This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I am in a complete stop my engine/transmission feels like it wants to stall or misfire. When I take off it keeps jumping because it has no power. I almost get in a accident everytime I stop and take off again. I have taken it to universal Hyundai 2 separate times for the same issue and they told me nothing is wrong with it. It is suppose to do that. I drove 10 other SUV the same as mine and had no issue and had good power. This is a major safety issue and almost got into about 7 accidents with it because it feels like no power or vacuum or anything. Idk how to explain. If I slow down but not stop then push the gas to get speed again the car bounces like it is miss firing or transmission went bad
18,000 miles on car. Coming from a complete stop car fails to accelerate until pressing the pedal to the floor for 5 seconds and causes severe safety concerns when merging into traffic. It is as if car is stalling or something is slipping. Also sometimes when shifting car will stay in high rpms and stick there even when not accelerating. Noticeably more for both issues during hotter months. This has almost caused numerous wrecks and severe safety concerns as I drive with an infant in my car. There are 1,000S of complaints online with this same issue and vehicle. Something needs to be done before one of us is killed.
Car often (but not always) hesitates up to 3 or more seconds when pressing the gas from standing stop. Still less than 15,000 miles and has been doing this over the last 1,000 miles or so.
I leased a 2017 Tucson intending to buy at the end. Over the past year and a half, with about 29,000 miles on it, I have had six different occasions where I pull out onto my busy 50 mph road and the vehicle will not move. It's almost as if it had stalled or slipped into neutral, no matter how soft or hard you step on the gas. Each occasion my son and I have come within seconds of being hit by dump trucks, tractor trailers, or other roadway vehicles. The dealership service says it's the dual clutch system, but cannot find anything wrong, they've reset the parameters to factory settings, but it does not fix the problem. Not to mention the ac just went on it out of nowhere. I am 16 months out from the lease termination, and feel so unsafe driving this vehicle due to the fact I have come within seconds of getting rear ended by dump trucks, then having the car buck forward and red line. Handfuls of customers have complained about this vehicle, but nothing will be done to address this until a family or person winds up seriously injured or dead. Unfortunately, my husband and I are at a crossroads deciding if breaking the lease would be better than winding up in a coffin, either way it'll cost a significant amount of money on our end.
The car hesitates under acceleration. It will sometimes sits just inching along for 2 or 3 seconds then start accelerating. You don't know when its going to happen. I have taken it to the dealer and they said nothing is wrong with the vehicle. It can go a week with nothing than when you last expect it happens again. Very dangerous I wont let my wife drive the car.
- Lynchburg, VA, USA
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The transmission does not consistently engage particularly from a stopped position. I almost had an accident when coming out of a parking lot onto a 4 lane road, I was turning left. There was plenty of time to make it but the transmission failed to engage. The car rolled out onto the road because I was on a small incline and nearly got hit by traffic as the engine struggled to engage. Hyundai is aware of this problem but according to them that's how the car is supposed to work. It is a potentially dangerous flaw that they are well aware of an no longer use this system in 2019 Tucson. They know it's a flaw and refuse to do anything to assist.
We purchased this 2017 Hyundai tuscon new from dealer. After owning the car for about a year, the vehicle began dramatically hesitating when starting from a stop or when slowing down then reapplying the accelerator. It will also rapidly accelerate and jerks forward in an uncontrolled manner. We have had it to dealer twice, who stated there was nothing wrong with the obd codes and they couldn't tell us what was wrong. The mechanic, initials J.F. at Hyundai cool springs in nashville tn (phone: 615-814-6051) drove the car himself and was able to reproduce the problem today, but still said there was nothing he could do to fix it. He provide the Hyundai customer care line which I called to determine there were no safety recalls on this model at this time. No option to speak to a human on the phone. At this point I do not feel this vehicle is safe for my teenage daughter to drive until we have a resolution.
At approximately 6:10 pm on Wednesday 8/7/19, I was on an outlying road turning on a roundabout, I had slowed to approximately 15 mph to enter the roundabout and was accelerating to exit it, when my 2017 Hyundai tuscon spontaneously and without warning shut off. The car slowed and the screens went black. I was able to get to the shoulder before it stopped completely and turn my hazard lights on. I waited a few seconds and tried the car, it started right up. I turned around and went home (8 minute trip, along outlying roads) I am unsure which component caused the malfunction that caused my car to spontaneously shut off.
I have a Hyundai Tucson SE plus 2.0 liter has almost 21K miles. I started noticing an issue a few weeks ago where it will not accelerate from a stop or slow crawl. I've had some frightening situations where taking a left turn in an intersection there is delayed acceleration as much as 2-5 seconds with on-coming traffic. The problem is exacerbated with the ac on and undrivable unless I turn the ac off at the stoplight/stop sign. I've tried adding sea foam to a full tank of gas thinking it was dirty fuel-injectors, but no improvement. My brother has an identical car with 31K miles and called me today of having the same issue. The only common denominator is it has been hot (85-90 degrees) during the day. When the temperatures are lower in the morning, I do not notice the problem as much, but it remains sporadic. Also, I experienced the car shifting at unusual times. I recently had an oil change at the Hyundai dealer, and I mentioned the issue. They could investigate the problem for a price which I was not inclined to do, mainly if no code was triggered and it is under warranty. My brother is taking his Tucson next week, and I will wait to see what comes of it. It is not a coincidence that two identical cars would experience the same issue at the same time. Having read several complaints on NHTSA and other forums, I believe this is an issue Hyundai is not addressing. If Hyundai can't fix this soon, I will turn the car in when I lease is up in a year.
I've had a problem with the car hesitating and stalling since I purchased it in 2017. I brought it to the dealership where I bought it and they told me they did 2 service recall repairs on it but could not replicate the problem. The issue continued to happen so I tried first Hyundai in North attleboro. They told me they also could not replicate the problem but reset engine adaptive values and transmission adaptive values and to keep an eye on it.. today I tried to merge into traffic on the highway, the car began to hesitate, then it started buck and to smell like something was burning. A short distance up the highway the car completely stalled out and wouldn't drive. I was left stranded on the side of the highway for over an hour while waiting for a tow truck.
After a stop, initiating a left or right turn, the vehicle does not accelerate, the tachometer races, but there is no engagement. After a long pause, the transmission engages and the car jerks forward. The problem is intermittent, occurring at least twice a week for more than a year. Hyundai service denied there was a problem on multiple visits before finally admitting the dual clutch was faulty. Clutch replaced, problem persists, and they claim there is nothing further they can do.
There have been countless times, that our 2017 Hyundai Tucson has had trouble accelerating in low gear, whether coming to a stop at a stop sign or red light and then trying to accelerate or when trying to accelerate from a slow speed (5-10mph). Most often times, when pressing the gas peddle to accelerate it is very delayed, almost no acceleration response for about 5 seconds, and then it is very jerky getting into gear at that point. I finally had enough of this when my wife and I came extremely close to getting rear ended (the vehicle behind us came screeching to a halt) as there was no acceleration response when I pulled onto a 50mph road after stopping at a stop sign. The 2017 Hyundai Tucson is not safe to drive until this acceleration issue is fixed. I have done research and seen thousands of other complaints on this same issue for this same exact car. Further, Hyundai had a recall for the same issue on the 2016 model, but they did not fix the issue for the 2017's. I implore the NHTSA and Hyundai to make this a recall! do the right thing for your customers Hyundai and save people from some bad accidents and potential loss of life.
Transmission fails to engage on some occasions when attempting to accelerate from a stop or accelerating into a turn at an intersection. Acts as if the transmission does not know what gear to engage. Dangerous when attempting a left turn as you stall part way thru the turn. Have had car back to dealer twice and they claim no problem. I feel that this is a legitimate safety issue that needs investigating as I see multiple similar complaints on your website and other internet sites.
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle stalled several times, the transmission gears were difficult to change over, and the vehicle was slow to accelerate. The contact had to coast the vehicle over to the side of the road. The dealer (lake norman Hyundai, 20520 chartwell center dr, cornelius, nc 28031, (704) 274-3145) indicated that the same oem transmission needed to be replaced. The dealer kept the vehicle since May 9, 2019. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was not available.
Hesitation and stalling from the dual clutch transmission. It is a safety issue with my family in the car and surrounding areas on the streets and highway and also parking lots. I have been back to my dealer twice and was told there is nothing they can do. I feel mostly unsafe when this hesitation happens on a busy highway. Hyundai on my second visit only used the computer to turn off the check engine light but the problem was very much the same. I need help please
The vehicle hesitates before accelating after the car is stopped at a traffic light. Basically the car does not move at all. Seems "dead." As a driver, I put my foot on the gas pedal and nothing happened. After about 30 seconds, the car kicks in and will move after awkardly lurching forward which is not particularly comfortable or safe for the driver and passengers. This has happened multiple times. The dealer blames it on the dual clutch transmission and advises that it cannot be fixed. I am concerned that this could lead to another driver rear ending my vehicle or another type of accident.
There is a hesitation when the car starts out in the morning, first start of the day. I have had a new transmission put in, but after a few weeks the problem returned. It causes a safety problem when I try to pull out into traffic, because it feel like it is going to stall out and them it catches and moves.
Everytime I stop at a light or slow down I almost get in a accident because the transmission keeps feeling like it wont shift and stall out and has no power. This is a known problem I need a resolution for please. I have kids and got this SUV for safety but now I am scared to drive with them
From a stationary position, when you apply the gas, the car may lurch and jerk like the clutch isn't fully engaging and then not move at all until the ignition is turned off and back on again. This can occur in reverse as well. Sometimes, when sitting on an incline, in gear and maybe waiting for traffic to clear, the car will roll back while moving my foot from the brake to the accelerator. This car has an automatic transmission. This has happened on city streets and the last occurrence was outright dangerous.
A D V E R T I S E M E N T S
- Orlando, FL, USA