CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
34,587 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2014 Jeep Cherokee Owner Comments (Page 9 of 13)

« Read the previous 20 complaints

problem #99

Jul 032018

Cherokee

  • 54,000 miles

A D V E R T I S E M E N T S

My car started to stall out. I took it to my mechanic who advised that there was no oil left and that was the cause. There was no oil light that came on to indicate low oil. I was advised that my vehicle burns oil 3 times faster than other vehicles and that I would need to check the oil every day to make sure there is enough in the car. I was also advised to check if there were any recalls on my vehicle. I input the VIN # and 0 recalls came out. Now I also have a burning smell when I drive my car.

- Barnegat, NJ, USA

problem #98

Aug 122018

Cherokee

  • 84,197 miles
I first experienced what felt like my transmission wasn't shifting properly right away. I noticed it in lower gears. I took it back to the dealership and they said everything was fine. I then started to experience my engine randomly stalling. I would be going slow and I was usually taking a right turn. I went to turn on my car and it said engine failure. I called the dealership and they said to tow it to them. I received a call that the reason my car ahut off was because there wasn't any oil. I have all my records and my oil had been changed at a dealership less than two weeks prior. So they put oil in it and said I was fine. Within a week my car died turning right on rail road tracks in an instersection. We had to have a police officer come and push us off the tracks and wait for us to get towed. The dealership told my there was a harness that needed to be replaced and it would cost $700! they said that he harness was under my hood when I did research it was discovered that it was in my trunk. They said it needed to be replaced due to water damage. In my trunk? I did research and found this harness was a common issue but it didn't have anything to do with the issues I was having. Now it is a year later and we are having the same issue. My service lights will turn on randomly. My engine stalled on the highway going 70 mph. I am at a loss what to do. My two year old has been in the car with me when this happens and I just want to know my car is safe to drive.

- White Bear Lake, MN, USA

problem #97

Aug 112018

Cherokee

  • 39,500 miles
Alternator has died under 40,000 miles and requires replacement. Vehicle is a V6 3.2L

- Ashburn, VA, USA

problem #96

Jul 032018

Cherokee

  • 41,700 miles

A D V E R T I S E M E N T S

According to owners manual and Jeep, this vehicle is designed and capable of being flat towed behind an rv. There was a supplemental document from Jeep advising if you experience a wobble when towing you need kit 683214ab. This needs to be mandatory as it happened twice in the last month after towing thousands of miles, the Jeep will start violently wobbling when driving requiring the rv to fully stop in order to recover. On the two occasions, there was no warning. The first issue the car was swinging so much it damaged the rear passenger car tire rim by hitting the curb. Luckily there were no bikers or pedestrian at the time. The rv was traveling less than 25 mph on flat street roads. The first time we turned a hard right and was +200 from the turn. The second time we turned left and about +200 from the turn. The Jeep is configured with supplemental braking, lights, tow bar, and break away kit. We tow it with a 40' diesel pusher rv about 34K lbs. My request is to have Jeep make this fix mandatory instead of elective.

- Black Diamond, WA, USA

problem #95

Oct 152015

Cherokee

  • miles
My car has the following problems: It jumps when I remove my foot from the pedal right after I start my car. It self accelerate while I'm driving. Jerks forward when I first start driving the car sudden unintended acceleration.

- Middle Village, NY, USA

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problem #94

Nov 302015

Cherokee

  • 16,000 miles
When slowing down not coming to a full stop then accelerating my car does not want to move. There is an extreme hesitation, and then boom ~ the car jerks and finally goes. This has been happening for years now. I have had all the software updates ~ it is no better.

- Danvers, MA, USA

problem #93

Dec 202017

Cherokee

  • 40,000 miles

A D V E R T I S E M E N T S

I pulled out of my driveway in reverse then pulled down my road in drive. Going approximately 5 mph the car then popped a message saying 'shift to P them desired gear' the car was still on but would not accelerate even when I did what the message said to do. The second time this happened I did the same thing. But that time the car stopped accelerating in the middle of the road. Took it to Chrysler for them to say it needed an oil change. But the car did it again twice after the oil change. And now today March 21, 2018 the car did it 5 times in a row and once two days prior. Except this time each time the car was turned back on the car would turn over but would act like it was fighting to turn on. As if I was turning the key too far over for too long. It took each time approximately 40 seconds to finally come on and drive. The fifth time the car stopped accelerating in the middle of the road. Each time this has happened the car stayed running just would not accelerate.

- Soddy Daisy, TN, USA

problem #92

Feb 282018

Cherokee

  • miles
I bought my car in March 2014, since that time my vehicle has been in the shop 7 times for the same thing. I have been to 3 different dealerships since my car is still under warranty and continue to have the same problem. Yesterday on my way home on a major freeway my car put it self in park and shut off this happened several more times until I pulled over somewhere safe to get it towed. I have 2 small children and feel the vehicle is very unsafe to drive I have contacted Chrysler as well regarding this matter. I would like to know when it becomes a concern for people and there families for someone to take action. The dealer ship refused to work with me and put me in a safer vehicle because I am now upside done on this vehicle. So they wanted me to make a $900 dollar payment. This to me seems that the dealership and Chrysler are more concerned with making profit and sales then they are keeping their customs safe. I hope someone opens their eyes to these types of situations. I called the national highway traffic and safety to report this and the lady on the other end of the line had no concern with dealing with it I asked to speak to a manager and was sent to a voice mail. Good to know that we have these guys watching on backs when it comes to the safety of families.

- Deer Park, TX, USA

problem #91

Mar 012017

Cherokee

  • 40,000 miles
Jeep engine shuts off while driving. It is extremely dangerous. The car just shuts off and needs to be put in park before it can be restarted. It has happened taking turns in traffic, getting on to the freeway, and while driving in traffic. 5X total.

- Richmond, CA, USA

problem #90

Feb 092018

Cherokee

  • 58,000 miles
Been having issues with my car every time I fill up. Shortly after, the car acts as if it wants to shut off or it does. A few times the message I saw on the dashboard was "service transmission". if I am driving and there's no traffic, I can feel the hesitation as if it wants to shut off. In traffic it's worse, especially if I come to a complete stop. After a while, the car seems to resolves the issue, however, it happens again when I have to refill the car.

- Houston, TX, USA

problem #89

Feb 102018

Cherokee

  • 73,400 miles

A D V E R T I S E M E N T S

I was cleaning my driveway and noticed a huge puddle of oil underneath my 2014 Jeep Cherokee. Upon further inspection I noticed a substantial amount of oil puddled up around the oil cooler assembly. Oil is splashing all over my engine compartment including the exhaust. I'm concerned of a fire starting so I'll have to repair it right away. The complain is simply this: The vehicle is barely 4 years old and has a major problem such as this. It could be a very big safety risk and have read up as it seems to be confined to the year 2014 of similar engine size or type such as 3.2 or 3.6 L V 6 engines.

- Le Mars, IA, USA

problem #88

Mar 202014

Cherokee

  • 14 miles
Vehicle purchased 3/20/14 ac/heater unit smells foul, blows moldy air into the cabin and driver's and passengers faces this problem began upon purchase was complained about at all subsequent services, they sprayed frigi-fresh into unit, which made passengers sneeze, that only lasted maybe a week, then problem returned dealer finally changed cabin filter after 2 1/2 years, however problem returned, they checked drain plug, it was clogged as well, so they unclogged however, this problem still exists to the present, 2/2018, blowing bacteria ridden air into the occupants faces, unable to reliably use this equipment without noxious fumes contaminating the cabin dealer not pro-active in remedying this problem service invoices are available

- Sunnyvale, CA, USA

problem #87

Aug 152014

Cherokee

  • 5,200 miles
Purchased 3/20/14 transmission issues started at approx. 5200mi delayed shift, sharp hard shift at low speeds, ie. Under 25mph, intermittent, non-predictive occcurence every couple of weeks, then began to increase frequency, problem persisted even after software upgrades and got worse after most recent software upgrade, transmission shifting was all over the board in delayed, short and rough shift along with lurching forward on occasion dealer has not been effective or pro-active in dealing with this issue, transmission is not performing as designed is mal-functioning almost on a daily basis, the lurching, lunging forward is a definite safety hazard, once it almost lurched into the car ahead of me service invoices are available

- Sunnyvale, CA, USA

problem #86

Jan 252018

Cherokee

  • 49,650 miles
Vehicle transmission shifting to neutral while driving on the freeway. Has happened a total of 6 times each time being 'repaired' with what the manufacturer recommends and never fixes the problem. Reoccurs at max driving 100 miles after being fixed. These 9 speed transmissions are nothing but safety hazards and need to be taken out of all vehicles before more fatalities and injuries occur. The manufacturer could easily be found guilty of negligence, product liability, and reckless endangerment as it's been 4 years with absolutely no fixes and placing blame on the drivers of the vehicles.

- Oconomowoc, WI, USA

problem #85

Jan 122018

Cherokee 4-cyl

  • miles
Transmission shifting problem again the outer module was replaced because transmission locked up through the dealership I purchased it from worked well now it's starting to do it all over again ! note dealership has all documentation also there was former complaints file with chysler on this situation before [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Moreno Valley, CA, USA

problem #84

Jan 042018

Cherokee

  • 37,398 miles
My Jeep Cherokee 2014 has been having engine problems since I bought it. Last night was the worst experience, thats why im here. I was on the highway and the Jeep just started to brake on its own. I was sliding in the snow and almost fliped. I was able to control the Jeep. I had trouble pulling it to the shoulder of the highway. Had to force drive to the side. Would not go on reverse. When the town truck arrived, he had trouble putting it on tow truck. This problem needs to be looked at before someone dies over something that could have been fixed.

- Wheaton, IL, USA

problem #83

Nov 272017

Cherokee

  • 36,000 miles
A couple of weeks ago while driving on a city street, I went from a stop sign and drove about 20 yards when my SUV began to struggle to shift and I ultimately came to a complete stop and all the service lights came on. I attempted to continue but could not go forward even though the rpms were revving. I put it in park and waited a few minutes. Then I put it in drive and it struggled to shift but I was able to move forward and make it to where I was going. Later in the day it was laboring to accelerate mainly on city streets, not so much on the highway. Since then it has been running normal, but I fear it's going to happen again.

- Providence, RI, USA

problem #82

Dec 152017

Cherokee

  • 37,600 miles
Left visor no power also garage door opener no power wires smelled like they were burning while driving Jeep later I found out no power left visor & garage door opener no power

- Muskego, WI, USA

problem #81

Dec 122017

Cherokee

  • 45,000 miles
After filling up the gas tank, I was stopped at a red light. My car started bucking, shaking and the service transmission and engine lights came on. The car told me to put it in park and turn it off. It would buck every time I tried to go from a stopped to starting position. I was stopped at a red light on a busy city street, at a busy intersection at night and terrified that I was going to get rear ended.

- Flower Mound, TX, USA

problem #80

Nov 052017

Cherokee

  • 40,008 miles
My Jeep is having transmission issues. It is displaying the service shifter on my dashboard and having difficulties shifting into drive. The last time it worked my car automatically turned the emergency brake on while I was driving to!!! I have exactly 40,000 miles.....

- Warren, MI, USA

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