CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
27,816 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The incident occurred to me while I was 7 hours from home. I was stopped at a stop sign on a curve in the road. When clear, I accelerated and as I turned and merged into the road, the car started making a loud knocking noise and lost power as I was going up hill. Right before I lost all power, the oil light flashed briefly and the engine light came on. I restarted the car and again heard a loud knocking noise but was able to pull over to the side of the road. As soon as I slowed and stopped it died again. I ended up getting towed to the Hyundai dealer. The next day I called and they let me know I had "thrown a rod and had bearing damage". they said I need a new engine and quoted me $12,800. I have provided all service records to them which prove that I have maintained the vehicle with oil changes and major services done at Hyundai as well as valvoline. Their initial offer to me was they would cover 50% of the repair. My service advisor countered them with 90% and their final offer was to cover 60% and no rental - even being 7 hours from home. Before this incident occurred, I have not been able to open my rear passenger door in months due to needing a new actuator. I also let them know that I believed there was electrical issues because my tail light was always going out even after being replaced. I was dismissed and told that I had a faulty bulb. Same day after getting replaced, I was again getting that "check brake light" message. I believe there is a recall that I do not qualify for for this issue. After much research, I have found engine failure is a major problem with Hyundai with many people on their 2nd and 3rd engines, including 2 people in my own family. I am extremely disappointed in the way Hyundai is handling this situation and I will no longer be a Hyundai customer. Please let me know if I can provide any further information. Thank you!
In September 2020 we were advised by Hyundai not to park our vehicle in our garage or near a building due too a fire hazard. It is now mid-January and they still have not come up with a fix for this problem. See https://autoservice.hyundaiusa.com/campaignhome/campaign/index and attached.
In my 2016 Hyundai tuscon the rear passenger door will not open from the inside or outside. It locks and unlocks via keyless entry, indoor lock/unlock button and key fob unlock/lock button, however the door does not physically open. It spontaneous occurred when trying to get into my car. This is a huge safely concern if someone needed to leave my car in an emergency situation. Upon research this appears to be a chronic problem with a massive amount of 2016 models, some having issues with multiple doors. It appears to be an issue with the lock actuator that was installed is most of the 2016-2017 tuscons. Hyundai is not willing to acknowledgement that it is a safety concern that needs to be a recall on all of these models.
I purchased my vehicle used, from a car dealership; therefore, it had been serviced prior to purchase. Within two months of purchase the rear driver side door quit operating. The car was parked without the engine running when the door refused to open from the inside or the outside. I checked my warranty. It was still in effect but I was over the mileage requirement so the dealership would not cover the repair. (I commute to work) six months later, the rear passenger door ceased to operate. I transported a disabled individual to the doctor's office. The door worked when I left for the doctor's as I placed a walker in the back. The engine was running at the time. When I returned from the doctor, I parked, switched the engine off, and the door would not open from the inside or the outside. The disabled individual with me could not walk without the assistance of the walker. I could not get the walker out. I had to go borrow a walker, bring to the individual to be able to remove him from the car. This is very unsafe. Currently, the front passenger door is beginning to be difficult to open. It sometimes takes three attempts to open the door. I am afraid it will stop working as well. At this point I am driving an SUV that can only safely Transport two individuals and I am afraid that it won't be long before only one person can ride in it. My true fear is what happens when the driver door stops working? I have researched for a recall and their isn't one despite the fact their are numerous online complaints. I have not repaired the issue as I don't have the money it would take and from the complaints I have read it will only happen again. Please investigate this issue before someone is trapped in a car and hurt.
Estava com minha familia a caminho da fisioterapia quando comecou a pegar fogo no carro na parte da frente! a sorte foi que uma oficina que estava perto me mim tinha extintor E me ajudou a apagar O fogo!
- Newark, NJ, USA
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The contact owns a 2016 Hyundai Tucson. The contact stated that while attempting to open the driver's side rear door, the door failed to open automatically by the keyfob or manually by the door. The contact mentioned that both passenger's side doors failed to open a year later. The contact stated that the only way to get out the vehicle was from the front driver's door. The dealer was not notified. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to go to the dealer for assistance. The approximate failure mileage was 108,000.
Windows get stock up or dow car is park and running this issue happing tree time in less of one year first the driver side them the rear passenger and now the front passenger. Sterling wheel has a clocking noise took to the dealer they say they fix the problem but still making noise this is went the car is in motion special when made turns
First the back brake light on the driver's side went out and I tried several bulbs put in but they didn't work. Next the driverd door would not open from thr outside after thr unlock button was pushed. Then the airbags went out. Last week my engine went out while I was driving.
Back passenger door will not open from the inside or outside and the window will only roll up or down using the switch on the door and not the master switch on the driver door. Presents a safety hazard for any back seat passenger. It was working on minute and then completely quit with the windowdown.
The right rear door of the vehicle will not open from either the inside or outside. It was a sudden failure. Worked when we stopped the vehicle, did not work when we returned to the vehicle 15 minutes later. It sounds like the electric locks are trying to work and the physical button on the inside is showing to be unlocked, but neither the inside handle or outside handle will open the door.
It all started out with the driver door. The push button fell off, the door was still able to open but now the wires are exposed. The co-Pilot door failed at opening. You have to pull it three times before it opens. Then the co-Pilot window stopped functioning. Went to go get it fixed and they said the door should be fixed after replacing the motor. False. Door still does not work. Rear passenger door does not open from inside or out. Could be a risk since now only one door in the back is operable. The window from the driver door stopped operating. That is now three of 4 doors. What is it going to take until this is a recall" also when the passenger window got fixed they said the plastic motor was slightly melted"! fire hazard.
Passenger side doors - first the front passenger door, then the rear passenger door - stopped opening. Front passenger door was able to be opened from the inside (rolling down window), but the back door had the child lock engaged so could not be opened at all. Analysis at dealership determined it was (in both cases) the actuator and this seems to be a widespread issue. This is a safety issue as I had my 3 year old in childseat in back and could not get to her quickly. I've now moved her car seat to the other side, however, I do not want to engage the childlock on that door in case the same thing happens - then I would not be able to reach her at all - this is a huge safety concern for me.
The car doesnt go when you step on the gas, pulling out in traffic is dangerous. The problem exasturbated when the cars 1st 15 minutes of running. And anytime I go from a complete stop for longer than 30 seconds, there is little momentum, whether I'm turning or going forward. I have to use the 7 speed manual to ensure safety pulling out into cross traffic, the results could be deadly. The car has been brought in several times, but route 60 Hyundai, vero beach is rude! getting a loaner for this recall was horrific the 1st time, and they wouldn't give me a vehicle the 2nd, 3rd or 4th time. #2 the doors and windows, the passenger front door and the passenger rear door, do not open from the inside or out, as well as the passenger window no longer operates, god forbid there is an accident, there is no escape. This vehicle has had 4 recalls, 1 being the transmission issue. This vehicle gets scarier every day, and I am disabled already. I dont want to die in this vehicle.
I have one door handle (back passenger side) that has broken off, one door handle (front drivers) starting to fail where I have to pull it 2 times to open the door. Also, the front 2 windows will no longer roll down and the back passenger window will not roll up. I am unable to fix the back passenger side window due to the broken door handle that has completely made the door inoperable from inside or out and is extremely unsafe as a passenger in the back seat can not exit through that door.
All four of my windows have stopped working. The motor part works B/C I can hear it...the window just doesn't go up or down. It's likely off the tracks. I can understand one but all four.....seriously all four windows do not work. All this happened coicidentally jsut as I hit the 65,000 mile mark with the exception of hte driver side that I was able to get under warranty. If there is a recall needed it's for the windows!
Power windows fail to operate, left turn signal fails to engage, brake light out indicator shows light out when its not.dealer notified and problem resolved but re occurs
A D V E R T I S E M E N T S
- San Jose, CA, USA