CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
24,112 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee brakes problems

brakes problem

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2014 Jeep Cherokee Owner Comments (Page 1 of 8)

problem #158

Apr 192024

Cherokee

  • miles

A D V E R T I S E M E N T S

The emergency control module and wire harness got corroded from water. The brakes engaged and had to be towed to the dealership. Was informed at that time about the parts being corroded and needed to be replaced.

- Cedar Rapids , IA, USA

problem #157

May 182024

Cherokee

  • miles
When I parked, it was fine, no brake problem. The next morning, I pulled out, got 10 feet & realized there was a problem. I saw the parking brake was mysteriously on and hasn't been off since. I've tried the release and resetting the parking brake for service, but the (P) parking brake light is orange, the regular brake light is flashing red, and there's a message that my 4wd is non-functional. I was lucky to get off the street.

- Ellwood City, PA, USA

problem #156

May 012024

Cherokee

  • miles
1* The electric Emergency Brake. 2* The E brake engages while I am driving and causes the car to abruptly stop almost causing the car behind me to rear end my car. 3* No, it just started, it happened 2 times yesterday 5/1/24. 4* No 5* Not that I am aware of.

- Tucson, AZ, USA

problem #155

Apr 152024

Cherokee

  • miles

A D V E R T I S E M E N T S

2nd time, I did not put auto brake on but it engaged itself and than was stuck and would not disengage. Luckily I was not in traffic, because that could have been a serious safety issue. The e brake engages on its own and than won-??t dislodge. Multiple times this has happened now. Took it in once and paid almost $1500 to get it repaired, 3 days later same thing happened again!

- Auburn, ME, USA

problem #154

Mar 152024

Cherokee

  • miles
My vehicle dashboard gave me a "service park brake" message. The emergency brake would automatically engage if attempting to shift the car into park. The emergency brake could not be disengaged. The vehicle was towed to a Jeep dealership. The dealership has determined that the "park brake module connector" and surrounding wires have corroded due to water intrusion. They told me the car is considered unsafe as if it were to be driven the e-brake could engage at any moment. They also determined there is water leaking into that area of the car i.e. the rear left cargo area where the brake module sits. My online research has determined this is a common issue, and Jeep has not had a recall or notices about it. The water leaking could come from the sun/moon roof or the wheel well. Please visit this link and others like it to see that many people are having this issue with no long-term solution per the manufacturer. Some people have reported multiple failures of the park brake module on the same vehicle with the repair costing $1k+ each time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Loveland, CO, USA

problem #153

Dec 192023

Cherokee

  • miles
While driving on a low-speed, local road, the Electronic Parking Brake came on which forced me to quickly pull over. The car then displayed a "Service Parking Brake" warning. I brought the car to my local garage and they found that the Parking Control Module and Connector were damaged by corrosion. They needed to replace the module and connector. This could have been a serious safety issue.

- Westford, MA, USA

problem #152

Dec 062023

Cherokee

  • miles

A D V E R T I S E M E N T S

I honestly have no idea what system failed but I was doing 80 on the interstate and my car shifted into nuetral. All of the lights came on parking brake, brake and then my car would not drive any longer, luckily I was able to coast onto the shoulder but I literally could have been killed. I had just passed road construction that went from 4 lanes to 2 barracaded lanes. i waited 30 minutes and my car restarted like nothing. So I thought maybe it was a glitch until I was driving again and it did it again. I had to keep putting my car in park and then shifting it back to drive. It has not been inspected yet as i'm trying to get it to the dealership without it cutting off.

- Hickory Hills, IL, USA

problem #151

Oct 092023

Cherokee

  • miles
An unwanted activation of the emergency brake. When the car is parked or turned off and after turning on the vehicle - the service park brake turns on. After some time, the vehicle stalled and had to be towed to the dealership. Issues appear to be linked to a water leak within the vehicle-??s engine block short-circuiting the electronic brake module. The leak damages the electronic brake module, and when the driver attempts to start the vehicle or shift into drive, it permanently shorts out. The vehicle is unable to move.

- Muskegon, MI, USA

problem #150

Oct 062023

Cherokee

  • miles
At TD bank leaving ATM parking brake engaged and would not disengage until i started and restarted the Jeep and keep going drive to reverse. Took about 20xs! That evening leaving yard after about 20 feet keep locked up, parking brake engaged, again. Took about 15mins to get it to disengage by starting and restarting, drive, n, reverse. Next morning it locked as soon as I hit the gas, and was left at house as it sat. I live off a highway, I'm going to die driving it.

- Ocala, FL, USA

problem #149

Jul 012022

Cherokee

  • miles
Service transmission light came on while driving. I had a warranty on the vehicle so I took it in to dealership in DeQueen AR they fixed the valve body on the transmission and almost exactly 1 year later the service transmission light came on again. Following that my service parking brake light came on and now the emergency brake is engaged and will not disengage. Why has there not been a recall on these items?

- Gulfport, MS, USA

problem #148

Sep 182023

Cherokee

  • miles

A D V E R T I S E M E N T S

replaced the oil filter housing unit and filter cap because of oil leak, for the last couple of months, it-??s been feeling very rough switching gears, especially when turning from a stop, and now it won-??t start, at all. We tried jumping it and let it sit for a little bit and nothing changed. It-??s not ticking or trying to start or anything, just the dash lights up with all the lights and the brake pedal is locked, it won-??t move at all

- Columbus , OH, USA

problem #147

Aug 192023

Cherokee

  • miles
The emergency park brake function is stuck on and can not be released. The car will not move and the emergency brake will not release.

- Rochester, VT, USA

problem #146

Aug 212023

Cherokee

  • miles
1st Repair Attempt: On April 2, 2021, 14 days after I purchased the vehicle (Purchase date: 3/18/2021), I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. I was on a high traffic interstate and could not move the vehicle to exit to the shoulder. The dealer stated that my PCM/TCM needed to be "flashed" and my ABS Module needed to be replaced due to a CSN W20, W84 and W80 code. The part to replace the ABS Module was not in stock and my vehicle remained with the dealership until April 16, 2021 (a total of 15 days) 2nd Repair Attempt: On May 21, 2021, 35 days after the repair attempt, for the 2nd time I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. My children were in the car when this happened. The dealer once again, for the 2nd time, had to order an ABS Module as well as reprogrammed according to all manufacturer recommendations (PCM/TCM/DTCM, etc) and my vehicle remained at the dealership until June 1, 2021 (a total of 12 days) 3rd Repair Attempt: On October 6, 2022, for the 3rd time I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. I was in the middle of a busy interstate when this happened. my vehicle remained at the manufacturer approved dealership in repair until October 27, 2022 ( a total of 21 days) All receipts, invoices and services completed to attempt repair are documented and can be provided upon request. Most recently, August 10, 2023, all of the same error messages and issues above are occurring and I am unable to move my vehicle.

- Plant City, FL, USA

problem #145

Feb 172022

Cherokee

  • miles
I received a warning to service my park brake. At that time it immediately started setting my park brake and I was unable to release it. After much fooling around with it I got it to release and took it to the dealership. They said the park brake module was wet and corroded and suggested I left my windows down. Well I never open my windows. They said the part was not available and probably wouldn-??t be for months. The blew out and cleaned the module. I had no problems for a year and a half (I also never set my park brake for fear it wouldn-??t release) but it started setting itself again so I called the dealership and was again told they didn-??t have the part and couldn-??t tell me when they would. I have also had so many other issues with this vehicle. One being a transmission issue that happened before a recall for it so I fixed the problem and paid for it. When the recall came out I was only reimbursed for half of what I paid. I-??m literally afraid to drive my car for fear of something goring horribly wrong while driving it.

- New Windsor, MD, USA

problem #144

Jul 062023

Cherokee

  • miles
The Emergency Parking Brake engages on its own, and the car can not move forward. The car engine fails and stalls, the vehicle can not be shifted, and I have a loss of steering control. Dash reads error of parking brake needs service, power steering is out, and check engine light comes on. The car won't restart for approximately 1 hour and then turns over and starts. This problem happens intermittently with no warning. It has happened both when parked and moving. I have had the vehicle in at a Jeep dealership but they were unable to diagnosis. It appears to be part of the same case number

- Durham, NC, USA

problem #143

Jun 182023

Cherokee

  • miles
While coming to stop at a red light, service parking brake message along with audible ding appeared on the message center. The light on the parking break switch was flashing. Brake light was illuminated along with parking brake light. I arrived at my destination shortly after and attempted to engage the parking brake. Nothing happened. I moved up a few spaces in line at a coffee shop and came to a stop. The parking brake engaged and I was unable to move the vehicle. I turned the car off, put my seatbelt on, put the car in drive and slowly moved forward. The parking break disengaged and I was able to get home. At home I followed the procedure to reset the parking brake. The brake reset along with all lights, brake and parking brake light, and was ok until the next day. Vehicle was parked overnight. Next day tried moving car but Parking brake engaged and I was unable to disengage. Service parking brake message illuminated as well as brake and parking brake light. I read online about water entering the control module and attempted to locate and remove it. See attached photo. The module and wiring harness had a small amount of water inside as well as signs of the water having been there a while.

- Attleboro Falls, MA, USA

problem #142

Apr 222023

Cherokee

  • miles
I have repeatedly been driving down the road then the jeep will instantly kick it out of gear while driving completely loses power so I have to pull over so I don-??t get ran over and today. My electronic parking brake went out a second time in under a year because of the corrosion, every time it is kicked my transmission out of gear was a narrow escape from a wreck I reported this before but you don-??t seem to care so I will be buying a cheap video recorder system and the first time I catch it on video. I will be filing a lawsuit against Jeep and your company for not even looking into it which I referred you to

- Clarksburg, WV, USA

problem #141

Jun 262023

Cherokee

  • miles
Water ingress into electronic parking brake module caused brake to lock and render vehicle immobile. Also caused battery drain and electrical issues due to shorting out.

- Dracut, MA, USA

problem #140

Jul 012023

Cherokee

  • miles
The emergency park brake engages by itself when the vehicle starts and it does not want to disengage. The system is engaging on it's own.

- New Sharon, ME, USA

problem #139

Jun 212023

Cherokee

  • miles
I parked my vehicle in my driveway without turning on the e-parking brake (it is in manual mode). In the morning when I got into the vehicle and put the car into reverse the e-park brake engaged and would not disengage. This was followed by a -??service parking brake-?? message on the dash. I had to have the car towed to a mechanic who found water in the EPB module which was causing the issue. The water seemed to be coming in from some seams in the roof and running directly onto the module. The replacement of the module was very expensive and the car was inoperable for over 1 week.

- Arlington, VA, USA

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