CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
27,816 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All doors locked and won't open with key/fob. If a child is locked in there and I can't get inside this issue could be extremely dangerous. Manufacturer refuses to fix.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at slower speeds, the vehicle stalled without warning. The vehicle was restarted and driven to his destination. The vehicle was taken on several occasions to world car Hyundai North (12908 interstate 35 North bldg 2, san antonio, tx 78233, (210) 667-2189) and the vehicle was rebooted 3 times for an unknown system failure. The contact stated that the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Door actuators fail and doors cannot be opened. This is a huge safety issue and Hyundai has not addressed the issue with an updated design or recall on older failing door actuators. Note, when I say old, these are 5-6 years old. As a first responder, I am appalled that this issue has not been addressed and resolved already. If I am trying to gain access to a person involved in a wreck and I have to request or perform advanced extrication simply because of poorly designed actuators then the families of those entrapped victims should be able to sue Hyundai for damages.
My child or anyone in the rear passenger side can not get out of their door because the door will not open at all even when unlocked this has been like this for 4 days no matter what I try the door will not open. This is not a malfuction this is acutally a safely hazzard. My child is traumatized and has nightmares because he fears he will die if there is a fire in the car he is autistic.
This happened last month as well. Drivers side rear door will not open while it is parked and on, it locks and unlocks but will not open from the inside or outside while it's unlocked. Last time it fixed after pulling on it approximately 25 times total. I have tried manually and automatically locking and unlocking and trying to open but nothing works. This time is is not working and becomes a safety hazard especially with children.
- Monroe, NC, USA
Search CarComplaints.com for these popular complaint phrases...
Unable to open the back passenger door because door lock actuator fails. Won't open from inside (manually or with key fob) or outside thus trapping the passenger. This is a concerning safety hazard. The car is only 5 years old.
The rear passenger door and front driver door on my vehicle will not open from the inside or outside of the vehicle. Key fob has new batteries and can hear the locks engaging/ disengaging, however the doors will not open. Huge safety issue, this must be addressed immediately. Upon reading online, numerous customers have the same exact issue, Hyundai has done nothing. Must be a recall now, cost to repair is over $2,000. This problem can lead to serious physical injury or death.
The passenger side back door will not open when car is unlocked. The door will not open from the inside either. The handle has to be pulled forcefully several times before the door will open.
The car seems to be acting as if there is an electrical fault. All of the safety sensors on the car are flashing and the power steering does not work. My wife and I currently are stationed overseas in italy and the Hyundai dealership said to take it to hyuandai for repair. The Hyundai dealership here refuses to touch it or even reply to us. The vehicle is not driveable.
My 2016 Hyundai Tucson front passenger door will not open from the outside. I have to open it from the inside. My back right passenger door was not able to open from either inside or outside and I had to have it replaced at the dealership. This is a major safety issue, and it appears that this happens a lot with this make and model. NHTSA should really look into this and issue a recall.
Originally when I purchased my car I complained to the dealer about my radio going black and they claimed it was due to the cold and brushed it off. Now recently I had the same issue but now as I was driving straight on the highway all of the lights on the dash keep flickering on and off telling me to check every system. My car signals/hazards will not work. Speedometer will not work along with blind spot recognition and other things.
My back passenger door lock actuator is failing. I am unable to open my door from the inside or outside after the door has been locked. Once you hit the unlock button, there is a tiny part in the lock actuator that is not fully returning to the left which leaves that specific door still locked. It takes several pulls/pushes on the door to get it open again and sometimes it can take days before I can get it to open again. My husband was able to take the door panel off to see the functionality of the actuator and was able to see the part was failing when he would try to unlock the door with the key foib/unlock button. Based on my research this is a known issue with Hyundai Tucsons but Hyundai has not issued a recall and will charge a diagnostic fee of $100 plus cost of labor and part to repair. This is a serious safety concern for my passengers and should be an issue Hyundai makes right. This issue is occurring regardless if my vehicle is running or not.
The rear driver door is stuck closed no matter what I do. After looking online, it seems like multiple people are having the same issue with the door actuator going out. Now if people are in my back seat, people are stuck and have to go out the other door. My fear now is the other door will go out also and someone will be stuck in the back of my car.
2016 Hyundai Tucson rear passenger door will not open from the inside or outside. This happened January 2021. I was waiting for the entire fire recall to come up with a fix so I could take it in at the same time. Now, the front driver door will not open from the outside, only the inside. Hyundai is saying it is out of warranty and I will need to pay for both. Quick research online shows me that there are hundreds of people also experiencing this problem. This should be evaluated as it is a safety issue if my car catches fire before there can be a fix for the recall and myself or my passengers are unable to get out of the car if it is on fire.
This model has a recall for its ABS system due yo engine fires the vehicle has been taken to the deaker and we have been told there is no resolve for this issue yet Hyundai issued a recall and the only way we foynd out was to go online and look it up now they say they want us to drive this vehicle with the recall issue until Hyundai figures out yhe issue this is absolutely unacceptable our safety is far more import we are both disabled and need a reliable vehicle to get to dr. Appointments please help to resolve said issue thank you the battles
The door lock actuators in my 2016 Hyundai Tucson failed repeatedly. The first was on November 3, 2020, one week outside of the warranty. The second door lock actuator failed today (Feb 5, 2021). This is a significant safety issue as the doors cannot be opened from either the inside or out because they fail in the "locked" position. If there were a fire or other accident, the occupants would be trapped inside, resulting in a fatality. The latch mechanism won't unlock from either the physical mechanical toggle or remote signal. This occurs then the vehicle is stationary. This is a huge safety concern discussed on numerous online Hyundai forums. We are all wondering why 1) Hyundai has not issued a safety recall 2) why the NHTSA has not stepped in and required Hyundai to issue a safety recall. Not being able to exit or enter a car during an emergency is a huge risk to all, especially children, the elderly, and handicapped persons. I can't think of a greater safety issue than being trapped in your vehicle. Please intervene! thank you. Erik spedale https://https://www.cargurus.com/cars/discussion-T57988_ds1084478
We were never informed there was a recall on this car when we purchased it from the Hyundai dealer. We had several electrical issues and have gone to the dealer for repair and they never mentioned the recall involving the electrical system in our Tucson. We had the latest electrical issue with our door not closing. We have had continued electrical issues with this car and mission hills Hyundai dealership has not mentioned the recall on this vehicle. They continue to fail to repair our car's recall issue.
The doors on this car keep failing to open. About 3 years ago I had to replace the locking mechanism on the driver front door. The door would not open from the outside. Then about 2 years ago I had to replace the door locking mechanism on the driver rear door. Now I need to replace the mechanism on the passenger rear door. This is a huge safety concern if we are unable to get out of the vehicle in case of an emergency.
Our vehicle has started using a lot of oil around 80,000. We now need to add a quart of oil about every 1000 miles. The front driver's side window switch will occasionally not work. We had the rear passenger door lock replaced because if stopped working.
A D V E R T I S E M E N T S
- Alexandria, VA, USA