Transmission shifts, very hard, missed shifts--all the time rear differential makes a very high pitch noise, all the time. Sensor gives false reading on temp

- Metuchen, NJ, USA

I was on the freeway traveling at about 70 mph when the service transmission light came on. A few minutes after that I lost power to the transmission. I tried shifting it into neutral and than shifting back into drive with no change. I was stuck in the emergency lane on the #3 side of the freeway. A state trooper was dispatched. As I was in park (can't remember if I shut the engine off or not) he had me put it into drive to see if the transmission would engage long enough to get me off the freeway. It did engage. I immediately exited the freeway and called the dealership. They had me call Jeep roadside assistance who dispatched a tow truck to deliver the vehicle to the dealership. In addition to the transmission not working the dash lights came on and will not turn back off.

- Henderson, NV, USA

Was driving car and came to a stop light. Auto on/off activated at stop light. When I released brake car tried to turn on, but stalled. Put car in park and started car. Drove to dealership. They performed updates on car. Got car back cruise control would not activate. Took car back cruise control started working they said no problem found. Was driving car and applied brakes with cruise control on. When I released brakes car accelerated forward towards car in front of me. Had to slam on brakes. Took car back to dealer, they replaced brake switch.got car back and had problems with transmission shifting. Dealership says nothing wrong with car. Got car back drove car for a month and a half or so then power steering went out while driving in parking lot. Took to dealer, they said it had a bad steering rack. National back-order for 5 months. They were able to get the part within a month and a half. Car seems to have many electrical issues that affect safety operations.

- Loxahatchee, FL, USA

The contact owns a 2015 Jeep Cherokee. While driving 35 mph, the transmission unexpectedly shifted into neutral. The failure occurred on numerous occasions without warning. The vehicle was taken to the contact's house. The dealer and manufacturer were not notified. The failure mileage was 452.

- Chisago City, MN, USA

Transmission shifts hard from 4th gear to 5th gear. 1st gear does not engage immediately when heavy acceleration is required. Occurs when the vehicle is in motion on all roads.) shifts hard from drive to reverse. Occurs when stopped from drive to reverse. I have taken it to moss bros. Dearlship in riverside over 10 times for these issues. The latest time was November 2017. They tell me they cannot replicate the problem and therefore there is nothing to fix. I believe they are lying and the safety of all who ride in my car are at risk. This was first reported to moss bros. On August 5, 2015. The car had 23,907 miles.

- Riverside, CA, USA

Beginning immediately after a software update, the vehicle began to lurch forward at times while changing gears. This occurred most frequently in the lower gears. In November 2017, the vehicle began displaying service transmission, service parking brake, and 4WD temporarily unavailable messages when started. When shifting the car out of park into reverse or drive the car lurched, made a loud clunk, and would not accelerate. The vehicle can not be driven and must be turned off. Sometimes upon starting the vehicle again the whole process would repeat. Other times upon restart the vehicle is normal but the check engine light remains on for a day or so. When taken to the dealership they stated nothing was wrong with the car and that they can not check historical check engine light logs, as they are not retained. The issues have become more and more frequent as time passes. The vehicle has not yet failed completely while in motion.

- Middletown, DE, USA

Bought car new from an authorized Jeep dealer. Within a couple of months started getting recall notices. The first time, it took a week to re-program the transmission software because the dealer's service department was overwhelmed. No loaner car provided. Was told by dealer that "this is how they work the "bugs" out. "abrupt" gear shifting and "sluggish" performance not resolved. At six (6) months transmission was completely replaced with new unit by a different dealer. Took another week to complete, and as a "warranty claim" no loaner car provided. Was told by dealer that most owners were getting only two (2) more months use out of this model. And, that "Chrysler/Jeep will be happy to get this one back for research and development". "abrupt" gear shifting and "sluggish" performance continued. At 2.9 years, just before warranty expiration, "check transmission" sensor replaced and reprogrammed. "abrupt" gear shifting and "sluggish" performance not resolved. "growling" and "sighing"noises began just after warranty expiration (9/17) and have become more pronounced. Latest issue is that the transmission seems to "fall out of gear" causing sudden and unexpected stopping of the vehicle when slowing at red light or "stop" sign.

- Stafford, TX, USA

Shifting and jerking problems since we bought it new, dealer always said software upgrade and has done several. Finally the Jeep made loud bang going across intersection of road and car almost hitting us. Jeep is back in garage and dealership says power take off unit needs to be replace. Never own or buy Jeep product.

- New Cumberland, WV, USA

First the rearend went out at 75000 miles then the transmission went out 79000 miles on the hwy and I almost got rearended. This vehicle has been one issue after the other. There is also a wobble in the front end.

- California, KY, USA

Gears are unreasonably difficult to shift when parked on a hill. Transmission slips out of gear. While on the free way at approximately 60 mph the car loses the ability to deliver power.

- Beverly Hills, CA, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that there was a progressing failure of which the transmission independently shifted into a lower gear without warning. The reverse gear completely failed to function and the vehicle was towed to brandywine Chrysler Jeep Dodge Ram (3807 kirkwood hwy, wilmington, de 19808, (302) 998-2271). The dealer provided further diagnostic testing and replaced the transmssion assembly. In addition, the contact stated that the steering wheel independently turned left when the contact was attempting to turn right. The wheels were out of direction when the failure occurred intermittently. The vehicle was towed to (keffer Chrysler Jeep Dodge Ram, 8214 E independence blvd, charlotte, nc 28227, (877) 406-5245) for further diagnostic testing. The manufacturer authorized a loaner vehicle for the dealer to further diagnose the failures. The dealer stated that the element was out on the battery and the manufacturer covered the replacement of the battery. The condition of the vehicle was still unstable. The manufacturer provided a case manager, but there was no permanent solution yet. The approximate failure mileage was 100.

- Charlotte, NC, USA

While driving in a 50 mph zone on a major roadway in the town I reside in my vehicle decided it no longer want to go. Even with my foot on the gas pedal I could see the needle for revs moving when I pushed the pedal, but the car wouldn't move. I took my foot off the gas and tried the pedal again. Same result the car would rev but not go aside from a stuttering /light jerking, almost as if it didn't want to change gears. I have had rough shifts from the day we drove this off the lot. I was told time and time again that it was part of the break in period and there were no codes spitting out until this past summer where I got the service shifter problem a second time that was accompanied with service 4 wheel drive. I never have used this vehicle off road and maybe twice for Virginia snow. I took it to the dealership and there was a recall, which they have fixed. But now we are back to the same symptoms only now the vehicle wants to stop forward motion while driving. It is at the dealership and they are saying it was a wiring issue. This vehicle is not safe. How many people need to be in this vehicle before an accident happens. Luckily for me I was the only car on that section of the road but if I wasn't I would have been rear ended especially during rush hour.

- New Bern, NC, USA

I recently purchased a used 2015 Jeep Cherokee latitude. When I am at a complete stop and try to take off it stalls to shift into second gear and then it jerks. This is very dangerous when entering into an intersection.

- Worcester, MA, USA

Vehicle loses power while driving. Appears to be shifting to neutral and requires drifting to breakdown lane and restarting. When power is lost instrument panel reads service transmission, service ABS, and service parking brake. Not enough data for a pattern; error has occured during moments of aggressive gear changing (mountains) and using cruise control on the highway.

- Gainesville, FL, USA

I just got my vehicle in April 13, 17 my vehicle shut completely off while at the street light and it does this when ever it feels like it and when ever I turn my vehicle on sometimes my inside dashboard or radio lights won't come on and it's still trying to be fixed this is ridiculous

- Lubbock, TX, USA

Service transmission came on after I purchased this car 3 days ago with 47K miles. As I slowed to a stop coming off the highway the car vibrated violently repeatedly and then cut off. It took 3 tries to finally turn the vehicle on and it continued to have the same issue. At one point I was having to throw the car in neutral to get it to stop jerking as I decelerated. That created a whole other problem because I then when I shifted back into drive I had no acceleration control. I had to roll off the road, throw it into park, kill the engine, and restart the car to get back control of the accelerator. Very scary and unsafe!

- Oxnard, CA, USA

Vehicle rpms rev up to 4000-5000 when going down hills on city streets going 15-20mph. Vehicle randomly accelerates when not hitting gas and vehicle not on cruise control. Vehicle jerks when changing gears. Vehicle also studders when pulling out on city streets. Purchased the vehicle on October 21, 2017 with 34,000 miles. Took vehicle to certified Jeep mechanic on November 6, 2017 with my complaint. They stated the transmission needed to be 'flashed'. I picked the vehicle back up at 4:30pm. After leaving it immediately started doing the same thing. When approaching a stop light on a city street as I began to slow down the vehicle shut completely off in the middle of the road. I took the vehicle straight back to the mechanic and told them what happened. They gave me a rental vehicle as they were closing and didn't have time to investigate the problem. I picked the vehicle back up on November 7, 2017. They stated there was nothing wrong with the vehicle. This vehicle is very unsafe as it randomly accelerates and cuts off randomly while driving. Jeep needs to recall this model before someone gets killed. Every time I drive this vehicle I am worried it's going to cause an accident. I've owned the vehicle for only three short weeks and I've already had it in the shop twice. I haven't even made my first payment.

- Princeton, WV, USA

The vehicle accelerates when I am trying to slow down. This happened top me while driving in my neighborhood and happened to me while driving down the highway. Almost caused me to hit another vehicle. Had this issue before when car was almost brand new, took it to the dealership and they flashed the system. Said it was a recall. Car drove fine for a while but now I am having the same issue again.

- New Caney, TX, USA

The vehicle transmission shift quality is erratic! occupants experience lurching and bucking sensation at low speeds in both forward and reverse motions. This results in a potential safety concern for pedestrians in addition to an unsafe and uncomfortable ride in the vehicle. An unmistakeable consequence is the impairment in value of this vehicle in reference to resale. The dealership has attempted to remedy the stated issue on several occasions with no success. The dealership has also on multiple occasions stated that future software upgrades will alleviate the shift quality issue of this 9-speed automatic transmission but has yet to deliver any such remedy. Please advise!

- San Diego, CA, USA

Driving down the freeway and I suddenly have no power. I could push the throttle pedal to the floor with no response. I had to make it across multiple lanes of traffic going 75mph and pull to the shoulder. I tried restarting and it shuttered and died, twice. Let it sit for a min and then it restarted. It happened 2 days later. This time I was pulling away from a stop sign and I had no throttle response. I slammed the gas pedal to the floor and it shuttered and got power again.

- Elizabeth, CO, USA