CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
24,112 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee brakes problems

brakes problem

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2014 Jeep Cherokee Owner Comments (Page 6 of 8)

« Read the previous 20 complaints

problem #58

Aug 112018

Cherokee

  • 29,000 miles

A D V E R T I S E M E N T S

Emergency brake in gaged. Could not shut it off. Couldn't move vehicle. Had to be towed by aaa.

- Brooklyn, NY, USA

problem #57

Jun 232018

Cherokee

  • 78,000 miles
Auto hold for brakes turns on without any warning or reason while driving.

- Maple Heights, OH, USA

problem #56

Apr 152018

Cherokee

  • 60,000 miles
The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.

- Arlington, TX, USA

problem #55

Mar 122018

Cherokee

  • 29,000 miles

A D V E R T I S E M E N T S

I took my Jeep into clear lake jeep3 times and stll not fixed the car came to a stop the ebrake engaged all 3 times I was on the highway came to a trafic light and stopped and when I put my foot an the gas the car jurked forward and would not move because the ebrake eniaged lucky I was not on the freeway I could have been killed I see this is happeningto other people with 2014 Jeep please help

- Pasadena, TX, USA

problem #54

Feb 132018

Cherokee

  • 58,000 miles
While driving about 60 mph the car lost all acceleration and slowed very quickly, the engine light came on and the assist emergency brake light came on ( I think that was what it said. As I pulled to the road side there was little no rpms. I shut the car off and waited, restarted and still no rpms. I disconnected the battery after googling the problem and restarted and lights where all gone. This was great for about 4 days and maybe 300 miles and again it happened. This time I had my cade reader and received a P1dcd code, I did not clear code but shut engine down and restarted. The car ran with rpms ok but was a bit sluggish. I called dealer when I got home and they said I would have to pay for them to do a diognostic test to figure what the problem is. I drive my kids in the mornings and feel this could lead to a serious accident. I dont feel safe driving it myself let alone my children with me.

- Derby, NY, USA

problem #53

Dec 302017

Cherokee

  • 70,000 miles
After filling my tank with gas I turned onto a nearby roadway and felt my car sputtering and jerking. As I came to a slow stop at a stop light my car abruptly slammed to a stop and made a loud bang/slamming noise and prompted me to shift to park and restart the car. I followed these commands and the car would not move. As soon as I would shift out of park the loud slamming would occur again and I began to smell fumes so I stopped trying to follow the prompts. I put my car in neutral and pushed my car out of the moving traffic lanes and got it towed. The dealership claimed nothing is wrong with my vehicle and gave it back. I have experienced the same issue 3 times since. They replaced an evaporation pressure switch the second time I took my car in and this still has not fixed the issue. The last time the issue occurred I was slowing down on a highway in dense traffic and as traffic started moving again my gas pedal stopped working. I could not accelerate when I pressed the gas I only heard loud revving noises as my car coasted.. when I went to press the brakes and pull off the road I immediately heard the loud slamming noise and my car broke down again in a very unsafe location on the highway. I waited one hour and my car was able to restart and I slowly got it off the highway with my E-lights on. I will be taking it to the shop after the new year.. again. Worst of all after looking into this issue online I see it is common among Jeep vehicles. Not just the Cherokee. Happens after I gas up. It is extremely unsafe as I have almost been rear ended at high speeds by other cars on the roadway. Has been listed in forums as somesort of rollover fuel valve. Please investigate before more serious injuries or even death occurs assuming that hasn't already happened. Also please note that since the work they did on 2nd visit to dealer I have had check gas cap and engine lights

- Houston, TX, USA

problem #52

Nov 032017

Cherokee

  • 67,000 miles

A D V E R T I S E M E N T S

Water intrusion caused corrosion of brake harness and module locking parking brake, vehicle not able to be driven. Vehicle was stationary at the time of parking brake auto engaging.

- Louisville, KY, USA

problem #51

Mar 052017

Cherokee

  • 30,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was operated, the brakes failed to respond. The contact stated that the vehicle was pulled to the side of the road and restarted. The service shifter warning indicator illuminated. Ward Chrysler center dealer located at 1412 West main, carbondale, il was contacted and it was diagnosed that the vehicle's body control module needed to be updated. The manufacturer was not notified of the failure. The failure mileage was 30,000.

- Wappapello, MO, USA

problem #50

Aug 102017

Cherokee

  • 60,000 miles
Since the very beginning driving 2014 Jeep the transmission slips. Taking it back to the dealer service dept for all maintenance asking them to check the trans have complained of the slipping and told every time it is way the trans works. I have 60K miles on this vehicle I am concerned that the trans will fail while I am on the road and cause a deadly accident. 8/10 I had an app't for an oil change. I requested a vehicle check and check brakes as they did not seem to be working as they should. Was informed the vehicle needed front/back brakes and that rotors needed replaced. I only traveled about 15 miles when I heard a clinking sound in left rear it sounded as if a lug nut loose when I stopped the rear of my vehicle lowered and when moving it sounded like a bucket of metal in my rear wheel. I turned into a parking. When backing up the vehicle froze I stopped, called service department of freedom. I had my vehicle towed back to the service dept. Was told issue was brakes were not installed/secured properly. I asked that all the brakes be inspected, if the tech did not know how to install one there was a concern for the other 3 wheels I did not want to take a chance of having a fatal crash. I also asked that all work be reinspected. When explaining what had happened it was obvious rep was speaking beyond scope of her knowledge ' this was very frustrating I was placed in a very dangerous situation due to the poor workmanship of the tech. The story did not make sense the more she tried to explain it was more convoluted. I was transferred to the service mger who explained what happened, admitted that brake failure was tech's fault. In light of all the times I have had the Jeep into service dept complaining about trans does not give me a level of confidence that there is not something significant with the trans I would like an investigation into this matter

- Ocean View, DE, USA

problem #49

Aug 152017

Cherokee

  • 46,500 miles
Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.

- Garden City, MI, USA

problem #48

Jun 142017

Cherokee

  • 51,418 miles

A D V E R T I S E M E N T S

My 2014 Jeep Cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself". the car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. I have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. It is going back to the dealership Monday morning.

- Eaton, OH, USA

problem #47

Mar 192017

Cherokee

  • 80,000 miles
Two issues with my car, first the transmission failed while driving 70 mph. The car messaged "service transmission immediately" and began to decelerate. I had no control of this process. The ABS light came on and luckily I made it off the road. Secondly and independently the brakes make a loud grinding noise when the ABS is engaged. The dealer was perplexed by both issues. Cannot tell me what is wrong and assures me my car is acting normally.

- Coraopolis, PA, USA

problem #46

Feb 122017

Cherokee

  • 52,000 miles
Vehicle moving on interstate.. braking system engaged, warning light to brake came on. No apparent reason. Dry roads. Night-time. Driver did not brake but accelerated and overrode the braking action since there was no reason to stop the vehicle.

- Lexington, SC, USA

problem #45

Nov 022016

Cherokee

  • 16,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 55 mph, the emergency brakes engaged which caused the vehicle to stop abruptly. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,000. The VIN was not available.

- Lexington, NC, USA

problem #44

Oct 242016

Cherokee

  • 48,000 miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. The air bags did not deploy. The vehicle was towed. The contact received chest and hand injuries, which required medical attention. A police report was filed. The manufacturer was made aware of the failure and stated that the vehicle would be investigated. The approximate failure mileage was 48,000. VIN tool confirms parts not available.

- San Dimas, CA, USA

problem #43

Oct 222016

Cherokee

  • 40,953 miles
I had been driving my vehicle all night when all of the sudden out of no where the transmission service came onto my screen on the dash and my Jeep lost power and the brakes locked up and said that I need to service the brakes and the transmission. At the time this happened I was just starting to come to a complete stop at the light. This is really dangerous and needs to be reported that the transmission has failed or is not working correctly in this Jeep. What is someone gets killed?

- Arlington, VA, USA

problem #42

Sep 262016

Cherokee

  • 55,217 miles
1.) vehicle shifts into neutral without notice while actively driving and shifter column indicates "drive". 2.) parking break engages without warning or physical activation. Dealership refuses to identify issue.

- Monroe, CT, USA

problem #41

Jul 292016

Cherokee

  • 34,500 miles
Car cut off while driving clunk when putting into reverse or drive has delayed acceleration sometimes no acceleration car radio does not come on at all or the screen freezes traction control goes on and of on its own alternator not charging properly owned the vehicle for about a month and half I expressed concerns when I first test drove the car my dealer told me he would send the car to Jeep I bought it from a Chevy dealer with about 34,200 miles as I said owned the car less than 2 months hawthorne Chevrolet has sent my vehicle to Jeep been without for over a week have not even made 1st payment yet contacted Jeep corporate I have a case # 3009-95-39 but still no satifaction

- Baldwin, NY, USA

problem #40

Dec 032015

Cherokee

  • 18,388 miles
12/03/16 I was backing out the drive way and the E brake engaged on its on and would not go off so I was stuck in the middle of the drive way! a message in the dash said "service park brake". I had to have it towed by Chrysler to the closet dealer. It was at the dealer for 4 days and no one had looked at it and they would not give me a loaner. It took me repeatedly going to the dealership and making phone calls to the service manager to get my car looked at and to get a loaner vehicle. They finally discovered there was corrosion in the E brake module and wire harness. They ordered the parts and fixed in a week and a half. I am thankful that I was only backing out of my drive way when this occurred, if I was on the highway I could have been seriously injured.

- Killeen, TX, USA

problem #39

Dec 052015

Cherokee

  • miles
12/5/15 jerking SUV stops driving stops in middle of intersection gration& 13mile 12/7/15 returned to dealership Jan 2016 roseville Chrysler Jeep threatened to have vehicle towed to scrap yard and bill me for towing & pay remainder of car note Jan 18 2016 car was delivered back to my home as of June 1 2016 my vehicle still jerks when I accelerate after taking my foot off brake & press gas pedal - cant afford to pay for 2 vehicles - my lease ends May 2017

- Sterling Heights, MI, USA

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