Vehicle has a delay when going from stationary to accelerating. This is very dangerous when making left hand turns. There is a recall for 2015 Jeep for this same issue, but for whatever reason mine which is experiencing the issue first hand is not on of them.

- Lancaster, CA, USA

response at complete stop when pressing acceleration pedal. Not safe when pulling into traffic. *this has happened multiple times. *tapping engine noise

- Tucson, AZ, USA

Under the Chrysler warranty, multiple problems with the transmission resulted in complete replacement. Right now, (out of warranty) the power transfer unit has failed. It appears to be related to the recent recall that required a flash of the computer system to prevent deterioration of "splines" within the unit. I had that done several months ago. Now the entire transfer case is clattering and the dealer told me that it was not covered under any recall. I am being asked to pay over $3,200 including today's diagnosis and wait 3 or more weeks to backorder the part. I will proceed with the work, however, they have no clear timeline, so I parked the car as it is apparently dangerous to drive, even if I could stand the noise. I believe this is part of the prior recall and want help to try to determine this. I now understand that this report is really just a bookmark in case you all decide to investigate if there are multiple instances of the same thing. The transfer unit clatters when I press on the gas to make the wheels turn. I have had it assessed by an independent mechanic first, then the dealership and they are in agreement that the power transfer unit must be replaced.

- Saint Petersburg, FL, USA

Vehicle continously flashes error code 'service shifter' on dash screen. In addition all lights illuminate on shifter assembly. Able to clear fault be restarting vehicle. Does not seem to affect shifting of vehicle. Been happening on and off past year.

- River Falls, WI, USA

While driving the service shifter message displayed on the dash and the shifter had red light light up for park reverse neutral drive and manual. Upon more research many people have complained about this issue and having to have the entire shifter assembly and wiring harness replaced

- Fort Lee, VA, USA

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 mph, the service transmission message was displayed on the instrument panel. The vehicle was driven to her residence. The contact took the vehicle to lafontaine Chrysler Dodge Jeep Ram Fiat of lansing (6131 S Pennsylvania ave, lansing, mi 48911) where the vehicle was diagnosed with a software update issue. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 28,284.

- East Lansing, MI, USA

Just after I started Jeep. I had a warning beep. Dash has service shifter on it. All the lights along the shifter were lit up as if shifter was in all the positions. Drove it a short distance. Stopped turned off ignition. Restarted vehicle and it was cleared up. Have 59036 miles on Jeep.

- Salem, VA, USA

The car was parked at a gas station when the car was turn on there was a loud noise and it started shaking then the service engine light went on, also the D was flashing and the light for ice control was flashing as well

- Berwyn, IL, USA

On a Sunday the 25th October my vehicle was parked at home getting ready to go to the shops didn't want to go forward but it was automatically reversing. It changed to low gear and didn't wanna increase speed above 40km/hr, it deactivated all sensors. It lost power and started jacking but was only reversing. I called Jeep sa sandton on Monday as it did the same thing they said it must be town must towed. On arrival I was told M vehicle has ptu problem, it is not transmitting power to the front wheels. And I need to pay for replacement of ptu. I asked what causes this ptu, the service girls said she doesn't know. I googled and discovered that my vehicle was recalled for this ptu software update because these cars experience this problem. But no one informed me despite that my car went for a service with Jeep in May. The dealer and fca johannesburg is refusing to fix the damage and to update the software, the car has been with them for 2 weeks, and I am told I need to pay, while the information is clear that the recall was worldwide, and irrespective if your car is still under warrant or not the ptu needs to be updated and replaced by dealer free of charge.

- Mafikeng, SD, USA

Driving down the road not even 2 miles from home the car just shuts off. Only warning was a the auto start/stop warning light on the instrument panel. Was able to coast to the a atop sign with no power steering or power brakes. Before coming to a complete stop the car started up again once I sat for a min or two. I didn't get 1 mile from that stop sign when the car died again. Same warning light. This is could have been deadly had I made it to the interstate and it stalled there. This has happened more times than I can count. It typically happens on the first start of the day. The car will run and then start running really rough for no reason and usually stalls out.

- Woodridge, IL, USA

If I'm coming up on a red light and it turns green before I have to stop when I press the gas pedal it hesitates to go then it jumps forward very hard. Also if I'm pulling out sometimes from a complete stop it will do the samething by hesitating then jumping forward.

- Marion, NC, USA

Service shifter light comes on and it effects the shifting of the vehicle. If you turn off the vehicle the light resets. Unable to diagnose at this time at the dealership. Happens when the vehicle is in motion. The vehicle has a hesitation/delay in acceleration.

- Summerville, SC, USA

No acceleration, RPM stuck at 5000 for an extended time before dropping, clunk noise, hard shift especially into park. Between 60,000 and 70,000 miles had 3 major repairs.

- Conroe, TX, USA

While driving down the road several times the past month my vehicle has shut down. All lights stay on in car and headlamps etc. But the engine shuts down you lose power steering and when you go to crank the engine over it will do nothing for maybe 5 to 10 seconds before you here the belts and fans start to crank. Had the starter, alternator and battery tested. Replaced the battery and it still does it just not as often.

- Fort Wayne, IN, USA

Jeep shifter not working right. When driving the Jeep stops comes up on screen shifter not working then says to put in park and shift to desired gear.but I have to shut off car and restart before it will work.

- Silver Lake, IN, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the transmission would erroneously shifted to neutral, causing the vehicle to lose motive power. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were not notified of the failure. The failure mileage was 95,000.

- Muscatine, IA, USA

While the car was moving the service gear shift warming came on and all the gear lights where on.. transmission issue continue when putting the car in drive it jerks very hard or when you press the gas the car jerks violently

- Fort Worth, TX, USA

While driving all lights on the shifter came on and a message on the dash said service shifter. This happened before and the shifter was replaced at 43472 miles December 23, 2019

- West Berlin, NJ, USA

2015 Jeep Cherokee latitude. Consumer writes in regards to ptu inline spline safety recall. The consumer stated the vehicle would clunk upon acceleration. The dealer could duplicate the failure. The vehicle then experienced a loss of power. The vehicle was repaired, but the failure persisted.

- Apache Junction, AZ, USA

Service shifter warning shows while driving, sometimes while starting vehicle will not allow to change gears without turning off and then back on multiple times.

- Jefferson City, MO, USA