CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
22,950 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
randomly unable to retract electrical parking break, displays "servics parking break". safety risk :if stopped on redlight and the parking break engaged, it won't release, unable to move the Vehicle.
Parking brake randomly engaged, while parked and will drive. I was driving in parking lot so no injury. Had towed for service. Found water in harness and parking brake module.
December 13 5:30 am. Temp 29 deg. Daughter went to leave in Cherokee. Stated see heard noise from back after gear selector was put in reverse to back out went around 10-?? when park brake warning ! With circle. ABS Air bag. I will say most warning light. My first thoughts were brakes were froze and failed to release. Didn-??t understand how Vehicle had moved no drag marks also " Daughter said it had not dragged tires. Vehicle was not driven -??safety issue-?? Went to work so happens i am a ASE, EVT Master Technician for over 30 years and Repair Emergency vehicles daily. So I started to do a little research. Wow. I was amazed. This is a Known issue. Ref TSB 08-060-16 Park brake module water intrusion. Called local dealer Ref TSB for parts and labor was quoted $575 parts 700 labor with all required programming. PBM was in-stock no harness. Back home. Troubleshooting. Basic electrical check batt/grounds/fuse voltage ect. All good. Removed both rear tires check parking brake connector at actuator motors. Good. Performed inspection part of TSB. Connector for water intrusion yes! very obvious Continued with TSB removed Interior trim panels to access PBM and removed. Is mounted with connector facing up -??problem-?? shook PBM could hear water inside.-??problem-?? computer with water inside that controls all park parked function with data links tied to all the Vehicle ECUs there is a high possibility this could cause a lose of Vehicle control. Decided to reinstall and do a little testing on my own Wanted to see if park brake will apply when driving. It will when ECU is moved around full off water park brake will set. Most warning lights in dash will light up. Park brake ECU will affect all systems. Is this a Safety issue" Yes. At minimum this needs be Investigated. Top of ECU was removed around Teaspoon of water was drained out. Have ECU wiring harness. See pic-??s Cause: Water is leaking around body sealer inner fender -??poor workmanship -?? allowing water to run down wiring harness in ECU.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed however, the brake failed to engage. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the electronic parking brake needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed to the same dealer and the contact was informed that the parking brake module was corroded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Emergency brake locked into on position and will not release..park malfunction indicator lamp came up and stayed on..I told dealer there was a service bulletin(08-060 -16)out on it and of course he never heard of it..in my research I found it was a common and very dangerous issue on jeep cherokees because of water intrusion into the connector inside the vehicle..this should be a recall not a bulletin in my opinion..
- Natick, MA, USA
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I put the 2014 jeep Cherokee latitude in reverse backed up. Tried to shift to drive. It stopped at neutral and stuck. Would not shift into any gear. The motor wouldn-??t rev or anything. And could not turn engine off. Had to disconnect battery There was (p) light on, the check engine light, traction control light.
This 7 year old car has an electronic parking break which automatically turns itself on and cannot be disengaged without towing the car to the dealer. This is because this 7 year old car has a common internal leak that soaks the left wall in the trunk and the spare tire component. The left wall of the trunk is where the ECU (computer) that controls the parking break lives and it is water damaged. I'm not sure if this is the best place to report this. If there is a better place please let me know" Is it legal to sell a car that becomes non functional and moldy from hidden water damage after only 7 years, then charge to fix it? This problem is common and I think it needs to be a recall. We live on an island and this will cost over $1500 to fix? There is no way to manually disengage the parking break. Is it safe to have a water damaged computer automatically engaging your parking break? Do these electronic parking breaks count as having an emergency break for the purposes of stopping a car on an icy hill when the breaks fail or to take a road test for the safety of the instructor? Is it legal in Massachusetts that to replace this ECU requires a diagnostic scan tool to align the PROXI configuration data which most small local mechanics do not have"
My daughter was driving and the parking brake automatically came on and locked up the wheels and caused her to run off the road and hit a mail box and slide into a ditch
Within the past year my electronic parking brake seized. I had to have my vehicle towed and parking brake replaced. Mechanic stated brake was damaged due to water getting to the part. This past week while away on business 3.5 hours from home the parking brake engaged when car was parked and would not disengage. I had to have the car towed from the motel to a garage. It was not a Jeep dealership. The mechanic found a service memo #08-060-16 regarding this issue on my Jeep. He knew I needed to get home that day so my electronic brake was unhooked so I could drive. He stated that water again was the issue. That there is a leak in the back window that causes water to pool in the parking brake which this time shorted the computer that runs the switch for the brake. He also stated that this could have caused a fire if I had managed to disengage the brake and continue to drive. After research I see this is a continuing issue in this vehicle year and model. I feel a recall is warranted
Vehicle started to have brake pulsation took vehicle to ase certify tech checked brakes stated pads caliber ok but the rotors were warp front and rear brakes this show rotors are defective from manufacturer stated Jeep are having this problem called Jeep corporate office and rep. Mariela stated to refer to vehicle warranties dont know what this has to do with defective unsafe parts installed in vehicles vehicle was in motion and vehicle brakes were working in correctly causing concern for my safety I have the defective part offered to turn it to dealership so it can be sent to corporate for inspection they refused to accept part stated they are the only ones who can consider it defective
Emergency brake light is on in dashboard. Emergency break will not power off and the light will remain. Emergency break does not click on or off anymore.
While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges". though I apply the pedals smoothly (gradually), the car moves as if I were pumping the brake at ~1 second intervals. Because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that I am stopping). This happens chronically (>1X /week).
I have a 2014 Jeep Cherokee trailhawk I started my car today and I have a "park brake service" message my parking brake is stuck and I can release it. After inspection I found my trunk full of water and found my brake control module full of water and corrode it. I call the dealer and they said they never heard about any issues like this and there is not recall for this issue, after checking online looks like is a common problem for this car models and I cant believe is not a recall for water getting into your Jeep Cherokee trunk. This is a major safety hazard for drivers because this can happen even when you driving your car in the middle of the highway. I hope NHTSA look into this safety issue and have it resolve with Jeep.
The warning light came on multiple times (first day 10/4/2019 driving locally), regarding servicing the transmission, brake and airbag after starting and in a non-moving mode. On the second day of ownership 10/5/2019, I took it to the closest Jeep dealership to have them check on the warning light. The tech advisor gave me a print out of all the error codes showing (quite a few). On the sixth day 10-10-2019, I only had driven it locally when the transmission slipped out of the drive gear when I was at a stop sign. The drive transmission wasn't engaging when I pressed the gas pedal. I put it in 'park' and then back into 'drive', and it then went forward. I drove home, and I parked the Jeep in my yard. I didn't drive it again with a real concern that the Jeep wasn't safe to drive and not wanting to get stranded along a road somewhere. In 11/2019, I next drove the Jeep in my attempt to get it to the dealership service department to have the diagnostics done to find out the exact issues. The transmission did the same thing and slipped out of 'drive' in busy stop and go traffic in route on a 5 lane highway at a traffic light after stopping and giving gas to move forward. This time it took four attempts (placing in park and then drive) before the Jeep would drive forward. I made it to the dealership on a prayer five minutes further down the road. The final diagnosis (12/18-2019) was that the Jeep needs a transmission/engine wiring harness. 'there is a brake in the transmission control module circuit for communication and depending on how the engine flex's, the communication line drops out and causes the tcm to go offline'. on 4/12/2020, I took photos of the code flashing (see attached images). It wouldn't start. One week later, it started and I drove it in my yard to park it farther out of my main driveway. There it has sat for a few months.
I was driving in the highway and the Jeep stop completely with the parking automatically and in the board was blinking transmission service, literally the truck went crazy I couldn't move the truck in the highways thanks god their were not to much people in the road. I got to do a research and many people have the same complain and the same problem on their Jeep Cherokee.
Again the check engine light came on. This is our 2nd engine and the dealer says it is this new engine that needs to be replaced. The Jeep will idle rough, shift on it's own, all the same transmission issues. And now the parking brake locked up and I had to have it towed home. I assume it is the transimission because it still will throw it in neutral while driving.
While driving at a slow rate, the ebrake engaged by itself, bringing the car to a stop and rendering it undriveable. The ebrake would not release when pushing the button down or when shutting the vehicle off and restarting it. Vehicle needed to be towed away.
A D V E R T I S E M E N T S
- Blacksburg, VA, USA