This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Sonata. While the vehicle was stationary, it would not start when prompted. The vehicle was towed to rick case car Inc (located at 3190 satellite blvd in duluth, Georgia, 30096), but the cause of the failure could not be determined. The dealer informed the contact to change the battery in the key fob, but the push-to-start remote fobik malfunctioned. The failure recurred. The manufacturer was not made aware of the issue. The failure mileage was approximately 72,000.
The contact owns a 2013 Hyundai Sonata. While driving 35 mph, the check engine warning indicator illuminated. The contact heard an abnormal noise coming from the engine and stated that something had locked in the engine. As a result, the contact lost control of the vehicle. The vehicle drifted off the road into a curb. There were no injuries. A police report was not filed. The vehicle was towed to circle auto (641 shrewsbury ave, shrewsbury, NJ 07702, (732) 741-3130), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
The contact owns a 2013 Hyundai Sonata. After starting the vehicle, it stalled and the check engine indicator illuminated. While driving various speeds, the contact also heard a knocking noise coming from the engine that became louder as the vehicle accelerated. The vehicle was taken to tameron Hyundai (1595 montgomery hwy, birmingham, al 35216) where it was diagnosed that the vehicle needed a new battery. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed either "low pressure" or "low power" in the engine. The contact was unsure. The vehicle was taken back to tameron Hyundai where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V226000 (engine). The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Was driving car down secondary road around 45mph. Car began to slow in speed, would not accelerate & eventually just cut off. Smoke/burning smell came from engine. Tried to jump it to no avail. Had car towed, mechanic had to hand crank engine to get it started. Mechanic (john @ campbell's in prince george, va) informed me that engine seized & needed a new one. There was a current knocking sound once they finally got it running. Learned of engine recall, had car towed to dealership where car was purchased (gateway Hyundai 2200 walthall center dr. Chester va 23836 804-414-2020 service tech: Tommy, service center manager: Mr. Carpenter) they informed me of the recall, told me they would test car. After having to call several times, I was finally told that the car passed the engine test and would not be repaired under the recall. I reiterated what I was told by mechanic, car has less than 100,000 miles with no previous issues & regular maintenance & no reason for engine failure. Service tech and manager agreed. Hyundai had them run the same test 3 times. Mr. Carpenter explained that they have told Hyundai my car falls under the recall and should be repaired and after two weeks of having no car, Hyundai still will not repair my engine. Service manager said they hear the knocking but Hyundai is still dragging it out. Meanwhile I'm a single mother of two kids and work full time with a far commute and am spending extra expenses on transportation. Hyundai knows there is a problem, they should stop trying to get over on innocent paying customers and remedy the situation.
The contact's wife owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The contact's wife depressed the accelerator pedal, but the vehicle hesitated for a few seconds, rapidly accelerated, and then reduced to normal speed. There were no warning indicators illuminated. The contact called orlando Hyundai (4110 w colonial dr, orlando, fl 32808, (407) 578-5337), but the dealer was unable to repair the vehicle until they spoke with the manufacturer and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 22,000.
- Oviedo, FL, USA
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The contact owns a 2013 Hyundai Sonata. While driving 25 mph, the contact heard a knocking noise in the engine that became louder when the contact accelerated. The vehicle was taken to an independent mechanic who found that there was no oil in the engine. Oil was added to the engine and the vehicle was taken to colonial Hyundai (4423 Lincoln hwy, downingtown, pa 19335) where it was diagnosed that there was an unknown failure within the engine. The failure caused the engine to make a tapping noise and lose oil excessively. The vehicle was not repaired and the failure recurred. The vehicle was taken back to colonial Hyundai where the dealer heard a clicking noise and replaced the PCV valve, but the failure recurred. Colonial Hyundai also stated that a recall would be released and the contact would be provided with a new engine. The VIN was included in NHTSA campaign number: 17V226000 (engine). Colonial Hyundai stated that the vehicle passed the recall inspection and did not need a new engine. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the contact should follow up with the dealer. The approximate failure mileage was 114,629.
"engine recall", my car has only 66,687 miles on it, I have done all the maintenance required with the dealership, it is consuming 1 1/2 or more quarts of engine oil per 1000 miles, the dealership had done the consumption test and they told me its not normal, but they said is not related to the recall. I have not have the knocking noise, but isn't the excessive oil consumption one of the symptoms that can get the car to do the damage to the engine. The engine light is not on neither the oil light.
2.5 weeks after 90,000 mile service (June 9, 2017) and 3X recall inspections (including NHTSA campaign 17V152000), while driving down the highway at highway speeds (~ 75 mph on I-355), I experienced gradual loss of power. I noticed some light white smoke from the back of the car and my engine and oil lights came on. I immediately pulled over to the side of the road and turned off the engine. Looking under the car, I saw 2 large streams of oil coming from the front (passenger side, traverse mounted) engine (2.0 turbo). Attached photos are taken shortly after of the oil slick under the car. I called the dealer and they dispatched a tow truck and took the car to the dealer (June 27th, approx 3:45 pm cst, arrived at dealer 6:30 pm). I just called the dealer service department and was told the engine was found to "have a hole in the bottom of the engine" that was not related to the other recall notices. He stated their was a brand new recall that just came out after my service detailing how to inspect the engine for this new defect. He stated they used a microphone to check the engine sounds to detect it. He also stated several other cars have experienced this failure. Currently waiting on reply from manufacture to dealership for disposition of repairs (probably new engine). Dealership is "family Hyundai" of tinley park, il.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dennis Hyundai of columbus, Ohio scheduled an appointment for the contact to bring the vehicle in for service. The manufacturer was made aware of the issue. The contact experienced the failure of a knocking sound within the engine for over a year. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 55 mph, the contact heard a knocking sound coming from the engine area and the vehicle stalled. The vehicle was towed to lynnes Hyundai located at 401 bloomfield ave, bloomfield, NJ 07003, and stated that the engine needed to be replaced and that they were waiting for a decision from the manufacturer to replace the engine. Around the same time, the contact received notification of NHTSA campaign number: 17V226000 (engine) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made the aware of the failure and stated that they had already decided that the dealer was to repair the vehicle. The vehicle was not repaired. The approximate failure mileage was 63,000. Parts distribution disconnect.
My Sonata engine seize they have a recall on it but Hyundai wont honor it they blame it on sludge they tell every body this so they dont have too fix the car !!!! but want me to pay 5125 for new engine we need help with this
My car has had increased metallic engine noise while stationary, in motion, on a city street or a highway that increases in sound when accelerating. I brought my car into a Hyundai dealership and they have said that everything sounds fine though you clearly hear the engine does not sound right. Three weeks ago, a check engine light came on in my car. I brought my car into a Hyundai certified dealership. They did work on it and said my car was fixed. I left the dealership and the check engine light came back on about 12 hours later. On the second visit, all they did was 'clear the check engine light' and told me to drive it around for a couple days that if the light came back on to bring my car in again. The light came back on the next day. I brought my car back in and they still have it at the dealership to this day 6/23/17. The engine sounds like a metallic knocking and is hesitant to drive at times. I am concerned about the safety of this vehicle. I have been without my car for about 11 total days while the dealership drives it around and tries to figure out why the check engine light keeps coming on. This last visit left me without my car (currently in a rental the dealership provided) for over seven consecutive days. They have ignored my complaints that I have engine noise and said my engine sounds normal even though other Hyundai Sonatas or any other Hyundai vehicle with the same 2.4L engine 'not affected by the 162 recall sounds very different from mine. I dropped my car off there on 6/15/17 for the third time to resolve this issue by certified Hyundai mechanics. They have not fixed my car and have not offered to replace my engine even though my engine is part of recall 'NHTSA campaign number: 17V-226 ' Hyundai campaign162'. I attached the original receipt of work done they claimed was supposed to fix my car, which did not.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (Hyundai on rte 22 in union, NJ) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine). The part to do the repair was unavailable. While the contact's daughter was driving 70 mph, the driver heard a knocking sound coming from the engine. The vehicle was taken to an independent mechanic who stated that the failure was likely related to the recall. Contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the contact spoke to superior Hyundai (110 S quintard ave, anniston, al 36201) who stated that they would not inspect the vehicle unless the contact paid a fee. The contact then spoke to serra Hyundai (1201 center point pkwy, birmingham, al 35215) who stated that the failure was likely caused by the recall issue; however, they were waiting on the manufacturer to repair the vehicle. The manufacturer was made aware of the failure and stated that the dealer would determine whether the vehicle would be repaired or not. The vehicle was not repaired. The approximate failure mileage was 100,600. VIN tool confirms parts not available.
Driving on the interstate when engine started making louder and louder clicking and grinding noises. Engine stalled shortly afterwards. Vehicle is a 2013 Hyundai Sonata 2.0T.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The contact heard an abnormal noise near the engine area. The interim recall notification from the manufacturer did not give a specific date for when the remedy and parts would become available. The dealer had not been contacted. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was unknown. Parts distribution disconnect.
I was notified of the NHTSA recall number 17V226000 a few months. I believe that the issue with the engine should be addressed as quickly as possible since many of the affected vehicles are being driving in the nation's road. The recall was sent out in March 31, 2017 and so far there has been no remedy. The vehicle owners are entitled to a remedy to prevent any future damage to the engine.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The local dealer (wallace Hyundai at 3801 SE federal hwy a, stuart, fl 34997) stated that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
I have a 2013 Hyundai, VIN: [xxx], that had a recall on the engine for possibility of seizing up. It just so happened that it actually happened last week (Thursday, June 8, 2017). I had the car towed to antwerpen Hyundai, 6440 baltimore national pike, catonsville, md 21228 where I have been having the car serviced. They have been trying to get a resolution from Hyundai since that time but have not had success. I do not have transportation to get to work, my children to their appointed places, etc and no one has authorized me a rental car or loaner car. I"M getting very distraught at this time due to lack of concern for my well being when the car"S problem is clearly a problem with manufacturing as the car only has 43,000 miles on it as well. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Lawrenceville, GA, USA