CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
34,587 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2014 Jeep Cherokee Owner Comments (Page 8 of 13)

« Read the previous 20 complaints

problem #119

Mar 022019

Cherokee

  • 60,000 miles

A D V E R T I S E M E N T S

The car has jerked since I bought it two years ago and for about 6 months now it has been presenting a transmission issue. The car starts to flash with 'service transmission ' and the check engine light comes on - after that the car starts to get stiff and as soon as I come to a complete stop the car turns off the car turned off this happend twice and I took it into the local Jeep dealership where they told me on me at stop lights both times - I was able to turn the car back on after about 5 mins and continue driving that it was not a transmission issue and fixed the recalls and I was on my way - then the car started to do this again it stopped on my three times in one week alone saying service transmission.

- Reno, NV, USA

problem #118

Mar 172019

Cherokee

  • 60,013 miles
Jeep started shutting off while driving down the road, and the transmission shifts when it shouldnt and shifts really hard sometimes. I had to have ot towed to the dealership today, it would not restart after shutting down when I was drivivg

- Franklin, PA, USA

problem #117

Jan 202019

Cherokee

  • 47,000 miles
While driving anywhere the Jeep stalls out it turns off and no warning almost got hit 3 times..there's no warrning I have kids which me..there is only 47000 miles on this we just got it.this happends while driving.

- Palm Bay, FL, USA

problem #116

Mar 142017

Cherokee

  • 2 miles

A D V E R T I S E M E N T S

The transmission slips and when your oil is low the car dies on you the car has died on me and on highways back roads pulling out of my driveway transmission is slipping all the time

- Strongsville, OH, USA

problem #115

Dec 142018

Cherokee

  • 47,000 miles
Car was bucking, jerking, stalling while driving in traffic. Warning light said service transmission. However, service said code said emissions issue and no open recall.

- Bayville, NY, USA

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problem #114

Oct 172018

Cherokee

  • miles
Replace the front wheel bearings in the Jeep in April of this year. In late October took the Jeep back in for regular maintenance and it turns out that the front right bearing was already bad, the mechanic could move the wheel around with his hands. Less than a few thousand miles were put on it.

- Cameron, NC, USA

problem #113

Dec 012018

Cherokee

  • 109,000 miles

A D V E R T I S E M E N T S

Consistently since the vehicle was purchased, it will, without warning, stop while driving and remain incapacitated. Will not turn on. Dealer keeps saying it's low on oil even though when this happens I am usually several thousand miles away from next schedule oil change. Get oil checked and topped off frequently. They still say it's low on oil not leaking. Shows message shift to park then desired gear. After flashing message car is incapacitated. Safety hazard. Frequently known and reported from 2014 Jeep Cherokee sport owners. Stalls while driving. Will this be ignored until someone dies?

- Rocklin, CA, USA

problem #112

Nov 102018

Cherokee

  • 99,000 miles
I was driving down the garden state parkway in NJ around 6 or 7 pm when there was what sounded like an explosion. It turned out the rear windshield shattered while driving down the road. I did not see or hear anything hit the car and looking at the damage it looks like it is related to rear defroster because that is where the most damage is on each side.

- Springfield, NJ, USA

problem #111

Nov 082018

Cherokee

  • 84,030 miles
When I'm driving my car will just stall without warning until the car becomes to a complete stop. This has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and I had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. They also told me they had other customers complaining about their Jeep-Cherokee stalling on the freeways and in the middle of traffic. My vehicle stall on me when I was driving on the streets and I would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.

- Houston, TX, USA

problem #110

May 222018

Cherokee

  • 60,000 miles
Twice while driving my car it has died without any warning. The first time I was driving down a parking garage ramp and the car died and the brakes and steering while locked up. The message on the dashboard said press the brakes to shift gear. Luckily I was able to shift the car in park after a few seconds and started the car again. The second time I was driving and was at a stop sign. When I went to step on the gas to go the car died out and this time there was no message on the dashboard and again after a few seconds I was able to restart the car. I took into the dealership and they said there was nothing wrong with the car and that they know that the vehicle shuts down if the oil gets low but my vehicle showed 30% oil so I know that was not the problem.

- Minooka, IL, USA

problem #109

May 092018

Cherokee

  • 65,000 miles

A D V E R T I S E M E N T S

There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains. It is pooling up in these areas and there are electrical components right by this.

- Corinth, TX, USA

problem #108

Oct 232018

Cherokee

  • miles
Hi I have brought my car into the dealership several times and continues to experience the same issues. When I drive (20-25 mph), the car jolts as if someone has hit me from behind almost as if the car is shifting or downshifting gears. When im approaching a stop light and gradually slowing down without my foot on either the gas or brake, the car jolts back and forth. This also occurs when im driving uphill and downhill around 20 mph. I am scared to drive my car as this is a risk that I will crash due to the shifting. I have brought the car in several times, they have told me they did a software update in which did not work, I experience everyday when I am driving and continue to be worse everyday.

- Leominster, MA, USA

problem #107

Oct 012018

Cherokee

  • miles
Takata recall. My Jeep tends to randomly jerk while driving and coming to stops.

- Charleston, SC, USA

problem #106

Mar 032018

Cherokee

  • 20,280 miles
My transmission light tutned on. My vehicle would not start. Sometimes my key would get stuck in the ignition. My vehicle would stay stuck on reverse, neutral. Or drive. All this in a matter of two days. Dealership said it was my transmission. Turned out it was my control module. Still having a hard time with the gears. They feel like I am driving an old car. I have less than 25,000 mi.

- San Antonio, TX, USA

problem #105

Oct 032018

Cherokee

  • 105,000 miles
When driving, engine will randomly shut off and display will show "shift to P then to desired gear". at one time it also displayed "battery low voltage" again, this happens randomly in our subdivision after accelerating from a complete stop or turning.

- Lowell, MI, USA

problem #104

Sep 172018

Cherokee

  • 55 miles
My horn and my cruise control won't work for some reason. I would like to request a recall so it can be repaired properly. Those are the two problems that I'm having with my car so I can drive safely and cautiously. I care about my safety and others while I am on the road.

- Bronx, NY, USA

problem #103

Jul 232018

Cherokee

  • 52,200 miles
When the vehicle was in motion, I was on a city street, the vehicle randomly stalled while driving 10mph. The dash screen stated, "place in 'P' then select gear." I then placed the car in park and tried turning the ignition but it did not start. I had to get a stranger to jump start my car and eventually the car started. This happened a few months ago and since then this has happened twice. The second time this happened, vehicle was in motion while pulling into a gas station on a city street and it randomly stalled. I turned the ignition and it started up. This is extremely dangerous and thankfully on both occasions there has been no car driving behind me.

- Portland, OR, USA

problem #102

Oct 102017

Cherokee

  • 44,780 miles
Every single night, I will be driving and the car is in motion and a light comes on the dash that says 'service shifter.' This car has already been marked as a lemon for this same exact issue, I have taken it to the shop 4 times in the year I have owned it to get the problem 'fixed' and it still is messes up.

- Marion, IL, USA

problem #101

Jan 012018

Cherokee

  • 60,000 miles
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off. Sometimes when I start the car, need to wait 15 minutes or more before it starts. Other times it fails when driving. Jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly

- Gowrie, IA, USA

problem #100

Aug 282018

Cherokee

  • 45,000 miles
My 2014 Jeep Cherokee trailhawk started having issues where traction control would engage when stopped at a light and it would stay on until the car was turned off. This progressed to an instance where I was stopped at a light and traction control engaged while stopped and the engine stalled. I took the car to the Jeep dealership and the only code was to check wire connections, which they said they did. The car drove fine for about one day, then, while on the highway, the dashboard and radio would start to cut out briefly and come back on. Once I was off the highway and stopped at a light, traction control engaged. At the next light, the car stalled again. I used a code reader and there were no codes available. This could cause an accident if the car loses power when driving at highway speeds.

- Bethesda, MD, USA

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