This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Tucson. While driving 30 mph, the vehicle seized and all the warning indicators illuminated on the instrument panel. The contact attempted to restart the vehicle, but was unsuccessful. The contact opened the hood and noticed an abnormal burning odor. The contact had the vehicle towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted to confirm if the parts were available for the recall remedy. The manufacturer was not notified. The failure mileage was 103,000. VIN tool confirms parts not available.
- Baltimore, MD, USA
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2013 Hyundai Tucson engine recall-went to Hyundai dealership to have engine checked, they claimed to have no knowledge of the recall and would not help me.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Circle Hyundai (641 shrewsbury ave, shrewsbury, NJ 07702, (732) 758-0111) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
The Tucson was being driven when the engine started knocking and the ehgine light came on, we stoped and checked the oil and engine compartment, every thing was normal when we restarted the engine it knocked so bad the whole car shock, that was in Nov.2018 and sense then Hyundai has came out with a recall number 181 and I have been without a vehicle ever sense. I need your help on this matter.I have a colonostomy and have missed doctors appointments due to no way there, I live out side the city with no plublic transportation.. I need this car repaired or a loaner until it is fixed. I am 79 so I can not walk fare either.
While on business trip in ri driving on highway 65mph rpms went from @2500 to @7000 car stalled out no vehicle controls. Got car into neutral and very loud banging and knocking from engine. Got back to hotel (less than 1 mile). Toe service brought me to dealership who diagnosed as blown engine. Hyundai corporate contacted and was told engine recall for same yr/model:engine was VIN specific and my VIN not on recall.
While driving down the road at high speed, my car lost power. After trying to restart, it would turn over but turn off immediately. After getting it to the dealership, it was explained that my 'motor has fallen apart inside'. this is to be submitted to Hyundai for repair but my car 'may not qualify'. this is clearly a known problem and why it hasn't been brought in for recall is beyond me. I have a disabled son to drive around and this defect has made it dangerous to drive. I need this covered and repaired but most importantly I need this to not be an issue for anyone else. This is dangerous. It is irresponsible to allow it to continue. Do better!!!
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The part was not available for the repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Tucson. While driving low speeds, the vehicle began to jerk and hesitate, and the engine stalled. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The local dealer was not notified. The failure mileage was 58,000.
I received a recall for a defect. The vehicle may have an engine oil leak from the seal between the oil pan & engine block which, if left unrepaired & operated over time, could eventually lead to engine damage. A damaged engine could lead to a high-speed stall, increasing the risk of a crash. It could also increase the risk of a vehicle fire. I received this notice in April 2019. When are they going to get the remedy going" when I put in my VIN #, it says it is invalid. I would think they should get the remedy in place since there is a possibility of a crash or fire!! what are they waiting for?" (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2013 Hyundai Tucson, 90,000 miles. Purchased from carmax 6.5 months ago at 80,000 miles. Engine started slight knocking on 5/10/2019 in the am. On the way to the shop, engine lost 95% of power and begin knocking very heavily. The engine has "fallen apart" according to the mechanic. This is after I was told there was a recall affecting the engine on 2/28/2019, and it appears to be the same problem. Hyundai said they can't / won't do anything about it. I'm out of a car with almost the entire loan of $13,000 left on it.
The contact owns a 2013 Hyundai Tucson. While operating the vehicle, the check engine indicator light had illuminated before the vehicle suddenly stalled and could not be restarted. The vehicle was towed to Hyundai of bedford(18300 rockside rd, bedford oh) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 74,000.
Driving car with 80K miles on it 10 days after dealer oil change and service. Going 50 mph down 4-lane hwy. When engine stopped. I wasn't braking or accelerating. Fortunately I was in right lane and could pull over, rare on that road. Had to have towed to nearest dealer (not the one who serviced it). Dealer said $5700 to rebuild engine due to thrown rod. Talked to service mgr. Where oil change done and he said this was a known defect in the engine of 2010-2013 Hyundai and that Hyundai would fix at no cost to me and cover cost of loaner. I'm not original owner but he said that wouldn't matter since this was a recall issue. Called the number I was given for Consumer Affairs and was told they talked to dealership where car was towed and my warranty claim was denied. Advised I wasn't putting in a warranty claim and this was a known defect. As stated on the tape you get when you call Consumer Affairs, this is a known defect with the oil pan that can cause engine damage including causing a high speed stall. The tape states the recall has been "announced but not launched." They are fully aware there is a problem, one that could have been fatal for me, and I am getting the runaround. The Consumer Affairs rep finally assigned me a case number and said someone would call in 3-5 days. They did not, so I called. That person returned my call and told me my warranty claim had been denied. I advised, again, now 8 days later and nearly 2 weeks without a car, that it was not a warranty issue. She said she would check and get back to me but she knew nothing about "campaign 181, " which is this issue. Despite additional calls by me she had not called back. I've contacted hyundainationalcustomercare@hmausa.com and received no reply. They should implement a recall immediately before someone is killed. They should repair my vehicle and be thankful no one was killed.
The contact owns a 2013 Hyundai Tucson. The contact stated that at start up the contact would see smoke coming from the exhaust. The vehicle would hesitate to accelerate. The engine warning light had illuminated. An independent mechanic diagnose and repaired the cylinder but the vehicle still had the same failure. A dealer was not contacted. The manufacturer was made aware. The failure mileage was 57,000.
While I was at idle waiting at a red light on a city road, my vehicle just shut off and will not re start, I got it towed to my mechanic and he said my engine locked up and seized!
A D V E R T I S E M E N T S
- Vero Beach, FL, USA