 pounds and the kayak itself was 35 pounds. There was no where in my owners manual that states I cannot use my roof rails. Only a safety statement saying nothing should be screwed into my roof for airbag and safety purposes. Even with manufactured crossbars they wouldn't be able to screw into my roof so they would not have held my roof rail into the roof. The roof is very thin and there are clear holes where the bar completely ripped out of the roof. If there was a vehicle behind me people could have been very hurt. Chrysler sent an investigator to do a report on the vehicle they sent me a one paragraph letter stating they decline any assistance associated with this incident. Safety concerns for other people on the road and other Jeep owners was not addressed. At the time of the incident I was on a back road going 50 miles an hour with no wind gusts or any reason for this to occur. This incident occurred on August 7 and even though it was reported to the dealership on the eighth I have received no help. I am attaching photos of the kayak safely mounted on the kayak rack the day before the incident and the damages to my car.

- Potsdam, NY, USA

When U pull off you feel a shake or vibration for the first 15 second then it drives normal I have took it to the dealer ever since I purchase the vehicle in it still not fix im very unhappy with this problem I brought it back to the guys who sold it to me the next day in they told me that how it suppose drive its a new car it didn't sit well with me so I brought back in one of the mechanic said they feel what I'm talking about they will see what they can do in still no good out come

- Pembroke Twp, IL, USA

We own the 2015 Jeep Cherokee sport that self accelerates with great force and also has horrible lagging issues taking off from a stop. The lack of acceleration which happens randomly is very scary! I have taken my Jeep in several times which in most cases it is rarely driven and given back to me with barely any miles driven on it to have the problems present themselves. Our Jeep has been in for weeks at a time. Started lemon law but because the Jeep dealership hasn't recreated the problem (due to car sitting parked in their parking lot), Jeep will not acknowledge the very frightening problems. These alarming issues have not been resolved even with extended amounts of time at dealership in service department (5 days, 10 days, etc). Very scary!!!

- Redondo Beach, CA, USA

2015 Jeep Cherokee sport - 12K miles - car accelerates after taking foot off of gas pedal. Contacted dealership - service manager and was told that this is a known "characteristic" of this vehicle. What? you mean a problem !!! dealership will not do anything. I contacted Chrysler and opened a case record with them. This is clearly a safety issue and needs to be address.

- Blue Ridge, GA, USA

Driving on the highway at approx. 70 mph when Jeep developed severe hesitation and jerking motion. Evasive action taken to avoid an accident to pull off to exit the highway. Light indicator on dash board. Turned vehicle off then restarted. Light remained on dash (not flashing), however, proceeded to see if car is driveable. Two more occurrences of same symptom. Again, pulled over and did same stop/start and then proceeded. Managed to get home. Immediately contacted dealership where car was purchased new. Currently has 12K on vehicle. Following day took car in for inspection and problem determination. Was informed that (5) software flashes would be updated on vehicle, one of which was a transmission control module (tcm) flash. Drove car home same day. I will need some time driving Jeep to see if these software flashes has fixed the problem. After a few hours I decided to get on the internet to investigate if anyone else has experienced this problem. To my surprise, it is clearly a problem with others. Question? why was I not informed of this problem by dealership or any other notifications of recall, etc. Really, this is how it works, you have to wait until there is a fatality to do something. I am very disappointed with Chrysler. History: I have owned 1998 Jeep Wrangler, 2001 Dodge Dakota, 2005 Dodge magnum, now 2015 Jeep Cherokee and the list goes on for other members of the family. Come on Chrysler you can do better than this. There is a problem related to these (9 gear) transmissions that need to be fixed. Don't wait to recall these vehicles. If transmission is the culprit, then replace these transmissions. Driving habits require frequent travel through atlanta, ga traffic. Under normal driving conditions you are taking a risk driving through atlanta let alone with know vehicle problems.

- Blue Ridge, GA, USA

We purchased our 2015 Jeep Cherokee new and within a few months of driving the Jeep we started to notice what I would call horrible lag issues. The car would drive jerky and when the car was at a stop and you applied the gas to go, it would seem like it wasn't getting the gas and will have a hard time accelerating. We took the car in and they detected the problem and said they did a computer update. Shortly after, the Jeep started a very scary self acceleration where the car would accelerate on its own and take off without applying gas or having foot on gas pedal. The Jeep would lunge so violently and it was hard to make it stop and tried to lunge thru the braking. I have taken the car back it several times as both of these issues happen and makes it very dangerous to drive. My daughter was almost in a horrible collision with a large truck and rear ended because the car was lagging so bad making a right hand turn from a red light. Thankfully the truck was able to swerve around us and we didn't get hit. We initiated the lemon law on this Jeep as it is too dangerous to drive. The Jeep has been in for servicing many times and the problem has still not been resolved. I have googled this online and found other Jeep owners with exact frightening concerns. Very upsetting and dangerous. I have the documentation for all the times the car has been to service for this and they understand the problem and said they have other Jeep with same concerns.

- Redondo Beach, CA, USA

Vehicle parked in the drive way after returning from work.shortly after discovered that tailgate glass shattered and falling off the vehicle. No evidence of glass being hit or cracked prior to the incident.

- Middlesex, NJ, USA

The 9 speed transmission on the Jeep is horrible. My car jerks, slips and stalls when you start in first gear. Every time I stop and begin to accelerate the car jerks. It is horrible and there is no fix for it.

- Ione, CA, USA