CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
38,703 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee engine problems

engine problem

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2014 Jeep Cherokee Owner Comments (Page 3 of 25)

« Read the previous 20 complaints

problem #450

Jun 062022

Cherokee

  • miles

A D V E R T I S E M E N T S

After filling up the gas tank the engine stalls at stop light. I must quickly place car in park and restart the engine. This happens multiple times as I drive home. Then as I start driving again the engine seems to be hesitant and feels like it is "bucking" me. After the first time this happened it seemed to go away after fuel level in tank went down. When I filled the tank again the problem reappeared. This has happened twice to me. This is really a life threatening hazard.

- Buffalo Grove, IL, USA

problem #449

Jun 022022

Cherokee 6-cyl

  • miles
Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn-??t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions, service park brake also would not dtart. This is about the deventh time this has happened in less then a year

- Budd Lake, NJ, USA

problem #448

Jan 252022

Cherokee

  • miles
I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired for a month and some change until i got it back. At first I thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. I-??ve tried different gas thinking it could be bad gasoline. When the vehicle shuts down it-??s difficult to get it to restart. Now it is saying service 4WD which i believe is something with the transfer case because its not the axels or differentials which I had replaced from Jeff D Ambrosia. Looking for assistance to get my vehicle driving safe and possible reimbursement or help, I have all my receipts from what has been done to my vehicle since I first bought it in 06/20/20 For my birthday present. There is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels, rear diffs, alternator, etc) and try to diagnose it from there. I know about the mechanisms myself and my buddy who is an authorized mechanic. I am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! Thanks

- West Chester , PA, USA

problem #447

Nov 162021

Cherokee

  • miles

A D V E R T I S E M E N T S

Acceleration and emergency brake when I put on the brakes the car accelerates and trying to get on expressway its a long time before the car can go full potential. The emergency brake comes on unexpected. I dont fell safe when emergency brake comes on at any givin time. If I brake after I let go of brake car accelerates and going on a curve is the same and its very scary. I took to dealer for recall and they updated nodule for gears I went back and they did update on transmission nodule. Got the car back 2 days ago the first day it started again on acceleration after braking. The 3rd day engine light came on. How can they sell a Jeep like this my life is valuable and I dont feel safe. I dont try my car far scared if I get in to an accident and I only had this car for 6months been going back and forth literally everyday to fix the issue and noone is doing anything. Please do something. It has been inspected 4 times and they cant find what the problem is. No warning till 4 months after purchase then engine light was coming on and off.

- Boston, MA, USA

problem #446

May 192022

Cherokee

  • miles
One day while we were driving, shifting became very slow and harsh. A few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. No 4wd, no traction control available etc. Gigantic safety hazard, especially. With no prior indications or warnings.

- Minocqua, WI, USA

problem #445

May 152022

Cherokee

  • miles
Car stalls out after fueling

- Columbia , SC, USA

problem #444

Apr 052022

Cherokee

  • miles

A D V E R T I S E M E N T S

When the fuel tank is filled, to the first click off of the pump. The vehicle will stall, sputter, and is hard to accurate. The dealer has all ready replaced the fuel tank, evap line, and a puger valve, but still has the same problems. I have almost getting rear ended when it stalls a couple of times. Still has been going on for 2+ year. Vehicle drives fine after 30ish miles after filling it up.

- Phoenix, AZ, USA

problem #443

Apr 032022

Cherokee

  • miles
Leaving to go get Wife's computer today my Jeep ran terrible, kept trying to stall I just filled up at Costco to top off the tank yesterday. In the next subdivision after passing through the back gate the transmission "D" light started blinking. Pressing the gas pedal at 15 miles an hour did nothing. No forward acceleration nor any acceleration at all. Just coasted to pull over where I could safely as the Jeep coasted powerless. Pressing the gas peddle barely raised RPMs like a throttle car would have done. I had to stop the Jeep put it in park and then put it back in "D" drive and it at least my jeep moved forward when pressing the gas peddle. As I continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. Felt like the transmission was loose and dangling under the Jeep, but it is still securely bolted to the Jeep. I decided to go back get Wife's car and drop the stupid Jeep off at the dealer again to find out what's wrong with it. At least if it broke down on the side of the road I could run our errands. This constant problem is a major safety concern. If this happens on the interstate it can easily cause a major crash. The dealer can't figure out what is wrong, or so they claim. This happens every couple of months. I don't trust Jeep to keep me safe while driving. This needs to be investigated so owners know the truth.

- Ellenton, FL, USA

problem #442

Mar 012022

Cherokee

  • miles
OME Oil Filter Housing is made of plastic and it cracked, causing the Jeep to leak oil. This is a common issue with the 3.2L and 3.6L jeep motors. So common that the original part has been discontinued and replaced with one made of metal. That fact that Jeep has discontinued the original part and replaced it with a better one should be grounds for a recall and be covered my Jeep. Instead I have to pay $200 for the part and because of the labor required to replace the part, my total bill is almost $1000.

- Severna Park, MD, USA

problem #441

Mar 122022

Cherokee

  • miles
Engine stalls without warning. One occurrence stalled while in reverse, steering wheel jerked 3 times. After every stall has had the warning "Four wheel drive temporarily unavailable". Also had one that flashed "ECU Off" this has occurred mostly at low speeds. Happened twice today making it the sixth and seventh occasion.

- Thomasville, NC, USA

problem #440

Feb 282022

Cherokee

  • miles

A D V E R T I S E M E N T S

As I pulled up to a stop light the transmission light blinked and the car started to stall. Sputtered for a second then went away. About 3 min after as I was pulling in front of vehicles when I turned the car stalled and died in traffic. Car wouldn-??t restart for almost 30 sec but in traffics felt like a lifetime. Finally started and was able to pull off road but as I sat there car just would seem like the transmission was catching and stall out.

- Corpus Christi, TX, USA

problem #439

Dec 012021

Cherokee

  • miles
Oil filter housing is leaking oil onto the engine and dripping on the ground leaving puddles. This is a problem with the 3.2 engine and the 3.6 engine. There are thousands of these engines on the road doing the same thing. Oil Filter Housing Defective.

- Toledo , OH, USA

problem #438

Jan 012021

Cherokee

  • miles
PTU failed at 20,000 miles (vehicle is driven only a few thousand miles per year). Had PTU replaced by dealer (at full dealer charges), but the problem persists and dealer now wants to replace the differential. This appears to be the exact problem meant to be covered by the 2018 (not certain of date ?) warranty extension to 8yrs/150,000, which assessment was confirmed by an independent repair shop. However the vehicle was manufactured a few months prior to the 2014 starting date of such extension and Jeep/Chrysler refuses to cover it. Because the vehicle is outside the covered period, I never received the warranty extension notice and have only just learned about the extension.

- Bethesda, MD, USA

problem #437

Jan 272022

Cherokee

  • miles
The oil filter adapter has cracked due to it being a plastic housing. Cold weather speeds up the process. The oil filter adapter also has a small torque tolerance for the cap that will also break the housing. This is available for inspection upon request. The safety concern is that the oil leaks out on top of the motor then down the sides and onto the exhaust below causing emission tests to fail. My dealer mentioned this is common but nothing official. The component has not been inspected by police or insurance. The dash indicators don-??t come on till enough oil leaks out to display low oil level.

- Rexburg, ID, USA

problem #436

Jan 102022

Cherokee

  • miles
I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what I had it in my possession. After my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. These strong jerks were so strong it would cause your body to jolt forward. The dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. This vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600 dollars. This vehicle is most definitely a dangerous lemon that it appears that I am stuck with.

- Franklin, WI, USA

problem #435

Dec 012021

Cherokee

  • miles
This vehicle has a known issue that has been ongoing for years. If the gas tank is filled (but not topped off) the car will stall when you begin driving when it sits idle at a traffic light or stop sign during the first 30 minutes of use until some gas burns off. When this car was purchased used in Dec 2017 it happened immediately after the first full tank. When idling or right as you step on the gas the car starts -??puttering-?? and stalls. A message states something like -??put car in park and restart-??. The only way to restart the car is to put it in park, turn it off completely, and restart it. The when you try to go again, it might stall or it might not. This can happen over and over again. When we determined what was the cause we got in the habit of not filling the tank completely, but sometimes you forget. Then as you start driving, it stalls-??multiple times. This is an extremely dangerous situation to be in when the car stalls in the middle of an intersection and will likely end up causing a fatal accident. During a recent recall appointment at Jeep service department, the car stalled as I was pulling into the service department parking lot, so they first hand experienced the issue-??in fact the service advisor had trouble starting the car. Jeep service called me later and told me there was an existing -??Star Case-?? with Jeep corporate. Case number S1814000002. This symptom in the document are exactly what I am experiencing. The suggested repair to is replace the fuel pump, fuel pump -??O-?? ring, and the Evaporative Charcoal canister totaling about $1400. If you google -??jeep S1814000002-?? you will find dozens and dozens of other complaints about the same issue, and not just for the Cherokee, it is other Jeeps as well. While this is a known issue, Jeep refuses to fix or issue a recall on this extremely dangerous safety issue.

- Windermere, FL, USA

problem #434

Nov 032021

Cherokee

  • 104,135 miles
The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "Service Parking Brake", "Service Transmission" and "Shift to Park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 MPH. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the OBD reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,135.

- New Market, AL, USA

problem #433

Oct 212021

Cherokee

  • miles
The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it-??s getting fast or to a stop

- Kansas City , KS, USA

problem #432

Oct 232021

Cherokee

  • miles
My car kept going on neutral last year all of a sudden while driving and we did not know why. We took it to the dealership and they told us everything looks fine. Today I saw there was a service transmission error showing and when I did further research I saw that many other 2014 Jeep-??s had this same issue.

- Greensboro , NC, USA

problem #431

Sep 272021

Cherokee

  • miles
In the middle of driving the car engine will turn off/shut down flashing that the transmission needs to be serviced, place the car in Park. Once in park, the car will struggle to turn back on. This has happened on freeways, stoplights, turns. I have had it serviced twice now with no resolution. This becomes a safety issue because it puts myself, and others on the road in danger if the car comes to an unexpected stop. There is no light that turns on until the moment the car begins to shut down. The Transmission light will stay on for the remainder of that drive. Once the car has been off for a small amount of time, the light will not appear again until it has another episode.

- Henderson , NV, USA

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