CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
34,587 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2014 Jeep Cherokee Owner Comments (Page 7 of 13)

« Read the previous 20 complaints

problem #139

Sep 082019

Cherokee

  • 81,000 miles

A D V E R T I S E M E N T S

This is my 2nd complaint since the transmission issue on 8/6/19 (tracking #11242090). I have not received an update regarding that issue. I followed up with the manufacturer who informed me that my VIN was not associated with the recall. On 8/7/19, I had the dealer perform a diagnostic test and they found that my SUV required a software update on the transmission and powertrain. The same recall affecting the 3.2L but not issued to my VIN. On 9/8/19, my SUV began surging multiple times when I was in idle at city stoplights and died when in shifted into park three times within an hour. The only indication of an issue on my dashboard was the battery light that came on once the car died. The dash and radio continued to perform fine but the engine shut off with the key still in the ignition. I had the battery tested on 8/06/19 along with the alternator and terminals and they were at 100%. the battery was new when purchased 11/2018. I'd like to resolve this issue in order to feel safe driving this vehicle. I can provide further documentation from the dealer bayside Chrysler Dodge Jeep Ram 10535 automall parkway, D'iberville, ms 39540 or it can be requested from them directly.

- Gulfport, MS, USA

problem #138

Aug 302019

Cherokee

  • 83,000 miles
Service shifter message locks speedometer screen and all gears light up to display prnd. This happened while vehicle was in motion. Also happens when parked with the car running and when shifting into reverse.

- Cape Coral, FL, USA

problem #137

Jul 202019

Cherokee

  • 65,000 miles
While driving down the street my car switch from 4WD to neutral and started making a very loud noise, then suddenly stops in the middle of the road. I was unable to drive forward at all. To be able to get out of the road I had to drive backwards into a parking lot. The car now wont drive forward.

- Racine, WI, USA

problem #136

Jul 112019

Cherokee

  • 27,900 miles

A D V E R T I S E M E N T S

While driving, the vehicle had a hard shift when starting to accelerate. Recently, I went to leave work and vehicle wouldn't start and was told it was a fuel pump. Few days later, the vehicle started several times. Two days later, I was driving on the interstate and the rpms started going down and I eventually stalled out luckily I was able to pull off to the side. Few minutes later the vehicle started and I made it almost home until my vehicle stalled out again while sitting at a red light but this time in the middle of traffic. The battery light came on because the vehicle was shutting down. Shift to P message came up as well. I tried turning the vehicle on and off like I did before but it wouldn't start. Finally after two tries it started again so I pulled off into a parking lot to wait for my dad. Even just sitting in the parking lot the vehicle was stalling out and the shift to P message came on again. My father went to leave his work and the vehicle shut off again and it was towed to a dealership where it has been for almost two weeks now and they can not duplicate the issue.

- Goose Creek, SC, USA

problem #135

Jul 112019

Cherokee

  • 82,000 miles
My problem started about a week ago when I went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no I was not on a hill I was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to I went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and I yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says I need service on the shifter. I have had this car for 9 months and I drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once

- Morgantown, WV, USA

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problem #134

Jul 022019

Cherokee

  • 50,200 miles
Transmission feels like it is slipping while in motion and it randomly goes into neutral which had to be put into park and then back to drive in order to move. Sometimes it requires a complete engine restart. This has happened randomly and always when I'm driving and on the road or highway but luckily was always able to pull over to the side avoiding a major accident.

- Aberdeen, NC, USA

problem #133

Sep 042018

Cherokee

  • 46,000 miles

A D V E R T I S E M E N T S

Approx a year ago-purchased 2014 Jeep lattitude from dealer. On test drive felt hesitation in shifting. 1-2-3- gear- seller made note to check problem.took following day. In a day or so again noticed problem. Made appointment. Needed software update-now ok. Test drive 3-5 miles. Next day-same problem. Mechanic noticed problem. Needed trans replaced. Trans for 2014 & 2015 Jeep is a 9-nine speed trans. Week later replaced with same type of 9 speed trans. Picked up after serviced--within 10 minutes same prob.back to dealer-mechanic checked--could not duplicate problem--said runs like a 9 speed should. Driiver is problem. Not used to the operation/feel of a 9 speed. Jeep slips gears, hesitation-safety concern-no pickup when from a stop or changing lanes on the roadway. Did some research on google--500 plus documented cases -video of this problem by well known reporter/investigator. I paid a large sum of money for a unsafe vehicle--Jeep is aware of well documented issues-also problem does not show up on scanner-so its not happening. Dealer not giving me a fair deal on another vehicle. Black hole with no light at the end. Note: Difficult to continue-recently out of hospital-and shake with parkinsons

- Kensington, CT, USA

problem #132

Jul 012019

Cherokee

  • miles
My horn will not work at all nor the cruise control is not working at all as well. So is all of the controls on the steering wheel. Also a low headlight went out and I may have a stuck clutch problem as well. I need all of this for my safety, my passengers, and my vehicle safely as well. I am requesting a recall so these matters can be straighten out as soon as possible. I don't know what's going to happen the next day, but I need these situations fixed as much as I can.

- Bronx, NY, USA

problem #131

Oct 012017

Cherokee

  • 70,000 miles
I purchased this vehicle 2 years ago Feb. 2017. I began having transmission issues within the first 10 months. Because it was a certified pre-owed vehicle with a 1 year guarantee they fixed it by doing a new valve body and update. Then it happened again after the 1 year guarantee but I had an extended warranty that covered it and they replaced the valve body again. It did well for almost a year and then it happened again. This time they said it was a wiring harness issue not the valve body and replaced it. Not 3 months have gone my entire driveshaft basically seized up and this time they had to replace the drive shaft. This was all covered under my extended warranty. When I went to pick up the car I drove it away and it began to make a popping noise. I took it back they could not find it and sent me away. 3 months later I finally called planet Honda where I purchase the vehicle and asked if I could get it in and explained the situation. They ran my VIN and said there is an open recall with no solution.....they did tell me to bring it in and they would see what they can do. I am extremely frustrated. I have had my Jeep in the shop 5 times for transmission issues in just over 2 years....I am so excited concerned that this is going to continue and soon my warranty will run out and then what will I do!"!"! not to mention the frustration of having to find rides to work while they figure out what it is and if its covered by my warranty and then worrying that they will not honor or fix it within the time my rental is good. I cant even put into words my frustration..... the first 3 time a my vehicle malfunctioned it was stationary. The 4th time it was in motion and I almost wrecked my car. Currently im driving it with the popping noise coming from my transmission because I do not have any alternative...

- Westminster, CO, USA

problem #130

Jun 212019

Cherokee

  • 112,000 miles
Shift lights all come on resulting in car stalling out on take off. Jeep has stalled out on me many times in the middle of intersections. Will have to turn off car and restart.

- Haughton, LA, USA

problem #129

Jul 012019

Cherokee

  • 63,714 miles

A D V E R T I S E M E N T S

I have a 2014 Jeep Cherokee sport and my service shifter came on and my car wouldn't start unless I jump started it, called the dealership they said they never of heard of anything like that, I think this needs to be investigated or someone is going to end up kill because of there car messing up.

- Kansas City, MO, USA

problem #128

Jun 252019

Cherokee

  • 55,990 miles
This is the second time it's happened. After I fill up a tank load of gas, the car wants to lunge forward after coming to a stop. It does a few jolts before it picks up speed. Today, when I cranked it, it stalled. I turned it off then cranked it again and it was fine. Then I pulled out the driveway and proceeded to drive down the street (35 mph). When I approached the stop sign, the car said 'shift to park to shift gears.' I shifted from drive to park, waited a minute, then back to drive. The car would not go. I turned it off and then back on, shifted to drive then proceeded to drive. I got up to 45 mph and approached a stop sign. The car said 'shift to park to shift gears.' At the stop sign, I shifted from drive to park, waited then shifted to drive. The car would not go. I turned it off then tried to turn it back on and it stalled. I turned it off then waited a few minutes before turning it back on.

- Aiken, SC, USA

problem #127

Apr 232019

Cherokee 4-cyl

  • 95,500 miles
My vehicle was engaged in active use of cruise control, I had brand new tires, and something happened to the vehicle to where it caused an unsafe push of acceleration and the car lost traction on the road. The vehicle ended up rolling 125 feet off a small drop into a river. None of the airbags deployed despite having 13 points of impact. I had to extricate myself from the submerging vehicle. I the roads were paved with gravel on either side. I was traveling at 55mph, and following the curve of the road.

- Portland, OR, USA

problem #126

Jun 192019

Cherokee

  • 44,800 miles
This vehicle will make its 3rd visit to dealership for shutting down while moving. Previous 2 visits I was told vehicle needed updates. Was updated 2 weeks ago and the issue happened again today... first steering wheel locks up, ,,tachometer goes to zero..engine shuts down..light comes on and says put vehicle in park and restart. Vehicle is unsafe to operate. Dealership is guessing at this point but I cannot pit my son's life in jeopardy. What can we do?

- St. Petersburg, FL, USA

problem #125

Jun 012019

Cherokee

  • miles
My oil sensor malfunctioned and light stayed on resulting in oil around it and it having to be changed out.. which shouldn't have happened??

- Johnston, RI, USA

problem #124

May 222019

Cherokee

  • 73,731 miles
While driving my gear shift suddenly has all lights engaged (park, drive, reverse, and neutral) simultaneously. Has occurred multiple times on both city streets and highways and only resolves by turning engine off and back on. Unknown cause.

- St Louis, MO, USA

problem #123

May 292019

Cherokee

  • 126,115 miles
While driving all lights lit up on gear shifter. Pulled over and shut off then restarted and lights went off. I had the shifter replaced last year

- Torrington, CT, USA

problem #122

Apr 292019

Cherokee

  • 102,000 miles
I have noticed in the past few weeks that my Jeep will stall and will not start back up again. I try and it wants to but doesn't. then about five minutes later it will start and all is good. I thought it may be the gas but I have gone through different tanks and different gas stations and it continues to do this. Usually first thing in the am. I have been stuck in the middle of the road as it will start to go but stalls. What is wrong woth this vehicle.?

- Bath, NY, USA

problem #121

Apr 062019

Cherokee

  • 110 miles
Since we bought our car it has had several recalls as well as electrical, computer based, and power train issues. None of which were explainable. We were sinply told to take it to Jeep, put hundreds of dollars in to fix it and get it back. We've only had the car for abut 4 years. Yesterday, within a month of the last occurence, our car has frozen on us and will not start. Jeep hasn't done anything about this. We've known several other people who have had this same make and model who have had the same problems. We are not in a financial position to keep putting money into a car that should last us longer, or to sinply just trade it in since we still owe 10K on the car. This has also put our kids safety at jeopardy, has caused us loss of work days on top of putting us in a more financial burden. There needs to be something done about this. It is unfair that we soent so much money on a car that has malfunctioned several times due to being built so poorly.

- Royersford, PA, USA

problem #120

Apr 022019

Cherokee

  • 66,000 miles
Around 4:30 pm, after just a few seconds of leaving my driveway, a message came on that stated I needed to put the vehicle in park before I could shift gears and then my battery light and engine light came on. I pulled over, put vehicle into park & then shut it off. Restarted it, but struggled to start.. attempted to restart a third time but was dead. Turned the key to run to see what lights stayed on the dashboard the battery was still on while the engine light disappeared. After waiting about a half hour, my father in law was able to give me a jump. Car started and was able to drive get the battery replaced. However I read last night similar complaints, with the battery not being the issue so my husband will be getting the previous battery we had, tested this weekend.

- Mcdonald, PA, USA

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