This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). While driving at an unknown speed, the vehicle stalled and failed to restart. All the instrument cluster warning indicators illuminated. Also, there was an abnormal rattling noise underneath the hood. The vehicle was taken to an independent mechanic who stated that there was an hole in the engine block. The vehicle was towed to island Hyundai (1590 hylan blvd, staten island, NY 10305, (844) 672-7561) where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 46,000.
I received a recall notice (campaign 181) in April 2019, the notice recommended that I take my vehicle to be looked at, I scheduled the appointment and on the way to the dealer ship the car suffered a high-speed stall, fortunately I was able to get off the busy road with no incidents. I had my vehicle towed to the dealer ship at my own expense. The stall was exactly what they said could happen to my vehicle on the recall notice. Now 18 days later there has been no resolution, the recall is not being completed in a timely manner. Hyundai said I could pay for the repair myself and if the recall remedy covered it I could apply to be reimbursed. I do not have the ability to cover the repair myself and I am wary they would follow through with any sort of reimbursement. They have also not offered a rental vehicle.
Campaign181. There is a recall that can cause engine damage that could lead to a high-speed stall, increasing the risk of a crash. It could also increase the risk of a vehicle fire. There is no solution. My vehicle is unsafe. I drive 60 miles per day to and from work. I do not feel safe in my vehicle
The contact owns a 2013 Hyundai Tucson. After adding two quarts of oil to the vehicle, the owner noticed an extensive oil leak without warning. The dealer (lia Hyundai albany, 945 central ave, albany, NY 12205, (518) 320-7235) indicated that they were waiting on the manufacturer to provide the remedy for NHTSA campaign number: 19V063000 (engine and engine cooling). The vehicle was unable to be driven due to the oil leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.
Recall 181, NHTSA# 19V063 have just last week been notified of this recall for our vehicle yet it appears to have been a recall since Feb, and it us now going on 2-3 months and there is apparently still no remedy available; since this sounds extremely serious, I believe notifying you is an appropriate measure; at this point we have not had any knowledge, therefore no inspection to determine the extent of the problem in this vehicle
- Boise, ID, USA
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My vehicle shut off while moving forward on a highway in the midst of traffic. The vehicle restarted then immediately shut off and would not restart. Vehicle had to be pushed off the highway out of the flow of traffic. I had the vehicle towed to a mechanic who determined the motor had seized and was ruined
2013 Hyundai Tucson bought 10/30/17 with 31,000 miles on it. In 06/0?/18 the engine threw a rod. My sister was driving on the way to work when the car started making a lot of noise and shaking rapidly she had to pull over to the side of the road and call the police. The cop told her the engine threw a rod. Only 46,000 something miles on it. We change the oil ourselves because that was simple maintenance, and we do this with all our vehicles. But failure to show our oil change receipts has voided the warranty on the engine. I have done research and found out that the engine thetta II has been recalled but on only certain types of Hyundai and Kia models. Even though the engines are the same, and the complaints are the same, and the failures are the same, the Tucson needs to be added. We towed the vehicle to Hyundai dealership in lithonia Georgia and they took one look at the oil dipstick and said the reason for the engine failure was because there was no oil. Now we have the vehicle sitting in our garage and we did further investigation and found a big hole on the engine block itself, that explains why Hyundai's dealership diagnosis would report no oil because all the oil drained out through the gaping hole in the engine. Hyundai dealership wants to charge us another $7,000 to replace the engine. Even though we have many members ( Hyundai theta II engine failure facebook group) who have been waiting 6 months and ongoing for a replacement engine. They keep postponing because they have no engines because the engines have manufacturer defects causing a bearing to prematurely fail resulting in catastrophic engine failure. Now our 2013 Tucson sits in our garage while still making payments $16,000! they recently added 2011-2013 Tucson to the recall. For some reason our 2013 is not.?!!
The contact owns a 2013 Hyundai Tucson. The contact stated that NHTSA campaign number: 19V063000 (engine) exceeded a reasonable amount of time for repair. Superior Hyundai North (5565 dixie hwy, fairfield, oh 45014) and the manufacturer stated that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
March 20,2019 my SUV shut down, without warning, while I was driving in a residential area. I tried to start it again, but wasn't successful. My interior lights, horn, and radio was still working, and I had a full tank of gas. Luckily, I wasn't in real traffic or on the highway, because it could've been worse. I had my vehicle towed, and it arrived at fenton Hyundai of mesquite, in mesquite tx, at approximately 6:54 a.M. I called the dealership, around 9 a.M., and no one in the service department could tell me what was going on or what the problem. I was told to "give them a call back in a few hour". at approximately 3:56 pm, I called and spoke the supervisor over the service department, and was told that "I may need a new engine and your warranty expired at 60,000 miles and you have 88,000 + miles on your SUV". I informed the supervisor that I had gap and was cover roof to road, bumper to bumper, for 10 years or 100,000, whichever comes 1st. I was also told that that warranty wasn't in their system. On March 21, 2019, at approximately 9:20 a.M., I arrived at the dealership, with my contracts and asked for the service department supervisor and attempted to show him my contract and he stated "this isn't a gap issue. I still waiting on answer from Hyundai, on how we should handle it". at that pouint, I asked for a loaner car, until mine was fixed and ready for pick up, but was told that all 23 loaner cars were in use. No other option was offered. Fast forward, to today, March 24,2019, still no loaner or rental, and no answers regarding my vehicle. My vehicle was purchased brand new and is only 6 years old.
105,000 miles and the engine on my (just paid off) Hyundai Tucson gls 2.4L threw a main rod bearing.the engine is blown and needs to be replaced. I was driving down the interstate at 65 miles per hour in the center lane traveling from las vegas to California. The vehicle started to decelerate then a loud ticking sound was produced then the tick grew into a very loud (engine coming apart from the inside sound) at that moment I almost lost control of the vehicle while trying to maneuver through traffic at speed. This is a major issue ladies and gentlemen. "fix it" I've never missed an oil change I happen to be mechanic. This same engine in two other Hyundai's for the same year have been recalled except for the Tucson" why not" estimated cost of repairs is in the range of $5,000 -6,500.00 I can buy a used Honda Accord that will run forever at that price.. I'm very disappointed in Hyundai at this point. They do not take proper care of their reputation or products let alone the consumer.
The engine was making an internal knocking noise. At first thought it was the timing chain and tensioner. It turns out that the noise is coming from the connecting rod bearings. According to the Hyundai dealer, the engine must be replaced. The car only has 78,500 miles and was purchased used in March 2017. The car has been well taken care of with regular oil changes as recommended. This seems to be common problem where metal debris, left over from the manufacturing process plugs up internal lubrication holes and the bearings do not receive proper lubrication.
2013 Hyundai Tucson engine malfunctioned while in motion and this is a national thing because the dealerships can not keep up with fixing the issue and parts are on back order. I was given a 2019 Hyundai Santa Fe as a loaner and I had a major accident and no air bags deployed on this vehicle at all.
When the problem occurred, vehicle was in motion on a local highway going approximately 75 mph. Suddenly the vehicle lost a bit of power, and allowed only 65 mph to be attained and would not return to 75 mph. This continued for around five to ten minutes. Then once again, the vehicle lost power from 65 mph to around 55 mph, and the engine began making a "metallic clanking" sound. Once this happened, the vehicle started to power down, losing all remaining speed in traffic, and was guided to the side of the highway, awaiting a tow truck to take it back to our residence. We then had it inspected by a local mechanic garage who told us that a main rod bearing had been thrown, and that when they contacted Hyundai, they had been informed that this was a common issue with these theta II engines, yet no recall had been put forth for 2011 - 2014 Hyundai Tucsons. We are currently having the vehicle inspected at a local Hyundai dealership awaiting their verdict and inspection notes to be sent to Hyundai to begin building a case, with case number.
My car was making a clicking / knocking noise so I took it into the Hyundai dealership in lancaster, pa. My car has 53,000 miles and now a dead engine. How does that happen in a newer car with not that many miles? they told me I can replace it with an older engine that has 2X the milage than my car for $6,000 or get a new car.
Our 2013 Hyundai Tucson began shutting off while the car was in motion multiple times resulting in extremely dangerous driving conditions. It happened twice while on the highway. We ended up having to replace the entire motor on a car that is only 5 years old. When researching this issue online, I found numerous people had the same exact issue. I am shocked there is not already a recall and now I am out $5800 to replace the motor after me and my husband were just laid off.
On 6/25/2018, my Hyundai Tucson for the first time began making a strange knocking noise. I immediately called Hyundai to bring it in. While on my way to the dealership at 12:30 pm, it broke down on me in the middle of lunch hour traffic on one of the busiest streets, while waiting at a red light. (thankfully it wasn't a highway or interstate!) two days later, I found out that my engine had to be replaced. They found metal shavings in the oil pan, which is consistent with the prior recalls for sonata and Santa Fe engine failures, but they never recalled the Tucsons. Thankfully, my car is still under warranty (2013 - only 48,000 miles), but the situation was very scary. I am sending this because I have been reading more and more that other vehicles like mine have been having this same issue, yet Hyundai has still not issued a recall for our model. My car has been at Hyundai since 6/25/2018 waiting for the new engine to arrive, which has no eta. If I can prevent another Hyundai Tucson owner from having to go through what I currently am, then I want to help as much as possible.
May 10th, 2018 while driving on the highway, I heard a strange noise and my car would not accelerate. I managed to make it home and my husband said to have it towed to dealership, engine was knocking. The safety risk would be the car suddenly stalling in the middle of highway traffic. The dealership confirmed it was engine failure.
Hello, I am part of a group on facebook for this matter concerning hyuandai Tucson engine failure which has over 200 people who experienced the same or similar issue with the thetha II engine in the hyuandai Tucson.. my 2013 Hyundai Tucson engine failed July 4, 2018 with approximately 54 thousand miles. I was driving home from a birthday party with my daughter when the car just lost power on a busy road with no warning. It just would not drive anymore. Luckily I was able to pull it over to the side safely and a nice gentleman helped push the car further on the side of the road. I had to sit in over 90 degrees with my daughter for approximately 2 hours with no air conditioning or anything because the car simply wouldn't start back up. Hyundai of centereach it's the dealership I am dealing with. They said there was going to be a recall on this engine soon so they would replace it at their expense. They also informed me that they don't know what's causing this to happen which is not comforting at all since they're putting the same model engine into my car. I've been waiting over 3 months now and they have said they don't know when the engine will arrive and I have been paying car payments and ensurance on a dead car for the last three months. They are supplying me a rental however I don't feel this is enough compensation for the headache I am dealing with. I am a struggling single mother who now has a car I will never trust to drive my 4 year old daughter around in. I'm not sure what to do at this point I am losing hope. Please advise on what actions I can take. I've already spoke to Hyundai motor finance and they refused to help me out at all with even postponing payment until I receive my vehicle. Thank you so much for your time and I look forward to hearing from you.
A week before going on vacation, I just had an inspection and oil change done. The car passed inspection without issue. I've had this vehicle serviced on time since I bought it in 2015. I never had any issues with the car prior to this. I was reaching the end of an 8 hour drive with the car. We just crossed the pa state line. I was driving in the passing lane on the interstate, getting up to speed, and I just hit 60 mph when the car made a rattling noise and I was not able to accelerate past 60 mph. We were able to pull over to the shoulder. The check engine light came on. We proceeded to turn the car off and check the oil which was fine. There was no smoke coming from the vehicle. We attempted to restart the car but the engine just kept turning over. We waited an hour for a tow truck and during the short amount of time the car lost all power. We had it towed to a Hyundai dealership where they proceeded to tell us the car engine was blown and it would need to be replaced. However, there was no existing refurbished engines in the county we were in or where we live. My car now continues to sit at the Hyundai dealership for the past 2 weeks awaiting till I have the means to tow it up to where I live. Now I am stuck with no car and still money to owe on the loan.
My car started making a rattling noise during acceleration at around 75,000 miles. Took it in June 11, 2018 for a diagnostic, and it is engine failure due to manufacturer defect. Hyundai is covering the repair, but still, as of September 21, 2018 does not have the part available and has no eta. At least hundreds of others on the internet are experiencing the same problem with this model year, and some have been waiting on parts for 4 months or longer. No recalls have been issued.
A D V E R T I S E M E N T S
- Staten Island, NY, USA