CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
26,956 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2015 Jeep Cherokee Owner Comments (Page 7 of 12)

« Read the previous 20 complaints

problem #115

Apr 092019

Cherokee

  • 27,500 miles

A D V E R T I S E M E N T S

I was driving and slowing down when my car completely shut off in traffic on a busy 1 lane road. I put car in park and tried restarting. Car would not start, no power what so ever, no hazard lights, steering wheel did not lock, key would not pull out of ignition, and my car would not disengage from park. Literally parked in the road. We were able to pop the gear shifter and put car into neutral and push my car to a parking lot. I put the car back in park and started it and the car lurched forward violently. Dealer said the issue was because I had a new battery installed in my car recently.

- Orlando, FL, USA

problem #114

Apr 032019

Cherokee

  • 50,000 miles
Frequently the message "service shifter" lights up on my dashboard and all the gear lights on the shifter light up. This happens usually after I start the car. Sometimes I turn it back off and restart the car and it goes away, but a few times it has stayed on my entire drive.

- Las Vegas, NV, USA

problem #113

Mar 062019

Cherokee

  • 48,138 miles
First this happened 3/6/2019 the vehicle shut off dead on a main rd could not start it for about 5 minutes or so. Got it going. Then yesterday 3/9/19 the same thing with my daughter driving dead stop engine not running as driving again took awhile to start it up, got it back home heard a sound as you put the car in gear clicking noise then I put it back in park the vehicle rolled back once in park never happens before. I looked up recalls people have had the same exact issue identical to mine, problem a wire was crimped and software needed updating. Done know if this was ever fixed bought this used a year and a half ago. The car is not that old only has 47K miles on it. I see no recalls now but there was one van it be brought in on that recall I am speaking of?? car both times were on a city street coming to a stop when the car shut off abruptly both time we had traffic coming from behind us.

- Virginia Beach, VA, USA

problem #112

Feb 172019

Cherokee

  • 61,000 miles

A D V E R T I S E M E N T S

Rear control arm loose, knuckle in arm damages and rear both new rear tires damaged. The rear end had no torque, traction or control and was swaying from side to side. The vehicle is currently being repaired for $2400

- Highland Park, IL, USA

problem #111

Jan 092018

Cherokee

  • miles
I have a 2015 Jeep Cherokee latitude and for some reason when it gets cold outside. My car won't start.in the morning when I get up and it's in my drive way I click my car remote to unlock my car and my headlights won't even come on so I have to manually open my door with my key. I turn the key in the ignition and there is no sounds or cranking. The monitor in front of the driver turns on then it shuts off after a while. The lights inside the car turn on but I'm not sure about the radio. There are some days after a few moments it starts and there are other days where it takes hours to start. I don't know what's the issue. This usually happens when it's 30 degrees or lower. Sometimes even after work it won't start and I would have to find a ride home leaving it at my job.

- Willingboro, NJ, USA

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problem #110

Jan 232019

Cherokee

  • 10 miles
The car jerks real hard when shifiting pass second, has a problem with accelerating after coming to a complete stop and it sometime jerk once you get pass 35miles a hour nd sometimes it want let you go pass 40miles a hour.

- Detroit, MI, USA

problem #109

Jan 172019

Cherokee

  • 18,850 miles

A D V E R T I S E M E N T S

Floorboard on drivers side was soaked took to dealer and they can't figure out what the problem is, also my windshield gets frosted from the inside windshield when parked at night

- Anaheim, CA, USA

problem #108

Jan 142019

Cherokee

  • 27,000 miles
Numerous transmission issues ranging from shifting errors to rough shifting, and recently, automatic engine shutoff no longer works. Despite Chrysler's transmission recalls, the issues continue. The latest issue, on/off switch, has no solution according to the dealer. And they have submitted a star report for assistance. That was after 5 days of holding on to the car.

- Southern Pines, NC, USA

problem #107

Jan 162019

Cherokee

  • 42,000 miles
Shifter service warning continuously pops up on the dash board while all lights blink red on the stick shifter. This happens daily, sometimes the car will not shift out of it's current gear while in motion which is a massive liability and danger to everyone on the road. I had the shifter replaced at 27,000 miles and the warning light returned again at 40,000 miles. There is now an "electrical" wiring issue. After research, it appears as though this is a manufacturing issue and certain aspects were recalled but not the entire shifter. If I were traveling at a higher rate of speed when the shifter locked up I would be dead. Each time the warning appears, you must pull over within a minute or so before it locks up, turn the car off and restart it. The message disappears and the car operates normal for a short time. This needs to be investigated.

- Pittsburgh, PW, USA

problem #106

Jan 072019

Cherokee

  • 44,440 miles
Cruise control will be set and either be going 5mph+ faster than what it's set at, or not shut off when turned off. Also, consistently having 'service shifter' come on, and the shifter will stop working and lock in the gear it's in or lock when put in park and not shift to another gear.

- Poland, NY, USA

problem #105

Sep 012015

Cherokee

  • 50 miles

A D V E R T I S E M E N T S

When I start the car in the morning stationary, the car leaps forward and then the car rocks back and forth. Ive complained about this before but dealer could not replicate issue since the issue usually only occurs when engine is cold. Also, transmission slips and revs when in motion changing speeds using cruise control. The Jeep has always done this since ive owned it.

- Orlando, FL, USA

problem #104

Oct 012018

Cherokee

  • 50,000 miles
Transmission bangs very hard when shifting around 40 miles per hour. If traveling up an incline it seems to worsen the force of the bang. Also has a stutter when accelerating from a stop in 1st gear thru 2nd gear.

- Wilmington, OH, USA

problem #103

Dec 102018

Cherokee

  • 33,513 miles
Just purchased 2015 Cherokee, when first accelerating it hesitates and seems to not shift correctly and then eventually "kicks in" and jerks hard. Causes major issues while in traffic. Also sounds like its going to shut off when sitting stationary and idling.

- Bismarck, ND, USA

problem #102

Sep 222018

Cherokee

  • miles
Cpsc: I purchased a pedal commander product September 21, 2018 to assist my 2015 Jeep's acceleration. The module is a pass through electronic device that is installed between the accelerator pedal. O the user can select 4 'modes' that will provide a better response when the gas pedal is depressed. The consumer stated a pedal commander device was installed in the vehicle. The device failed while driving the vehicle in eco/city mode.

- Arlington, TX, USA

problem #101

Sep 132018

Cherokee

  • 49,000 miles
While being towed behind motorhome, the front "load beams" on Jeep came apart. Luckily, this did not occur on highway at high speeds as it could have caused serious accident.

- Hobe Sound, FL, USA

problem #100

Sep 092018

Cherokee

  • 64,396 miles
I purchased a 2015 Jeep Cherokee latitude September 2018 with 64,000 miles on it. When driving vehicle on the street, the vehicle will jerk really hard like it is changing gears. If I am putting vehicle in reverse and leaving out of my drive way, the vehicle jerks. Whenever I am driving at a low speed (0-45mph) the vehicle jerks. When coming to a complete stop, like a stop sign, red light, or heavy traffic, vehicle jerks once I accelerate. I took my vehicle to dealer to be serviced on November 3, 2018 regarding this issue and I was told they found no problems but there was an update (rrt) completed on vehicle. I took my vehicle back to dealership on Saturday, November 17, 2018 for electrical component services and complained about the same issue and was told vehicle is not showing any problems but my thermostat needed replacing due to thermostat rationality code. I scheduled an appointment for a future date to the service. Also had low beam headlight fixed was told the bulb didn't need replacing that somehow it came unscrewed. Headlight was working before I left, later on that day headlight went out again. I live in houston where the temps re now in the 50S highs 60S and I had my heater on, all of a sudden I started to smell smoke like oil smoke. But I don't have any lights coming on on my dashboard. Can you please tell why is my automatic vehicle driving like it's manual and with it only having 1 previous owner that all of these things are happening"?"

- Channelview, TX, USA

problem #99

Jun 012017

Cherokee

  • 40,000 miles
The 911 button does not work when pressed. Get notice saying this.

- Franklin Park, IL, USA

problem #98

Nov 122018

Cherokee

  • 120,000 miles
As I was driving to work this morning, I heard a "ding" which directed my eyes to the screen on my dashboard. I had a message that said "car must be stopped to shift" "shift into park". already confused, my car shifted into neutral by itself, the steering wheel locked up, and I lost total control of my car. This is not okay. I turned my hazards on and turned off my car completely. While still in the middle of the road, I had to wait a total of 5 minutes before my car would turn on again. I have researched this, and I am not the only one this has happened too. Jeep needs to take responsibility for this, as they claim they are the most awarded american SUV. This has happened to me twice now.

- Maple Plain, MN, USA

problem #97

Oct 012018

Cherokee

  • 40,000 miles
Key fobs don't work as they should. Remote start only works occasionally, indicates "key fob not detected" when I am trying to start the car although I am holding the fob in my hand, won't open the door when I touch the door handle or push "unlock", won't open the tail gate etc. Sometimes the fob will work but not often. New batteries have been installed.

- Brainerd, MN, USA

problem #96

Oct 242018

Cherokee

  • 26,000 miles
Periodicallly, car will not start at first. When it does, it says service transmission. Transmission jumps and will not shift into second. When it is so shift, the transmission dies. I have to stop, put it in park and start over.

- Kansas City, MO, USA

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