CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
22,950 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The transmission slips and when your oil is low the car dies on you the car has died on me and on highways back roads pulling out of my driveway transmission is slipping all the time
While driving on a 4 lane highway at 65 mph the vehicle partially lost power and would not accelerate, up shift, or ownshift, the brake lights started flashing, along with many other lights on the dash including check engine. I pulled over to the side of the highway and shut off the Jeep. I waited a minute then started it back up. The service parking brake message was on the message center, the odometer is blinking, and 4WD is temporarily unavailable. I had it looked at by a mechanic and they showed me the park brake module had water intrusion and was very much corroded.
The contact owns a 2014 Jeep Cherokee. While driving down a hill, the contact depressed the brake pedal and felt an abnormal vibration. The failure occurred during inclement weather. The brakes had been inspected several times, but the dealer (elm grove Dodge Chrysler Jeep Inc., 2538 national rd, wheeling, wv, 304-243-1999) was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 28,815. The VIN was unknown.
My wife was driving the car on the highway and suddenly lost power and began slowing down. Fortunately no accident happened. The dashboard showed that it had transmision problems. When we bought the car we mentioned the sales person that we felt that the transmission wasn't working good but he answered was that this was something normal. The dealer fixed the break booster about a year ago but the car still shows a low break. This happened when my wife was driving the car and the car suddenly stoped in the middle of the street.
- Fort Worth, TX, USA
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The contact owns a 2014 Jeep Cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji Chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.
Twice, I was driving at 35 mph or less and the brakes engaged automatically all on their own, slamming on the brakes flashing "brake" message in the instrument panel and stopping the car while in motion.the city road was dry both times.first time June 12, 2018, traveling 27 mph, there were large construction barrels along the road on the right side, cars on left, the car in front was 1-1.5 car lengths away, my car was in the right lane, no items on the road surface, my car stopped in the middle of an intersection.dealer couldn't find a stored message or any problems.second time, August 18, 2018, driving in the left lane, grass median with trees, no cars close (all were at least 2-3 car lengths away), nothing on road surface, about 30 mph, on a city street. Dealer again couldn't find anything.this is very scary. How do I know if it won't happen again while driving at a higher speed and the car stops abruptly and I get rear-ended and die?
The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.
I took my Jeep into clear lake jeep3 times and stll not fixed the car came to a stop the ebrake engaged all 3 times I was on the highway came to a trafic light and stopped and when I put my foot an the gas the car jurked forward and would not move because the ebrake eniaged lucky I was not on the freeway I could have been killed I see this is happeningto other people with 2014 Jeep please help
While driving about 60 mph the car lost all acceleration and slowed very quickly, the engine light came on and the assist emergency brake light came on ( I think that was what it said. As I pulled to the road side there was little no rpms. I shut the car off and waited, restarted and still no rpms. I disconnected the battery after googling the problem and restarted and lights where all gone. This was great for about 4 days and maybe 300 miles and again it happened. This time I had my cade reader and received a P1dcd code, I did not clear code but shut engine down and restarted. The car ran with rpms ok but was a bit sluggish. I called dealer when I got home and they said I would have to pay for them to do a diognostic test to figure what the problem is. I drive my kids in the mornings and feel this could lead to a serious accident. I dont feel safe driving it myself let alone my children with me.
After filling my tank with gas I turned onto a nearby roadway and felt my car sputtering and jerking. As I came to a slow stop at a stop light my car abruptly slammed to a stop and made a loud bang/slamming noise and prompted me to shift to park and restart the car. I followed these commands and the car would not move. As soon as I would shift out of park the loud slamming would occur again and I began to smell fumes so I stopped trying to follow the prompts. I put my car in neutral and pushed my car out of the moving traffic lanes and got it towed. The dealership claimed nothing is wrong with my vehicle and gave it back. I have experienced the same issue 3 times since. They replaced an evaporation pressure switch the second time I took my car in and this still has not fixed the issue. The last time the issue occurred I was slowing down on a highway in dense traffic and as traffic started moving again my gas pedal stopped working. I could not accelerate when I pressed the gas I only heard loud revving noises as my car coasted.. when I went to press the brakes and pull off the road I immediately heard the loud slamming noise and my car broke down again in a very unsafe location on the highway. I waited one hour and my car was able to restart and I slowly got it off the highway with my E-lights on. I will be taking it to the shop after the new year.. again. Worst of all after looking into this issue online I see it is common among Jeep vehicles. Not just the Cherokee. Happens after I gas up. It is extremely unsafe as I have almost been rear ended at high speeds by other cars on the roadway. Has been listed in forums as somesort of rollover fuel valve. Please investigate before more serious injuries or even death occurs assuming that hasn't already happened. Also please note that since the work they did on 2nd visit to dealer I have had check gas cap and engine lights
Water intrusion caused corrosion of brake harness and module locking parking brake, vehicle not able to be driven. Vehicle was stationary at the time of parking brake auto engaging.
The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was operated, the brakes failed to respond. The contact stated that the vehicle was pulled to the side of the road and restarted. The service shifter warning indicator illuminated. Ward Chrysler center dealer located at 1412 West main, carbondale, il was contacted and it was diagnosed that the vehicle's body control module needed to be updated. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Since the very beginning driving 2014 Jeep the transmission slips. Taking it back to the dealer service dept for all maintenance asking them to check the trans have complained of the slipping and told every time it is way the trans works. I have 60K miles on this vehicle I am concerned that the trans will fail while I am on the road and cause a deadly accident. 8/10 I had an app't for an oil change. I requested a vehicle check and check brakes as they did not seem to be working as they should. Was informed the vehicle needed front/back brakes and that rotors needed replaced. I only traveled about 15 miles when I heard a clinking sound in left rear it sounded as if a lug nut loose when I stopped the rear of my vehicle lowered and when moving it sounded like a bucket of metal in my rear wheel. I turned into a parking. When backing up the vehicle froze I stopped, called service department of freedom. I had my vehicle towed back to the service dept. Was told issue was brakes were not installed/secured properly. I asked that all the brakes be inspected, if the tech did not know how to install one there was a concern for the other 3 wheels I did not want to take a chance of having a fatal crash. I also asked that all work be reinspected. When explaining what had happened it was obvious rep was speaking beyond scope of her knowledge ' this was very frustrating I was placed in a very dangerous situation due to the poor workmanship of the tech. The story did not make sense the more she tried to explain it was more convoluted. I was transferred to the service mger who explained what happened, admitted that brake failure was tech's fault. In light of all the times I have had the Jeep into service dept complaining about trans does not give me a level of confidence that there is not something significant with the trans I would like an investigation into this matter
Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.
My 2014 Jeep Cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself". the car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. I have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. It is going back to the dealership Monday morning.
Two issues with my car, first the transmission failed while driving 70 mph. The car messaged "service transmission immediately" and began to decelerate. I had no control of this process. The ABS light came on and luckily I made it off the road. Secondly and independently the brakes make a loud grinding noise when the ABS is engaged. The dealer was perplexed by both issues. Cannot tell me what is wrong and assures me my car is acting normally.
A D V E R T I S E M E N T S
- Strongsville, OH, USA