CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
25,962 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2015 Jeep Cherokee Owner Comments (Page 7 of 13)

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problem #124

Jun 252019

Cherokee

  • 75,500 miles

A D V E R T I S E M E N T S

While in motion, I would get a message on the dashboard saying "service shifter." I've seen this message pop up about 10 times now within a the last 6 month span. I've gotten it from the dealership in 2017. My vehicle is at 75K miles.

- Daly City, CA, USA

problem #123

Jun 202019

Cherokee

  • 58,233 miles
Service shifter message all lights on gear box all lit no change when out into gear

- Hamden, CT, USA

problem #122

May 022019

Cherokee

  • miles
Air conditioner stopped working. Upon further investigation, mechanic informed me the problem originated from a faulty evaporator system. Currently, the repair estimates is over $2000 due to replace the evaporator, compressor and freon. Based on Jeep blogs, it has been identified that Jeep has been aware of this faulty evaporator problem, but will not take responsibility. Per Jeep blog, another Grand Cherokee owner wrote: Dealer's service writer immediately told me that 85% of the time when the A/C goes out in this vehicle it's the evaporator inside the car behind the dash. Upon further examination by the repair technician that's what needed to be replaced. I asked if they replace the evaporator with the same part and he said no, they now use a different sku replacement evaporator. Obviously, Jeep is aware of this problem and has made changes to fix it.

- Tucson, AZ, USA

problem #121

Jun 152019

Cherokee

  • 47,500 miles

A D V E R T I S E M E N T S

Service shifter service shifter keeps popping up as I'm driving. Streets and highway.

- Lake Forest, IL, USA

problem #120

May 272019

Cherokee

  • 69,500 miles
I was making a right hand turn off of clove rd. All of a sudden there was a thunk and I couldn't accelerate beyond 2mph, check transmission and check engine light came on. Put it in park and it kept rolling. A helper had the computer and it read power control module.

- Glen Spey, NY, USA

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problem #119

May 222019

Cherokee

  • 40,252 miles
I started my car up when the car accelerates the car completely stops in traffic the check engine light nor battery light came

- Country Club Hills, IL, USA

problem #118

May 032019

Cherokee

  • 65,000 miles

A D V E R T I S E M E N T S

While driving occasionally feels like the transmission bangs and it makes a loud noise. When stopped and put in reverse to back up there is a significant hesitation before transmission engages and ability to reverse. A couple of times, parked in driveway, car warmed up, put car in drive and it felt like it was stuck, the engine revved but the car didn't move, I put the car in park and back in drive, it finally felt like it broke loose- literally and I was able to drive. These things happen periodically.

- Hartly, DE, USA

problem #117

Apr 152019

Cherokee

  • 33,000 miles
Well in drive the car turned into neutral just didn't go anywhere only had the car for about two thousand miles bought the car used 2015 one year ago from westbury Jeep it's a Jeep Cherokee latitude 2015. Been in the shop 5 times already

- Williston Park, NY, USA

problem #116

Mar 202019

Cherokee

  • 40,000 miles
Service shifter light coming on, hesitation in drive, all red lights around shifter on red. Vehicle serviced previously for computer issues. 40K miles. Warning lights came on driving from fl to pa in SC appx 300 miles, shut off vehicle and restarted lights were not on. After driving appx 200 miles warning lights came back on in va. Stopped and restarted no lights on in wv or pa. Outside temperature difference from SC to wv 40 degrees cooler. Drove thru pa and NJ for 5 days no issues. Left NJ and drove to nc with no issues. In nc after driving appx 200 miles service shifter light came on in SC with outside temperature plus 40 degvrees from NJ. Shut off vehicle and restarted and no further issues.

- Titusville, FL, USA

problem #115

Apr 092019

Cherokee

  • 27,500 miles
I was driving and slowing down when my car completely shut off in traffic on a busy 1 lane road. I put car in park and tried restarting. Car would not start, no power what so ever, no hazard lights, steering wheel did not lock, key would not pull out of ignition, and my car would not disengage from park. Literally parked in the road. We were able to pop the gear shifter and put car into neutral and push my car to a parking lot. I put the car back in park and started it and the car lurched forward violently. Dealer said the issue was because I had a new battery installed in my car recently.

- Orlando, FL, USA

problem #114

Apr 032019

Cherokee

  • 50,000 miles

A D V E R T I S E M E N T S

Frequently the message "service shifter" lights up on my dashboard and all the gear lights on the shifter light up. This happens usually after I start the car. Sometimes I turn it back off and restart the car and it goes away, but a few times it has stayed on my entire drive.

- Las Vegas, NV, USA

problem #113

Mar 062019

Cherokee

  • 48,138 miles
First this happened 3/6/2019 the vehicle shut off dead on a main rd could not start it for about 5 minutes or so. Got it going. Then yesterday 3/9/19 the same thing with my daughter driving dead stop engine not running as driving again took awhile to start it up, got it back home heard a sound as you put the car in gear clicking noise then I put it back in park the vehicle rolled back once in park never happens before. I looked up recalls people have had the same exact issue identical to mine, problem a wire was crimped and software needed updating. Done know if this was ever fixed bought this used a year and a half ago. The car is not that old only has 47K miles on it. I see no recalls now but there was one van it be brought in on that recall I am speaking of?? car both times were on a city street coming to a stop when the car shut off abruptly both time we had traffic coming from behind us.

- Virginia Beach, VA, USA

problem #112

Feb 172019

Cherokee

  • 61,000 miles
Rear control arm loose, knuckle in arm damages and rear both new rear tires damaged. The rear end had no torque, traction or control and was swaying from side to side. The vehicle is currently being repaired for $2400

- Highland Park, IL, USA

problem #111

Jan 092018

Cherokee

  • miles
I have a 2015 Jeep Cherokee latitude and for some reason when it gets cold outside. My car won't start.in the morning when I get up and it's in my drive way I click my car remote to unlock my car and my headlights won't even come on so I have to manually open my door with my key. I turn the key in the ignition and there is no sounds or cranking. The monitor in front of the driver turns on then it shuts off after a while. The lights inside the car turn on but I'm not sure about the radio. There are some days after a few moments it starts and there are other days where it takes hours to start. I don't know what's the issue. This usually happens when it's 30 degrees or lower. Sometimes even after work it won't start and I would have to find a ride home leaving it at my job.

- Willingboro, NJ, USA

problem #110

Jan 232019

Cherokee

  • 10 miles
The car jerks real hard when shifiting pass second, has a problem with accelerating after coming to a complete stop and it sometime jerk once you get pass 35miles a hour nd sometimes it want let you go pass 40miles a hour.

- Detroit, MI, USA

problem #109

Jan 172019

Cherokee

  • 18,850 miles
Floorboard on drivers side was soaked took to dealer and they can't figure out what the problem is, also my windshield gets frosted from the inside windshield when parked at night

- Anaheim, CA, USA

problem #108

Jan 142019

Cherokee

  • 27,000 miles
Numerous transmission issues ranging from shifting errors to rough shifting, and recently, automatic engine shutoff no longer works. Despite Chrysler's transmission recalls, the issues continue. The latest issue, on/off switch, has no solution according to the dealer. And they have submitted a star report for assistance. That was after 5 days of holding on to the car.

- Southern Pines, NC, USA

problem #107

Jan 162019

Cherokee

  • 42,000 miles
Shifter service warning continuously pops up on the dash board while all lights blink red on the stick shifter. This happens daily, sometimes the car will not shift out of it's current gear while in motion which is a massive liability and danger to everyone on the road. I had the shifter replaced at 27,000 miles and the warning light returned again at 40,000 miles. There is now an "electrical" wiring issue. After research, it appears as though this is a manufacturing issue and certain aspects were recalled but not the entire shifter. If I were traveling at a higher rate of speed when the shifter locked up I would be dead. Each time the warning appears, you must pull over within a minute or so before it locks up, turn the car off and restart it. The message disappears and the car operates normal for a short time. This needs to be investigated.

- Pittsburgh, PW, USA

problem #106

Jan 072019

Cherokee

  • 44,440 miles
Cruise control will be set and either be going 5mph+ faster than what it's set at, or not shut off when turned off. Also, consistently having 'service shifter' come on, and the shifter will stop working and lock in the gear it's in or lock when put in park and not shift to another gear.

- Poland, NY, USA

problem #105

Sep 012015

Cherokee

  • 50 miles
When I start the car in the morning stationary, the car leaps forward and then the car rocks back and forth. Ive complained about this before but dealer could not replicate issue since the issue usually only occurs when engine is cold. Also, transmission slips and revs when in motion changing speeds using cruise control. The Jeep has always done this since ive owned it.

- Orlando, FL, USA

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