This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at approximately 30 mph, no indication, no sound/noise, the engine just stopped. Towed car to the Hyundai dealer and was informed that the engine seized, that they were having issues with these engines. Engine needed to be replace. Waiting for Hyundai's decision to see if they will cover the replacement.
On August 3, 2019, I was driving and my engine started making a weird noise and was fluttering, not accelerating like normal. I turned onto a side street and was pulling over, my check engine light came on and my car stalled and would not restart. Had the car towed to dealership where the vehicle was purchased and the engine had seized. The dealership could not give me one reason why this happened since I regularly got the car serviced. Approximately, two hours prior to the engine seizing I had my emissions and inspection performed and they did not pick up anything. This vehicle had about 94,000 miles. Now I am stuck with a broken car that the repair costs as much as the vehicle blue books for, while still owing around $15,000. Everything that I had purchased to protect myself from this situation has not protected me at all such as, the extended warranty, gap insurance, the bank will not even do a voluntary repossession on the vehicle.
Vehicle started up with very noticeable knocking noise, the engine light was on. It was still technically driveable, but had very slow acceleration. Stopped by autozone to have them check the engine code. I was told that the two codes that came up were related to needing an oil change. The following day, I stopped by jiffy lube to have them change the oil. The tech showed me a sample of the oil that came out of the vehicle; it looked like black, sludgy coffee. I keep up with oil changes, making sure to go to jiffy so that my records are accessible. I always have them use synthetic when I visit. The tech told me that the oil had been overfilled the last time it was changed. He also stated that he has noticed in Hyundai vehicles that the oil always turns black, even if synthetic is used. He said that he heard the knocking in the engine when they moved thr vehicle, and that it could be the lifters. After the oil change, I got into the vehicle and saw that the engine light was still on, and the knocking was still taking place. I drove across the street to christian brothers to have them inspect the vehicle. The shop had to remove the front part of the engine to check out the issue. After a few days, I was informed that the engine would need to be replaced as there were metal shavings inside of the oil pan. I began to do some research and found there was an unofficial recall on the theta II engine (which is what this vehicle has). Hyundai was slowly starting to send notices out to people. I took my Tucson to a dealership and asked them to contact Hyundai to begin a claim for an engine replacement. I was told the claim was denied because the vehicle was not part of the recall. This is a 2013 model, and I purchased it in Sep/Oct of 2016. The engine in a 6 Y/O vehicle should not be shutting down, especially if maintenance was kept up. NHTSA 19V063000
I was driving down the interstate when I noticed that when I got over 3000rpm there was a knocking sound coming from the car... I slowed down and it stopped for a short time but then came back regardless of speed. The knocking sound quickly grew louder so I pulled over to the side of the road and turned the car off. When I tried to re-start the car the knocking sound was persistent. I had it towed to a mechanic who said the engine needed to be replaced that it seems to have thrown a rod. I kept up with the maintenance and oil changes so there was no reason for this to happen at only 106K miles. I have been told from other mechanics they see this quite frequently in these models. Thankfully I was able to pull over to the side of the road but I was left stranded in the middle of nowhere for over an hour in the middle of a heat wave with no ac.
The contact owns a 2013 Hyundai Tucson. While driving approximately 70 mph, the check engine warning indicator illuminated and there was an abnormal noise coming from the engine compartment. Additionally, the contact noticed sparks coming from the rear passenger side of the vehicle. The contact was informed by another motorist that the vehicle was on fire. The contact also noticed black smoke coming from the engine. The contact and several passengers in the vehicle were able to exit without injuries. The fire department was contacted and extinguished the fire. A fire report was not filed. The vehicle was towed to the tow truck company's lot and then towed by the insurance company to their facility. The vehicle was not included in NHTSA campaign number: 19V063000 (engine and engine cooling). The dealer and manufacturer were not notified. The contact stated that the insurance company had not declared the vehicle a total loss. The approximate failure mileage was 110,000.
- Cheswick, PA, USA
Search CarComplaints.com for these popular complaint phrases...
Driving on the highway at about 75 mph the car spontaneously turned-off, fortunately, we were able to get off the road in time. We were able to restart the engine but then about 20 minutes later it started making a horrible grinding noise. We had towed to a mechanic who told us the engine had seized-up and needed replacement. In the meantime, we received the recall notice from Hyundai about the oil pan leak. We contacted Hyundai and they are claiming the engine failure is unrelated to the recall and will not cover the cost to replace the engine. There was 103,000 miles on the engine and we feel this was premature engine failure caused by the oil pan/switch defect. This was not disclosed to us until early September. In addition, the check engine never came on prior to this point to let us know there was an issue with the engine. With this type of issue, I would think the check engine light should have alerted of us of an issue way before this type of damage to the engine occurred.
I was driving on the hwy ( approx 50 mph ) when the car completely shut down. Car would not turn over on the side of the road. Got towed home and tried to start the car again. Engine turned over but immediately started knocking very loud. Turned the engine off immediately. Towed the car to the local mechanic to verify my initial diagnosis. Complete engine failure at 50K miles.
The contact owns a 2013 Hyundai Tucson. The contact took the vehicle to phil long Hyundai of motor city (170 w motor way, Colorado springs, co 80905, (719) 453-0549) to be repaired per NHTSA campaign number: 19V063000 (engine and engine cooling). The contact noticed an oil leak in his garage with plastic rings covered in oil. The contact had to take the plastic rings out of the oil bag to show to the dealer who thought the parts were insects. The contact was not satisfied with the repair. The dealer only replaced the oil pressure switch, but not the full oil pan. The manufacturer informed the contact to monitor the failure. The failure mileage was 45,000.
The contact owns a 2013 Hyundai Tucson. While driving 30 mph, a loud abnormal noise was detected from the vehicle. The contact mentioned that the engine oil leaked out the vehicle. The vehicle was towed to an independent mechanic where the contact was informed that the oil pan was leaking. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 99,000.
The motor blew up at 72K miles it is a salvaged title so the warranty was void but everything that I researched said Hyundai had a motor problem with this year of motor. They claimed it was only the sonota covered I really don't believe they make different motors in each vehicle with the same size motor. We were driving this vehicle when the motor blew up.
My vehicle has 105K miles. The engine needed to be replaced due to a faulty main bearing. I turned the vehicle on and the engine light was on. The manual says it's okay to drive, but to get it serviced. So I drive it to my mechanic and the engine starts making a strange ticking noise, almost turning off when I stop at a light. The mechanic and a third party inspector from my warranty company determine that it is an internal problem, a faulty main bearing.
The contact owns a 2013 Hyundai Tucson. The contact received a recall notification for NHTSA campaign number: 19V063000 (engine and engine cooling). The contact called edwards Hyundai (1029 32nd avenue, council bluffs, ia 51501, 888-812-6584) and was informed that the parts were not available and would need to be ordered. The manufacturer was notified and a case was opened. The contact had not experienced a failure.
The contact owns a 2013 Hyundai Tucson. The contact received a recall notice for NHTSA campaign number: 19V063000 (engine and engine cooling). While the contact's son was driving 40 mph, the vehicle hesitated and smoke and flames emerged from under the hood. There were no warning indicators illuminated. The fire was extinguished by the driver. There were no injuries. The fire department arrived, but a police report was not filed. The vehicle was towed to a tow lot and then to herb chambers Hyundai of auburn (735 southbridge St rte. 12 & 20, auburn, MA 01501, (508) 832-9990) where it was diagnosed that an engine replacement was needed. The engine was replaced. The manufacturer was not contacted. The insurance company covered the repair cost. The failure mileage was approximately 70,000.
I was driving down the highway and it stopped changing gears and wouldn't pick up speed. The mechanic looked at it and told me the engine was blown because there was metal shavings in the oil pan. I only had 67K miles on this vehicle so this should not have happened.
2013 hyudai Tucson. Consumer writes in regards to sudden loss of power while driving on the highway. The consumer stated the vehicle experienced premature engine failure. The dealer and manufacturer were notified.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling) three months ago. Parkway Hyundai (24050 creekside rd, santa clarita, ca 91355) was contacted and stated that the part was not available and that the contact would receive a second notice when it became available. While driving 65 mph, all the warning indicators illuminated, the vehicle stalled, and a clicking noise was heard coming from the engine compartment. The contact was able to pull the vehicle over to the side of the road and called aaa for a tow. However, after waiting for fifteen minutes, the contact was able to restart the vehicle and drove slowly to an independent mechanic. The independent mechanic diagnosed that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 132,000. Parts distribution disconnect.
Earlier this year (2019) I received an important safety recall (interim notice) for my 2013 Hyundai Tucson. This is for campaign 181, which is an oil pressure switch replacement. As of today this recall is still not available. It seems to me that a fix such as this, for a faulty pressure sensor should not take more than 6 months, yet it has, and there have been no updates to the status. Can you please assist by responding with any additional details you may have available.
Car stopped while driving on the highway and shut down. Bits of metal all through the engine and oil pan. Hyundai tech says that it is normal and didnt cause the issue but other mechanics say it causes cam sensor, cam shaft and crank sensor and shaft failures. Took car in for the recall that is also affected by this and told oh well.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact stated that rick case Hyundai (located at 3550 weston rd, davie, fl 33331, (954) 994-2397) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Naples, FL, USA