CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
22,950 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1st Repair Attempt: On April 2, 2021, 14 days after I purchased the vehicle (Purchase date: 3/18/2021), I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. I was on a high traffic interstate and could not move the vehicle to exit to the shoulder. The dealer stated that my PCM/TCM needed to be "flashed" and my ABS Module needed to be replaced due to a CSN W20, W84 and W80 code. The part to replace the ABS Module was not in stock and my vehicle remained with the dealership until April 16, 2021 (a total of 15 days) 2nd Repair Attempt: On May 21, 2021, 35 days after the repair attempt, for the 2nd time I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. My children were in the car when this happened. The dealer once again, for the 2nd time, had to order an ABS Module as well as reprogrammed according to all manufacturer recommendations (PCM/TCM/DTCM, etc) and my vehicle remained at the dealership until June 1, 2021 (a total of 12 days) 3rd Repair Attempt: On October 6, 2022, for the 3rd time I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. I was in the middle of a busy interstate when this happened. my vehicle remained at the manufacturer approved dealership in repair until October 27, 2022 ( a total of 21 days) All receipts, invoices and services completed to attempt repair are documented and can be provided upon request. Most recently, August 10, 2023, all of the same error messages and issues above are occurring and I am unable to move my vehicle.
I received a warning to service my park brake. At that time it immediately started setting my park brake and I was unable to release it. After much fooling around with it I got it to release and took it to the dealership. They said the park brake module was wet and corroded and suggested I left my windows down. Well I never open my windows. They said the part was not available and probably wouldn-??t be for months. The blew out and cleaned the module. I had no problems for a year and a half (I also never set my park brake for fear it wouldn-??t release) but it started setting itself again so I called the dealership and was again told they didn-??t have the part and couldn-??t tell me when they would. I have also had so many other issues with this vehicle. One being a transmission issue that happened before a recall for it so I fixed the problem and paid for it. When the recall came out I was only reimbursed for half of what I paid. I-??m literally afraid to drive my car for fear of something goring horribly wrong while driving it.
The Emergency Parking Brake engages on its own, and the car can not move forward. The car engine fails and stalls, the vehicle can not be shifted, and I have a loss of steering control. Dash reads error of parking brake needs service, power steering is out, and check engine light comes on. The car won't restart for approximately 1 hour and then turns over and starts. This problem happens intermittently with no warning. It has happened both when parked and moving. I have had the vehicle in at a Jeep dealership but they were unable to diagnosis. It appears to be part of the same case number
While coming to stop at a red light, service parking brake message along with audible ding appeared on the message center. The light on the parking break switch was flashing. Brake light was illuminated along with parking brake light. I arrived at my destination shortly after and attempted to engage the parking brake. Nothing happened. I moved up a few spaces in line at a coffee shop and came to a stop. The parking brake engaged and I was unable to move the vehicle. I turned the car off, put my seatbelt on, put the car in drive and slowly moved forward. The parking break disengaged and I was able to get home. At home I followed the procedure to reset the parking brake. The brake reset along with all lights, brake and parking brake light, and was ok until the next day. Vehicle was parked overnight. Next day tried moving car but Parking brake engaged and I was unable to disengage. Service parking brake message illuminated as well as brake and parking brake light. I read online about water entering the control module and attempted to locate and remove it. See attached photo. The module and wiring harness had a small amount of water inside as well as signs of the water having been there a while.
I have repeatedly been driving down the road then the jeep will instantly kick it out of gear while driving completely loses power so I have to pull over so I don-??t get ran over and today. My electronic parking brake went out a second time in under a year because of the corrosion, every time it is kicked my transmission out of gear was a narrow escape from a wreck I reported this before but you don-??t seem to care so I will be buying a cheap video recorder system and the first time I catch it on video. I will be filing a lawsuit against Jeep and your company for not even looking into it which I referred you to
- Clarksburg, WV, USA
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Water ingress into electronic parking brake module caused brake to lock and render vehicle immobile. Also caused battery drain and electrical issues due to shorting out.
I parked my vehicle in my driveway without turning on the e-parking brake (it is in manual mode). In the morning when I got into the vehicle and put the car into reverse the e-park brake engaged and would not disengage. This was followed by a -??service parking brake-?? message on the dash. I had to have the car towed to a mechanic who found water in the EPB module which was causing the issue. The water seemed to be coming in from some seams in the roof and running directly onto the module. The replacement of the module was very expensive and the car was inoperable for over 1 week.
I get error messages that say stop to shift. My car is an automatic, brake comes on when I haven-??t touched it, it won-??t drive sometime Won-??t go forward or backwards, tire pressure errors, check engine light comes on when nothing is wrong now it won-??t always start. The battery is at 14.2 I want a new car this one is crap
As I was driving on an interstate highway, suddenly the brakes on my Jeep locked up and pulled over to the shoulder. The dashboard message was that there was a problem with the Parking Brake. After a few minutes the vehicle would move and I drove home. I called a service station and made an appointment to have it looked at but the brakes were now locked and the vehicle had to be towed. The mechanic said there was a problem with water in Parking Brake Control Module and the design would let in water which caused the problem. He said the module and connector needed replacement. The Jeep was then taken to a dealer who was the only one who could get the parts and make the repairs. The dangerous aspect was the brakes suddenly locking up on the highway.
On or about March 26, 2023 the emergency parking break became engaged and would not disengage. Upon having my car towed to my local Jeep Dealership (Acton, MA) I was informed that water had leaked and corroded the wiring for the EPB module. The dealership informed me that this problem can-??t be fixed fully and will continue to happen even after I paid $1,800.
My parking brake light came on and I took it (2014 Cherokee Latitude) to get my brakes fixed and was made aware that my parking brake was stuck on just enough to were it had been wearing out my rotors. my pads and rotors were destroyed because of this and can-??t be replaced until I take it to a dealership so they can reprogram it and get it to disengage. A few days prior to this I was in a driveway and my car would not move at all for around 30 mins of starting and restarting my car. I called the dealership and they are wanting to charge me $159 diagnostic plus the cost of repair not to mention it-??s unsafe to drive and has to be towed. Dealership apparently only one who can fix and want to charge all this money to repair an electronic issue that causes my vehicle to be unsafe for me and my 2 children!
My Parking break became stuck ON and would not turn off. A warning light came on to service the parking brake. The car would not move. Upon inspection of the EPB module, it was wet, with corrosion, to the point where water can be heard in the module unit. That area of the rear of the car was also wet. My car will not drive and I will be taking it to a Jeep dealership shortly.
The electronic parking brake module was damaged due and corroded, due to water, leading to the Jeep being unable to disengage the parking brake. The module is located in the rear of the trunk and no other signs of water were present when inspected. All of the Jeeps safety systems were effected by the module, the dash board had two lights indicated -??P!-?? And -??brake.-?? The module was replaced by CDR Fullerton in Somerville. The vehicle was inspected by Jeep in Somerville and they were able to reproduce the problem. The vehicle has never been subjected to any type of water damage before. The issue started while driving on a local road when the ebrake automatically engaged resulting in loss of power. After pulling over and starting restarting the car I was able to drive the car home. However, the problem reoccurred many times and we were unable to use the car until the dealership was able to fix it.
While in drive my parking brake engaged all of a sudden. I tried to disengage and it would not. A scanner was brought and the car would not even talk to it. I tried settings on my dash to disengage parking brake and it brought up error. My car had to be put on a flatbed. I was told they found water on left back side where my parking module was and they have ordered the part. I have read several complaints on this same exact situation.
The emergency/parking break froze in the on position. The vehicle had to be towed on a flatbed truck. The parking brake had to be disconnected in order to drive the vehicle. The cause was water intrusion into rear cargo area. Parking brake module/connector are corroded. Needs a module and harness. Code C10CD01. I understand this issue is already being investigated for recall. I want to make sure my complaint is included.
Vehicle began having parking brake issues. After further research I discovered I was not the only person to have this issue. The Electronic Parking Brake Module (EPB) was located on the rear left side of the vehicle next to the spare tire compartment. I removed the EPB and began to shake the part. The part was found to contain a bunch of water that should not have been able to enter the EPB. The vehicle is still inoperable as the EPB will not disengage. The vehicle is not mobile at this time. I just ordered a new EPB Module on 1/21/2023 from MOPAR and was charged $111 for shipping and the part.
A D V E R T I S E M E N T S
- Plant City, FL, USA