Water has leaked in to my vehicle and caused issues with the electronic parking brake to short out and need to be serviced. The epb now automatically engages itself when putting the vehicle in park, causing us to be stranded. Upon investigation, it appears as though numerous individuals with my vehicle that have a sunroof experience the same issue, possibly due to drainage tubes installed by Jeep that they did not make owners aware of.

- Kansas City, MO, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while reversing out of the garage, the parking brake activated independently. The contact was unable to release the parking brake. The vehicle was towed to an independent mechanic to be diagnosed however, the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.

- Indianapolis, IN, USA

I was getting gas and when I went to put the vehicle in drive the emergency brake enabled, with the light blinking. After several attempts to turn it off, finally it dislodged. While I was attempting to dislodge the emergency brake, I happened to be at the gas station where my mechanic is, who I use for oil changes and minor maintenance. He opened my trunk and noticed cracks in the frame, and the entire spare tire wheel well was filled with water. He advised me to take the car directly to Jeep and that they needed to fix this, it was his opinion this was a safety manufacturing defect. I took the car to Jeep, who informed me my car was out of warranty and they would be charging me for this. I contacted corporate Jeep, who unfortunately relies on their dealerships to advise them. Corporate finally told me that after three weeks of the Jeep dealership having my car, they would not be covering the issue due to a front end accident from 2015. I took the car to the body shop who fixed the car from that accident and received his expert opinion that this was all original, never fixed and there was no way the accident could have caused this. He reiterated that the dealership should rectify this issue since it is a safety issue and a manufacturing defect. There is nothing wrong with the gasket and there is no other way, in his opinion, for water to enter the spare wheel well and affect the emergency brake. The car is currently at the dealership, the emergency brake will not dislodge. Jeep needs to be held accountable for this.

- Holtsville, NY, USA

Vehicle does not go while on incline at a stop, revs to 3K RPM then will spin out tires. Delayed start at stop lights and speed ups. Had recall done software upgrade twice, drives fine for a couple weeks then back to it. Had numerous close calls while pulling out into traffic have to let off gas and accel again and pray it goes...

- Fredonia, NY, USA

The contact owns a 2014 Jeep Cherokee. While driving approximately 10 mph, the contact depressed the brake pedal and the electronic brake system engaged; however, it failed to disengage. As a result, the vehicle could not be driven. The vehicle was towed to harr Chrysler Jeep Dodge (110 gold star blvd, worcester, MA 01606) where it was diagnosed that there was water damage to the module. The manufacturer was not notified. The failure mileage was 98,000. The VIN was invalid.

- Worcester, MA, USA

Parking lamp and epb light remains on and the odometer is blinking

- Kernersville, NC, USA

Electronic parking brake automatically engaged and wouldn't release when the car was located at an intersection on a major city street. The epb module is corroded with water damage. This is located in the back of the vehicle near the power lift gate. There was a recall on the power lift gate: Safety recall R27 / NHTSA 15V-393 power liftgate module but the recall only addresses the lift gate module, not the epb module.

- Brooklyn, NY, USA

I have a 2014 Jeep Cherokee latitude it has over 100,000 miles over it I just recently had the transmission service which was no more than fluid change. Recently while driving to a restaurant to pick up some dinner the parking brake service light came on yellow indication came on I was just driving normal weather no snow no rain sitting in line at the drive-thru. I pulled into a parking spot to place it in park and to see if I could release the parking brake as the parking brake indicator light was on. Once I place the vehicle in park the emergency parking brake engaged the brake light came on and it will not release. Had the vehicle towed to my house which is less than a mile away call the dealership and they just kept asking for codes there was no codes to be given. I have tried many solutions including of disconnecting the battery pulling the fuses I have pulled the brake module from the back now that there was a little moisture in there. I tried it out and ride it let it sit a day or two. The brake will not release. Local dealership wants me to bring it in for an expensive diagnosis. After jacking up the vehicle myself I was able to determine that it was only the driver side that will not release.I was also told by the dealer that if I just rocked it between reverse and drive that it would release. It did release once but I literally had to drive with the parking brake on until it did let's not do that again. I replace the module with one I found online from another Jeep Cherokee and it did not correct the problem. Local dealerships have no idea have never heard of it was no help whatsoever

- Petersburg, VA, USA

My electronic parking brake malfunctioned. The vehicle was parked in a driveway and turned off without activating the parking brake. When I returned to the vehicle and restarted it the parking brake was engaged and would not turn off. In addition, the red 'brake' light, and yellow electronic park brake warning light on the dashboard appeared; the odometer was flashing; and, 'service four-wheel drive' appeared on the dashboard message window. After several attempts flipping the parking brake switch from the on and off positions, then holding the switch in the "off" position for several seconds, the parking brake did disengage. All of the lights remained on. Each time the car was placed back into "park" the parking brake would re-engage, and I needed to go back through the same process to disengage the parking brake. I brought the car in for service due to the issue on 9/13/19 at a certified Jeep dealer/technician. The technician advised that the cause of the problem was corrosion of the electronic parking brake module located in the rear of the vehicle, due to water somehow accessing this area. Importantly, the technician could not identify how water got into the area. The technician replaced the corroded module and wiring harness. The technician advised that they could not guarantee that the issue would not re-occur as they did not know how water accessed the parking brake module, but that they had resealed the entire area and were hopeful this would be a permanent fix. I have not had any issues in approx. 60 days/2000 miles since having the module replaced. The cost of the parts and labor to replace the module was $963. I believe this to be a latent defect which adversely impacts the safety of the vehicle.

- Lancaster, MA, USA

Parking brake locked up, car could not move an had to be towed, this happened while in a lot.

- Millbury, MA, USA

Was driving home last Saturday night. 10-26-19, all of the sudden antilock light warning appeared, parking brake warning, 4X4 system. Traction control, and service transmission warning. I pulled over, shut vehicle off, once restarted it was all off, then I drove about 10 miles up.the road. It came on again all lights and warnings, when your driving between 40-55 mph, it seems to accelerate and then decelerate. As if someone was giving it gas and then letting off of the pedal, is how I can describe it. I started it on today 10-28-19, it's still driving the same way with all warning lights on. Code reader doesn't show anything wrong with it. Vehicle has 61,640 miles on it. 2.4L, 9 speed transmission.

- Holton, MI, USA

The electric parking brake set itself and would not disengage, requiring tow. The dealership told mei need to pay for a software update to fix the problem, however I discovered on my own a service bulletin describing the exact problem #08-060-16 the vehicle was parked, but could not be operated. My opinion, either the dealership is incompetent, or purposefully deceitful. Pay for a software update. I asked, he couldn't answer... how did I break the software"?" it is not software, the bulletin says it all.

- Burlington, MA, USA

Emergency parking brake (epb) will not release. Enough complaints that Jeep issued a tsb on it. Although it happened to us when vehicle was parked, it could have been applied when vehicle was moving. Noticed after we went to move vehicle after parked. Display shows "service emergency brake". lots of other complaints on same issue in your database and in Jeep user groups.. please do the right thing and get a recall issued, car towed on a flat bed to daytona Jeep. Left skid marks left in parking lot at embry riddle university. - rear wheels locked and would not budge one inch. Bad tsb mentions water infiltration around epb module near rear tire in rear hatch area. Complaint also filed with Jeep. Case 64649523. Not safe and expensive to repair if no recall. Serious issue.

- Alexandria, VA, USA

Emergency parking brake (epb) locks up. Can not release. Jeep tsb mentions water infiltration around epb module by spare tire causes this issue. This could have happened when driving (it did not). Cant release brake. Cant move car. Brake is electric and releases upon gear shift movement tsb reported that connector and module gets corroded from water that enters from a bad seal. The shorted out module / connector could have cause brake lockup at high mph

- Alexandria, VA, USA

Leaving my driveway the E-brake activated and I could not deactivate the unit. Called aaa to have the Jeep towed to contemporary automotive. The tow truck driver had a difficult time putting the Jeep on the ramp truck. I am fortunate I was not going 50mph. The service adviser said the problem with the E-brake was that a sunroof drain hose was kinked and water cause the E-brake fail.

- Milford, NH, USA

Decelerating on I-75 off ramp to city street, turned off cruse control, Jeep stuttered to a stop when lightly pressing brake pedal. Accelerating cautiously, struggled to accelerate, rmp needle revving high, sluggish acceleration, jolted/stuttered to accelerate to 35-mph then accelerated normal. 4 miles down city street went to decelerate slowly for stop light, "service electronic brake system." Message came on screen, brake pedal became extremely stiff. Brake pedal would not press down as normal. Had to struggle just to get Jeep to stop at busy intersection almost rear ended vehicle in-front of me... placed Jeep in park, turned off & restarted Jeep, as past electrical issues in 2017 have happened with deceleration/acceleration (in 2017 turning off/on Jeep helped(past in 2017 bad battery cell dealership missed had to take somewhere else for correct diagnose/replaced battery)). Light turned green tried to accelerate through intersection to park in parking lot, Jeep barely accelerated to 10-15 mph "service electronic brake system" message came back on after 10 mph was reached. Had to jam down foot to barely move brake pedal 2 cm to come to a stop in the parking lot (almost hit building). Went to put driver side window down before turning off Jeep & driver side window wouldn't go down. Now safety issue might not be covered under warranty /dealership 70,774 mileage. These safety issues should always be covered for full life of warranty not just to 60,000 miles!!!!!

- Toledo, OH, USA

The contact owns a 2014 Jeep Cherokee. While at a stop sign, the vehicle shut down, the brakes lost power, and the anti-skid and check engine warning indicators illuminated. The manufacturer was made aware of the failures and informed the contact to take the vehicle back to the dealer from where it was purchased. The contact took the vehicle back to regal Nissan (770-998-8686, located at 1090 holcomb bridge rd, roswell, ga 30076) and was informed to call a Jeep dealer. The contact called robert loehr Chrysler Dodge Jeep Ram srt and Fiat at 770-382-5885 (located at 567 E main St, cartersville, ga 30121) and was informed to take the vehicle back to the Nissan dealer from where it was purchased. The vehicle was not diagnosed or repaired. The failure mileage was approximately 43,600.

- Acworth, GA, USA

I parked my car on main street in town to pick up my mail. When I got ready to leave my emergency parking break was on. ( I never put E brake on, bit did it by itself) I tried to disengage but it would not. I had to have car towed and it cost me $611.28 in repairs. We were told water and corrosion was found in electric parking brake module and connector. I have been researching this and have found there are several complaints. We called Jeep who told us there was an issue with the E brake but my VIN number didn't match. Obviously it should. Very frustrated with Jeep at this point. Water should not be getting into the module. That is a manufacturer deffect and should be covered as such and recalled.

- Almond, NY, USA

My Jeep Cherokee electronic parking brake has come on by itself and it cannot be turned off. This first happened at the end of last year and I brought it to the dealer and I had to pay for the electronic parking brake switch to be replaced. Last week it happened again and I brought it back to the dealer and they told me that now the electronic parking brake connector and electronic parking brake module both need to be replaced at a cost of $1500 plus. Doing a search on the internet reveals that this is a common problem with Jeep Cherokee. I am afraid to drive the vehicle as this can happen anytime and it is unsafe. To drive. Looking on the Jeep website they have issued a service bulletin that covers the exact issue - electronic parking brake module connector water intrusion. The problem that they claim is due to water damage and it is in a spot where I find it hard to believe any water can get in.

- Pelham, NY, USA

Car dashboard displays "service park brake" and "4WD system temporarily unavailable". car is stationed. When putting car on drive, it does not move when accelerating. Emergency parking button was looked into and it did not resolve the issue.

- Milwaukee, WI, USA