CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
26,956 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2015 Jeep Cherokee Owner Comments (Page 6 of 12)

« Read the previous 20 complaints

problem #135

Sep 242019

Cherokee

  • 51,500 miles

A D V E R T I S E M E N T S

2015 Jeep Cherokee latitude 4 wheel drive. It is under warranty for transmission, etc. Using oil, ( evaporates?) and is a known issue with this make model and year. Called Jeep and was advised to get it into service immediately due to known issues, but they would not allow me to make a complaint. Jeep has been trying to stall out while driving, at stops, hard shifts, brake comes on automatically, completely stopped in the middle of the road while driving, and oil has somehow disappeared from it, but no leaks.

- Pekin, IN, USA

problem #134

Aug 272019

Cherokee

  • 67,000 miles
My 2015 Jeep latitude is going on it's 3rd a C blower motor and this will be within 2 years and 3 months. I have done my due diligence as a consumer and there is no record that this part should be faulty this quickly nor this frequently. I was instructed to replace it with out referral to the potential of related parts going bad (ex. Resistor which would help regulate the blower motor. If in fact the part in question actually does need to be replaced I am requesting a review of this part on the year, make and model. This is normally a lifecycle part and should not be faulty this soon.

- Phoenix, AZ, USA

problem #133

Aug 132019

Cherokee

  • 5 miles
Power train/engine recall. I brought my vehicle to the dealership to let them know my vehicle accelerated when I applied my brakes and it does this all the time. They said it was some module that needed to be adjusted or updated and the problem was not fixed. The problem is not fixed and it just the other night while driving down the road I applied my brakes because a car pulled out in front of me and the Jeep lunged forward then slowed down. This is an ongoing issue amongst others with Jeep Cherokee because I have asked my neighbor and others ive met with Jeep Cherokee's and they have all mentioned this happens to them as well. It is in the Jeep forums, why is this issue not fixed, to be honest I don't feel safe driving my vehicle. I'm in the military and have to drive over 60 miles per day to and from work and this is unacceptable. It happens pretty much every time I drive the vehicle.

- Lords Valley, PA, USA

problem #132

Aug 042019

Cherokee

  • 61,000 miles

A D V E R T I S E M E N T S

My automatic rear hatch stopped working after a small amount of water from a cooler leaked in my "trunk". I checked the fuse for the hatch and it blew, I swapped it out and smoke began to pour from the rear of my Jeep (the trunk) then a fire erupted, severely damaging my Cherokee. The Jeep was in my driveway and due to the fire being near the gas tank I had to drive it to the street out of fear it would hurt my family. There is a recall re: The hatch motor module getting wet and causing a fire which I had performed in 2016. This part is faulty and almost harmed me/family and now I am out my deductible and car rental costs. No one from Chrysler or Jeep will call me back.

- Warren, MI, USA

problem #131

Jul 222019

Cherokee

  • 28,000 miles
On the gear shift all lights are on and a warning comes up on panel saying gear shift needs servicing. Took to dealer and they didn't no what it was or how to fix. It went off when I cut car off and back on but now it's coming on all the time. It scares me and I can't keep taking to a dealer to charge me and it's not fixed.please get Jeep to do a recall and fix this. This happens when it's driving

- Williamston, NC, USA

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problem #130

Jul 052019

Cherokee

  • 77,000 miles
Service shifter error when driving on the dashboard will block completely on the highway.

- Grand Prairie, TX, USA

problem #129

Apr 012019

Cherokee

  • miles

A D V E R T I S E M E N T S

Wheel hubs all.defective will not come.off, no spare tire was included with purchase dealer promised for 2 hrs to get a spare tire for trunk of Jeep, and never did just excuses, during routine service under warranty I was noticed 2 months ago all when hubs are defective dealer tuttle click jerp irvine ca refused to repair without cost demanded $300 to.replace other tittle dealer in san juan said is June 2019, dealers job to repair because all keeps hubs defective 2015.

- San Clemente, CA, USA

problem #128

Jul 022019

Cherokee

  • 45,052 miles
"service shifter" notification comes on the dashboard. A search of the web finds this is a common problem and that Jeep doesn't know what the issue is. Seems like enough is happening to warrant a recall.

- Norman, OK, USA

problem #127

Jun 272019

Cherokee

  • 50,000 miles
Engine was completely replaced, also the ac compressor broke right after the engine was replaced. There has been recalls on 75K other Jeep Cherokee, same year.

- Cary, NC, USA

problem #126

Jun 302019

Cherokee

  • miles
For the third time I have had the service shifter light come on the car only has 36,000 miles. There is also significant issues with the drive train, shifting, making a fan humming sound and the car not accelerating and hitting top rmps in the red. My car previously was at a Jeep dealership and they claim nothing is wrong, computer reset and issues are still occurring

- Windber, PA, USA

problem #125

Mar 032019

Cherokee

  • 76,456 miles

A D V E R T I S E M E N T S

Service shifter

- Lawrenceville, GA, USA

problem #124

Jun 252019

Cherokee

  • 75,500 miles
While in motion, I would get a message on the dashboard saying "service shifter." I've seen this message pop up about 10 times now within a the last 6 month span. I've gotten it from the dealership in 2017. My vehicle is at 75K miles.

- Daly City, CA, USA

problem #123

Jun 202019

Cherokee

  • 58,233 miles
Service shifter message all lights on gear box all lit no change when out into gear

- Hamden, CT, USA

problem #122

May 022019

Cherokee

  • miles
Air conditioner stopped working. Upon further investigation, mechanic informed me the problem originated from a faulty evaporator system. Currently, the repair estimates is over $2000 due to replace the evaporator, compressor and freon. Based on Jeep blogs, it has been identified that Jeep has been aware of this faulty evaporator problem, but will not take responsibility. Per Jeep blog, another Grand Cherokee owner wrote: Dealer's service writer immediately told me that 85% of the time when the A/C goes out in this vehicle it's the evaporator inside the car behind the dash. Upon further examination by the repair technician that's what needed to be replaced. I asked if they replace the evaporator with the same part and he said no, they now use a different sku replacement evaporator. Obviously, Jeep is aware of this problem and has made changes to fix it.

- Tucson, AZ, USA

problem #121

Jun 152019

Cherokee

  • 47,500 miles
Service shifter service shifter keeps popping up as I'm driving. Streets and highway.

- Lake Forest, IL, USA

problem #120

May 272019

Cherokee

  • 69,500 miles
I was making a right hand turn off of clove rd. All of a sudden there was a thunk and I couldn't accelerate beyond 2mph, check transmission and check engine light came on. Put it in park and it kept rolling. A helper had the computer and it read power control module.

- Glen Spey, NY, USA

problem #119

May 222019

Cherokee

  • 40,252 miles
I started my car up when the car accelerates the car completely stops in traffic the check engine light nor battery light came

- Country Club Hills, IL, USA

problem #118

May 032019

Cherokee

  • 65,000 miles
While driving occasionally feels like the transmission bangs and it makes a loud noise. When stopped and put in reverse to back up there is a significant hesitation before transmission engages and ability to reverse. A couple of times, parked in driveway, car warmed up, put car in drive and it felt like it was stuck, the engine revved but the car didn't move, I put the car in park and back in drive, it finally felt like it broke loose- literally and I was able to drive. These things happen periodically.

- Hartly, DE, USA

problem #117

Apr 152019

Cherokee

  • 33,000 miles
Well in drive the car turned into neutral just didn't go anywhere only had the car for about two thousand miles bought the car used 2015 one year ago from westbury Jeep it's a Jeep Cherokee latitude 2015. Been in the shop 5 times already

- Williston Park, NY, USA

problem #116

Mar 202019

Cherokee

  • 40,000 miles
Service shifter light coming on, hesitation in drive, all red lights around shifter on red. Vehicle serviced previously for computer issues. 40K miles. Warning lights came on driving from fl to pa in SC appx 300 miles, shut off vehicle and restarted lights were not on. After driving appx 200 miles warning lights came back on in va. Stopped and restarted no lights on in wv or pa. Outside temperature difference from SC to wv 40 degrees cooler. Drove thru pa and NJ for 5 days no issues. Left NJ and drove to nc with no issues. In nc after driving appx 200 miles service shifter light came on in SC with outside temperature plus 40 degvrees from NJ. Shut off vehicle and restarted and no further issues.

- Titusville, FL, USA

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